SUMMARY:

• 9 Years of IT experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, enhancements, testing, and maintenance of Multi - tier, web-based, and portal-based object-oriented enterprise applications. Extensive experience in Automation testing as well as manual testing.
• 2+ Years of experience working on Salesforce platform, familiarity with CRM business processes such as Account Management, Case Management etc. Exposure of testing microservices backend Restful API Service using Swagger, POSTMAN.
• 2+ Years of experience in coding and altering test framework using Java, Python, Cucumber, JUNit, TestNG, Jenkins, GitHub on tools Selenium Web driver, Kotlin & Mobile automation includes Appium, Xcode, Android Studio, Charles Proxy. Experience with data structures, algorithms, software architecture design and implementation.
• Leveraging experience of automation testing & Salesforce application testing in all Domains runs on AWS and Azure Platforms

TECHNICAL SKILLS:

OPERATING SYSTEM: Linux, MAC OS, Windows

APPLICATIONS: Salesforce, Service Cloud

LANGUAGES: Python, Cucumber, JAVA, SQL, JavaScript

TOOLS: Xcode, Android-SDK

Kotlin, Charles Proxy: MySQL

Talk back, Voiceover, JAWS: Selenium, JUnit, TestNG, Jenkins

Swagger, POSTMAN, GitHub: Jira, Confidential QC, Confidential ALM

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Consultant

• Direct report to High level management and innovation leader.
• Led Confidential mobile banking native app, automation development for Salesforce Case Management solution.
• Expertise in delivery and change management through cross-functional agile development teams and initiatives, including user experience and develop micro service APIs using Swagger.
• Tested native mobile applications using Appium. Experience working with Android SDK, UI Automator Viewer, Appium Inspector.
• Modified scripts as per user stories, to test the end to end functionality within Salesforce instances.
• Updated & altered Test Scripts using automation framework with Java, Selenium WebDriver, Maven, TestNG, Apache POI using patterns like Page Object, Data driven testing and UI Mapping.
• Worked in continuous Build, Integration and Deployment using Maven and Jenkins using Git.
• Used XPath in the context of Selenium in order to pick out page elements in a robust manner.
• Analyzing User Stories, creating test cases, developing automation scripts and log bugs through Rally and JIRA.
• Consuming data through JSON web services using blocks for asynchronous calls via third party networking
• Interact with various Business Analysts and developers to design better test plan and strategies based on the requirements of the business.
• Experience in driving front and engineering teams, and cross discipline collaboration processes working with product owners, architects, designers and developed features to meet accessibility standards.
• Analyze Salesforce system usage and data storage patterns to improve efficiency. Design and Analyze automation test scripts & test results for Web iOS, Android.
• Well versed with Git, Jenkins, ability to dive in and build functional testing, front end GUI and back end test frameworks includes UAT testing.
• Experience in developing Test Plans, Planning and Scheduling for new features which includes Functional, UI, Ad-hoc, Regression, Integration, Reliability, Security, i18n and Accessibility(A11y) testing.
• Experienced in testing iOS Applications, flashing mobile devices and firmware, log collection, analysis and testing of Native, Web-based and Hybrid apps in various testing environments.
• Capable of working independently or as a member of a team, including experience of leading a team of testers.

Confidential

Senior QA Consultant

• Championed and delivered features and services used by over a billion people worldwide.
• Experience handling different reporting structures using TestNG listeners and Jenkins configurations.
• Gathering business process requirements and utilize Salesforce functionality to automate and achieve those objectives.
• Experienced in developing Validation Rules, Work Flows and Approval Processes for new Tasks, field updates, and Email generation according to application requirements.
• Reduced manual test work by developing automation scripts using Java in selenium and Python scripting.
• Adhere to increase the level of developing microservices and integrate with Salesforce.
• Identified business requirements and user stories to drive product requirements.
• Delivered identity features and authentication experiences in short time.
• Managed cross-discipline teams and programs, including indirect matrixed and direct salaried.
• Interaction with development teams and product owners, balanced teams on different location.
• Recognized by top leadership for highly productive cross-functional teams.
• Prepared test estimations and Test strategies based on Product backlog, Sprint backlog. Preparing and reviewing Test Case management, project-tracking and scheduling .
• Performing Accessibility, Internationalization testing on different environments
• Debugging failure and flaky automation test results.

Confidential

Senior QA Engineer

• Started up on base and design, developed automation scripts, checking on data loads and lead on integration test works and made easy on UI automation in web and mobile applications.
• Expertise in Mobile android studio and XCode tools.
• Developed new API microservices.
• Directed programs and resources in product management and planning, API services and customer satisfaction across globally distributed teams and clients, delivering client-specific solutions and digital service offerings.
• Worked with clients to collaborate and gather business and technical requirements, develop contracts and maintain product specifications.
• Verified Analytics of feature usage using Tableau.
• Contributed to due diligence, test approaches and automation development.
• Handling reports load test data at million level.
• Experience in Resolving build and Release dependencies in collaboration with other departments.
• Designed and implemented test scripts and managed Selenium test automation processes.
• Prepared and implemented test scripts for unit and regression tests.

Confidential

QA Consultant

• Involved in Test Case Analysis and Design, Planning, Reviewing and Selection of test cases and Reporting the Potential Issues
• Used Maven to perform build from Jenkins Continuous Integration.
• Performed Telephony Feature Wise Sanity, Level Base Testing, Regression Testing, Releases candidate testing on the builds.
• Created automation test strategy and business planning. Performed UI testing, Android Testing, IOS testing and different OS configurations.
• Developed and design Test plan, strategy and all documentation needed to the organization.
• Responsible for Monitoring Plan and work with the team to evaluate & fine-tune system response time to establish application.

Confidential

QA Consultant

• Directed content & creative teams and operations in support of developer and technical documentation and respective online content.
• Conducted Business Requirement Analysis, prepared performance test plan and test cases, traceability matrix, test scripts for the web- based, Client/Server and Stand-Alone applications.
• Data Migration to replicate incident from production platform follows Continuous Agile Methodology.
• Worked on Mobile automation testing using different IOS, Android configurations.
• Performed UI, Functional, System Integration Testing of Mobile and Web Applications
• Creating test plan and reviewing the test cases for new features which includes Functional, UI, Regression, Integration, System, Security, End to End, I18n, New Features and Backend testing.
• Performing accessibility testing using Chrome Vox, NVDA and Voiceover tools.
• Bug Triaging and Defect management.
• Worked closely with Release Team and verified build blockers.