SUMMARY:

• Software Senior Quality Assurance Analyst with full SDLC experience, including Lead role, automation testing, designing, developing and implementing test plans, test methodologies and test processes. Qualifications include ten plus years of leading QA software testing experience and five plus years of testing experience in banking applications, mortgage, financial management applications testing and analysis of various applications in n - tier, web and client server.
• Strong Quality Assurance testing experience within Agile and Waterfall methodologies.
• Experience leading multiple projects and giving recommendations for application and strategy for automation testing.
• Implement appropriate testing measurements and metrics and provide guidance for developing traceability to requirements and user stories.
• Developed Master Test Plans, Defect Management Process, logged and debugged defects and created defect reports.
• Ability to multitask and prioritize work to meet deadlines based on management strategy and provides benchmarks and analysis of testing status.
• Consistently recognized for problem-solving skills by programmers, leads and managers.
• Good in analytical thinking, negative testing, debugging and inquisitive.
• Excellent communication and problem solving skills and ability to interact with a team.

TECHNICAL EXPERTISE:

Operating Systems: Windows Vista/XP/NT/2000, MS Office Suite and UNIX

Languages: SQL, JAVA, HTML, ASP, .NET, Ruby and XML

Databases: Oracle9i, SQL Server, MS-Access

GUI: Visual Basic, Forms, Lotus Notes 5.0, Flash, RTMP

Testing / Management Tools: Quality Center/HP ALM, HP UFT, Selenium WebDriver with WATIR, Rubymine, Rally - CA Agile Central, WARP tool, Rational Clear Quest, Test Partner, Bugzilla, Tenable- Nessus Network Security testing tool, Eventum / Qtrack Bug Tracking Tool, JIRA, TRAC tool, Perfmon, Fiddler, Desktop Originator, Desktop Underwriter 5.7 (Fannie Mae). Agile / Scrum and Waterfall methodologies. IEEE Standards (FAA)

Industry: Banking Wealth Management, Mortgage, Health and Insurance, Retail Marketing, Media, Digital Signage, Communications, Fleet and Freight Management, Financial Banking Credit Card Services, Data Research, Education and Testing.

EXPERIENCE:

Confidential, Minneapolis, MN

Senior QA Analyst

Responsibilities:

• Took initiative in updating and overlooking the efforts to develop and create both Functional and Regression suites for all the components of the Pricing system in Microsoft Test Manager along with working on current sprints and assigned tasks in MS Team Foundation Server.
• Supported team overseas in India and overlooked their tasks and status for ongoing sprints, Guided them with Knowledge Transfer and timely execution of their tasks. Took Lead in creating and executing plans for UAT, Production and DR QA validation efforts.
• Built automation regression scripts in the new framework by building application keywords and block keywords based development and executed the scripts in eclipse, Selenium and Test Case Builder
• Performed Smoke, Regression, Functional, Database and web services testing.
• Performed testing in multiple testing environments for each Sprint release (IT1, IT2, UAT, and Production)
• Attended daily scrum and also conducted scrum when needed and performed test case reviews of peers and provided feedback and support.
• Tested csv files with large data and its uploading import process and validated uploaded data in SQL Server 2014 and performed boundary and load testing.
• Lead QA efforts in multiple production releases and Quarterly DR Release.
• Supported and volunteered in production validation during weekends and off work hours.

Tools: Windows XP, SQL Server 2014 management studio, TFS, Microsoft Test Manager (MTM), Test Case Builder, Selenium, Java Eclipse, SharePoint, and SQL.

Confidential, Minneapolis, MN

Senior QA Analyst / Lead

Responsibilities:

