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Qa Manager Resume

Hoffman Estates, IL

SUMMARY:

  • 15+ years of experience in Information Technology and 10+ years of experience in QA Technical Manager/QA Lead/Mobile QA Architect/ with White Box and Black Box Automation Testing as well as Manual testing with IBM MDM (Master Data Management)and BPM and Appium (Android, IOS)
  • Reporting directly to the IT Director and will be play a pivotal role in the effective execution of software quality assurance efforts for all IT department technical development activities and lead & managing 15 QA resources across of QA board onsite/offsite
  • Expertise in the functional testing of client/server and web applications using Jmeter, postman, Selenium/RC/WD/Junit, SOAPUI and Quick Test Professional.
  • Expertise in gathering and analyzing testing requirements and preparing test plans, strategies, scenarios, cases, scripts, and data. Well versed in execution of projects using V - model, Water Fall Model and Agile Methodologies and with SDLC.
  • Develops/maintains automated test scripts in Selenium WebDriver/RC/Grid using Junit/TestNg Framework
  • Experience testing with an automated test framework for mobile systems required (Webdriver, AppiumDriver, Selendroid, iOSDriver)using Appium with Android SDK and Xcode
  • Experience with Selenium and Appium test frameworks using mobile apps applications or native Xcode / Android SDK applications
  • Experience with continues integration tools and environments using Selenium
  • Native apps automation testing using Android Chrome and IOS safari testing Using Appium
  • Experience in the native apps automation in Android and iOS platforms and tools using emulators /simulators and real Device Anywhere
  • Experience in the API Level automation in Android and iOS platforms using Android Studio with Espresso
  • Build a file in IPA or App using Xcode for Ad-hoc testing.
  • Good hands-on experience in Mobile technologies and testing practices(installing Xcode, Appium, github, gitlab, Eclipse and Xcode,Android SDK)
  • Experience in developing Java based automation scripts for API and Selenium Testing
  • Hands on experience Selenium Grid to provide parallel ability for running functional tests
  • Using JUnit/TestNg Framework to create test cases in Selenium and used XPath and DOM to locate objects in Selenium.
  • Hands on experience with any code configuration tool like Clear Case or SVN.
  • Running test suite and generating XSLT reports through TESTNG/JUNIT/ANT.
  • Performing black box, white box, ad-hoc, functional, integration, compatibility, security, migration, GUI, functional, user acceptance and regression testing
  • Preparing and executing test cases and conducting sanity, smoke, regression and system testing for multi-tiered environment builds
  • Good experience in Retails/Financials/Health Care/Telecom/B2B/Auto Insurance domain
  • Proficient in testing Health Care Services, Siebal, CRM,IBM BPM, IBM MDM,E-Commerce, Retail stores, IVR Applications, provisioning, networking and POS testing
  • Actively involved in testing projects right from analyzing System Requirements, Functional Requirements, Test Strategy formulation, Test Scope and objective, Manual System Testing and Automation Testing till Production testing and UAT .
  • Interact with interfacing application and source system team(s) to setup/ create test data and data analysis
  • Hands-on experience of manual testing of complex GUI system and Data Migration Testing using ETL tool
  • Provide support for data centralization and data warehousing initiatives and monitors target databases and data warehousing system to ensure reliability and accuracy of information loaded into the databases.
  • Experienced in building Requirement traceability Matrix and Business scenario Usage scenarios as per business functionality.
  • Experienced in writing scripts using JavaScript, VB Script and Database
  • Working knowledge of IVR Application like Order Entry and IVR Programming, Order Processing and Status, Inventory Confirmation and Voice Mail Processing.
  • Experience in functional and automation testing using SOAPUI for Web Service
  • Developing and executing Automation scripts for test cases and scenarios of System testing, Integrated Validation and Verification Testing.
  • Proficient with Automation tool using in using Selenium/RC/WD, QTP, JIRA and Quality Center 11.0.
  • Proficient in backend testing and data integrity testing using Oracle, SQL and PL/SQL queries and preparing user data in schema XML format
  • Wrote SQL statements to check the validity of database and to do the backend testing.

