EXPERIENCE SUMMARY:

• A qualified Masters in Business Administration (MBA) with 5 years experience in SAP Human Resource Management.
• 5 years of experience delivering enterprise scale business solutions in SAP HCM projects focused on Organizational Management (OM), Personal Administration (PA), Benefits (BN) & Time Management (TM) and project management.
• Overall 4+ years of global Human Resource operations & management experience. Participated in Two full life cycle SAP ECC 5.0 & 6.0 implementation and partial implementations of Time management, Benefits, OM & PA
• Extensive experience in requirements gathering, analysing client's requirement, configuration and implementations.
• Excellent knowledge of Business processes and administration.
• Comfortable working with several business teams and SMEs to understand the business requirements and finding the root cause for the bugs in the system and finding the ways to overcome the bugs.
• Capable of handling Multiple Projects, Schedule and Quality Analysis.
• Exposure to Full Life Cycle implementations including Blueprinting, conceptual design, configuration, and in depth realization of the project.
• Possess an excellent understanding of the Human Resources business process, comprising the life cycle of an employee including recruiting, hiring, employee maintenance, payroll and benefits.
• Ability to bridge the gap between Technical and Functional teams in IT / SAP HR Projects and have the ability to deliver from "AS IS" to "TO BE" state.
• Excellent Project Management Skills
• Knowledge of the software development life cycle from design through scoping, requirements gathering, analysis, development, testing, QA, user acceptance, deployment, maintenance/support, and change management.

FUNCTIONAL EXPERIENCE:

Confidential, Irving TX

HR Analyst / User Acceptance Tester

Responsibilities:

• Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
• Designed developed and implemented user acceptance testing protocols as the final phase of applications development.
• Captured and tested all modifications to proposed functional requirements.
• Met all project timelines and deadlines.
• Assisted clients and team in producing high - quality applications.
• Experience using telephony systems and case management systems
• Experience utilizing PeopleSoft reporting, Taleo, agent dash board and following and creating various criterions based on staging.
• Updating employee information in the staging and core.
• Experience with Taleo, adding collaborators, sending correspondences and requesting the services.
• Knowledge of Human Resource practices, specifically as it relates to On boarding, Pre-Employment Investigations and/or Staffing and Recruiting.
• Decision making and problem solving on the case to case basis and getting it approved from the higher management by communicating at all the levels.
• Handling incidents, problems and access and escalate it to the concerned department.
• Multi level communication with all the levels of the organization.
• Running queries and generating the reports for the new hires in the system.
• ITSM case administration; handle all correspondence, including Human Resources, Legal, Compliance, Accounting and affected employee, as it relates to each claim and as needed
• Getting and updating the employee information in PeopleSoft CHR
• System testing on the basis of new requirements and to meet periodic compliance.
• Analysing and accessing the complex situation of the on boarding process and giving the possible solutions as per the sectors.

Confidential, Richardson, TX

HR Generalist

Responsibilities:

• Performed research to assist in development of project scope, design requirements, and propose changes.
• Define monthly reconciliations and forecast.
• Assisted senior staff with development of effective presentations.
• Collected, data analysed, and created reports as requested.
• Proficient in Microsoft Office and HRIS.
• Manage projects/process improvements
• Assist HR management with 3rd party vendors to design/implement new interfaces when necessary.
• Assists with analysis during the annual insurance renewal process (i.e.-Self Insured Medical & Dental Plans, Basic Life / Supplemental Life / Dependent Life Insurance Plans and Long-term Disability Plan).
• Assists in systems setup during the annual online benefits enrolment process.
• Completes compliance reporting on 401k and other benefits.
• Serves as the functional point-of-contact for all HRIS matters
• Maintains and audits data integrity
• Provided the project staff with the work directions and helped them scheduling and reviewing the project work.
• Analyzes company compensation policies, government regulations concerning payment of minimum wages and overtime pay, prevailing rates in similar organizations and industries, in order to comply with legal requirements and to establish competitive rates designed to attract, retain, and motivate employees.
• Conducts salary surveys, summarizes, analyzes, prepares recommendations and presents findings.
• Assists in ensuring adherence to established compensation policies.
• Works directly with supervisors to establish new positions and/or review current base pay and incentive compensation structures.
• Oversees maintenance of job descriptions
• Maintains job classifications to ensure EEO compliance.
• Administers bonus programs as needed.
• Generates reporting for annual compensation review process.
• Maintaining employee database and company information up-to-date including attendance tracking
• Analysing, preparing and processing an accurate payroll data with applicable knowledge of various deductions (pre/post tax), local, state and federal tax requirement and gross-up calculation for expatriate’s payroll.
• Maintain employee’s benefit data and apply any changes to payroll and benefit in a timely manner
• Assist the HR department in all administrative needs.
• Generating personnel, benefits, 401k files for new hires and maintain files for name changes.
• Set up new hires in HR systems.
• Responsible for the collection of all new hire paperwork.
• Gathers and maintains I-9 file data.
• Completes 3rd party requests for employment verification.
• Assist in preparation for audits.
• Runs Medicare exclusion reports as part of background check in applicant/new hire process.
• Assists Recruitment with background checks and offer packets.
• Assists Human Resources Department with special projects as needed.
• Administering records of insurance coverage, pension plan, and personnel transactions such as hires, promotions, transfers, performance reviews, disciplinary actions and terminations.
• Benefits administration and w2/w4 tax filing for full time and part time employees.
• Processing biweekly payroll for temporary, Permanent and contract based employees.
• Review Policies by constantly interacting with the top level management.
• Generate reports/queries
• Assist in development to standard reports for ongoing needs
• Audits employee enrolments for accuracy in vendor systems and for correct payroll deductions.
• Help in understanding and resolving the employee complaints.

