SUMMARY:

• CSTE Certified software engineer with around 14 years of experience
• Experienced as Senior Quality Analyst adept at designing and implementing effective testing solutions. Skilled in various testing techniques, Business Process Mapping, Project management, Web Application testing, Team Leadership and exceptional problem - solving skills.
• Proven mentor and trainer with expertise in communicating with cross-functional teams to drive shared vision and foster culture of excellence. Experienced in providing motivation, guidance and leading teams to deliver end-to-end solutions to customers
• Participated in assessing, structuring and planning the implementation of the project with the responsibility of Coordinating with Point of Contacts from source and target system and choosing a best and standard way of pursuing application testing with appropriate translation of business needs into technical strategy.
• Expert in testing webservices using SOAP and REST assured.
• Expertise in testing applications built on HTML, JSP, JavaScript, Servlets, Powerbuilder, Struts, Spring, Hibernate and Angular JS.
• Testing expertise on Webservers such as JBoss and Weblogic 9.0.
• Extensive experience in testing web based applications using J2EE / web Technologies like Java, JSP’s, Servlets, EJB, HTML, JavaScript, XML, SOAP, Web Services, REST services
• Testing expertise in using API client such as POSTMAN.
• Knowledge of automated testing tools such as Selenium and QTP
• Involved in design and development of keyword driven framework using Selenium webdriver
• Expertise in using Performance testing tools such as Jmeter
• Experienced in performing Security testing using tools such as Burrp Suite.
• Worked on DevOps tools such as TFS and Azure Devops.
• Trained to use various defect tracking and management tools such as Test director, Quality center, JIRA and Bugzilla.
• Expertise in using Configuration management and version control tool such as VSS.
• Tracking of issues in Prolite tool.
• Knowledge of database testing tools like Query Surge and TOSCA
• Test data generation in DBMS using SQL queries to improve the quality of testing.
• Wide range of experience with Key emphasis in Requirement Analysis, Test plan preparation, Test strategy creation, Test summary report, Risk management and Resource management
• Trained to test mobile applications on Android and IOS.
• Experience in using banking products such as Intellect, Flexcube and Calypso.
• Experience in using Insurance products such as Exceed.
• Extensive knowledge in banking and insurance domain sector including Testing, Maintenance and Production Support.
• CCP Certified Tester with a broad range of experience in System, Integration, Regression, GUI, User Acceptance testing, Sanity and Smoke testing.
• Experienced as a Test lead cum Tester at Onsite.
• Responsible for coordinating with 20 member offshore team and providing solutions to Clients.
• Tested applications using waterfall and agile methodologies
• Been a part of sprint planning meetings and logging user stories and tasks.
• Demonstrated ability to lead teams and to deliver customer needs in terms of technology solutions.
• Large experience in highly critical implementations and methodical customer roll out.
• Developed many in house-tools as value-add to the customer resulting in cost effective implementation

TECHNICAL SKILLS:

Automation testing Tools: Selenium, QTP,Query Surge,TOSCA

Performance testing tool: Jmeter, Load Runner

Security testing tool: Burrp Suite

Defect tracking and management tool: Test director, Quality center, JIRA, QTest and Bugzilla

Databases:: VSS

J2EE Technologies:: JAVA, Servlets, JavaScript, XML, XPATH, SOAP, Web Services, REST services, CSS

Configuration management: Oracle 9i, 10G, 11G, SQL Server 2000, 2005, 2008,PL SQL,TOAD

GUI: PowerBuilder, Angular JS, HTML, JSP

Web Related: JBoss, Weblogic.

NonTechnical Skills: Quick Learner, Troubleshooting, Problem Solving skills, Excellent Analytical skills, Communication Skills.

PROFESSIONAL EXPERIENCE:

Test Lead/Business Analyst

Confidential

Responsibilities:

• Created team strategies and established project scopes of work; communicated project deliverable timeframes and benchmarks to business/customers.
• Test Case design and review.
• Writing and reviewing of SQL queries to validate data.
• Defect logging, tracking and reporting using SQUIDS and QTest.
• Led team and responsible for testing of various process applications for different business workflows with proper integration
• Was involved in Scrum planning and meetings.
• Interacting with multiple stakeholders and vendors for requirement gathering and UAT.
• Review of test plans, test scenarios and test cases and ensure they are created as per agreed scope within defined delivery timelines.
• Project planning with effort and resource estimation.
• Performing metrics capture and reporting.
• Interacting and helping the Technical lead in preparing various documents such as Data models, Interface Contract document (ICD),Mapping document and Visio diagrams.
• Preparing of ETL documents after the requirements have been finalized and signed off
• Co ordinating with Test Data management team and providing them the required data for reporting purposes.This data will be used by Confidential to implement new plans for Medicaid and Medicare customers.
• Preparation of Metadata for new tables and attributes.
• Evaluation of data once the $Universe jobs have been run.
• Checking of the common abends encountered in the Mainframe.
• Worked on POC for automation tools for EDW like Query Surge, TOSCA and UFT.
• Tracking of User stories and Tasks in TFS and Azure Devops.