TECHNICAL SKILLS:

Operating Systems: Unix, MS Windows 2000/NT/98/95, MS DOS, OS 390

Testing Software Tools: Selenium RC/WD/IDE, Firebug/XpathChecker/DOM, QTP 10.0, E-Tester, BMC Remedy, Parasoft SOAP Tool 5.5, SOAPUI, TIBCO (Bus Tester), Putty, Caliber RM, CA Clarity PPM, and MS Visual SourceSafe, ITKO LISA

Languages: VB Script, TSL Script, C, C++, C#, SQL, PL/SQL, XML

Mainframe Applications: TIRKS,WFAC,CICS, IBM 3270 terminals, IBM MDM Server and AS/400 5i JDA Application

RDBMS: SQL Server2000, Oracle, MS-Access, DB2, Toad, Queryman, SQL Tools, SQL Developer

Defect Tracking Tools: Quality Center 11, Test Director, JIRA, Team Track, Remedy and BugZilla

Technologies: Java, Junit, TestNg J2EE, EJB, ASP.NET, VB.NET, Power Builder, Servlets, WebSphere, WebLogic, IIS, MTS, MS SQL Server, XML, Dot net, and IBM BPM Lombardi, Appium, Android SDK and IOS

PROFESSIONAL EXPERIENCE:

Confidential, Hoffman Estates, IL

QA Manager

  • Lead and managing the evolution of test standards and technology (tools, conventions and design patterns) for our company, keeping abreast of new technology, patterns and trends, rationalize trade-offs between quality, functionality and schedule to ensure testing meets requested delivery dates with no impact to end quality.
  • I will be support accelerated delivery models by developing test cases and automating test cases alongside the developers as they develop the code and serve as an advocate for internal clients as the ultimate authority on the test framework designed to address client business problems and provide direction for design activities .I will be maintain a forward looking perspective on emerging technology and test driven developments.
  • Developing, Creating test scripts and maintained functional Restful/WSDL Test cases for projects using Jmeter test Automation and preparing test scripts for Regression suite using Jmeter, Beanshell Scripts with Java
  • Experience testing with an automated test framework and Creating test scripts for mobile systems required (Webdriver, AppiumDriver, Remotewebdriver, Selendroid, iOSDriver)using Appium with Android SDK and Xcode
  • Demonstrate ability to execute and improve upon existing QA processes and workflows

    Implement and maintain feature level regression libraries with highly reliable automation test scripts

  • Build, mentor, and guide a “best in class” team, both functionally and technically, to deliver superior products to the business.
  • Act as primary point of contact in the QA function for large projects and operational change requests requiring QA engagement.
  • Collaborate with the rest of IT on the development of best practices within Global Risk Solutions, towards greater continuous integration and delivery.
  • Define, execute, and maintain a QA strategy for Global Risk Solutions, encompassing the methodology, tools and standards to succeed in manual and automation testing with Mobile Native app & Mobile Browser Using Opensorce tools link Selenium, Jmeter, Postman, Appium, Andoid & IOS.
  • Oversee the design and maintenance of test strategies and test cases, streamline test automation frameworks including test data.
  • Oversee all test execution of the testing team, based on functional and non-functional user stories or requirements.
  • Partner with senior leadership for continuous process improvement, through data-driven analysis, to increase the quality of the products delivered to the testing team and production.
  • Manage the QA testing of the annual Disaster Recovery Test Exercise Tracked the defects using Jira and generated defect summary reports.
  • Maintained Test Logs, Test Summary reports and participated in defect review / Status Meetings.

Environment: Jmeter, Beanshell Script, Java Script, Postman,Restfull/WSDL Automation Testing, Appium, Android SDK tool, Xcode,Selenium, Grid, Mobile App, Android, IOS, Ant, TestNG, Web Driver, AppiumDriver, IOsDriver, Native Apps, Chrome, Safari,Jira, SVN, Java, J2EE

