PROFESSIONAL SUMMARY:

• 7 years of experience in IT industry as a QA and Business System Analyst/ Data Analyst.
• Experience in Software Development Life Cycle (SDLC) using the Waterfall Model and Agile - SCRUM Methodology.
• Preparing Business (BRD) /Functional (FRS) /Technical Specifications, Use cases, Meeting Minutes (MOMs), User Stories, Epics (Agile), Testing requirements and writing Test Plan, Test Strategy, Test Scripting using Selenium, Test cases/ scenarios manually, Requirement Traceability Matrix, Kanban board.
• Smoke testing, White-Black box testing, Functional Testing, System Integration Testing (SIT), Regression Testing and User Acceptance Testing (UAT).
• Skilled in Salesforce CRM, Apttus CLM & CPQ (Configure Price Quoting) - to manage configuration, pricing, quoting, discounts & proposals.
• Knowledge in DBMS and SQL, PLSQL Packages, Stored procedures and Functions.
• Selenium automation using Selenium WebDriver, Selenium Grid, Java testing, REST/SOAP API Web Services, HTML.
• Test management tools like HP Quality Center, Jira, Rally, Confluence, BugZilla.
• Salesforce standard objects - Accounts, Products, Contacts, Leads, Opportunities, Quotes, Reports and Dashboards.
• Worked on different Salesforce environments such as production, testing and development sandbox.

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Salesforce Quality Analyst/Business System Analyst

Responsibilities:

• Perform end to end testing in Salesforce environment including cross system integrations across multiple work streams.
• Development & Testing in Configure Price Quote (APTTUS- CPQ ) Product and Pricing, configuration settings as they relate to business requirements, standard Quote/Proposal creation process, approval rules and integration with Salesforce objects. Also worked on DocuSign for Quote approvals.
• Preparing test scenario, test case, test plans, test scripts, test strategies, test estimations, test efforts, scheduling, execution of test cases and defect tracking and regression testing.
• Hands-on in various Salesforce standard objects like Accounts, Products, Contacts, Leads, Opportunities, Quotes, Reports and Dashboards.
• Interacting with stakeholders to gather requirements, analyzing and provide solutions for business in Salesforce and CPQ.
• Projects are developed in hybrid methodology (documented requirements, use cases, user stories, epics).
• Responsible for testing Custom object, Custom standard fields, validation rules, workflow rules, task, page layout in Salesforce .
• Develop high- quality functional UAT Test strategies and lead the successful completion of UAT on each release of the project with the help of end user requirements.

Environment: Salesforce, CPQ, Kanban, SQL Server (SSIS, SSRS), MS Office (Word, Visio, PowerPoint, Excel(Pivot Tables)), JIRA, Sage Intacct Accounting, Microsoft Dynamics Great Planes (ERP), TechHub Service Management .

Confidential - Seattle, WA

QA Engineer

Responsibilities:

• Analyzing Business Requirement/Features and preparing the Test conditions in HP Quality Center.
• Documented and executed end to end Test plans, Test cases and Test scripts based on business requirement and performed UAT (User Acceptance Testing).
• Performed backend testing using SQL (Extract, Transform and load).
• Managing/Reviewing Account details like Profile, Billing & Payments, Shop, Account setting, privacy, etc.
• Built automated test-suites using WebDriver Java / Selenium test suites, Rest/ SOAP APIs, TestNG.
• Facilitated and actively participated in meetings to ensure proper communication relating to active and in-process issues.
• Performed Integration and Regression testing to check compatibility of new functionality with the existing functionalities using Selenium WebDriver.
• Attended Scrum meetings on daily basis and discussed various challenges involved in testing the application, was always a proactive individual in sprint meetings (planning, retrospective, demo).

Environment: Java, XML, HTML, SQL, Rally, Agile Project Management (Kanban), ALM-QC, Selenium, Rest/ SOAP UI, Window 7, MS Office (PowerPoint, Excel-Pivot Tables, dashboard reports).

Confidential

Quality Assurance Analyst

Responsibilities:

• Prepared test estimation, test plan/ scenarios based on Requirements Traceability matrix, functional and regression test suite for project
• Validated the data from Front End to Back End tables in SQL Database.
• Created stored procedures, views, tables in SQL.
• Participated in scheduled meetings with Development team and Business analysts.
• Monitor and track high Priority defects on day-to-day basis, write positive and negative test cases, improve traceability, to reduce project risk and increase the quality of the application.
• Developed QA processes automation test scripts using Selenium to test Web based user interfaces for different type of browsers.
• Interacted with development team to identify the defects.
• Suggested automation process improvements & engaged in framework enhancements, code reviews and maintaining deliverable functionality.
• Systems Integration Testing of web based application, time tracking through electronic gadgets (devices and mobiles) .

Environment: Selenium , SQL Server, MS Office, HTML, Windows, My Eclipse, Java.