Quality Assurance Engineer Resume
MO
OBJECTIVE:
Quality Assurance Engineer/Mobile/Automation Tester with hands - on experience with competencies in Manual, Automated & Mobile Testing throughout the phases of SDLC, BLC, STLC and leading development methodologies. I’m currently seeking an opportunity among various Software Testing & Quality Assurance positions and be an asset for projects in providing high quality testing services.
SUMMARY:
- Hands-on experience on testing client-server, web-based and Mobile applications
- Extensive experience testing AUT throughout the phases of Software Development Life Cycle (SDLC)
- Proficient working in Waterfall, Iterative, Agile/Scrum, DevOps, CI/CD methodologies
- Excellent skills in creating, executing and maintaining Test Case & Test Scripts for parallel projects
- Well-versed with Functional, Smoke, Regression, Integration, System/E2E, Mobile and UAT Testing
- Through understanding of PLC phases - requirements analysis, design, coding, QA, and deployment
- Tested applications developed on PHP, Ruby, Java/J2EE, HTML, CSS, JS, .Net, ASP.Net, C++, Swift
- Skilled with MS Office suits - MS Project, Visio, Word, Excel, Powerpoint, Skype, MS SharePoint
- Exposure with cloud platform & services - Firebase, Microsoft Azure & Amazon Web Services (AWS)
- Able to properly select and convert Test Cases to Test Scripts using HP QTP/UFT & HP QC/ALM
- Strong experience writing SQL Joins, Functions & Set operators using SQL Developer & TOAD
- Capable of creating reports and metrics for management and daily/weekly meetings
- Depth and hands-on experience with industry leading tools and utilize for great ROI
- Able to develop innovative automated and manual testing approaches & solutions to maintain quality
- Expert with HP QC/ALM, TestComplete and Jira for test & defect management tasks
- Excellent analytical, writing & verbal communication skills and possess client facing skills
- Able to own and drive QA best practices, procedures and standards as accordance with compliance
- A team player and adaptive to accept changes in complex changing and tight deadline environments
TECHNICAL SKILLS:
Operating System: Windows 7, 8 & 10, UNIX, Mac OS, Mainframe AS/400
Programming Language: Java, JavaScript, HTML, CSS, Ruby on Rails, C++, .Net, AJAX, JDBC, VB, PHP, VBScript, DHTML, XML, XPATH, XSLT
QA/Defect Tracking Tools: HP Quality Center (QC)/ALM, Jira, HP QuickTest Professional (QTP)/UFT, Zephyr, QA Director, DOORS, Rally, Eggplant
Databases/Backend Testing: Oracle, SQL, SQL Developer, MS SQL Server 2000, DB2
Browsers & Other Tools: MS Office, Word, Powerpoint, Excel, Azure, Projects, SharePoint, SnagIT, Jing, FileAid, WebEx, XML Spy, IE, Firefox, Opera, Safari, Chrome
PROFESSIONAL EXPERIENCE:
QUALITY ASSURANCE ENGINEER
Confidential, MO
Responsibilities:
- Reviewed Business Requirement Document (BRD), Use Case & User Stories to design numerous test artifacts
- Attended KT Sessions to understand functional and technical requirements of MyMercy and Mercy QuickPay
- Coordinated Test Plan & Test Case review sessions with Program Manager, Business Analyst and Developers
- Reported and tracked issues found during Test Case design & execution in HP QC/ALM and Jira
- Worked closely with Software Engineers and DB teams to build scalable and maintainable Test Cases & Scripts
- Reviewed existing test cases of MyMercy apps and enhanced to ensure completeness & readiness for execution
- Responsible for developing and maintaining automation test scripts and test suite for multiple applications
- Validated Mercy QuickPay transactions using SQL queries - Joins, Aggregates, Functions, Using, Having etc.
