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Qa Manual Tester Resume

Phoenix, AZ


  • IT professional and Business professional with over 5+ years of diversified proficiency knowledge in Quality Assurance and Software testing in primarily Manual and Automated testing environment, Java programming, Salesforce, Swagger API, React Js, Spring, Jenkins, Github Jira, Bitbucket, SFDC,SOQL,SOSL, SOAP and REST API, Salesforce lightning design system, tips and tricks, Sales Cloud, Salesforce Pardot B2B Marketing Automation, Salesforce.com CRM, Force.com Platform as an Administrator and Developer in Salesforce.com, healthcare, Business Analyst and Salesforce with experience in EMR electronic medical records, Epic systems, and Cerner electronic medical records, Allscript, Sales Cloud, Salesforce.com CRM, Jenkins and Github, Edge,SAGE, CPQ Configure Price Quote, Steelbrick, Amazon AWS, JQuery, C++, HTML, .NET, SQL, Google Chart API and Oracle.
  • Good understanding in Software Development Life Cycle (SDLC ), STLC, QA methodologies like Water fall model and Agile Methodology.
  • Experience in Functional Testing, Smoke testing, Regression Testing, Retesting, Cross browser, User Acceptance Testing and Database Validation.
  • Involved in developing and executing Test plan and Test Cases for Functional, smoke testing, Regression testing and Retesting. Good working experience using Quality Center, version1 and Jira bug tracking tools.
  • Experience in Database Testing specifically in developing and executing SQL queries to interact with databases.
  • Maintaining Test data in Excel files and Importing Excel files from Resources module in Version1 templet data table and read the values based on the functional requirement.
  • Experience in End to End testing of the Software product from system level to user level for Web Based Application.
  • Expertise in developing trusting relationships with clients and ability to work with sensitive patient record.
  • I am a skilled problem solver and an efficient team player who can effectively work in both independent and collaborative work environments. I have the ability to work in fast - pace environments and skilled at handling difficult or traumatic situations with complete courtesy and professionalism.
  • I am willing to take on new challenges and I am a quick learner, self-starter, utilize excellent communication and interpersonal skills, and can effectively communicate technical issues and resolve problems at all levels of the organization to reach deadlines. I have excellent communication and interpersonal skills as well as interpersonal skills, in which I demonstrate on an everyday basis, and trouble-shooting capabilities. I am experienced in interacting with diverse people from different backgrounds.


Confidential - Phoenix,Az

Qa Manual Tester

  • Understanding the Client Application requirements and tested the modules to fulfil their requirements.
  • Executed manual test cases, and design test cases covering both Positive and negative scenarios .
  • Automated the functional test cases using, Selenium and Jenkins
  • Performed detail analysis of business and technical requirements and Creation of test cases with testing team.
  • Involved in designing Automation Test cases using Selenium WebDriver.
  • Developed automation test scripts in Java
  • Created Test cases for each sprint for executing and reporting the test execution status.
  • Tested end to end application process including, sign up, sign in, register user, schedule appointment, View information, online Pay fee, claims approval process, create visit and add prescription etc.
  • Developed Test Cases to test Web Services and RESTful calls using Soap UI tool.
  • Updating the test cases as per the change request from the client, and Participated in Daily Scrum, Sprint Planning.
  • Involved in functional testing, UI testing, Smoke testing, Regression testing, and Database testing
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
  • Used Salesforce Automation (SFA) for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, and Approvals and Workflow.
  • As part of Agile implementation process tested scenarios and developed test cases along with use cases, recognized the test cases that could form part of Unit Testing and Assisted QA Team in designing Test Scenarios and Test Cases.
  • Reported, tracked and monitored defects in defect tracking tool JIRA.

Confidential - Phoenix,Az

REST API services

  • Use SoapUI/Postman/Swagger for specific data needs or finding api checks
  • Designed and developed REST API and Technologies Use of Java, Spring Boot, Swagger, TDD, Mockito, Git, Maven, RESTful Web Service, Eclipse, Postman.
  • Test case documentation, planning, execution (functional and API, integration, regression)
  • Testing API functionality via Swagger, Postman and cURL
  • Participated in the Planning and retros sessions every two weeks
  • Performed functional, regression and smoke testing when the stories were in ready to test on the agile board in Jira
  • Performed the backend services testing using various systems like SOAPUI, REST API services, Swagger and also Postman
  • Discussed with the scrum master if there are any issues that need to be addressed immediately

Confidential -San Diego, Ca

Salesforce Platform Assistant Manager and Analyst

  • Managing Business Processes and monitors the execution of department and processes and designed test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
  • Manage daily SOQL And SOSL queries to get data from different related objects, used Force.com Explorer for SOQL testing.
  • Interacted with various business user groups for gathering the requirements for SalesForce interface development and documented the Business and Software Requirements.
  • Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like VisualForce, Force.com API.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
  • Used Salesforce Automation (SFA) for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, and Approvals and Workflow.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE plug-in using Eclipse.
  • Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic and Customized email templates, approval processes, approval page layouts
  • Hand on experience by using An ETL (Informatica) tool performed data loading from external system to On time Application and On time Application to external system.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Implemented profiles and Object and field level security to hide critical information on the profile users.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com.
  • Designed test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Confidential -San Diego, Ca

