SUMMARY:

• Have an overall experience of 14 years in Quality Assurance and Software Testing and about five years as QA Lead in Retail, Auto Insurance and Product Life Cycle in various technologies ranging from Java, Dot Net, The Web to Mainframes & databases.
• Worked in various Testing Methodologies like
• Involved in testing Web - based, Client-Server, and Mainframes based applications.
• Worked in all stages of software testing viz
• Over four years of experience on Projects with Agile-Scrum methodology
• Involved in Sprint Planning (Scrum meeting), Story pointing, Review, Demo, Retrospectives, etc.
• Allocate Task(s) in Version 1 / Rally for self and QA Team members.
• Addressed offshore task(s) completion and ensured any blocking issues on a priority basis along with a successful sprint completion .
• Involved in the smoke test, functional test and regression test for the sprint and plan the execution for the end of the practical test during the sprint (s).
• Capturing Defects in Version 1.
• Provide consolidated (self and offshore) status in the daily stand-up meeting.
• Host Triage Meetings to ensure the defects are prioritized and planned to fix the errors or capture them to backlog for future sprints.
• Worked hand and in hand with Dev, Business and SME for analyzing Epics, unit test, integration test, and UAT.
• Presented Sprint Demo and involved in Retrospection meetings.
• Develop UAT Test cases and walk through with Dev, Business, and SME and updated the test cases as per the feedback.
• Provided QA support during production deployment.
• Worked closely with a multi-collaborative team included:
• Business Analysts, Customers, Architects, Stakeholders, Developers & other team members in testing complex projects and in the overall enhancement of software product quality.
• Extensive experience in managing teams at onsite and offshore (India)
• Was a module coordinator on large projects, established structured QA and QC processes
• Strong at backend testing using SQL queries.
• Acquired & implemented conceptual knowledge of test automation tools QTP, Slik Test and Zeenyx
• Managed and Track multiple projects in AS400 System
• Proficient Resource Management Skills, involving
• Task allocation, training, tracking and delivering to Client
• Excellent in team management by Understood individual strengths and train/help the individual to overcome their weakness to bring them up to speed.
• Over five years of Strong Leadership Skills including resource management, allocation, conflict management
• Performed Estimation and determines LOE for different projects for testing assignments.
• Extensive experience in all phases of SDLC including
• Gather and Groom Business Requirements,
• Scheduling,
• Project Planning,
• Test Management, Defect Management, Reporting, etc.
• Strong experience in various testing like
• Functional, Integration, Data Validation, Multi-Browser, End to End, Smoke, Regression and even support UAT.
• Perform Smoke and Sanity Test to ensure the Test, Dev, and UAT test environments are stable to perform their particular test activities.
• Provide support to UAT team in developing Test cases for UAT testing
• Develop test data requested by the teams.
• Strong experience in Managing and creating different
• Test Artifacts like Test Plan,
• Test Strategy, Test Cases, Traceability Matrix, Defect Summary reports, and different Project Matrices after delivery is complete.
• Played vital role in Risk Analysis and Mitigation across several projects
• Performed ‘Causal Analysis and Resolution’ for Defect Management for the completed projects.

EXERTISE AREA:

• Agile - Scrum
• Water Fall
• Kanban
• V-ModelIterative
• Strategy
• Defect Analysis
• System testing
• Functional validation
• Planning
• Tracking
• User acceptance
• Data validation
• Design
• Functional testing
• System testing
• Final Reporting
• Environment: setup
• Integration
• Mobile Testing

SKILL:

Test Management Tools: HP Quality Centre 11, Qmetry, Mercury Test Director 8.0

Agile Management Tool: JIRA, Version One, Rally

Defect Management Tool: JIRA, Version One, Star Team

Automation Test Tool: Zeenyx, Silk Test7.0, QTP 10.0

Databases: SQL Server, Oracle, Access, DB2, Mainframes

Operating Systems: Windows, Unix

SOFT SKILLS:

• Have excellent Oral & Written Communication & Presentation skills apart from solid Interpersonal skills.
• Have Critical analytical thinking ability & Problem solving resourcefulness with great Customer Satisfaction.
• Experienced team management skills and ability to work as a team leader promptly .