- Generate detailed defect reports from HP QC/ALM on daily basis prior to attending Daily Stand-Up Meeting
- Created E2E Test Cases in HP Quality Center/ALM for FAD - Find a Doctor & Mercy QuickPay
- Produced Defect Metrics and Dashboard on full QA progress and presented to Agile/Scrum teams
- Appropriately prioritized bugs/issues with BA and development lead from Defect Triage Meetings
- Performed HP QC/ALM tasks as Site Administrator and Project Admin for numerous projects
- Advocated QA best practices, procedures and standards for designing Test Cases and logging defects
- Created Test Plan for MyMercy mobile app to determine functional scenarios according to PP & Use Cases
- Used advance VBScript functions in static and dynamic DP in HP QTP/UFT to scale automation framework
- Maintained effective communication with Dev team members for defect remediation & triage process
- Provided production support by re-running Regression Test Suites overnight and after office hours
FUNCATIONAL TEST SPECIALIST
Confidential, NY
Responsibilities:
- Worked closely with PM & BA to understand Use Cases & User Stories to design Manual Test Cases & Scripts
- Attended Requirement Grooming Meetings to have depth understanding of systems goals and end-user scenarios
- Used HP QC/ALM as repository to create & manage automation test asset files .vbs, .txt, .qfl, .tsr, .qrs
- Worked as the leading member in Agile/Scrum environment by representing QA Team in Sprint
- Quickly adapted and worked with established QA processes & methods to integrate best processes into Scrum
- Worked efficiently and with full accountability with offsite and offshore Developer for each Sprints
- Added new test scenarios to existing Automation Framework to increase Test Coverage using HP QTP/UFT
- Acted as SME of MPCT for proper manual test coverage consisting of positive and negative scenarios
- Created, maintained, and reviewed QA Metrics and Artifacts with compliance of TCoE standards & requirements
- Conducted SIT, Regression, Smoke, and Acceptance (UAT) Testing for Confidential Mobile and Mobile OS applications
- Wrote SQL queries against Oracle database by using complex Joins, Aggregate functions, Unions and Views
- Supported Releases & Test Cycles during weekends and after working hours in Agile/Scrum environment
- Developed robust Test Scripts using HP QTP/UFT for MPCT and Confidential Express with custom checkpoints
- Wrote Test Cases for Manual & Mobile Testing Confidential Mobile in HP Quality Center/ALM
- Imported existing Test Cases from MS Excel to HP ALM/QC and executed from Test Lab
- Creating test templates by following proper steps for reusability across multiple Test Cases in HP ALM/QC
- Logged and tracked issues with best practices using HP Quality Center (QC)/ALM and tracked till closure
- Reviewed and updated QA Artifacts to ensure compliance with quality assurance standards for ISO audit
- Represented QA team in Daily Stand-up Meetings to provide execution status and understand deliverables
QUALITY TEST ENGINEER
Confidential, NC
Responsibilities:
- Designed Test Cases and Automation Scripts from Use Cases, User Stories & requirement specifications
- Developed and executed comprehensive Test Cases & Test Scripts for Confidential ’s Zone and Rebate Center
- Participated in product design reviews to understand functional requirements for Confidential ’s Zone and Rebate Center
- Performed Positive and Negative Test Cases for Confidential ’s Online Portal from HP ALM and Zephyr
- Worked closely with Devs & PM in Agile/Scrum environment to support Builds and Release on weekends
- Developed Test Plan for Confidential ’s Zone by defining the scope, schedule, methods of testing etc.
- Built test reports of Regression Run from HP QC/ALM, and submitted to QA Lead & PM
- Worked closely with business and dev team to add critical functionalities to Test Scripts using HP QTP/UFT
- Created & executed mobile test cases for Confidential ’s Mobile App and Iris and mapped with specs
- Assessed critical requirements for Regression Testing for Confidential ’s Mobile App by closely working with SMEs and BA
- Worked closely with offshore team and built reusable Actions & Test Scripts using HP QTP/UFT
- Wrote numerous SQL queries for Backend Testing on online purchases and Rebate Center
- Participated in Code & Design Reviews and Agile/Scrum Meetings for Iris and Rebate Center
- Provided QA updates, defect and execution status during Daily Scrum Meetings
- Linked requirements to tests and defects for proper decision on production readiness in Quality Center (QC)