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Quality Assurance Engineer Resume



  • Highly skilled & multi - disciplined Software/QA/Mobile Test Engineer with hands-on expertise in Manual, Automated, Mobile & UAT Testing using leading software testing tools in Agile/Scrum, Waterfall & Iterative methodologies. I’m currently seeking an opportunity to contribute my skills to projects & team’s success.


Operating Systems: Windows 7/8, UNIX, Mac OS, Linux, iOS, Android

Programming Language: & DB HTML, CSS, JavaScript, Java, Ruby, PHP, Python, .Net, AJAX, JDBC, Oracle, SQL, SQL Developer, MS SQL Server 2000

QA/Testing Tools: HP ALM/QC, HP UFT/QTP, Jira, TestRail, WebTest, PerfectoMobile, BrowserStack, Postman

Cross-browser TestingL Internet Explorer (IE), Firefox, Opera, Safari, Google Chrome:

Microsoft & Misc Tools: MS Office, SharePoint, Visio, Word, PowerPoint, Excel, Projects, SnagIT, Jing, FirePath, XML Spy, MeasureIt


Quality Assurance Engineer

Confidential, KY


  • Analyzed business requirements, Use Cases and User Stories to develop Test Cases and Test Scripts.
  • Attended requirements grooming meetings to gather requirements for designing E2E & negative scenarios
  • Designed Manual Tests of positive and negative scenarios for myHumana
  • Performed Manual, Automated, E2E Testing against short Sprints within Agile/Scrum environment
  • Actively used HP QC/ALM and HP QTP/UFT for test automation on MyHumana & Claims
  • Designed & executed Test Plans for MyHumana, Go365 & Pharmacy from project docs & meeting minutes
  • Enhanced & maintained Automation framework using HP UFT/QTP with new scenarios across systems
  • Collaborated with BA and offshore team members to review and clarify project scope and requirements
  • Created robust Test Scripts for MyHumana for Regression Run overnight and as per Devs request
  • Handled multiple simultaneous tasks in Agile/Scrum while maintaining quality and professional demeanor
  • Managed and tracked defects proactively using JIRA and HP ALM/QC, and worked closely with Devs
  • Wrote Test Plans outlining scope, approach, and test activities for Salesforce Success Cloud integration
  • Prepared test data for manual and automated tests from Database writing SQL queries
  • Created and maintained Traceability Matrices (RTM) between Test Cases and Use Cases
  • Provided production support after office hours and weekends to run Regression Suite
  • Worked simultaneously on several web and mobile projects with tight deadlines & deliverables
  • Extensively used HP QTP/UFT for Automated Testing by DP, Actions, RS, SOR, DT, Checkpoints
  • Performed User Acceptance Testing (UAT) & SIT based on Project Plan and Test Plan
  • Designed & executed Mobile Test Case for Go365 and Confidential Pharmacy on iOS & Android
  • Provided various reports to management - test coverage, weekly status, execution and defect reports

Functional Test Analyst

Confidential, NJ


  • Created Test Cases for Manual and Mobile Testing, and Test Scripts from Use Cases & User Stories
  • Performed Manual & System Testing of client-server applications of BillTrak Pro & SONAR Analytics
  • Actively attended in walk-throughs, defect status, review and KT meetings for increasing test coverage
  • Worked along with QA Manger to define test strategy and approach for BillTrak Pro
  • Created Automation Framework with data and keyword approach with offshore team using HP UFT/QTP
  • Logged defects with best practices using HP QC/ALM and worked with BA & Dev team for defect closures
  • Wrote SQL queries for backend testing using Joins, Distinct, SET operators, and Views by Informatica
  • Developed and maintained E2E Test Cases for BillTrack Pro - Cost Management product
  • Developed Test Plans for multiple projects from various artifacts - Project Plans, TRD and KT sessions
  • Performed A/B and Manual Testing throughout the phase of SDLC for BillTrak Pro
  • Wrote SQL queries against Oracle DB SONAR Analytics to validate data flow & business process
  • Performed Functional, Smoke, Regression, UAT and System Testing for billing, invoice & analytics
  • Automated various BillTrak Pro modules against multiple OSs and client systems
  • Converted manual test cases to automated test scripts in HP QTP after going through a selection process
  • Built advance functions & procedures to Test Scripts more robust and generic to run against cross portals
  • Created Test Scripts using HP UFT/QTP for BillTrak Pro - Invoice Processing, Expense Management
  • Performed Integration & System Testing for Invoice Processing in various formats - CABS, SECAB and EDI
  • Worked efficiently ensuring new features are added to Automation Suite within each Sprints
  • Performed User Acceptance Testing (UAT) on SONAR Analytics prior to Go-Live
  • Reported software defects in HP QC/ALM along with best practices and steps to reproduces
  • Created Automation Test Scripts and enhanced existing automation coverage for BillTrak Pro modules
  • Communicated and worked with both technical and non-technical onsite and offshore team members

Software Test Engineer

Confidential, NJ


  • Reviewed User Stories and Backlogs to create detailed Test Cases and Test Scripts
  • Created and executed Manual Test Cases based on OOC & The whole Deals requirements
  • Converted business scenarios from BRD, TRD & UML to create detailed Test Cases using HP ALM/QC
  • Performed Manual Testing for OOC and Coupons projects with both positive and negative test data
  • Created and provided Test Execution Reports with results on MS SharePoint for management
  • Assessed and automated Test Cases using HP QuickTest Professional (QTP) and VBScripting
  • Worked very closely with developers and project team members to reproduce and resolve Defects
  • Created detailed Defects reports using HP Quality Center (QC) and Jira with specific steps and environments
  • Retrieved Test Data from Database by ODBC for Data-driven Test Scripts for nightly Regression Runs
  • Logged, tracked & managed defects/issues form HP Quality Center and Jira
  • Attended Daily Stand-ups and Code & Design Review meetings for updates, defect status, and deliverables
  • Wrote SQL queries on OOC - Online Ordering & Catering data verifying accordance to business rules
  • Logged and ensured all defects are entered and managed effectively throughout Bug Life Cycle (BLC)
  • Performed Backend Testing on The Whole Deals data by writing Structured Query Language (SQL)

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