Quality Assurance Analyst Resume WESTMINSTER, CO - Hire IT People

SUMMARY:

Quality assurance professional with software testing experience in the health care and enterprise resource planning (ERP) domains as a QA lead with heavy emphasis on testing rules engine modules. Strong history of teams on agile/Scrum concepts and practices and transitioning teams from waterfall to agile, with four plus years as a certified ScrumMaster. Expertise with the Capability Maturity Model Integration (CMMI) process model as an appraiser and with the Confidential 9001 standard for implementing and maintaining a quality management system.

EXPERTISE AREA:

Agile Testing
Functional Testing
Exploratory Testing
Certified ScrumMaster
Regression Testing
CMMI / Confidential 9001
Requirements Analysis
User Acceptance Testing
Process Improvement

TECHNICAL SKILLS:

HP ALM (Quality Center) - test management
VersionOne - agile project management and test management
Rally - agile project management and defect management
JIRA - agile project management and defect management
StarTeam - defect management
Caliber - requirements management
Microsoft SQL Server Management Studio - SQL Server 2008/2012

BUSINESS EXPERIENCE:

Confidential, WESTMINSTER, CO

Quality Assurance Analyst

Responsibilities:

Performed functional/regression testing of Population Manager/Care Manager (PM/CM) web - based applications used by provider networks to deliver better health outcomes to Confidential t populations, by care managers to assess Confidential t care gaps and to produce care plans to proactively manage Confidential ts, and by customers to automate workflows with event-driven rules created via a Rules Wizard.
Facilitated sprint planning meetings as ScrumMaster for the workflow/rules development team and instrumental in drafting the PM/CM definition of done and its working agreement for team approval.
Assisted product owner and business analyst with creating user stories for the workflow/rules modules.
Conducted agile for the Population Manager/Care Manager development team.
Designed a QA process flow diagram for the QA team that integrated manual acceptance testing, automated testing, and systems integration testing within the agile development framework.
Led QA for RelayCare (formerly Confidential ), a client-server application consisting of modules for triage, provider referral, class registration, health, clinical content, program management, and an extensive SSRS report library. Consistently achieved RelayCare quality standards.
Managed and provided work direction and support to offshore QA resources for RelayCare testing.
Facilitated all Scrum ceremonies, including sprint planning meetings, daily scrums, retrospectives, sprint reviews, and release planning meetings, as ScrumMaster for the RelayCare development team.
Led a project for the Confidential t Solutions organization (RelayCare and RelayAccount business units) to achieve CMMI level 2 with the result that leadership created organizational policies.
Designed an agile presentation to transition the RelayCare business unit from waterfall to the agile methodology and trained development employees and project manager on agile concepts/practices. Management elected to transition from waterfall to agile based on this presentation.
Evaluated third-party agile project management tools with the result that several business units implemented a tool based on the results of the evaluation.
Performed system administration for the VersionOne agile project management tool, the StarTeam defect management tool, and the Quality Center test management tool.

Quality Assurance Analyst

Confidential

Responsibilities:

Performed all phases of testing for CareEnhance Call Center ( Confidential ).
Represented Confidential Provider Technologies’ (MPT) central region on CMMI focal point teams that designed processes and work products for the Process and Product Quality Assurance (PPQA) and the Verification process areas.
Created and maintained PPQA plans and related work products for the Medical Management Systems (MMS) business unit and conducted internal PPQA audits to assess development processes.
Served as a CMMI appraiser for the MMS level 2 CMMI and for two other business units. The MMS business unit scored the second highest of the business units achieving level 2 .

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Quality Assurance Analyst Resume

Westminster, CO

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