• Involved in the execution and creation of test scenarios, test scripts from the System Stories, BRCDs, User Interface and Process Application Documents and meetings with Business Analysts and multiple team Leads.
• Guided the Automation Team in highlighting test scenarios currently executed manually that should be added to automation suite and provided repetitive scenarios that should be automated. Advised on methods to improve current automation framework (i.e. dedicated virtual machines for parallel throughput).
• Performed Smoke, Regression, Functional, In-Flight (Pre-Deployment and After Deployment Data Setup and Testing), Negative and Automation Testing.
• Performed testing in multiple testing environments for each Wave release (SIT, UAT, Prod fix and Production)
• Executed regression automation scripts using HP UFT and Selenium WebDriver to support Code Deployment validation and functional testing.
• Performed technical automation code review, and troubleshooting ensuring high quality of automation scripts for upcoming Wave.
• Executed between 25 to 30 test scripts per day and also helped other team members / teams in completing their targets. worked with Leads / Business Administrators / Scrum Masters / Developers to develop the test scripts and test data.
• Took opportunity when requested to Lead the team and created Defect Meeting Agenda, Conduct Defect Meetings, Plan and start Code Validation and smoke testing, Participated in all project standing meetings, Create Testing timeline and status, create Defect report spreadsheet and performed test execution.
• Performed testing in multiple Data centers (Shoreview, Tempe) collected metrics and did Analysis.
• Performed functional and regression testing for multiple products migrating from AES application to WICE application and performed integration testing and End to End testing.
• Created Test requirements and executed Manual Test Cases by using positive and negative data inputs working closely with developers and Product Leads.
• Logged defects and associated the defects with corresponding test scripts in ALM.
• Coordinated testing efforts, attend meetings with offshore team resources and executed scripts.
• Built and tested 100s of WICE and AES Requests with multiple user access levels, multiple product setups and subgroup routing scenarios using tools like ‘TMSC-IC Alignment’, ‘Manage Time and Holiday Schedule’, ‘Business Admin Access’ and TIBCO.
• Performed and delivered Manage Accounts functionality testing for the last wave single handedly after resource loss and successfully deployed to production.
• Supported and volunteered in production validation during weekends and off work hours.

Tools: Windows XP, Oracle, Java, Rally, Quality Center /ALM, SharePoint, TIBCO, UFT, Selenium, Ruby and SQL.

Confidential, Laurel, MD

QA Lead / Analyst

Responsibilities:

• Involved in updating scripts based on Business Scenario walk through meetings with Business People and stakeholders.
• Wrote Test Scenarios and Test Scripts.
• Documented Test Scripts in Quality Center.
• Identified and setup Test Environment and Test Data.
• Created Requirements Traceability Matrix (RTM), traceability of business requirements / business scenarios / test scenarios mapping to test cases.
• Took part in developing UAT Test plans, Test execution Run Schedule, and other related test documents based on requirements and design specifications.
• Logged defects in Quality Center and followed up with developers to retest fixes.
• Tracked and facilitated issue resolution.
• Reported Daily Metrics and participated in Daily Status Meetings.

Tools: Windows XP, Oracle, JavaScript, Quality Center, SharePoint, WebBuilder, SQL and JIRA

Confidential, Des Moines, IA

QA Senior Analyst

Responsibilities:

• Involved in the execution and creation of test cases from the Software Requirements document and meetings with the Business Analyst's.
• Analyzing the Use Case designs, Class designs, Database designs to design the work load analysis and to identify and structure test procedures and to visualize the virtual output.
• Performed Role testing for new and existing stipulations added, verified User roles for different loans and performed message testing checking appropriate message is returned for the potential criteria.
• Used automation tool WARP for setting up preconditions and seeding the loans per test script milestone.
• Performed testing in multiple environments and CORE instances.
• Executed between 8 to 12 test scripts per day with close to about 100 cases in each script and also helped other teams in completing their targets.
• Worked with Project manager to develop the test scripts and test data.
• Participated in all project standing meetings
• Collected Metrics and did Analysis.
• Participated to ensure that project executes as per the software quality assurance plan.
• Created Test requirements, Test sets.
• Executed Manual Test Cases by using positive and negative data inputs.
• Reported results and defects in JIRA.
• Built, processed and Funded 100s of Loan scenarios for Functional testing.
• Built and tested Regression Loan Scenarios.
• Prepared test plans test cases for testing and enhancements and changes for each release.
• Performed Integration and Regression testing keeping the new changes in scope and old functionality in-tact.
• Worked in a team of 6 and communicated and participated in effective resolve of the project.

Tools: Windows XP, Oracle, Java, and JavaScript, Quality Center ALM, SharePoint, Visio, Business Process Manager, HULA, Web-Builder, SQL, WARP and JIRA

Confidential, Minneapolis, MN

Quality Assurance Analyst

Responsibilities:

• Performed various duties like creating Test Plans, conduct Test Plan reviews, Test Schedule reviews, and assist in writing test cases and coordinate defect Log meetings.
• Developed Test Estimation from Initial Project Planning, Risk Analysis, Test Iterations Planning (Very High Priority features to Very Low), Exit Criteria, Reporting, UAT and Handoff.
• Worked with business team in understanding business needs/ problems and building Test Scenarios and strategy documents for the data products to meet business needs and requirements.
• Performed Informal Risk Based testing and developed Quality Risk Analysis report by identifying Risk Items, Risk Level, Impact, Risk Priority, Extent of Testing and Traceability to the requirements.
• Performed database testing against SQL compliant data Stores, SQL server 2005.
• Developed system test plan, prepared test cases. Plan to Perform Functional Testing, System testing, Interface testing, Integration testing, Performance testing and Mobile apps testing.
• Interacted with offshore development team in Philippines and conducted Test strategy and Test coordination meetings along with Bug Log meetings.
• Used automation tool Selenium IDE and performed simple verification and validation testing scenarios.

