SUMMARY:

• Over 9+ years of experience in leading and managing Software Quality assurance & Testing in Financial, Retail/Ecommerce, Banking, and Insurance, e - commerce, Media Entertainment projects, including manual/automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis.
• Experience in taking ownership of testing as QA lead
• Experience in taking ownership of overall Quarter Release, while working as Release Lead
• Experience in Requirement gathering as a System/Business Analyst and coordinating with product owner
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Extensively used Git Hub and have good experience in creating Java scripts for automation on Selenium
• Good Knowledge on Python, Ruby, Core Java
• Extensive knowledge of creating and reviewing Feature Files for automation
• Extensive knowledge of SDLC (Software Development Life Cycle) and STLC methodologies.
• Extensive experience working with different modules of Quality Center such as Requirements, Release, Test Plan, Test Lab, Test Cycle, Defects and Dashboard.
• Strong experience in Mobile Testing and debugging on Device Anywhere, Perfecto and on real devices
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated, System Testing, Positive and Neg a tive Testing, Security Testing, Stress Testing, Load Testing and Regression Testing of Standalone, Web Based and Client-Server applications
• Strong working experience in the Data Analysis, Design, Development, Implementation and Testing of Data Warehousing using Data Conversions, Data Extraction, Data Transformation and Data Loading (ETL)
• Experience in performing validation regarding Check-out and cart functionality for e-commerce web based applications.
• Performed Back End Testing by executing SQL queries, and Back end database Unit testing. Good exp. with PL/SQL
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing ( UAT ) manually.
• Experience in creating various types of reports during test execution process such as Test Execution Status/Summary, Defect Injection rate, Requirement Coverage, # of Defects by Severity, # of Defects by Status etc. Through Test Lab, Defect and Requirement module of Quality Center.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Good team player with excellent communication skills, vendor experience and ability to guide, manage, coordinate and work independently in a time sensitive environment.

TECHNICAL SKILLS:

SDLC: Waterfall, V-Model, Agile

Debugging tools: Charles, Fiddler, WireShark, DDMS, Logcat

Defect Mgt Tool: QC/ ALM, Rally, Jira, Zephyer, Pivotal tracker

Testing Tools: HP Quality Center, QTP, Win Runner.

Databases: Oracle, MS Access, DB2, ETL, Toad

Programing Skill: SQL, Ruby, Python, Core Java, C, PL/SQL, Git

Automation Framework Calabash: Cucumber, Selenium

Business Applications: MS Office Suite, Outlook, MS SharePoint.

Operating Systems: UNIX, Windows 2000 /XP/Vista/ 7/Win 8 /Server / Exchange Server

WORK EXPERIENCE:

Confidential, San Francisco, CA

Release Coordinator / Technical QA Lead

Responsibilities:

• Worked on entire QA life cycle for Functional and automation testing
• Effectively directed a team of 12 QA resources including onshore and offshore team
• Working as a Release Lead for Overall Quarter Release for Confidential Mobile App
• Worked on following up for 15+ projects for 3 quarter releases
• Worked on coordinating with top level management and release management for helping with the daily status of all the projects and overall release

Confidential, Burbank, CA

Sr. QA Engineer / Mobile, Web

Support: iOS, Android, Kindle, Web, Mobile Web, Android TV, FireTV, Apple TV, Xbox360, Roku, ChromeCast

Responsibilities:

• Playing a lead role in successfully delivering high quality DMA build on time with all showstoppers addressed and focusing on appropriate areas with business impact.
• POC in getting the DMA builds and live supporting Web, iOS and Android platform
• Following the Agile Methodology to emphasize on real time communication over written documentation.
• Converted Business Requirements, User Stories and Design Documentation into Test Cases and Test Scripts..
• Performed Sanity, Regression, Usability, Cross-Platform, Functional, UAT, Ad-hoc testing, App Upgrade, Pre-Release & Post-Release testing during different stages of the application development.
• Extensively used SQL queries for data validation
• Performed Security testing and Backend testing using Charles Proxy and REST client
• Categorizing bugs based on the severity and interacted with developers to resolve them.
• Participated in Triage Meetings, weekly status meetings
• Covering devices with all combinations for OS Versions and screen size for iOS (7.0 - 10.2)/ Android (4.4 - 7.0) and Kindle devices (Fios 5.0 - 5.1.2) . Also Worked on Simulators, Emulators (DeviceAnywhere)
• Coordinating with PO for new upcoming requirements and give suggestions to improve the overall quality of the product
• Liaison between various teams within DMA - API, Dev Team, Analytics team, Database team
• Working on API Testing by using REST client to validate API responses
• Testing and Coordinating with other providers for their services to DMA app of Confidential eg: Verizon / VUDU / Google / Microsoft/ Apple-iTunes . Also working on CromeCast, Android- fire TV, Apple TV, ROKU and Xbox for testing content
• Extensively working on Charles Proxy tool for analyzing and validating server responses and API calls, Also perform negative testing by manipulating responses using Map Local in Charles proxy
• Worked on X-Code, DDMS, ADB Logcat for capturing crash logs and console logs to analyze for finding the root cause
• Using Splunk to fetch the data for prioritizing devices with combination of OS for testing
• Using Rally for Defect Management and Pivotal tracker for managing agile projects
• Using Rally - Kanban board for tracking, sprint planning, story pointing etc
• Using QC for Test Management
• Worked on CloudTest and LoadRunner for load and performance tests
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Working on Omniture Analytics
• Executing Automation scripts for Regression and Sanity testing. Analyzing the results and creating final reports
• Working on Calabash Cucumber Framework for mobile and supporting selenium automation for web testing
• Working on Keychest, TPC, Blueprints migrations
• Working on Fire TV, Apple TV, Chromecast, Xbox, ROKU
• Using Jenkin for integration and cutting builds for QA team
• Using Kibana portal to analyze the crashes
• Responsible for sending testing status update emails to Manager
• Working on the customer reviews for our application and addressing their issues

