SUMMARY:

• Extensive experience working with Oracle Apps providing Functional support in configuration and test execution for various modules of Oracle R12 including Order Management, Purchasing, Inventory, Depot Repair, service contracts, HRMS, Oracle Projects and Oracle customer care RNT service tool
• Having overall experience of 10+ years in testing Orcale ERP applications including SCM and CRM modules
• Cross team collaboration between Architects, SMEs, Design & Development teams switching between Agile and Waterfall methodologies as necessary, enabling global launch and deployments.
• Proven experience managing and leading diverse teams that are geographically dispersed across various time zones with cultural differences.
• Experience in all types of test techniques such as Unit Testing, SystemIntegration testing (SIT), Regression testing, Negative testing, UserAcceptance testing (UAT), BlackBox testing and Functional Testing of Front - end E-commerce.
• Strong knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience working with Test Management tools such as Confidential ALM/QC and JIRA.
• Effectively communicate consolidated project milestones and deliverables for readiness.
• Experience in managing critical, high budget Ecommerce & Supply Chain programs.
• Support cross-functional business leads in Product Management, Supply Chain Marketing, and Order Management.
• Partner with Ecommerce, Supply Chain, 3rd party Carrier and Integration teams to enable end-to-end quality assurance of IT portfolio for Confidential ’s Direct to Consumer business including key priorities for Confidential ’s flagship products.
• Supported New Product Launch build cycles for Confidential ’s Smartphones & Wearables.
• Interact with Business to understand the Requirements and take part in discussions with IT for GAP analysis.
• Extensive experience in analyzing business specifications and execution of Test Plans, Test Scripts and Test Cases

PROFESSIONAL PREFACE:

• Resourceful Test Manager skilled in streamlining operations, Organized, Detail - oriented and Pro-active with 8 years of experience in -
• Oracle Apps Functional Testing
• Requirement Gathering
• Unit Testing
• UAT Coordination and testing
• Front end E-commerce Testing
• Test Script Preparation
• Regression & Negative Testing
• Defect/Bug Tracking
• Process Documentation
• SQA Testing & Methodologies
• System Testing
• Test Plan Preparation
• Gap Analysis
• Integration Testing

AREAS OF EXPERTISE:

Defect Tracking: Confidential ALM/ Quality Center, JIRA, Confluence

Operating System: Win7, WinXP, UNIX, Mac OS X 10.7

ERP: Oracle EBS R12 - Order Management, Inventory, service contracts,Depot Repair,service contracts,install Base, Oracle RNT (customer care Application), HRMS, Oracle Projects

DBMS: Oracle, SQL server

Database Query Language: SQL, PL/SQL

Tools: SFTP - WinSCP, SQL Developer, TOAD, SOAP UI

Applications: MS Office Suite, Demandware, Broad Leaf Commerce (BLC)

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

B2C E2E QA Manager

Tools: Ecommerce or front End sites: Demand Ware, BLC, Swagger, Drupal

Responsibilities:

• Interacting with Business to understand the Business Requirements.
• Taking part in discussions between Business and IT and help in identifying the gaps.
• Responsible for ensuring builds were running on Jenkins and sufficient reports were being generated.
• Maintain Traceability Matrix between Requirements, Design Components, Test Cases and Defects.
• Participating scrum planning and provide QA estimates and test execution results.
• Responsible for complete Test Cycle including Initiation, Planning, Execution and Monitoring.
• Leading teams across geographies (India, USA and Brazil)
• Logging defects in QC and performing root cause analysis whenever necessary.
• Resolving issues raised by customers.
• Providing daily and weekly status to the clients on the Project activities.
• Functional assistance to team members.
• Responsible for End User training.

Confidential, Brentwood, TN

B2C E2E QA Manager

Tools: Ecommerce or front End sites: Demand Ware, BLC, Swagger, Drupal

Responsibilities:

• Interacting with Business to understand the Business Requirements.
• Taking part in discussions between Business and IT and help in identifying the gaps.
• Responsible for ensuring builds were running on Jenkins and sufficient reports were being generated.
• Maintain Traceability Matrix between Requirements, Design Components, Test Cases and Defects.
• Participating scrum planning and provide QA estimates and test execution results.
• Responsible for complete Test Cycle including Initiation, Planning, Execution and Monitoring.
• Leading teams across geographies (India, USA and Brazil)
• Logging defects in QC and performing root cause analysis whenever necessary.
• Resolving issues raised by customers.
• Providing daily and weekly status to the clients on the Project activities.
• Functional assistance to team members.
• Responsible for End User training.

Confidential

Oracle CRM QA Lead

Tools: Ecommerce or front End sites: Demand WareR12: Depot Repair, Customer care application (RNT Service tool ), Order Management, Service Contracts, SQL Developer

Responsibilities:

• Interacting with Carrier Partners to understand the generation of VSKU (Virtual Stock Keeping Unit) and eVSKU.
• Responsible for understanding the end to end business workflow for end consumer orders.
• Training team members on various stages of Order to Cash cycle which involves order placement, payment processing, manufacturing, order packaging, fulfillment and Invoice generation etc.,
• Taking part in discussions between Business and IT and help in identifying the gaps.
• Coordinating with Offshore for the status.
• Logging defects in QC and performing root cause analysis whenever necessary.
• Resolving issues raised by customers.
• Providing daily and weekly status to the clients on the Project activities.
• Preparation of test plan, test scenarios and test cases.
• Test execution and status reporting.

Confidential

Team Member Oracle Apps QA

Tools: Oracle e-business suite 11.5.9(Oracle Projects), Mercury Quality Center 9.2

Responsibilities:

• Detailed test scripts authoring and execution
• Discussing with business team and resolving queries for preparing testcases
• Raising defects in Quality center and solving them by discussing with the development team.
• Involved in the status call with onsite coordinator and discussing regarding the status and issues
• Assisted the Business Team for UAT testing.
• Preparing Weekly status reports and Daily status reports, Traceability Metrics