Confidential, Hoffman Estates, IL

QA Manager
  • Participated in User Story’s, Requirement Analysis, and Business Analysis.
  • Writing functional test cases and preparing test data using Functional specification
  • Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
  • Developing, Creating test scripts and maintained functional Test cases for projects using Mobile Automation and preparing test scripts for Regression suite using Selenium with Web Driver
  • Good hands on Automation experience on Real Mobile Device with Android SDK tool kit/Xcode using Appium
  • Worked on Open Source Tool Mobile Device Automation (Android SDK, Xcode IOS) with Appium.
  • Creating debug build .IPA or .App files using Xcode
  • Experience in the API Level automation in Android and iOS platforms using Android Studio with Espresso
  • Good working experience of Java, and worked on Android SDK and Xcode
  • Good hands on automation experience on different platforms (IOS, Android) with Real mobile device
  • Good Knowledge of working on different commercial tools for automation
  • I have created automation framework on automation devices with TestNG, ANT
  • Experience testing with an automated test framework for mobile systems required (Web driver, AppiumDriver, Selendroid, iOS Driver)using Appium
  • Experience with Selenium and Appium test frameworks using mobile web applications or native iOS / Android applications
  • Experience in the native apps automation in Android and iOS platforms and tools using emulators /Simulators and real Device Anywhere
  • Good experience in Mobile technologies and testing practices(installing Xcode, git,lab, github, Appium, Eclipse and Android SDK, Xcode)
  • Execute testing of mobile applications across multiple environment stacks
  • Good understanding of sort/search algorithms and programming data structures

    Develop end-to-end automated test coverage

  • Experience with continuos integration tools and environments
  • Experience in Native apps mobile device Browser automation testing in Chrome & Safari testing Using Appium with android SDK and Xcode
  • Experience with automation frameworks Testing and ANT
  • Experience with developing mobile app testing and/or server applications
  • Demonstrate ability to execute and improve upon existing QA processes and workflows

    Implement and maintain feature level regression libraries with highly reliable automation test scripts.

  • Tracked the defects using Jira and generated defect summary reports.
  • Maintained Test Logs, Test Summary reports and participated in defect review / Status Meetings.

Environment: Appium, Android SDK tool, Xcode,Selenium, Grid, Mobile App, Android, IOS, Ant, TestNG, Web Driver, AppiumDriver, IOsDriver, Native Apps, Chrome, Safari,Jira, SVN, Java, J2EE

Confidential, Chicago, IL

Lead Test Automation Consultant

  • Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
  • Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix. Migrated and maintained Test cases for all projects using QTP and preparing test scripts for Regression suite. Involved in validation of ANSI X12 5010 Transactions 837,834, 835
  • Involved in cost estimation and deciding testing scope for 5010 ICD 9 and ICD 10 project.
  • Designed Test Strategy, Work Flow Document, Master Test Plan and Testing conditions for 5010 ICD 10 Project.
  • Tested the Availity Portal, ITS Claims, Blue Square, Web Portals (Member/Provider), ICD 9 and ICD 10 codes, CPT/HCPCS, Procedure codes and Revenue Codes, Billing NPI, Provider portals and Claims Processing applications and submit
  • Involved in validation of HIPAA for 837 and 835 claims used for ITS Professional, Institutional and Dental Claims by Writing QTP test Scripts
  • Created ANSI X12/EDI 5010 transactions, Processed them via EDIFECS spec builder for format and validated the EDI transactions.
  • Good exposure through automation using EDI file edit and drop the file from FTP and connected Database and validated the EDI transactions details and claim status.
  • Tested HIPAA 5010 Claims processing through QTP scripts.
  • Created Claims (Add/Modify/Delete/Adjudication/verified claim information) for Medical, Hospital and Dental Claims Processing. Tested the Adjudication of Claims and Migration Process.
  • Claims created in Bluechip (Mainframe) for Local, national and Labor claims both Institutional and Professional claims. Claims adjudicated manually in Bluechip on Host and Home side.
  • Initiated Adjustments scenarios for National and Local claims in Bluechip adjuduicated system
  • Validated membership and provider eligibility in Bluechip and Bluestar
  • Validated Claims Status format SF,DF,RF and Nf using BlueSquare Application
  • Processed the Medical and Hospital Claims in Facets Medical/Hospital Claims Processing applications
  • Tested the conversion of Members/Subscribers and Financial Claims.
  • Extensively worked on 837 I/P/D EDI files and Transactions for ITS Claims.
  • Tested 837I inpatient primary claim, Secondary claim, MedA crossover with inpatient & outpatient claim, 837I file with outpatient primary & secondary claim.
  • Tested 837P MedB crossover file, Primary, Secondary and tertiary claim using QTP
  • Created 837 files that will adequately test for changes and cover regression that will be needed to address any differences on the remittance side (BET testing)
  • Extensively worked on EDI 834 for Benefits, Enrollment and Maintenance applications.
  • Conducted Integration, System, Functional, Regression, Smoke, Database Integrity and User-Acceptance (UAT).
  • Validated 834/835 through Test Harness Tool for 5 states IL, OK, MT, TX & NM. Verified Benefits obtained on 271 Responses against RTB-Real Time Benefits. Verified 835/834 Responses against Blue Chip & Blue Star and BlueSquare for 5 states IL, OK, TX, MT & NM and check the SF,RF,DF, NF records using QTP
  • Validated both Professional & Institutional, Local using Home & Host Claims
  • Hands on experience validating Local, Home & Host scenarios for 834/835/837
  • Worked with X12 /EDI transactions and validated the specifications/mapping for 837 transactions and 835 responses using QTP. Tested the database integrity by writing SQL Queries using QMF on Mainframes.
  • Worked with SQL, PL/SQL and functions to test the database integrity
  • Tracked the defects using HP Mercury Quality Center (QC) and generated defect summary reports.
  • Developing, Creating test scripts and maintained functional Test cases for projects using Selenium Automation and preparing test scripts for Regression suite
  • Proficient in backend testing and data integrity testing, Web service and API Testing
  • Develops/maintains automated test scripts in Selenium Web Driver
  • Automation testing using JUnit Framework to create test cases in Selenium Web Driver.
  • Used Firbug/ Xpath Checker HTML, CSS Locator and page object model with page factory to locate objects in Selenium using DOM
  • Developed a library of reusable test scripts to facilitate ease of implementing Selenium Suite.
  • Wrote modular reusable scripts to increase coverage in the growing automation framework
  • Developed ANT build files to package and migrate code from the code repository to all environments.
  • Created Selenium Scripts using Java and WD Library using Junit framework
  • Extensively used Selenium to test the web application and using JavaScript
  • Maintained Test Logs, Test Summary reports and participated in defect review / Status Meetings.

