SUMMARY:

• Around 7+ years of experience in Business Analysis, Quality Assurance and implementing the QA methodologies, Requirement Gathering, Business & Functional Requirment Documnetations, Testing and Implementing Manual and Automation test for Client/server and Web based applications.
• Participated in and drove JAD or collaborative sessions with non - technical staff, technical and architectural groups to ensure client requirements are defined and can be translated into technical solutions that meet the client needs while maintaining architectural integrity.
• Experience in preparing Test Strategies, Test Plans, Test Scripts, Test Reports and test documentation and can comply with your established processes, can maintain strict adherence to your guidelines, policies and procedures.
• Worked with business customers to understand existing processes and problems as well as new requirements and then applied knowledge of the application suite to develop improved processes and system specifications.
• Involved in Complete Software Development Lifecycle (SDLC) from Business Analysis to Design, Development, Testing, Deployment and Documentation.
• Transitioned effectively between business and technical perspectives, and helped in providing customers with explanations relevant to them.
• Experience in different verification processes like walkthrough's, check lists, meetings and different validation techniques and SQA processes.
• Expertise in Agile methodology with Scrum Process for the product development.
• Hands on Business Requirement gathering experience in Guidewire products like Policy, Billing & Claims Center Applications.
• Experience with testing on Guidewire Policy Center and Billing Center
• Built an understanding of data sources available and worked with business partners to develop information solutions that advance customer activities.
• Experience in design, implementation, maintenance and execution and result analysis for Functional automation test scripts in Quick Test Pro (QTP) and extensive usage of Test Director/Quality Center for test management and defect management.
• Experience in performing different kinds of testing like Functional Testing, GUI Testing, Backend Testing, System Testing, Regression Testing, User Acceptance Testing, Black-box testing and Compatibility testing.
• Hands on experience in DB testing using TOAD and WinSQL for Oracle and DB2.
• Excellent experience in backend testing on Oracle and written SQL/PL SQL queries.
• Experience in testing Web Services using iTKO Lisa and SOAP UI tool.
• Good experience with version controls such as VSS (Visual Source Safe) and Clear Case.
• Good experience of working with various bug tracking tools like HP Quality Center, JIRA and Rational Clear Quest and a very good understanding of the Defect Life Cycle.
• Excellent working knowledge of UNIX and Shell Scripts.
• Experienced in working with business analysts, development groups in analyzing business specifications and in Working with other testers to resolve technical and end-user issues.
• Excellent Interpersonal and Customer Relational Skills. Proven Communication, Presentation Skills and Leadership Qualities. Good Team player with proficiency at time management, multitasking, able to meet deadlines and handle changing priorities.

TECHNICAL SKILLS:

Operating Systems: MS-DOS, UNIX, MVS, Sun Solaris, Windows 9x/NT/2000/XP.

Languages: VB.NET,JAVA, SQL, PL/SQL, VB,UNIX Shell Scripting,TSL,Java Script, VB Script

RDBMS: Oracle 9i, 10g, 11g, MS SQL Server, DB2, COBOL

Web Technologies: HTML, ASP, XML, Java Script, Java Servlets, ASP.NET, JSP.

Packages: MS-Office (MS-Access, MS-Word, MS- FrontPage and MS-Excel)

Application Servers: WebLogic 6.0, IIS, Apache Server, Web Sphere, Net dynamics 4.0.

TestingTools: Win Runner, Load Runner, Quality Center, QTP, Rational Suite (Requisite Pro, Rose, Robot, Test Manager, Clear Quest, Clear Case), Junit, iTKO LISA 5.0.24.

Version Control: Rational Clear Case, VSS, PVCS, CVS, Star Team.

PROFESSIONAL EXPERIENCE:

Confidential, Morristown, NJ

Sr.QA Analyst

Responsibilities:

• Review software requirements (functional and technical specifications, user stories) and understand how they relate to the need of the business user. Also, understand the dependencies between different components of the product and highlight any inconsistencies between requirements.
• Converted draft requirements into BRD’s and User Stories for ease of understanding & accessibility.
• Created FRS documents for Base Products with end-to-end functionality of the product including diagrams, screenshots & flowcharts interpretations.
• Helped with innovative ideas to create value driven business plans, business cases & to create a step by step Action Guide for IT Business Analysis.
• Delivered simplified complex business difficulties into solutions towards value creation with refined skills to create Business, Functional Non Functional Requirement Documents, templates, use cases, flow-charts, activity, sequence state chart diagrams.
• Create Test plans and acceptance criteria based on overall release plan of the product.
• Assist in translating requirements and use cases into test conditions and expected results for product and user acceptance testing.
• Create detailed test cases to test and certify modules and functionality delivered with every release.
• Execute test cases and report defects in the defect tracking system.
• Prepare detailed execution report of test plan execution to report results to the team and management.
• Participate in requirements calls to understand functionality and in the case of working with India staff, this may require conducting early morning or evening conference calls
• Participate in transitioning the requirements and use cases to the technical team, and ensure a clear and complete understanding of the requirements
• Developing Test Plan with a Test Strategy for the System testing. Instrumental in creating design and frame work for automation.
• Tested the Claims application for all line of business, including Personal & Commercial (Homeowners, Dwelling Fire, Personal Auto, Commercial Property, Commercial Auto, Farm, General Liability).
• Analyzed the business and functional requirements of the application and also helped in developing detailed test plan and test cases.
• Implemented UML, Use Case diagrams by using MS Visio in order to conduct a more effective and healthy communication with stakeholders and clients.
• Conducted JAD sessions, group workshops, individual and small team meetings, and conference calls with Property Casualty FP A teams, stake holders and developers to gather functional and nonfunctional requirements of the system including requirements and processes
• Performed End-User testing of all Claim reports.
• Captured/ Modified requirements for for the Confidential Claims application
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Helping development team in defining the scope for Unit testing. Business Analyst, helped delivery team in putting a process in place for Unit testing activities.
• Involved in testing various New Policies, Amendments to integrated testing for claims.
• Used JIRA for bug and defect tracking.
• Involved in Regression testing of each build during the various phases of the application.
• Prepared the test data and executed SQL queries to verify and do the database testing.
• Research in design methods to create scenarios for adequate test coverage.
• Performed database validation in the Mainframe to ensure the data entered through the front end reached the database.
• Tested Claim Alerts (from front end via XML) processed in the Mainframe from the front end system called Confidential Claims working with SQL SERVER Data.
• Tested the various coverage premiums such as Liability only, Comprehensive and Collision, Comprehensive only, Collision only etc. and verified the calculations based on the premium.
• Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing AGILE methodology.
• Participated in Daily stand up calls for the project status and Defect triage for the review of defects in JIRA along with Business Analysts and Developers
• Actively involved in Source Driven Testing, Target Driven Testing, Business Cycle Testing, Business Scenario Testing and Data Integration Testing.
• Involved in the Production Validation for each Release Project and also took part in post-production support.
• Collected Test metrics on a daily basis from Rally, that reflected the current state of the test execution and state of the defects
• Hand on experience on different SQL tools like SOAPUI was used to test the complex queries.

Confidential, West Trenton, N J

Guidewire QA Tester

Responsibilities:

• Understood business requirements, designed documents and prepared test plans for functional and integration testing.
• Participated in JAD meeting and worked with BAs to analyze and identify functional gaps in the requirements.
• Designed Test Cases, automation Test Scripts and executed them in various test environments.
• Tested the functionalities of personal auto line in PolicyCenter including:
• Role of permission for different user group.
• New policy quote creation and bind.
• Account and policy Merge, Split, and Spin off.
• Policy Cancellation, Reinstate, Rescind, and Rewrite.
• Manual and automated Renewal workflow process and their activity triggers.
• Functionality of Notes, Documents, Activities, and Validations.
• Integration between the PolicyCenter 7.0 and BillingCenter 3.0 to ensure the transaction and payment details are being tracked.
• Created daily status reports for all user stories pertaining to the QA team in Rally Enterprise Edition.
• Reviewed and validated test results, raised defects, and assigned defects to the development teams using JIRA 6.0.

Environment: Windows 7, MS Office 2010, IE 9, SQL 2008, Access 2010, HP ALM/Quality Center 11.0, Guidewire PolicyCenter 7.0/ BillingCenter 3.0, Java, XML, Rally Enterprise Edition, JIRA 6.0.

Confidential, Madison, WI

Sr.QA Analyst

Responsibilities:

• Developing Test Plan with a Test Strategy for the System testing. Instrumental in creating design and frame work for automation.
• Analyzed the business and functional requirements of the application and also helped in developing detailed test plan and test cases.
• Performed End-User testing of all Guidewire PolicyCenter/ claim reports.
• Captured requirements for for the guidewire claims center application
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Helping development team in defining the scope for Unit testing. Although Unit testing is not in the scope of QA efforts but QA team helped delivery team in putting a process in place for Unit testing activities.
• Track defects using HP Quality center and generate defect summary reports.
• Performed Policy and Billing Center Integration. Testing on various Billing Instructions.
• Involved in testing various New Policies, Amendments, Renewals, and Cancellations etc.
• Involved in end to end testing from Quick Quote to the policy activation in both frond end application and in the mainframe.
• Used Quality center for bug and defect tracking.
• Involved in Regression testing of each build during the various phases of the application using QTP.
• Responsible for testing the Quote & Purchase for both Auto and Home Property Insurance of the customers.
• Coding of QTP automation scripts was done by using VB Script.
• Prepared the test data and executed SQL queries to verify and do the database testing.
• Research in design methods to create scenarios for adequate test coverage.
• Performed database validation in the Mainframe to ensure the data entered through the frond end reached the database.
• Tested Claim centre messages (from front end via XML) processed in the Mainframe from the front end system called Claim Centre (CC) using GUIDEWIRE working with SQL SERVER Data.
• Launching and execution of test cases in test lab, maintaining of test results and test data from HPQuality Center
• Tested the various coverage premiums such as Liability only, Comprehensive and Collision, Comprehensive only, Collision only etc. and verified the calculations based on the premium.
• Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing AGILE methodology.
• Develop and maintain NUnit software modules using Microsoft Visual Studio
• Participated in Daily stand up calls for the project status and Defect triage for the review of defects in HP Quality Center along with Business Analysts and Developers
• Involved in Invoice scheduling, billing methods and payment plans
• Extensively involved in the automation of Regression Test Cases by scripting.
• Worked on ‘Segmentation Rule Analysis’ document, which will be made as a QA artifact and will be used as a KS tool (Knowledge Session) tool for any new team member.
• Worked on creating a document on putting a process in place for incorporating Sarbanes - Oxley act to mock up real production data in case of volume testing.
• Actively involved in Source Driven Testing, Target Driven Testing, Business Cycle Testing, Business Scenario Testing and Data Integration Testing.
• Worked on different database like Oracle to check the data consistency.
• Involved in the Production Validation for each Release Project and also took part in post production support.
• Collected Test metrics on a daily basis from Rally, that reflected the current state of the test execution and state of the defects
• Hand on experience on different SQL tools like QueryMan was used to test the complex queries.

