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Quality Assurance Engineer Resume



Quality Assurance Engineer/Mobile/Automation Tester with hands - on experience with competencies in Manual, Automated & Mobile Testing throughout the phases of SDLC, BLC, STLC and leading development methodologies. I’m currently seeking an opportunity among various Software Testing & Quality Assurance positions and be an asset for projects in providing high quality testing services.


  • Hands-on experience on testing client-server, web-based and Mobile applications
  • Extensive experience testing AUT throughout the phases of Software Development Life Cycle (SDLC)
  • Proficient working in Waterfall, Iterative, Agile/Scrum, DevOps, CI/CD methodologies
  • Excellent skills in creating, executing and maintaining Test Case & Test Scripts for parallel projects
  • Well-versed with Functional, Smoke, Regression, Integration, System/E2E, Mobile and UAT Testing
  • Through understanding of PLC phases - requirements analysis, design, coding, QA, and deployment
  • Tested applications developed on PHP, Ruby, Java/J2EE, HTML, CSS, JS, .Net, ASP.Net, C++, Swift
  • Skilled with MS Office suits - MS Project, Visio, Word, Excel, Powerpoint, Skype, MS SharePoint
  • Exposure with cloud platform & services - Firebase, Microsoft Azure & Amazon Web Services (AWS)
  • Able to properly select and convert Test Cases to Test Scripts using HP QTP/UFT & HP QC/ALM
  • Strong experience writing SQL Joins, Functions & Set operators using SQL Developer & TOAD
  • Capable of creating reports and metrics for management and daily/weekly meetings
  • Depth and hands-on experience with industry leading tools and utilize for great ROI
  • Able to develop innovative automated and manual testing approaches & solutions to maintain quality
  • Expert with HP QC/ALM, TestComplete and Jira for test & defect management tasks
  • Excellent analytical, writing & verbal communication skills and possess client facing skills
  • Able to own and drive QA best practices, procedures and standards as accordance with compliance
  • A team player and adaptive to accept changes in complex changing and tight deadline environments


Operating System: Windows 7, 8 & 10, UNIX, Mac OS, Mainframe AS/400

Programming Language: Java, JavaScript, HTML, CSS, Ruby on Rails, C++, .Net, AJAX, JDBC, VB, PHP, VBScript, DHTML, XML, XPATH, XSLT

QA/Defect Tracking Tools: HP Quality Center (QC)/ALM, Jira, HP QuickTest Professional (QTP)/UFT, Zephyr, QA Director, DOORS, Rally, Eggplant

Databases/Backend Testing: Oracle, SQL, SQL Developer, MS SQL Server 2000, DB2

Browsers & Other Tools: MS Office, Word, Powerpoint, Excel, Azure, Projects, SharePoint, SnagIT, Jing, FileAid, WebEx, XML Spy, IE, Firefox, Opera, Safari, Chrome



Confidential, MO


  • Reviewed Business Requirement Document (BRD), Use Case & User Stories to design numerous test artifacts
  • Attended KT Sessions to understand functional and technical requirements of MyMercy and Mercy QuickPay
  • Coordinated Test Plan & Test Case review sessions with Program Manager, Business Analyst and Developers
  • Reported and tracked issues found during Test Case design & execution in HP QC/ALM and Jira
  • Worked closely with Software Engineers and DB teams to build scalable and maintainable Test Cases & Scripts
  • Reviewed existing test cases of MyMercy apps and enhanced to ensure completeness & readiness for execution
  • Responsible for developing and maintaining automation test scripts and test suite for multiple applications
  • Validated Mercy QuickPay transactions using SQL queries - Joins, Aggregates, Functions, Using, Having etc.
  • Generate detailed defect reports from HP QC/ALM on daily basis prior to attending Daily Stand-Up Meeting
  • Created E2E Test Cases in HP Quality Center/ALM for FAD - Find a Doctor & Mercy QuickPay
  • Produced Defect Metrics and Dashboard on full QA progress and presented to Agile/Scrum teams
  • Appropriately prioritized bugs/issues with BA and development lead from Defect Triage Meetings
  • Performed HP QC/ALM tasks as Site Administrator and Project Admin for numerous projects
  • Advocated QA best practices, procedures and standards for designing Test Cases and logging defects
  • Created Test Plan for MyMercy mobile app to determine functional scenarios according to PP & Use Cases
  • Used advance VBScript functions in static and dynamic DP in HP QTP/UFT to scale automation framework
  • Maintained effective communication with Dev team members for defect remediation & triage process
  • Provided production support by re-running Regression Test Suites overnight and after office hours