Confidential, Philadelphia, PA

Quality Assurance Engineer

Responsibilities:

• Worked on different Application on both iOS and Android platform.
• Worked as QA Lead for Off Shore team and coordinate with them in US and Indian timing and keep them up-to-date with all the priorities and deadlines. Answer all the technical questions they have related to project and upcoming releases, blockers and other escalated issues
• Created and updated test plans, test cases for manual execution
• Created Feature Files for stable features of application for Automation.
• Extensively used Git Hub, DDMS and Logcat.
• Extensively worked on Trello cards for tracking the progress of new features and testing as per requirements
• Extensively worked on various tools like CHARLES, Fiddler, Wireshark and implemented the same tools in testing which increased the negative testing coverage to a great extent.
• Extensive Experience in defect reporting and bug tracking using Rally, Jira.
• Extensively worked on Audio-Video testing buffering delays, streaming time, Player Performance Dark Stream testing and m3u8 video profile swapping
• Extensively worked on running automation test scripts and debugging failed scripts by verifying failure errors for various applications for iOS and Android
• Extensively worked on all devices having iOS 5.x, 6.x, 7.x, 8.x, 9.x and for Android OS 3.x, 4.x, 5.x - all L and M OS versions available.
• Working with team to migrate all CIM projects from HP QC to ZEPHYR (presently going on)
• Hands on experience and good working knowledge of Calabash - Cucumber Framework
• Prepared Test Data and executed Test Cases from HP ALM/Quality Center
• Liaison between various teams within CIM QA - Mobile QA, Middleware, QA and DB
• Used HP QC and Jira bug tracking tool to report application bugs and enhancements request and discussed with developers to resolve technical issues
• Hands on experience and working knowledge of Splunk
• Performed browser compatibility and configuration testing
• Worked on CloudTest and LoadRunner for load and performance tests
• Effectively worked with developers for fixing and reproducing intermittent defects
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content
• Extensively worked on positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing, Backend testing, Video / Audio, Bandwidth, formal and API testing
• Worked independently resolving all issues
• Worked on various Middleware, API and Cross Platform service related deployments
• Implemented the targeted regression testing for faster App delivery
• Extensively worked on triaging defects , early, system, regression and data interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fix
• Worked on performing end-to-end User Acceptance Testing (UAT).
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Worked independently and resolved many connectivity issues between Set Top Box and applications successfully

Environment: Jira, Charles, Fiddler, Rally, HP QC, ZEPHYR, XML, UNIX, X Code, Core Java, iOS, Blackberry OS, Android OS, Android SDK, Ruby Calabash-Cucumber, Jira, Git Hub, etc.

Confidential, Pittsburgh, PA

QA Engineer /Mobile - Web

Responsibilities:

• Created test plans and test cases for manual execution
• Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Virtual wallet, Confidential mobile foundry App on Android & iOS platform, currently working in 4.4.2 Jelly beans & on iOS 7.1 & virtual wallet app.
• Work closely SCRUM team to create test scripts and test cases to ensure coverage of all areas of the product/feature(s)
• Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Perform mobile testing and debugging on various mobile devices such as iPhone, HTC droid and Dell Streak.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Performed browser compatibility and configuration testing on various operating systems such as, Android OS, and IOS etc.
• Tested the UI of the end product on mobile, PC, Android and Apple (iPhone, iPad) platforms to ensure that language translation and Currency conversions were displaying as required
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, Perfecto
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
• Created and maintained reusable Actions in Device Anywhere for mobile application.
• Extensively used the ALM/ Quality Center tool for all the test management activities like Release Planning, Test Planning, Test case Execution, Requirement Traceability and Reporting.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Experience in debugging using Charles and Fiddler
• Prepared Test Data and executed Test Cases from HP ALM/Quality Center.
• Experience in defect reporting and bug tracking using Rally.
• Used HP ALM/Quality Center bug tracking tool to report application bugs and enhancements request and discussed with developers to resolve technical issues
• Performed browser compatibility and configuration testing for various operating systems.
• Executed manual and automated test scripts/plans and provide defect and usability feedback to the SCRUM team in a timely manner
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Participated in SCRUM team development and maintaining testing environments
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Executed the test cases manually and through test scripts and logged the results in the test report for every sprint.
• Used ALM/Quality Center to report and track bugs and impediments.

