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Testing Engineer Resume

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SUMMARY:

Over 10 years of experience in Information Technology with administrator Windows Server environment with 4 years of experience directly supporting SharePoint. Currently holds a DoD Top Secret security clearance and has experience working with multiple government and civilian clients. Expertise include Active Directory, VMWare EXSI 5.5, SharePoint 2010/2013 and Microsoft Dynamic CRM

SOFTWARE SKILLS:

SQL, C++, PowerShell and Remedy

EXPERIENCE:

Confidential

Testing Engineer

Responsibilities:

  • Develop and maintain web applications, back - ended by MS SQL and AD, used by both operations team and end-user worldwide.
  • Support testing and implementation of FIM/MIM extension code, web applications, and standalone applications utilizing a full development lifecycle with separate development and test environments.
  • Install and Troubleshoot .Net, IIS, SQL Data and MIM management during each test cycle.
  • Configure and Build VMs to be implement in lab environments to.
  • Configure BigIP F5 to do LTM and APM to setup F5 proxy.
  • Support testing different test cases to be deploy in production evoirnment.
  • Reconfigure virtual machines and patching with software and system update in Lab environment.
  • Performs and create testing cases and SOP to be use by operation personnel after testing.
  • Configuration of MIM Management Agent to flow data to ADLDS, SQL, Active directory within the infrastructure.

Confidential

Infrastructure Consultant, Server Application

Responsibilities:

  • Provide application support as Mid-Tier Infrastructure Consultant for Confidential /Policy oversee the day to day SharePoint infrastructure, user access and application deployment.
  • Experience using PowerShell and Central administration to make changes to the farm for daily task.
  • Administrating/Build SharePoint 2013 Farm Infrastructures and maintain service on SharePoint 2010 farm.
  • Administering and maintaining SharePoint third-products such as Bamboo Ultimate Suite, Nintex, Metalogix StoragePoint, ControlPoint and DocAve.
  • Perform SharePoint, Windows, Cloud backups, maintenance, patching and upgrades.
  • Ensure server availability (Policy’s Applications, SharePoint Server Farms, AIS Cloud and Policy Cloud)
  • Interacting with Client to gather information to offer technical advice.
  • Support the installation, configuration and maintenance of Active Directory Rights Management Service.

Confidential

Application Support

Responsibilities:

  • Troubleshoot and test application with developers to ensure it work in the VA environment.
  • Provide training to user that needs help with custom application and configuration issue.
  • Act as PoC for local IT and infrastructure engineer to ensure their issue is being address the right personnel.
  • Help SharePoint training team to answer any question technical question about SharePoint 2010 during training and answer any question that is email to the VA helpdesk .

Confidential

Installation Technician

Responsibilities:

  • Conduct Room survey for new and existing user to ensure the meet DoD standards.
  • Implementing and configure Tandberg VTC to be deploy to new users.
  • Configure/manage CISCO Management Suite through Gatekeep, TMS and HTTPS.
  • Add/remove systems and accounts from Active Directory via ARS.
  • Testing new Window images to provide feedback to the system engineer.
  • Add and Remove any hardware equipment to meet the DoD standard.
  • Add and Remove User account on BES for Blackberry.
  • Upgrade and issue new Blackberry for all policy users.
  • Add and Remove User account on Mobile Armor.
  • Preparing laptop to meet all the DoD requirement.
  • Responsible for recommending, documenting, implementing and troubleshooting computer information systems.

Confidential

Computer Technician

Responsibilities:

  • Support end user from transition for life cycle replacement and troubleshoot any hardware and software issues.
  • Provide remote support for customers off-site using DameWare.
  • Work with Remedy ticketing system to provide customer support.
  • Provide technical support for DoD staff concerning network connectivity, hardware installation, software installation, access control for network resources, and imaging of computers.
  • Provide support services that include workstations, laptops, printers, scanners, COTS & GOTS software, network connectivity, Blackberries, PDAs and other hand-held devices, and other customer defined IT problems.
  • Lead Technician for the Vista Migration team to migrate Confidential computers from MS Window XP to MS Vista.

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