Software Test Lead Resume
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OBJECTIVE:
New challenges in a position that will capitalize on skills and qualities cultivated through personal drive and years of hands - on experience, related al pursuits, and extensive foreign travel. To excel in a challenging position that offers the opportunity for professional growth.
SUMMARY:
- Dedicated to meeting the expectations and requirements of internal and external customers, getting first-hand information and marking improvements in products and services
- Establishing and maintain effective relationships with all customers
- Provide the information that leads to effective collaboration between team members and outside organizations.
- Relate to a wide range of diverse individuals and build appropriate rapport and constructive effective relationships. Using diplomacy and tact to defuse even high-tensions situations.
- Motivate others inspire growth, drive, loyalty, teaming to name a few.
- Time management skills
- Project Management
- Strong belief and practice in teamwork, mentoring scheduling and program close out
- Excellent problem solving skills both in a group setting and personally.
- Customer Service, Emergency, and Problem Resolution
- Recruiting, Finance, Building, Maintenance, Business Planning
EXPERIENCE:
Software Test Lead
Confidential
Responsibilities:
- Represent Microsoft at Customer functions, and Campus Recruiting. Strong communication skills dealing with customers, developers, test teams.
- Software Test Engineer, on the Exchange product team supporting customer project and system test.
- Designed and executed test plans and test cases to ensure product functionality
- Run test cases with multiple topologies, protocol stacks and equipment.
- Test regression on Power PC for localized clients to US and French servers.
- Test Lead on Auto PC over Wireless applications, security, help, UI, HTML controls, Setup.
- PM on multiple feature sets creating Specs, Relnotes, Customer interface.
- Provided test plans, schedules, docs, Triage, Warteam, specs, Equipment, software requirements, Marketing data.
- Oversee all QFE requirements for Migration, QA and CD verifications.
- Teach test methodologies representing Microsoft at Seattle University
- Provided complex testing in the shared setup and usage arena, solving many customer concerns.
- Instrumental in regressing problems associated with Exchange early adopters program.
- Perform hardware/software troubleshooting; recommend certain functions in software to enhance user compatibility.
- Shipped/Worked on Products: NT 3.51/4.0/5.0 , Win95,98, Office 95,98 Exchange 4.0,/5.0/ 5.5/ Sp1,Auto PC V1, Extranet, Antipiracy to name a few
- Coordinate operation, relocation and sustaining service on any host (HP, IBM) or remote site computer network.
- Perform fault isolation, problem resolution and service restoration.
- Monitor system performance, develop and program systems for all unique requirements.
- Develop and maintain system integrity and interfaces.
- Instruct employees on a variety of topics including inventory systems, PC usage and mainframe applications.
- Responsible for engineering, tooling and production systems, and computing requirements.
- Program Manager for vendor software testing and requisition.
- Manage design, implementation and sustaining teams supporting Defense & Space Group (Approx. 40 employees) for Tooling Inventory System.
- Resolved internal data and inventory problems by restructuring policies, procedures.
- Provide networking and sustaining, which included but was not limited to IBM's Structured Network Architecture, Ethernet (Novell), Phonet, Xyplex, DEC to name a few.
- Played instrumental role in software testing and feasibility for data integrity and usage.
- Played instrumental role in the successful implementation of Job and Accountability system for the B-2 program.
- Application system focal troubleshooting and test all possible problems pertaining to software/hardware and networks.