SUMMARY:

• Over 15 years of IT experience and specialization in QA Automation and Manual Testing
• Experience in all phases of SDLC/ STLC including Analysis, Design, Development, and Testing in different QA Processes like V - model, Agile model and Waterfall model.
• Good experience in AWS architecture, Machine Learning (ML), Artificial Intelligence (AI) testing.
• Good Experience in XML, Web services, Soap UI, Site catalyst, HBX, UNIX logs, CRM
• Good Working knowledge in IVR, CTI, eCommerce, eChannel, Retail and Mobile Testing(iOs, Android).
• Extensive knowledge in Telecom, eCommerce and Financial domains with DDMS-ADT, Vision, ACSS, POS , Eagle Star, EDW, ETL and M ainframe applications testing.
• Worked in Multi Platform Environments like Windows, UNIX, Web applications, and GUI based client/server applications.
• Expert in creating Functions and Sub-Procedures using Class Libraries, Descriptive and Dynamic Descriptive Programming and execute them from both QTP/UFT and QC
• Proficient in Test Automation using Selenium tool.
• Perfect in Scripting and maintaining Scripts in Automation testing using Scripting Languages like Java Script, VBScript.
• Have knowledge about Appium tool for mobile automation.

TECHNICAL SKILLS:

Testing Tools: Quality Center 10.0,ALM, QTP 11.0, Clear Quest and Selenium suite

Languages: Java, J2EE, VB, Java script, HTML

DBMS: Oracle 9i, 10g, SQL, PL/SQL

Management Tools: VSS, MKS, Share Point, Intraspect, OneConfluence, OneJIRA, SwaggerOther Tools: Eclipse, Soap UI, Edit Plus, PuttY, XML Spy, TOAD, Page engage, PostMan, REST, JENKINS, FORTIFY, GitHub, Splunk, PostgreSQL

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Sr QA Tester

Responsibilities:

• Good hands on testing experience on AWS architecture.
• Prepared and tested Jmeter scripts and did performance, Load test for APIs.
• Prepared Test Plan and elements like Thread Group, Timers, Assertions in Jmeter
• Good experience in testing Network, Infrastructure using Jmeter.
• Good hands on experience in different protocols testing like HTTP, HTTPS, JDBC etc with Jmeter.
• Prepared different Jmeter test results like Tree, Log, Table etc.
• Experience in CI/CD and TDD environment.
• Good hands on experience in integrating Maven, Jenkins and Selenium
• Good experience with micro services testing.
• Good experience in eCommerce scenarios and POS scenarios.
• Used Fortify and Splunk to monitor code issues and production server logs.
• Good knowledge in PostgreSQL DB
• Extensively involved in checking and monitoring device logs by using DDMS (Dalvik Debug Monitor).
• Extensively tested and Certified Android and iOS devices.
• Tested voice quality and voice recognition functionality of IVR systems
• Extensively used SQL developer to manage and test Databases.
• Knowledge on Automated Testing using Selenium with Java and TestNG.
• Knowledge on TestNG Frame work and Jenkins
• Knowledge in Java Programming.
• Used Jenkins too to build and deploy environment.
• Prepared and run test cases for AI (Artificial Intelligence) and ML (Machine Learning) for Chatbot.
• Tested different servers like NodeJS, Edgecast, MQTT etc.

Environment: AWS,HP ALM,JIRA, OneConfluence, Swagger, Edgecast, Eclipse, PostgreSQL, DDMS, SQL Developer,SQL Lite, PuTTY, Java, J2EE, NodeJS, Erlang, UNIX, Selenium web driver, Splunk, Jenkins, AccuRev, Jmeter, JUNIT, Fortify,Postman

Confidential, Jersey City, NJ

Sr QA Tester

Responsibilities:

• Actively involved in Automation Test Framework development.
• Developed automated test scripts using VBScript in Quick Test Professional (QTP)
• Created and maintained QTP Object repository, regular expression, re-usable actions, data table, checkpoints and recovery scenarios
• Expert in creating the Automation (QTP) scripts using Descriptive and Dynamic descriptive programming.
• Experienced in modifying the existing scripts and created new QTP scripts by using VBScript and executed the them from Quality Center (QC)
• Data Driven testing was done to test the Scripts by entering multiple set of inputs to test the application data.
• Created Test Plan for testing effort and developed test cases from functional requirements and technical specification and use cases.
• Analyzed test data and identified trends and/or problem areas and their root cause(s).
• Developed and executed new test cases based on new changes in the application.
• Created and maintained general-purpose test automation functions for use by all QA groups.
• Used SOAP UI for web services testing which is a part of Connector testing.