Confidential

SAP HCM Support Analyst

Responsibilities:

• Participated in Blue print documentation for various modules and implemented project using ASAP methodology, also converted and translated the business requirements into the system requirements.
• Managed the entire project and also supported several modules like OM, PA, TM and Payroll
• Documented all Business Processes for HR: Payroll, Benefits and ECM using Microsoft Visio for better understanding of Business and reviewed them often whenever there is change.
• Administering the project management processes and finding out the gaps between the as is and to be processes.
• Involved in regular meetings and business requirement understanding from all level Business experts and Stakeholders.
• Have experience using the project planning tools creating, managing and tracking project status.
• Experience working with teams and resources.
• Have efficiently created and managed program schedules resources allocation.
• Have working knowledge of Success factor.
• Providing and managing the End user facilities.
• Prepared the review for the entire team progress, also helped them in all the areas of HCM having Subject Matter Expertise and mapping the business objectives.
• Created & configured the Enterprise Structure (Personnel Areas, Personnel Sub areas) and Personnel Structure (Employee Group, Employee Sub Group). Defined Payroll Areas and assigned relevant period parameters and date modifiers and set up feature ABKRS.
• Created Control Records and generated Payroll Periods. Configured various personnel actions like Hiring, Confirmation, Pre-separation, Separation, transfers etc.
• Defined Info groups and Info type menus.
• Maintained Info type menus in the master data screens (PA30) as per the company's requirements.
• Configured Basic Settings for the Client such as Defining User Parameters defaults for number Ranges.
• Customized personal data, family data and addresses to facilitate entry of Employee information
• Maintained employee Master Data using T-code PA30 and PA40.
• Maintained various subtypes for standard Info types
• Customized various PA Info types.
• Maintained Administrators and Administrator groups.
• Maintained internal & external number range (Feature Confidential ) allocation for employee benefits.
• Defined various Plans & Plan Types
• Assigned Plan Attributes for Health Plans, Insurance Plans & Savings Plans.
• Defined Attributes, Variants & Rules for Flexible Spending Accounts ( Confidential ) & Maintained Benefits Provider data.
• Maintained Benefits features such as BENGR, BSTA
• Created organizational units, jobs, tasks and positions, assigned the tasks to positions and integrated all of these into the enterprises organizational plan.
• Assigned the various organizational units and positions to cost centres in FI. Configured the matrix type for the organization and the working time to generate the work schedules for positions.
• Configured rule values to avoid positions to be over-occupied by defining planned working times for organizational units, positions, and work centres.
• Involved in integration with the personnel administration
• Maintained the number ranges for organizational units. Evaluation processes
• Provided production support to business users during the end phase of the project

Confidential

Assistant Manager HR

Responsibilities:

• Handling recruitment related activities including manpower planning and analyzing the productivity.
• Responsible for end to end hiring process.
• Setting up KRA for each profile & ensuring the awareness at each level in compliance to the set deadlines.
• Understanding company’s business directions and performing requirement analysis on priority basis across different functional groups.
• Personally responsible for senior management level end to end Recruitment process.
• Expertise comes in the areas of Executive Search, Head Hunting, Internet Research, Sourcing candidates, Rate Negotiation and Establishing Processes.
• Have successfully completed recruitment of employees across board both Technical & Non technical.
• Recruitment Planning, Budgeting, Requisitions, Scrutiny, Offer Fitment etc. as per Organization requirement.
• Responsible for full recruitment cycle including tasks like candidate resourcing, skill assessment, background checks, salary negotiations, closing and delivery, ensuring right fitment as per the organizational culture and values.
• Wage and Salary Administration
• Responsible for complete joining and orientation formalities of new employees., issuing Offer letter, Appointment Order, verifications of Documents, etc
• Maintaining Attendance, Leave Records, Salary Process, issuing salary and preparing salary slip, grievance Handling, Preparation of MIS Report, Etc.
• Disciplinary actions, incidents, accidents & Day to day activities.
• Coordination with P.F., E.S.I. and other offices of the Govt. for compliance of statutory requirements.
• Processed the Exit Interview, full & final settlement and released Service s after ensuring that the employees owed no dues.
• Organized employee retention activities like Employee Day, Birthday Celebration, picnics and other recreational activities etc.
• Client interaction and rich networking skills.

Confidential

Technical Recruitment Specialist

Responsibilities:

• Going through the job requirements of Confidential 100 then screening the best resume and then take preliminary round of interview.
• Handled different employee relation issues.
• Retained employees.
• Also involved in scheduling interview with the end clients.
• I know in and out of the types of work authorizations dealt with the Confidential .
• Work in a team environment under high stressful conditions
• Having a good knowledge of visa processing and types of visas and their eligibilities.

Confidential

Team Coach

Responsibilities:

• Handled the team member’s queries and problems related to customers using the services.
• Gave to new joinees pertaining to product, system, and policies.
• Manage to build team cohesiveness and motivate team members to achieve the specified targets.