Environment: J2EE, Java Weblogic Server, UNIX, Agile, Visual Studio, Guidewire Policy & Billing Center, Web Services Clear Quest, Oracle 8i, XML, HTML, DHTML,Rally, PL SQL, HP ALM/Quality Center, Windows NT, Mainframes, WinRunner.

Confidential, Indianapolis, IN

QA Analyst

Responsibilities:

• Developed Test Scripts for Automation of the web-based application in QuickTest Pro (QTP).
• Developed and executed SQL Queries for data transaction and database integrity using TOAD.
• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Wrote Java Script using Selenium for unit testing in JUnit framework.
• Performed Smoke, Functional, Integration, Stress and Regression testing of the website.
• Prepared reports and test results after each release cycle for management and further test planning.
• Tested GUI and functionality of the application under test using multiple browsers such as Netscape Navigator, MS Internet Explorer, AOL and Mozilla on multi platforms and interpreted the positive and negative results.
• Created and executed test scripts for UAT testing.
• Manage and maintain the test harness, automation code and project documentation in ClearCase.
• Used SQL queries and generated reports. Ensured all test plans, test cases, and documentation were traceable to original requirements.
• Manually performed back-end testing on Oracle database by writing SQL queries.
• Requirements review, Design review, test plan review, test cases review meetings coordination.
• Documented weekly reports, interim test reports, build status reports, etc. preparation and presentation to management.
• Compared and analyzed actual to expected results and report all bugs to development team at the Software defects review meetings.
• Experienced in multiple system design and modeling methodology such as Agile/Scrum for the purpose of management.
• Performed Ambiguity Review and Risk analysis of the application.
• Coordination with development team, manual testing team and tech support team.
• QA weekly meetings, proposals for resolving the conflicts.

Environment: QuickTest Pro (QTP), Quality Center, Performance Center, Selenium, Java Script, JUnit, Windows, UNIX, C, C++, Oracle, SQL Script, VBScript, ClearCase, IE, Netscape

Confidential, Philadelphia, PA

Sr. Quality Analyst

Responsibilities:

• Involved into starting phase of SDLC - test inception/planning
• Thoroughly worked on the Commercial Automobile/ General Liability and commercial Property LOB’S
• Created trace book to map large scale of requirements and planning testing based
• Defining test strategy to verify the billing activities and financial information are not present in APPS. Also, build strategy to verify policy shell service which will load new/renew policy's minimal information and coverage verification service which loads coverage information in newly built HelperDB to handle claims and endorsements.
• As this project happens to be monthly release, built core regression suite made sure the suite is enhanced at the end of each release. The objective of this core regression suite to build automated regression suite
• Deriving the scope of testing by identifying the data flow from Rating systems and GuideWire Data hub. Verifying the test coverage of requirements, HelperDB, Stored procedures/Jobs and initiated idea of SOAP UI test to handle negative scenarios in building new services
• Highly involved in building complex SQL queries (Microsoft SQL server) to derive test data and verify newly built HelperDB, which is the place holder for policy coverages.
• Working on the test planning for Stabilization phase, to hook APPS QA with other integration team QA/SIT region and test the integration points
• Developed Functional, Acceptance and system test cases based on business requirements.
• Generated test scenarios, executed tests cases and reported the test results.
• Documented the defects in HP ALM and assigned it to the development team.
• Managed export of excel based test planning to HP ALM suite.
• Working with offshore-onshore team execution approach
• Involved in project coordination and implemented Test methodology.
• Designed and performed large-scale load volume end-to-end testing using large data files.

Environment: Quality Center 9.0/10.0, Quick Test Professional 9.5, SQL Server 2005, MS OFFICE, Visio, Windows XP, MTM, TFS, ALM, Guidewire-PolicyCenter, Rapid Rating System, UFT/QTP