Environment: Java, J2EE, PuTTY, ALM 11, UFT 12, QTP 11,TOAD, ARC Logics, RAMS, JIRA, SOAP UI

Confidential, Warren, NJ

QA Lead and QC Admin

Responsibilities:

• Good hands on experience with Product testing (Ex: Backup Asst, Sync and Connect)
• Worked and tested ACSS (Automated Customer Support System) tool which used for Customer Order Management, Order Change Management. It is a CRM (Customer Relation Management) tool runs on Siebel
• Extensively tested Web services by using SOAP UI and Test clients, XML request and responses
• Good experience in testing POS (Point Of Sales) system
• Tested scenarios like payment Gateway Processing, Sales and Return scenarios.
• Good experience in Compliance and Interoperability Testing.
• Good hands on experience with Compatibility and Data Migration testing in Retail Plotform.
• Extract the Unix logs by connecting UNIX boxes through putty
• Actively used OPAL and VISION tool for test data setup.
• Hands on working experience with 3rd party vendors like KODIAK, Cequint and F1
• Followed Agile process for many CAMITs
• Did the API testing.
• Extensively tested cross browser functionality by using CITRIX.
• Good experience of HBX Tags and Site catalyst tags by using Page engage and WATS.
• Used QTP extensively for regression testing.
• Quality center Administration activities.
• Add new fields to customize existing test structure.
• Create users & groups.
• Control user access with multiple profile
• Set rules / permission for each groups and assign them to users.
• Categories users on groups and configure mails

Environment: Java, J2EE, ACSS, VISION, OPAL, Page Engage, WATS, Quality Center 10.0, PuTTY, TOAD, Oracle client 11g,Siebel 8.0,Citrix, JAWS,UNIX, KODIAK, Fusion One, MTAS, Cequint, XML spy, Web logic, Eclipse, QTP, SOAP UI,

Confidential, Newport, NJ

QA Lead

Responsibilities:

• Involved in the Requirement Analysis, Development, Testing and Maintenance
• Defined the automation testing process within the organization from the scratch. Prepared process documents.
• Constantly verified Requirement Traceability Matrix to determine if each and every Functional requirement is taken care.
• Extensive usage of Quality Center for storage and maintenance of requirements, tests, test cases, defects and scheduling automation of test cases.
• Created and maintained Automation Framework by implementing documentation and standards using QTP.
• Reporting defects/bugs on Quality centre for tracking and evaluation.
• Implemented Regular Expressions in the script to handle dynamic windows/ objects.
• Created shared object repository to share all the objects of application globally.
• Identifying the automation framework suitable for the requirement.
• Fully integrated with Quality Center for Test Management activities, created separate test sets for each release based on the severity.
• Upgraded the framework level usage to fit the Client requirement changes.

Environment: Java, J2EE, Eagle Star, ETL (Informatica), Quality Center 9.2, Clear Quest, Intraspect, Eagle Data Warehouse, Magic, Party, iLite, Rapid SQL, Sybase, QTP

Confidential, Shelton, CT

QA Lead

Responsibilities:

• Ability to analyze to convert Business requirements for IVR Applications to Test Scenarios
• Worked experience with Genesys and AVAYA.
• Well versed in different management scenarios like Quality Assurance, Defect Tracking, System Integration and Scheduling, Release Management
• Taken responsibility in testing voice quality and voice recognition functionality of IVR systems for high and low confidence scenarios.
• Strong experience in testing IVR speech recognition systems.
• Experience in Understanding VUI Voice User Interface documents and Call flows to extract the IVR testing scenarios
• Prepared Test cases and test scenarios for IVR and CTI related testing
• Good experience with Inbound, Outbound and Call Blend scenarios
• Managed Test Director and Quality Centre for test management purpose

Environment: Java, J2EE, JSP, JDBC, CICS, IVR, DB2, CTI, FDR Mainframe Databases, SQL, UNIX, JCL, QTP9.0, VSS, Load runner, Quality Center 9.0