Assistant Manager and Programmer Analyst

  • Developed multithreaded java programs for cleaning of data and then inserting into database as a team.
  • Develop custom solutions as defined during analysis and design.
  • Customized Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
  • Interacted with various team members to gather requirements and documented need for Salesforce task.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
  • Generated various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
  • Configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Utilized Rational Unified Process (RUP) to configure and develop process, created a Business Requirement Document.
  • Help to design, implement and maintain multiple modules and services of the application.
  • Involved in built multiple screens that mocked the functionality of the existing ABS portal.
  • Collaborated with Development and UI Team to document and report the progress to the user.
  • Involved in creating UML diagrams using case, class, sequence and collaboration diagram based on the business
  • Involved in implementation created Salesforce.com application setup activities and customized the apps to match the functional needs of the organization and Implemented SFDC platform and Force.com IDE Plug-in using Eclipse.
  • Design and maintain web applications using various platforms and tools and support by solving production issues.
  • Understood the Business Logic, User Requirements to develop UML diagrams and Involved in creating the test cases.
  • Participated in the analysis, design, programming, testing and implementation of the organization.

Confidential -San Diego, Ca

Business Analyst and Networking

  • Conducted user interviews at both in-house and client locations, gathered and analyzed requirements.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams.
  • Created workflow, process diagram and gap analysis to derive requirements for existing systems enhancements .
  • Worked with development and testing teams to accomplish timely release objectives.
  • Performed System and Integration Testing along with testers. Conducted UAT with the business.
  • Assisted with Test Cases and developed strategies with Quality Assurance group to implement them.
  • Gathered business requirements from end users keeping in mind their need for the application, and documenting it for the developers and Identified, researched, investigated, and documented business processes and Use Case Scenarios.
  • Prepared comprehensive business requirement documents using Rational Requisite Pro that provided appropriate scope of work for technical team to develop the overall system.
  • Conducted support for call center network involving LAN,WAN, windows servers and switches.


U.S. Gov’t Software Contractor

  • Install, configure, integrate, and test, control and navigation of software systems.
  • Design, implement software firmware.
  • Performs technical level troubleshooting of application related problems .
  • Creates and maintains technical documentation for application programs .
  • Physical inventory of all items include but not limited to counts, locking equipment and confirming order status.
  • Troubleshoot straightforward software problems by investigating underlying problems with configuration.
  • Performs application and system level programming and program maintenance using ASP.
  • Implementation of design including coding, testing, and documentation.
  • File copies of all receipts and perform other assignments as directed by management.
  • Code maintenance including debugging and updating to keep pace with the evolving environment .


Project Plan, Strategic Planning and Implementation Outline of Client’s Objective, Scope Statement, Project Lifecycle Processes, Work Breakdown Structure, Financial Plan, Cost Estimation, Processes Automation, Regulatory Compliance

Salesforce1 Development, Apex Classes, Test Classes.

Sales Cloud, Service Cloud, Community Cloud, Commerce Cloud, Pardot, Chatter, Custom Objects, Formula Fields, Rollup.

Jira, Bitbucket, Spring, React JS, Github.

Triggers, Batch Classes, Schedule Classes, Wrapper Classes

SOQL And SOSL, Visualforce Page, Controllers, Field Dependencies, Import Wizard, VLOOKUP, Validation Rules, Workflow Rules, Editions, Email Template, Approval ProcessTesting tools Quick Test Pro (QTP) 9.2/ 9.5/ 10.0 , Win Runner, Load Runner

Defect Tracking JIRA, Quality center, Version 1

Databases MS SQL Server

Languages VB Script, XML, C++, SQL

MS Suite/ Project Tools MS Office (Word, Excel, PowerPoint)

Methodologies Agile, Waterfall

Operating Systems/ Products LINUX, Windows - 7

App/Web servers and other Tools Soap UI, Web Services, Apache, Integration using REST and SOAP API, Batch Apex.

Web Technologies, Protocols, and Tools Utilization

Framework Development and Oversight.

Software Packages Release, Technical Architecture


SQL, TESTING, USER INTERFACE, Quality Center, Unified functional testing, JIRA, load Runner, Web Services (1 year), QA, Manual, Quality Assurance, Salesforce CRM, Classes/Controllers, SOQL, SOSL, VisualForce Pages/Components, LAN,WAN,TCP,IP,VPN PHP, CSS,C++.C Sharp, Script, MS Project, MS Visio, MS Office, Lotus Notes, VMware, OBIEE 11g, Java, Proficiency in Microsoft Office Tools, Microsoft Access, Microsoft Project, Microsoft Visio, Visual Basic, Windows 95/98/NT/2000/XP, Vista, 7, 8, Mac OS, Adobe Photoshop, Adobe Dreamweaver, Web services. Web Services, Windows XP Apex Web Services, MS SQL Server 2005/2008, SSRS, DTS, PL/SQL, Oracle 10g/9i, MS Access, and MySQL, Eclipse, XML, Excel Connector, Force.com Platform (Sandbox, and Production), C, C++, Java, Java Script, ASP.Net, Ajax, SQL, HTML, DHTML, windows XP/Vista, MS SQL,AX 2012, Service Now, Project Server 2013, CPQ, Intra/Extranet, Amazon AWS

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