Tools: Windows XP, MS SQL Server, ALM, SharePoint, SQL, XML, Visual Source Safe and JIRA

Confidential, Minneapolis, MN

Quality Assurance Lead

Responsibilities:

• Performed the role of a QA lead with 6 testers towards the release of entire application which was being GUI enhanced and performance enhanced.
• As a lead did various duties like write Test Plan, provide QA resource cost estimates, conducting Test Plan reviews, Test Schedule reviews, assist in writing test cases and coordinate defect Log meetings.
• Suggested aggressive testing strategies based on the short deadlines and lack of requirements and functional specifications.
• Performed database testing against SQL, SQL server 2005.
• Developed system test plan, prepared test cases.
• Performed Functional Testing, System testing, Interface testing, Integration testing, Performance testing and User Acceptance Testing.
• Interacted with offshore development team in UK, conducted Bug Log meetings and daily scrum.
• Used bug tracking tool 'Trac' and 'Testopia' and ‘Bugzilla’ defect enhancement and management tool.

Tools: Windows 2000/XP, MS SQL Server, Oracle, ALM, .Net, perfmon, SQL, XML, Visual Source Safe and Bugzilla.

Confidential, Minnetonka, MN

Quality Assurance Analyst

Responsibilities:

• Performed Functional, Regression and data Validation testing in the role of a QA Analyst for a complex distributed software system.
• Took part in developing test strategy which is scalable and test the secure and reliable exchange of data between widely distributed locations.
• Also performed various duties like attending spec reviews, writing test plans, test scripts and coordinate meetings to review test scripts, reported Defects and followed up.
• Deployed batch files (sql scripts, stored procedures and created Databases and tables) from command prompt and validated the deployment in various environments.
• Performed database testing against SQL compliant data Stores, SQL server 2005.
• Performed communications testing using devices and inbuilt automation tools.
• Performed testing for GPS communications and Satellite communications.
• Performed Deployment and rollback validation testing and tested system configurations.
• Handled multiple projects and performed production deployment validation.
• Developed system test plan, prepared test cases and executed them.
• Used bug tracking tool JIRA as issue tracking tool and Eventum / Qtrack for smaller projects and worked with 'Bugzilla' defect enhancement and management tool for other projects.
• Interacted with the developers and Project leads to meet the tight deadlines for completing the testing of the projects being deployed and worked weekends to complete the tasks.
• Performed hardware and device implementations to test the software which interacted with the web system.
• Took part in coordinating resources to setup a QA Lab where all the devices with different versions were setup and testers were able to execute test cases effectively saving time.
• Performed intensive manual testing and took part in Acceptance testing.

Tools: Windows 7 / XP, I.E, Netscape, Microsoft SQL server, SQL, Java, .NET, Nessus, Testopia, Bugzilla.

Confidential, Eagan, MN

Quality Assurance Analyst / Lead

Responsibilities:

• Questar is a full-service data research and consulting firm, internationally recognized for high quality survey research solutions, Data analytics that provide organizations with feedback on their customers, employees, and leaders.
• Questar Internet Survey System and Questar Administrative Tool (QAT)
• Performed the role of a QA lead for various releases in QISS and QAT integration project. As a lead did various duties like attending spec reviews, writing test scripts and coordinate meetings to review test scripts and test plans.
• Performed database testing against SQL compliant data Stores, SQL server 2000 and 2005.
• Gathered specs for tool enhancements, developed system test plan, unit test plan, prepared test cases and executed them. Performed extensive black box testing.
• Used Lotus Notes defect enhancement and management tool.
• Used open source network security tool 'Tenable Nessus' to automate security testing and provided report with recommendations and results.
• Created QA procedures/documentation interacted with the developers and discussed bugs that existed previously, reassigned them accordingly in Lotus Notes bug tracking system.
• Performed manual regression testing in both .NET and ASP based applications and logged issues and conducted meetings to discuss about the status of the project in view of the QA department.
• Setup data to run and test reports.

Tools: Windows XP/NT/2000, I.E, Netscape, Microsoft SQL server, TSQL, VB, Java, ASP, .NET, HTML, Actuate, Nessus, QADirector, QARun, Test Partner.