Confidential, NY


  • Worked closely with PM & BA to understand Use Cases & User Stories to design Manual Test Cases & Scripts
  • Attended Requirement Grooming Meetings to have depth understanding of systems goals and end-user scenarios
  • Used HP QC/ALM as repository to create & manage automation test asset files .vbs, .txt, .qfl, .tsr, .qrs
  • Worked as the leading member in Agile/Scrum environment by representing QA Team in Sprint
  • Quickly adapted and worked with established QA processes & methods to integrate best processes into Scrum
  • Worked efficiently and with full accountability with offsite and offshore Developer for each Sprints
  • Added new test scenarios to existing Automation Framework to increase Test Coverage using HP QTP/UFT
  • Acted as SME of MPCT for proper manual test coverage consisting of positive and negative scenarios
  • Created, maintained, and reviewed QA Metrics and Artifacts with compliance of TCoE standards & requirements
  • Conducted SIT, Regression, Smoke, and Acceptance (UAT) Testing for Confidential Mobile and Mobile OS applications
  • Wrote SQL queries against Oracle database by using complex Joins, Aggregate functions, Unions and Views
  • Supported Releases & Test Cycles during weekends and after working hours in Agile/Scrum environment
  • Developed robust Test Scripts using HP QTP/UFT for MPCT and Confidential Express with custom checkpoints
  • Wrote Test Cases for Manual & Mobile Testing Confidential Mobile in HP Quality Center/ALM
  • Imported existing Test Cases from MS Excel to HP ALM/QC and executed from Test Lab
  • Creating test templates by following proper steps for reusability across multiple Test Cases in HP ALM/QC
  • Logged and tracked issues with best practices using HP Quality Center (QC)/ALM and tracked till closure
  • Reviewed and updated QA Artifacts to ensure compliance with quality assurance standards for ISO audit
  • Represented QA team in Daily Stand-up Meetings to provide execution status and understand deliverables


Confidential, NC


  • Designed Test Cases and Automation Scripts from Use Cases, User Stories & requirement specifications
  • Developed and executed comprehensive Test Cases & Test Scripts for Confidential ’s Zone and Rebate Center
  • Participated in product design reviews to understand functional requirements for Confidential ’s Zone and Rebate Center
  • Performed Positive and Negative Test Cases for Confidential ’s Online Portal from HP ALM and Zephyr
  • Worked closely with Devs & PM in Agile/Scrum environment to support Builds and Release on weekends
  • Developed Test Plan for Confidential ’s Zone by defining the scope, schedule, methods of testing etc.
  • Built test reports of Regression Run from HP QC/ALM, and submitted to QA Lead & PM
  • Worked closely with business and dev team to add critical functionalities to Test Scripts using HP QTP/UFT
  • Created & executed mobile test cases for Confidential ’s Mobile App and Iris and mapped with specs
  • Assessed critical requirements for Regression Testing for Confidential ’s Mobile App by closely working with SMEs and BA
  • Worked closely with offshore team and built reusable Actions & Test Scripts using HP QTP/UFT
  • Wrote numerous SQL queries for Backend Testing on online purchases and Rebate Center
  • Participated in Code & Design Reviews and Agile/Scrum Meetings for Iris and Rebate Center
  • Provided QA updates, defect and execution status during Daily Scrum Meetings
  • Linked requirements to tests and defects for proper decision on production readiness in Quality Center (QC)

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