Environment: Jira, Charles, Fiddler, Rally, ALM/Quality Center, QTP, DB2, XML, UNIX, SQL, C++, J2EE, IOS, Blackberry OS, Android OS, iPhone, iPad, Windows Phone, Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, etc.

Confidential, Union, NJ

QA Analyst/Mobile Tester

Responsibilities:

• Performed Testing web applications and software for Ecommerce
• Tested application under the agile, scrum and sprint development and process.
• Created and published Test Plan, Test Strategy documents.
• Assisted Business Analysts to load all requirements into Requirement module of HP Quality Center.
• Involved in writing test scripts manually and Tested manually as per the specification documents.
• Created and executed scripts manually for Functionality testing.
• Participated in daily Scrum meetings and sprint reviews and Implement Agile QA processes and practices for efficient test and defect management. Attended daily scrums, sprint planning and Sprint Kick off
• Form ulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, Performed configuration/ compatibility and user interface testing manually.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Coordinated and Tested Mobile Apps on Android, iOS, and Windows operating system.
• Created test cases manually to perform different types of testing such as functional/regression, interface, black box, Grey Box, smoke/sanity testing, etc.
• Conducted Functionality testing during various phases of the application.
• Used Charles and Fiddler debugging tool for tracking, analyze & capture bugs
• Preparing and executing test cases for functional, Integration, Performance and regression testing
• Responsible for writing SQL queries, insert/update statements
• Responsible for mobile testing of clients' websites on the following platforms (Android, iOS and Windows Phone)
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Worked with three mobile application simultaneously: iOS (iPhone & iPad), Android and WP7
• Requested different versions of iOS, Android and Blackberry mobile devices
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Performed end-to-end testing, Integration Testing, and UAT Testing.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Performed Backend Testing using SQL and Unix Shell Scripts
• Arranged test case review sessions in order to perform various types of testing such as Functional, GUI, Interface, System and Integration, Back end, Security, Smoke/Sanity testing etc..
• Performed Database testing using SQL queries
• Performed backend testing for data validation using SQL Queries.
• Involved in designed to load test function behavior and measure performance using JMeter.
• Performed negative and positive testing using SQL Queries
• Created various test sets for different test cycles within Test Lab module of HP Quality Center and perform the test case assignment within HP Quality Center for offshore QA testers.

Environment: Unix, HP Quality Center/ALM, Rally, Charles, Fiddler, Java, VB Script, Oracle, JMeter, SQL/ PLSQL, SOA, IIS, MS Office, MS Project, Device anywhere

Confidential, New York, NY

QA Analyst

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document to identify
• Analyzed the objectives and scope of each stage of testing process from the Test plan.
• Worked on business requirements User Stories and Use cases with Scrum and Agile/Iterative methodology.
• Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Responsible for Manual Testing and Automation Testing.
• Developed automated test scripts using QTP and to perform functional and regression testing.
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects and Dashboard module.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Developed and executed Test Cases and Test Scripts based on the requirement documents and managed it using Quality Center.
• Used SQL queries to validate the data between the backend and the front end
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Conducted system health tests and regression tests after every new build.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Used SQL queries to validate the data between the backend and the front end
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Conducted reviews with clients and User Acceptance Testing teams
• Used SQL queries to validate the data between the backend and the front end .
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed Database testing using SQL queries
• Performed functional testing of the application through QTP
• Extensively used SQL statements to query the Oracle and DB2 Database for Data Validation and Data Integrity.
• Executed the Test Scripts in Quality Center.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: C#, Java, Windows, UNIX, SQL Server, Quality Center, XML, HTTP

Confidential, Charlotte, NC

QA/System Analyst

Responsibilities:

• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Provided test team status reports on weekly basis to the project manager.
• Involved in manual and automated testing.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Performed Functionality testing during the various phases of the application and analyzed the results
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Created VB test scripts for functional and regression testing
• Experience with recovery scenario
• Inserted Check Points to check the broken Links, Text, and standard properties of objects
• Performed data driven testing and parameterization
• Tested SOA processes and methodologies used to deliver Customer order application, New Web Application and Finance application for quality standards interface to meet customer expectation.
• Involved in system & API testing for different modules
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Created and executed scripts manually for Functionality testing
• Executed test cases through Quality Center and reported defects in Quality Center.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Tracked defects using Quality Center.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues.

Environment: Windows, Quality Center, DB2, SQL, QTP, XML, Java, JavaScript,360 Commerce, SQL Server, MS Office Suite, UNIX, Visual Studio.