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, MA

Sr QA

Responsibilities:

• Reviewed Business Process flows and identifies the Gaps and Develop Test cases as required for SIT Executions and walkthrough with Business and Dev Team.
• Created individual task related to the user story in JIRA for self and QA Team members as and when requested.
• Track and follow up with the team on Tasks progress and update the status to the Lead/Scrum Master for each sprint.
• If blocking issues encountered, raised the issues on the daily stand and/or notified the Scrum Master at the earliest.
• Ensure timely tasks updates performed by self and team members, and in corporate any recommendations/suggestions from Scrum Master/Team members.
• Involved in Peer Review of Test Cases developed by the testing team.
• Provided support to UAT team to develop & execute test cases for UAT test using ALM.
• Created and Maintained Test cases in ALM and shared repository; and updated test scripts based on reviews provided by Business; coordinated the test cases changes to Dev Team.
• Performed Smoke Testing, Sanity Testing, Functional Testing and Regression Testing on each build deployed into QA, TRN, and UAT environment along with fixing defects and implementing the new features as per the requirements.
• Performed Funtional Test and End to End testing of order flow across web applications, EBS system, Mobile devices and data base systems
• Executing test cases from ALM for UAT testing.
• Executed regression test for defect fixes and updated the results to Business for UAT execution.
• Prepared Test Lab in ALM for subsequent releases.
• Log, Track and Retest Defects in ALM and JIRA .
• Prepared Daily & Weekly Status to Project Manager and Stakeholders by extracting customized reports on defects and implementation status from ALM.
• Prepared Test Strategy, Traceability Matrix, Test Scenarios and QA Review Reports
• Developed test cases and walk through with the Project team.
• Provided knowledge transition to new team members and coordinate with Business and Developers to clarify the queries raised by team Provided support to UAT team to develop & execute test cases for UAT test using HP Quality Center.
• Uploaded and maintained the test cases for future releases and prepared the test lab for subsequent releases.

Environment: Web Based, HPQC 11, Windows-7 and XP.

Confidential, NY City, NY

QA Lead

Responsibilities:

• Manage and Track Confidential Theme Library project for System Testing and Regression including a team size of 2 resources
• Understood, analyzed and performed ambiguity analysis on Application Requirements.
• Prepared Test Strategy, Traceability matrix, and QA Review Reports
• Reviewed the Test cases developed by the tester
• Developed test cases and walk through with the Project team.
• Understood and used Proprietary tools of Confidential like Qmetry and Jira as Test Management and Defect Management tools
• Coordinated with the team, assigning, reviewing & tracking activity.
• Provided knowledge transition and coordinate with Business and Developers to clarify the queries raised by team
• Performed Smoke Testing, Sanity Testing, Functional Testing and Regression Testing on each build deployed to the combined QA and UAT/PPE along with fixing defects and implementing the new features as per the requirements.
• Provided support to UAT team in developing Test cases for UAT testing
• Walk through the UAT test cases with Developers, BA, SME, and UAT team.
• Develop test data requested by the UAT teams in PPE environment.
• Logged & Track Defects in Jira.
• Hosted Defect Triage meetings with Business and Development
• Identified the required regression suite for the Cross Browser Testing.
• Upload and Maintained the test cases in Qmetry. Reviewed the Execution status and test results making sure the failed test cases have the Defect linked to Jira
• Prepared Daily Status, QA Review Reports, and Metrics, and update the same to QA Manager and Project Manager
• Prepare QM Assessment before Deployment of each project

Environment: Web Based, Qmetry,JIRA,Windows-XP, Mac

Confidential, MA

QA Lead

Responsibilities:

• Managed and Tracked multiple projects in Contract Order Management Maintenance and Regression which included a team size of 6 resources at onsite and offshore.
• Understood & analyzed Application Maintenance Fixes and Changes made by other projects that are deployed along with the Contract Order Management Maintenance in a mixed test environment and run Regression on overall changes.
• Involved in requirement ambiguity review & provided suggestions based on StaplesAdvantage.com functionalities & history of previous releases
• Prepared effort estimation, Test Strategy & Traceability matrix
• Identified the new Applications/ Functionalities and get self/ team trained on the same.
• Conducted Review meetings the BA and Dev team to Review the Silk Test - Test plans to ensure 100% test coverage as per the requirements.
• Understood and used Merchandising tools for preparing Test Data required for testing in test environment
• Coordinated with offshore team, Assigning, reviewing & tracking activity.
• Provided knowledge transition and coordinated with Business teams and Developers to clarify the queries raised by the offshore team.
• Performed Smoke, Sanity, Functional and Regression Test on each build deployed to the combined QA and UAT environments along with fixing defects and implementing the new features as per the requirements.
• Provided support to UAT team in developing Test cases for Contract Order Management System for UAT testing based on multiple changes performed by other projects.
• Prepared the test data requested by the UAT teams.
• Logged & Tracked Defects for Contract Order Management Maintenance and Regression project and other projects deployed simultaneously.
• Hosted Defect Triage meetings with Business and Development.
• Identified the regression suite for the project that has changed to Contract Order Management system and runs the regression in the combined test environment , ensuring existing functionality is not broken.
• Executed & Maintained the automated Zeenyx (Staples-owned test automation tool) - Test Scripts and manual tests for regression test
• Prepared Status report (Manual and Automation) and Reviewed Test Deliverables and update the same to QA Manager and Project Manager
• Managed Defect Reports and Metrics, and upgrade d the same to the QA Manager and Project Manager
• Developed QM Assessment before Deployment of each project