Environment: Selenium, Web driver, Junit, QTP, HP Quality Center 10.0, AS/400, CISCS Application, Java, J2EE, C, C++, XML, HL7, Blue Chip, Blue Star, SQL SERVER 2005, T-SQL, SQL Server 2000, XML, Windows XP

Confidential, King of Prussia, PA

Lead Test Developer

  • Develops/maintains automated test scripts in Selenium WebDriver. Automation testing using JUnit Framework to create test cases in Selenium WebDriver. Used Firebug/ Xpath Checker HTML and DOM to locate objects in Selenium. Developed a library of reusable test scripts to facilitate ease of implementing Selenium Suite. Wrote modular reusable scripts to increase coverage in the growing automation framework. Developed ANT build files to package and migrate code from the code repository to all environments. Created Selenium Scripts using Java and WD Library using Junit framework. Extensively used Selenium to test the web application and using JavaScript. Involved in regression testing on each build during the various phases of the application. Performed Compatibility Testing using Selenium on multiple browsers. Created Helper classes and methods in Junit. Used Selenium Grid to provide parallel ability for running functional. Identify and develop test scenarios and test cases in HP Quality Center / Zephyr, and facilitating the execution of the test cases across testers in multiple functional areas Automated data migration and maintenance between disparate data stores, reducing costly manual execution and maintenance of the data across and between platforms. IVR Automation testing using Eclipse, Zookeeper and JavaScript. Develops and executes SQL queries.

Environment: Selenium/WebDriver/Grid, Junit, JIRA, Ant, Firebug, XML, JavaScript, Zephyr Java, JSP, EJB, Hibernate, Eclipse, XML, HTML, DB2, SQL Developer, ETL, AS/400 JDA Application, IBM MDM Service, MQ Series, Oracle10g and Windows XP/2003

