SUMMARY:

• Senior level QA consultant with 13 years’ experience in the ERP industry, 5 years hands on leadership experience.
• Specialized in Test management and Testing Strategy
• SAP Testing using Solution Manager, Quality Center, Quick Test Pro, Testuff, Test complete, Load runner.
• Skilled in staffing, recruiting, managing, mentoring and the best - qualified candidates.
• Strong leadership, technical, communication, and organizational skills. Work effectively with management, technical, administrative, support personnel, and customers (internal or external) at all levels.

TECHNICAL SKILLS:

SAP: HR, SCM, Warehouse, P2P, OTC, Exposure to CO, MM, and PP. SCM, HRM, MDM, Solution Manager

QA and Testing tools:

HP/Mercury: LoadRunner, QTP, Quality Center, Testuff, Testcomplete

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Sr QA Manager

Responsibilities:

• Performed the initial Performance Testing assessment and provided recommendation and road map to reach best practice.
• Developed the Test strategy for the ERP implementation for the POS and Warehouse management system
• Developed the core performance testing practice and methodology for the testing team
• Developed the automation framework for the WMS Portal
• Revised the outdated business process flow for end-to-end testing.
• Mentored the team on Testuff and Datango
• Participated in the UAT planning, preparation and execution
• Used Testuff to track, manage, monitor and report on the UAT execution.
• Identified the testing gaps against the single tower and developed additional testing scenarios for full business process testing coverage during the integration testing phase.
• Participated in the final performance testing for the US Go-Live .
• Championed automated testing for regression testing.

Confidential

SAP and Testing consultant

Responsibilities:

• Trained testers and software developers on testing procedures
• Developed courses using PowerPoint and UPK
• Created simulations for HRM and MDM courses
• Worked as a liaison between the developers and business members to design requirements as needed
• Worked with Subject Matter Experts to develop content for classes
• Trained testers and software developers on testing procedures

Confidential

Quality Center and Solution Manager Project Administrator

Responsibilities:

• Managed Testers and developers
• Coordinated testing and testing procedures in Quality Center
• Successfully integrated Solution Manager with Quality Center and TAO
• Trained testers and software developers on testing procedures
• Hosted weekly change management and readiness review boards
• Used HP Loadrunner and Solution Manager for Performance Testing to reduce bottlenecks
• Designed checklists and risk analysis templates to assist in the configuration process
• Worked as a liaison between the developers and business members to design requirements as needed
• Perform process reviews across projects
• Participated in the requirements/use cases/specifications development, review, and analysis.
• Developed test plans and test cases
• Developed testing utilities as well as other system utilities.

Confidential, Washington, DC

SAP Testing / Quality Manager

Responsibilities:

• Managed a team of Sap testers
• Reviewed test plans and results in Quality Center
• Hosted Testing review meetings
• Prepared data requirement reports for SAP Implementation and deployments
• Loaded and prepared data for over 5,000 end users
• Tested and loaded data using Quick Test Pro
• Support the PMO (Project Management Office) activities, involving the and support for internal Project Managers.

Confidential Atlanta, GA

SAP QA Tester and Data Specialist

Responsibilities:

• Performed data loads to the environment using Mercury Quick Test Pro and Quality Center
• Tested processes within BW, APO, P2P, SD, FI, IM, WM, SCM using Quick Test Pro
• Used Quick Test Pro to create scripts for the creation of data
• Worked with developers and SME’s to upgrade and edit courseware material
• Facilitated meetings for Test Planning during Blueprint and Realization stages
• Worked to coordinate SAP production maintenance processes and Production Release management
• Coordinated UAT workshops on behalf of client
• Worked in the testing of new releases within SAP
• Led in the testing of program functionality in SAP
• Assisted in Post Production Support
• Implemented QTP to assist in Automation Testing

Confidential, Detroit, MI

SAP Business Analyst and QA Tester

Responsibilities:

• Worked to analyze the processes across several modules
• Performed integration testing across FM, FI, CO modules using Solution Manager
• Updated documentation for SD and MM
• Worked with courseware developers to develop and upgrade current manuals and courseware
• Unit and Integration tested in FI and SD Modules
• Worked with Subject Matter Experts to access business processes of billing and accounting
• Used HP Loadrunner for Performance Testing to reduce bottlenecks

Confidential, Baltimore, MD

SAP Developer and Tester

Responsibilities:

• Updated documentation for Financial Accounting (FI), Controlling (CO), Human Resources (HR), Payroll (PA), and Grants Management (GM) modules using InfoPak for this Public Sector client"
• Worked with Subject Matter Experts to assess the business requirements of clients
• Delivered classes to end users and super users on: FI, CO, SD, MM, and HR
• Assessed needs for clients
• Performed integration and UAT Testing across FM, FI, CO modules
• Worked with implementation teams to develop and upgrade current manuals and courseware.
• Created Storyboards for the Account Receivable and Accounts Payable modules
• Created and Tested BPP’s for HR Tcode: PA30

Confidential, Columbus, OH

SAP Courseware Developer

Responsibilities:

• Worked to edit and upgrade current manuals and courseware.
• Reviewed newly created BPP’s for accuracy
• Used Infopak to develop manuals within SD, PP and MM modules.
• Assisted in the on boarding of new writers and developers
• Helped create BPP standards within the editing team
• Worked with business process owners to configure and analyze process flows across modules
• Regression and Performance Testing for the SAP global HR Payroll Implementation.
• Unit Tested various Production planning scripts
• Tested transactions, work instructions and data
• Worked to establish the whole procurement Cycle in Service Management from automatic creation of Requisitions to invoice verification.
• Configured Material master using purchase value keys with data for purchasing documents.
• Worked to develop the Interfaces component that included the External Transportation Planning Systems
• Trained end users on Workflow using third party programs within SAP
• Updated documentation for MM and PP applications using Infopak
• Participated in the of end users on Purchase to Payment
• Updated documentation for the International rollout
• Customized classes to meet the needs of the clients
• Assessed needs for client

Confidential, New York, NY

Consultant

Responsibilities:

• Used HP Loadrunner to analyze performance issues
• Developed courseware for HR - TM (Time Management) course focusing on the Employee Self Service and the process flow of the Entering of Working Times.
• Dealt with vendors to review user guides and documentation
• Worked with SME’s to configure the CO and FM module
• Trained supervisors on how to approve CA-TS (Cross Application Time Sheets)
• Trained and developed BPP’s for FI-TV(Travel Management)
• Used Test Director to administer QA and development in various projects
• Hired members of the and development team
• Developed and edited manuals, BPP’s, Parent Documents and courseware for SAP classes using InfoPak and Resite
• Assessed needs for clients
• Was involved in regression testing on behalf of clients
• Unit Tested various Production planning scripts
• Taught end users and super users on: FI, CO, SD, MM, PP, IM,
• Customized classes to meet the needs of the clients
• Worked with implementation teams to develop and upgrade current manuals and courseware from R/2 to R/3

Confidential, New York, NY

Lotus Notes Administrator

Responsibilities:

• Maintain Mail Servers and Routers; Ensure timely and proper delivery for Lotus Notes and Internet Email.
• Work with Mimesweeper and Trend Software to prevent Viruses and Spam.
• Perform maintenance work on NT servers that host mail files.
• Troubleshoot and support users as well as local administrators’ worldwide.

Confidential, New York, NY

Testing Manager

Responsibilities:

• Worked to train team members to test software upgrades and new releases
• Maintained and updated MIS documentation.
• Trained company executives in Lotus Notes Mail
• Analyzed companies needs regarding Lotus Notes and CC Mail
• Created Forms and Databases for Users.
• Supported and helped train help desk
• Successfully reduced the ratio of “after release” defects.
• Cross platforms Client/Server testing.
• Parallel Hardware and Software development environment.
• Supervised a group of 12 to 20 Test Technicians.