SUMMARY:

• 14 years of manual/mobile/automation testing leadership and project management experience with implementation on continuous quality improvement processes, timely delivery and structuring can - do teams.
• Managed teams of up to 20 members consisting of in house and off- shore members with a diverse skill set.
• Strong interpersonal and communication skills with a track record of motivating, hiring, mentoring and retaining talented individuals.
• Highly experienced in the SDLC and STLC process and implementation in agile, waterfall and scrum environments focusing on process adherence, defect rate reduction and timely delivery.
• Proven to manage and deliver numerous projects simultaneously on or before deadlines.
• Creative and methodical problem solver with advanced analytical planning, and scheduling skills with a focus on quality, user experience and timely delivery.

PROFESSIONAL EXPERIENCE:

Sr. Software Quality Assurance Process Consultant

Confidential, Somerset,NJ

• Conduct training sessions at the beginning of GxP project(s) on SQA, SDLC, Compliance and Regulations meeting 21CFR Part11 standards.
• Perform SDLC & Compliance Review, Approvals and Validation throughout the life of the projects.
• Mentor and manage SQA Analysts and project teams to ensure quality, compliant products are delivered meeting timelines.
• Responsible for Introducing new tools, processes and improvements within the project team to reduce the amount of rework, defects, improve the quality, readiness and cost of the overall project.
• Work closely with the Project Manager and Scrum Master to review MS Project Server for integrity of plans, progress; change management and coach them as necessary on best agile practices.
• Conducts validation deviations to identify root causes and define corrective and preventive actions (CAPA)
• Perform Electronic Record Electronic Signature (ERES)Assessments for all SDLC deliverables/change requests
• Responsible for Reviewing/Approving Change Requests and author/support authoring of SDLC documents (TDS, URS, Compliance Plan, Compliance Summary Reports, Test Plans, Test Summary Reports, Configuration Control Documents etc..)
• Identified gaps in Project Management/Development/Testing/Release Management/Requirements and provided proactive advice, guidance, mentoring and support on compliance and quality to the project teams which allowed management to make decisions on where to focus on improvements and resulted in being able to lower the defect rates, lowered overall project cost, retained high performing resources and built happy, productive, energetic teams with a mission to go above and beyond to deliver their best.

Vice President of Quality Assurance

Confidential

• Identified gaps in the current QA process and Implemented new policies, procedures, strategies, tools and methods of product testing for the manual, mobile and automation QA teams to lower the defect rate by 30% and allowed us to roll out twice as many projects monthly.
• Project Managed and implemented processes within scrum for mobile development and qa which allowed us to be able to increase the number of native mobile applications we supported from 1 to 3 across IOS, Android, Ipad, and Blackberry devices.
• Implemented project plans, established timelines, identified risks, maintained budget, communicated with the stakeholders and regularly met production schedule and on-time delivery of internal and external projects.
• Member of the executive team that assisted in the acquisition of a company and managed department’s expectations pertaining to setting accurate schedules, costs and resources.
• Ensured all products rolled out met design requirements and advised project managers on best practices to improve the requirements to avoid gaps, which proved to be effective in lowering the number of defects.
• Hands-On Results Driven leader who efficiently assisted in testing projects and represented QA in all phases of product development including requirement, design, construction, testing, implementation, code reviews and support.
• Release Manager for numerous products to multiple environments by coordinating with various teams, which allowed us to get critical patches to production in the shortest time possible.
• Identified and assessed training and career paths for each of the 20 in house and off-shore QA Engineers, performed annual performance appraisals and promoted/rewarded QA Engineers who went above and beyond expectations.

Software QA Lead

Confidential

• Established metrics and evolved formal QA processes, ensuring that the team is using industry-accepted best practices
• Release and Project Managed emergency production issues and high priority projects.
• A key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Developed and executed test cases, scripts, plans and procedures for mobile, performance, web service and automation testing using selenium.

Software QA Engineer

Confidential

• Coordinated with developers and the tech lead to review non-functional requirements to define functional requirements, which in turn helped in reducing the defect rate by eliminating gaps in requirements.
• Worked closely with Release Manager to understand the components and the deployment plans and assisted in getting projects rolled out to production.
• Trained and mentored off shore QA Engineers on testing techniques and thinking outside of the box which resulted in an increase in productivity and efficiency.
• Performed Performance, Loading testing of Web Services and Web Applications using SoapUI, LoadRunner and JMeter.
• Mobile tested native apps on IOS, Android, Blackberry and emulators.
• Researched testing tools and provided suggestions to management for improving the current Quality Assurance process.
• Lead QA on projects and responsible for the execution of the project from the development stage-to-production following the STLC and SDLC methodology.
• Automated, Reviewed and Executed automated test scripts using Selenium and QTP v.10.

E-commerce QA Specialist

Confidential, North Bergen, NJ

• Designed and implemented quality assurance processes for 2 e-commerce sites and pos within 3 months.
• Developed Test Plans, Test Cases, Traceability matrix and automated test scripts using kyte by keynote and dejaclick by alertsite monitoring services.
• Executed Functional, Performance and Regression testing manually and using automated scripts.
• Tracked and managed defects in Bugzilla and coordinated the priority and target fixes.
• Created test cases and executed testing for new functionality being implemented to the order entry software (ACT) and POS.
• Built a strong QA Team from 0 to 10 members consisting of in house an off-shore QA Engineers and interns.