QA lead/QA Manager

Confidential

Responsibilities:

• Analyze and define business strategy and determine testing architecture requirements to achieve business goals. Active participation in POC design.
• Translated business requirements into detailed test plans and designs documents and formulate test strategic plans for component development to sustain future project objectives.
• Gathered detailed business requirements and use cases, and translate technical specifications into product requirements.
• Created team strategies and established project scopes of work; communicated project deliverable timeframes and benchmarks to business/customers.
• Test Case design and review.
• API testing using RESTful services and SOAP to integrate with different applications which should be simple enough to be called from mobile devices or from Rich Internet Applications.
• Defect logging, tracking and reporting using JIRA,QC
• Conducting UAT, Ethical hack, performance test and security testing.
• Led team and responsible for testing of various process applications for different business workflows with proper integration
• Review of test plans, test scenarios and test cases and ensure they are created as per agreed scope within defined delivery timelines.
• Project planning with effort and resource estimation.
• Performing metrics capture and reporting.
• Conducted Root cause analysis meetings with the stakeholders.
• Execution of Load Tests, Site Integration Testing and also to ensure the best practices are followed
• Ensured on-time, quality release of systems and components and prepared user manuals.
• Launched complex recovery solutions to safeguard critical data. Process oriented and experienced in project, quality, issue and risk management methodologies.
• Pre sales demo of new features to Sales team and management
• Responsible for associate hiring
• Conducted knowledge transfer session to new team members
• Organized training workshop to improve performance of the team members

QA/Test lead

Confidential

Responsibilities:

• Led a team of 15 members to perform System and Integration testing.
• Performed User Acceptance test at the Client site in Johannesburg
• Collaborated with testers, business analysts, developers, and technical support teams to define project requirements and specifications.
• Designed, developed, and managed web-based applications, databases, network accounts, and programs.
• Take lead architecture role in dealing with clients, program managers and IT team.
• Responsible to design test plans, test strategy and test summary reports
• Designed and developed test scenarios and test planes for various complex business scenarios..
• Tested the application on different environments such as SIT, UAT, Pre-PROD and PROD
• Execution of Load Tests, Site Integration Testing and also to ensure the best practices are followed
• Publishing daily and weekly project status report to the client managers
• User manual, release notes and help manual design for Sales teams and customers.
• Training QA team on new technologies.

QA/Test Lead

Confidential

Responsibilities:

• Lead, Manage and Drive QA teams. Complete responsibility of all QA deliverables for QA and Processing teams
• Manage and Execute custom support activities
• Active participation in Product Requirement meetings with the stakeholders on Testability.
• Prepare, Review and execute manual, automation and performance test strategies, test plans and test cases
• Hands on test cases execution and test data generation
• Test data generation and population in DBMS using SQL queries to improve the quality of testing
• Set up test beds for Agile based projects testing
• Design of QA Checklists, Regression, Smoke & Sanity Test Suites and Quality Control Checklists for QA and Processing teams
• Understand new technology to design test strategy, test plans and test cases for its testing
• Design and Audit QA Processes and Templates for Testing, System and Processing teams of the organization
• Design and review project plans and QC checklists prepared by Processing Team to process Customers data using Processing Tools designed
• Arrange and conduct review and bug triage
• Documents preparation for Security Audit
• User Manual, Release Notes and Help Manual Design for Sales teams and customers
• Large Production Data Migration testing
• Training to QA team on new technologies
• Analyzed the existing testing process and submitted the report to improve the process and estimated the efforts

Associate

Confidential

Responsibilities:

• Involved to Communicate with customer to gather business requirements and analyze to prepare the Functional specifications based on it
• Explaining the requirements to the team for testing.
• Handling different stages of the data processing cycle.
• With the offshore-onsite model, Responsible for coordinating with onsite team and review the test cases designed by the team to ensure defect free delivery for Clients requests.
• Do peer review to ensure the best practices are followed.
• Scheduling and verifying the batch processing, System backup, restore and recovery
• Mentoring the associates.
• Ensured a smooth transition of the project from the inception to its deployment in the Production.