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Senior Ba /qa Analyst Resume

Irving, TX


  • 8 years of solid experience in the field of Information Technology with emphasis on Business Analysis, Product Management, and Software Quality Assurance.
  • Background includes analysis, design, development, implementation, testing and maintenance of Complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects.


Management Tools: IBM Requisite Pro, Team Foundation Server, Rational Clear Quest, Rational Clear Case, SharePoint, MS Visio, VSTS, Quick Test Pro (QTP), UFT, Selenium IDE, 7EDIT, SOAP UI, Advanced Rest Client, CRM Salesforce, Oracle Cloud, AWS.

Bug Reporting: Quality Center, HP ALM, Bugzilla, JIRA, TFS, MS Test Manager.

Databases: DB2, SQL Server, MS Access, Mark logic, TOAD and Oracle.

Operating Systems: MVS/ISPF, MS - DOS, Windows Vista, Windows7, UNIX.

MSSuite: MS Word, Excel, PowerPoint, Outlook, One Note, MS Project.


Confidential, Irving, TX

Senior BA /QA Analyst


  • Involved in COEA-Claims, ODS, Extracts, & Accumulators Validation.
  • Review Historical claims comparison results as part of UAT testing.
  • Review the Benefits Test Bed (Test Cases) developed by CVS.
  • Creation of Testbeds for Commercial/Medicaid benefits and load claims into CVS system.
  • Submit claims in Claim creation tool (Rx Smart) and COS.
  • Validate the Benefits Test Results (Using Claims Adjudication on target system by CVS)
  • Document & Review E2E test results through Model Office Testing using post production Plan Benefits using live eligibilities.

Environment: MS Office, Windows 7, JIRA, Lighthouse, SharePoint, Rx Smart, COS (Care of Service)

Confidential, Bowie, MD

Senior Product Analyst


  • Actively participated in the Program Increment (PI Planning) for every release.
  • Work in SCRUM team following Scaled AGILE Framework.
  • Review Epics/Features in High-level as part of Sprint Refinement with the Product Manager.
  • Enhance User Stories/PBI’s and estimate tasks as part of Sprint Planning.
  • Execution and release of value through Agile Release Trains (ARTs)
  • Create user manual and other QA documentation and share with the team.
  • Work on Test Plan, Test Case Repository, and Bugs in Visual Studio Team Services.
  • Design and Execute individual module, integration, End-End Test scenarios.
  • Conduct Bug TRIAGE meeting as part of sprint to address open issues.
  • Responsible for the QA sign off after the Test Closure.
  • Recommend enhancements to the business with New Features.
  • Present system demo for the code implemented in increments.
  • Attend sprint ceremonies with the Business and High-level management.

Environment: MS Visual Studio, MS Test Manager, MS Office, Windows 7, Team Foundation Server, Visual Studio Team Services, SQL Server 2012, SWAGGER, AWS.

Confidential, Columbia, MD

Test Specialist


  • Work in E & E (Eligibility and Enrollment) which covered from Individual App, Plan Compare, Enrollment, CIC, Suspension and Exemptions, Patient Claims, Adjudication process.
  • Collaborating with the Applications Testing team in support of quality assurance Processes.
  • Worked on Mark logic database with SQL Queries to read, update, delete, and insert data.
  • Worked extensively on Web services using SOAP UI to test the response.
  • Successfully tested REST API using “Advanced Rest Client”.
  • Used UNIX commands using PUTTY to extract server logs and move the files for testing.
  • Conform with and abide by CMMI process for CMS software-testing standards.

Environment: JIRA, HP ALM 12, Confluence, MS Outlook, Windows 7, SharePoint, Selenium IDE, Advanced Rest Client, AWS, UNIX, WinSCP, SOAP UI 5.2.1, Mark logic.

Confidential, Columbia, MD

Business QA Analyst


  • Communicate with stakeholders to understand the scope of the project, identify business rules, gather and document the requirements by applying context free questions, surveys and JAD sessions.
  • Produced and presented various UML Class diagrams, Sequence Diagrams, Flow Charts, Activity Diagrams in MS Visio.
  • Review Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.
  • Usage of 7Edit tool for browsing, editing, validating HL7 messages and exchanging data with HL7 applications.
  • Assisting and execution of UAT scripts by the end users.
  • Performing DB testing using SQL Queries to check the workflow and validate End-End scenarios.
  • Conform with and abide by all regulations, policies including confidentiality (HIPAA) requirements (patient files and personal information).

Environment: Bugzilla, HP ALM 11.5, SQL Server 2008, MS Outlook, MS Visio, Windows 7, ECW, 7EDIT Version 2.6.1, SharePoint, CRM Salesforce, Oracle Sales cloud.

Confidential, Linthicum, MD

Sr. Automation Tester


  • Created Test Data, Requirement Traceability Matrix, shared and local Object Repositories for the Automation of test cases as per SMART Architecture.
  • Developed scripts for all modules of Business Intelligence Dashboards and HP Archive using Unified Functional Test (UFT) Tool.
  • Performed back-end testing using Toad as a part of test data creation.
  • Used CA Workload Control Center (WCC) to schedule, run and monitor batch cycles as a part of Validation.

Environment: Quick Test Professional (QTP) 11.0, UFT 11.5, HP ALM 11.0, Oracle Applications 11i, TOAD 10.6, Oracle 11g, Rational Clear Quest 8, Rational Clear Case 8, IBM Req Pro 7, AUTOSYS r11, Web Sphere.

Confidential, Baltimore, MD

QA Team Lead


  • Responsible as acting lead for Case Processing Validation IPT with a team of 4-6 members.
  • Creation of Test data in EDCS and transfer cases to DCPS.
  • Analyze Daily Status reports for Test case execution and Coordinate with team to close In-test defects, update RTVM Report.
  • Knowledge Transfer/Cross training of functionalities within the IPT.
  • Managed Object Repositories for the Automation of test cases as per ETAF framework.
  • Created test data and generated web services scripts using SOAP UI tool.
  • Involved in Peer Reviews, Requirement Reviews and Test Case Inspections as part of the quality assurance built into the entire lifecycle of the program.

Environment: Quick Test Professional (QTP) 10.0, HP ALM 11.0, Quality Center 10.0, TSO, CICS, DB2, Windows Vista, MS Outlook, IBM Rational Requisite Pro, SOAP UI PRO 4.5.1

Confidential, Baltimore, MD

Computer Systems Analyst 3


  • Documenting business requirements and translating them into detailed system specifications for Validating IT projects.
  • Involved in preparing Test Summary Documents, Scope Documents and Test cases based on the functional specifications.
  • Automation of Regression test cases using QTP 10.0 with SMART Automation framework.
  • Create test data and generate web services scripts using SOAP UI tool.

Environment: Quick Test Professional (QTP) 10.0, Quality Center 10.0, TSO/ISPF, CICS, SQL Server, Windows Vista, MS Outlook, SOAP, MKS.

Confidential, Baltimore, MD

Computer Systems Analyst


  • Actively involved in Software Development Life Cycle and Test Life Cycle.
  • Analyzing Business requirements/Product Design documents, specifications and development of Test Scripts, Test Cases and executing & reviewing them.
  • Automation of Regression test cases using QTP with SMART Automation framework.
  • Wrote SQL queries to fetch data for different criteria’s.

Environment: Quick Test Professional (QTP) 9.5/10.0, Quality Center 9.2/10.0, TSO/ISPF, SQL Server, Windows Vista, MS Outlook, MKS.

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