Confidential, Pittsburgh, PA

Humira Assessment

  • As a Sr. QA Analyst, Interacting with the functional and technical teams and business analysts in understanding the business requirements, technical design, FRS and SRS. Analyzing requirements and identifying the test scope of the application in the process of test plan and test strategy preparation. Creating test plans, designing test harness and scenarios, and executing test cases. Attending application walkthroughs and reviewing requirements and design documents to understand the scope of the project, attending project meetings as needed, and coordinating with developers to resolve issues/defects. Creating the test plan and test strategy. Performing static, system, functional, integration, end-to-end, and regression testing activities in test and production support environments. Building effective test data covering all possible scenarios and adding in datasheets for regression testing. Coordinating with the onshore and offshore teams to resolve any clarifications and issues and acting as a single point of contact for any escalation and issues. Managing triage team meetings with the Development Manager and Development team. Tracking and reporting on testing activities, including test case execution stage, defect status if any defects opened during execution, and the testing results status. Executing system and integration testing to ensure smooth data flow between various systems and applications. Creating test data and data validation testing for Data Migration testing using ETL informatics. Wrote SQL statements to check the validity of database and to do the backend testing.

Environment: HP Quality Center 11.0, QTP, ETL, BPM Lombardi teamwork’s, Java, JDA AS/400, XML, WCC, Data Stage, IBM MDM Websphere, DB2, SQL, Informix and dot Net.

Confidential, Bentonville, AR

QA Developer

  • As a QA Developer, involved in interacting with the Development team and Business analysts in understanding the Use cases, Technical & Functional Specification documents. Analyzing the Requirements and identifying the test scope of the application in the process of Test Plan and Test Strategy preparation. Responsible for creating Test plans, Designing test harnesses, Test cases, and executing the test cases. Performed System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment and data migration testing. Experience in using Selenium RC, Grid, IDE, Firebug/ Xpath Checker for Automation test using Junit framework. Implemented ANT as build tool for running automation scripts. Created Generic and Application page library for modular Junit framework. Developed API for reading test data from Excel, XML. Created Selenium Scripts using Java and RC Library using Junit framework. Executed automated test cases by participating actively in functional, system and regression testing using Selenium RC to test application behavior on various web browsers especially the mail in rebate functionality. Running test suite and generating XSLT reports through Junit/ANT. Coordinated the Onsite and Offshore teams to resolve issues. Hands-on experience of legacy system interacts with other systems application. Working of Reflection IBM 3270/AS 400 terminals and IBM MDM server with integration of CICS applications in SNSS, STHD and SALES screen/format/field verification and validation testing AS/400. Tracking defects using HP Quality Center, Solman and BMC Remedy using Production support environment. Maintained Traceability Matrix to track the requirements to the test cases to ensure complete test coverage in the HP Quality Center. Reviewed test cases designed by Offshore and Onshore functional team.

Environment: Selenium, RC, HP Quality Center11.0, Solman, BMC Remedy, IBM 3720 Terminals(CICS), SOAPUI, Clear case, Lombardi, Java, XML, WCC, Data Stage, IBM MDM, DB2, SQL, Informix and dot Net.

Confidential, Dublin, OH

Qwest NetworX -OOR

  • As a QA Engineer, involved in interacting with the development team and business analysts in understanding the user scenario’s, creating test plan, test procedures, test cases and test scripts. To participate in Business Walkthroughs to understand change in Business functionality and its impact and to create Business Usage Scenarios. Actively involved in preparing Test Data, Test Scenarios, and Test Cases to test the performance of the application and executed them manually. Tested functionalities that meet customer requirements. Involved in GUI, Functional, Stand-Up Testing and Regression Testing. Working knowledge of IVR Application like Order Entry and IVR Programming, Order Processing and Status, Inventory Confirmation and Voice Mail Processing. Currently Working knowledge of the Tandem applications: ATP, IPS, FRAM, ATM, EPL, LIMS, Managed Service, MTIPS, Ethernet Gigabit, L2/L3, ATM and VLAN. Hands-on experience of Ordering and Provisioning system interact with other systems application with LIMS validation. Hands-on experience in Change Management, Service Request Management, Service Level Management and Metrics Reporting. Good working experience of Mainframe testing AS/400 TIRKS, WFA-C, LIMS, CORE and Router equipments like MNL-PRIV-10 and CSS-PRIV-01 etc.

Environment: Quick Test Professional 9.5, Load runner, Quality Center 9.5, SOAPUI, LIMS, Eflow, Core, CRM Siebal 8.0, AS/400,Java, JSP, Power builder, EJB, Hibernate, Oracle10g and Windows XP/2003.

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