Environment: AS400, Windows-XP, Star Team, Zeenyx

Confidential

QA Lead

Responsibilities:

• Understood & analyzed application requirements & business process captured as Stories in Backlog
• Involved in Story Pointing and splitting.
• Identified the applications Involved and get self & team trained.
• Developed Test cases for the stories identified for the sprint and update the same on the storyboard in Version One.
• Reviewed the test cases with Business, SMEs, Scrum Master, Project Manager, Dev and Business Analysts
• Gathered Test data requirement and setup Test data for each sprint as and when required.
• Developed/Updated and executed a smoke test plan to ensure the build received in each sprint are stable and is acceptable for the execution of each sprint.
• Executed the test cases and Logged Defects for the each Sprint and run high priority test cases for regression, for each sprint.
• Participated in the daily standup meeting and provided the report status.
• Included in Sprint Demo and Retrospective meetings
• Reviewed Backlog and Story Repointing.
• Provided Knowledge Transition to the Automation team to develop automation scripts in Zeenyx (Staples-owned automation tool) for building the regression suite.
• Executed an End to End Regression testing (includes both Manual and Automation test cases) on various applications impacted in the last sprint run.
• Performed Smoke Testing, Sanity Testing, Functional Testing and Regression Testing on each build deployed to the combined QA and UAT environment along with fixing defects and implementing the new features as per the requirements.
• Provided support to UAT team in developing Test cases for UAT testing
• Developed test data requested by the UAT teams.
• Updated the Version One - Agile Management tools for Burn down the chart, Test case execution updates, Defect updates and Story updates.
• Generated Defects report and conducted triage meetings with Dev, SMEs, Business Analyst, Project Manager and Scrum Master.
• Prepared the status report and shared the status with Project Manager, Quality Manager, and Project team on a weekly basis .

Environment: MySQL, Star Team, Version One, Zyneex, Windows-XP

Confidential

QA Analyst

Responsibilities:

• Understood & analyzed application requirements & business process
• Involved in requirement ambiguity review & provide modification based on Confidential functionalities & history of previous releases
• Prepared effort estimation, Test Strategy & Traceability matrix
• Define the best suitable Test Approach/Test Methodologies for Test Execution
• Prepared the Silk Test - Test Plans & Test cases
• Gathered Test data requirement and setup Test data
• Conducted Review meetings the BA and Dev team to Review the Silk Test - Test plans to ensure 100% test coverage as per the requirements.
• Understood and used Merchandising tools for preparing Test Data required for testing in test environment
• Coordinated with offshore team, Assigning, reviewing & tracking activity.
• Provided knowledge transition and coordinate with Business and Developers to clarify the queries raised by the offshore team.
• Performed Smoke Testing, Functional Testing and Regression Testing on each build deployed to QA environment along with fixing defects and implementing the new features as per the requirements.
• Logged & Tracked Defects raised by the team.
• Executed and Maintained the automated Silk Test - Test Scripts and manual tests for regression test
• Developed Automated Test scripts using Staples-owned Uber agent for creating regression suite
• Assessed Automation test scripts with Organization committee to ensure organizational standards and procedures.
• Prepared Status reports (Manual and Automation) & Reviewed Test Deliverables and update the same to QA Manager and Project Manager.
• Prepared Defect Reports and Metrics, and updated the same to QA Manager and Project Manager.
• Provided QA support for production deployment.

Environment : Confidential, Product Developing Management, AS400, SQL, Star TeamSquirrel SQL Client, SilkTest 8.5, Windows XP

Confidential

QA Analyst

Responsibilities:

• Understood the Requirements
• Prepared the Silk Test - Test plans
• Conducted Review meetings the BA and Dev team to Review the Silk Test - Test plans
• Manually Executed the Silk Test - Test plans
• Logged & Tracked Defects
• Reviewed automated Silk Test - Test scripts written by the offshore team.
• Executed the automated Silk Test - Test Scripts

Environment: CorporateAdvantage.ca, BizDesk, Teamsite, BDD OMS, SQL, Star TeamSquirrel SQL Client, SilkTest 8.5, Windows XP