Software Quality Assurance Manager Resume
CAREER SUMMARY:
- An experienced QA professional with 12+ years of experience in Software Testing and Quality Assurance practices. Proven experience analyzing project status based on best practices, project needs, and client expectations. Strong overall experience in SDLC, STLC, Defect Management, and QA Process Optimization. Strong hands - on exposure in developing, implementing, and maintaining test automation strategies
- Extensive working knowledge on Iterative Waterfall Model, Agile SCRUM Methodology, and Test-Driven Development
- Experience in Black box Testing, SOA Testing, Systems Integration Testing, Regression Testing, and UAT
- Excellent skills in analyzing the requirements, design documents, and functional specifications
- Experience in developing Test Planning, Test Strategy, Test Execution and Test Data Management
- Actively involvement into Project coordination, Release Management, Configuration Management, and Risk Analysis
- Experience in Tool Evaluation, Selection and Implementation to bring cost effectiveness to the testing organization
- Proven software development and testing experience in varied technological platform at an enterprise level
- Strong domain knowledge on Healthcare, Banking, Financial Services, e-Commerce, Media & Communication
- Proven expertise in planning and implementing large-scale functional and regression test automation framework using HP QuickTest Professional and HP Service Test for enterprise level SOA testing
- Experience working with soapUI for integrated SOA testing: web service inspection, invoking, development, mocking, functional testing, and compliance testing.
- Expertise in Service Virtualization Effort for Web Service Testing with open source tool PARASOFT and Continuous Integration (CI) Testing using Hudson Integrated Platform (Later forked as Jenkins)
- Lead as well as Hands-On with Selenium (Selenium IDE & Selenium Remote Control) with Java to perform web based automation. Sauce Lab for Continuous Integration with Cloud Computing and Selenium Web Driver with Python for browser based automation for regression.
- Expertise in Selenium automation using Selenium WebDriver, Selenium Grid, JAVA, JUnit and Maven.
- Designed and implemented different automation framework like Page Objects Framework, Keyword Driven Framework, Data Driven Framework, Hybrid Framework etc.
- Expertise in writing Selenium automation scripts in JAVA for highly transactional E-Commerce websites.
- 4+ years of experience in managing and coordinating geographically distributed QA teams.
- Proficiency in coordinating, leading and supervising QA project teams in Onsite/Offshore Global Delivery models.
- Hands-on experience with Test Estimation, Risk Assessment, Resource Capacity Planning and Scheduling, Status Report formulation, mentoring and providing .
- Conduct monthly one-on-one’s to provide guidance and feedback on performance and work efficiency. Collaborated with Senior Management on trends, issues and statistics of team workload.
CORE EXPERTISE:
- Test Strategy and Execution
- Test Planning & Management
- Test Automation and SOA Testing
- Quality Assurance Project Management
- Quality Assurance & Quality Control methods
- Metrics and Reporting
TECHNOLOGY:
HP Quality Center 10, HP ALM, HP QuickTest Professional 9.5, HP Service Test 9.5 for SOA, Serena TeamTrack, .NET, soapUI 3.6.1, Parasoft, LOAD UI, HP Load Runner, Worksoft Certify, Selenium WebDriver, Postman, MS Project, Smartsheet, MS Visio, IBM Rational Doors 9.2, Citrix Metaframe Access Client,, Putty, Fiddler, Maven, Eclipse/RSA, RSA, Tortoise SVN, CollabNetSubversion CLI Client, JRockit, 10.1 Oracle Client, WinSCP, Saucelab for Continuous Integration, Atlassian Suite (Jira, Confluence, Bamboo, Bitbucket/Github, Crowd), SourceTree, Karma, MS Visual Studio
PROFESSIONAL EXPERIENCE:
Confidential, PA
Software Quality Assurance Manager
Responsibilities:
- Hired and grew QA engineers onsite/offshore.
- Review business requirements, use cases, user stories, and functional specifications.
- Implemented and managed test process through JIRA, Github and Confluence.
- Lead the QA team of 8 onsite and 10 offshore resources
- Managed manual and automated software testing at several levels (regression, integration, performance, etc.)
- Managed software QA automation effort developed in SOAP UI, NUnit (C#) and MS Visual Studio for .NET development work.
- Reviewed and approved test plans, cases, scenarios, and scripts.
- Defined software QA standards, metrics and methodologies.
- Use project planning and issue tracking tools (e.g. Jira/Smartsheet) within an agile development methodology.
- Managed software release planning activities during iterative development cycles.
- Owned the communication on Release planning across the organization.
Confidential, Philadelphia, PA
Test Manager
Responsibilities:
- Responsible for test Assessment and Tools administration & innovation.
- Involved in Supplier management, demand / capacity Management
- Responsible for competency management ( and knowledge management), test environment management and test data integrity
- Established a Testing Automation Center of Excellence and achieved 70% automation in the given project.
- Created Test Orientation plan and test strategy for Agile SDLC based projects.
- Established Testing Center of Excellence ( Confidential ) for a major health insurance client. As the Confidential Setup Manager, was responsible for Estimation component of the setup process, including the implementation of Standardized and uniform test process and practices across all ecosystems, mature test estimation, test strategy and other testing related disciplines.
- Performed Test Assessment & Gap analysis and defined and implemented Testing Services foundation for one of the major client at the finance domain.,
- Defined test strategy, test plan and stream line testing methodologies, tools and process.
Confidential, West Chester, PA
Quality Assurance Manager
Responsibilities:
- Responsible for leading a team of 5 QA Engineers onsite and 15 Offshore resources from Service providers providing test services for Confidential Enterprise Service Platform (ESP) and The ESP Data Management (RDM).
- Responsible for establishing a Test Automation Center of Excellence for the middle-tier Web-Services layer between the e-commerce portals and back-end Database layer.
- Performed Tool Evaluation, Selection and Implementation for cost effectiveness to the organization by replacing HP Service Test with open source tool PARASOFT and HUDSON Integrated Platform (Jenkins) for Test Execution with Continuous Integration replacing HP Quality Center (ALM).
- Responsible for establishing best practices for Agile SCRUM test development and adhering to Test-driven development (TDD) principles for developing Functional Class Diagram for model driven architectural process
- Active participant of JAD (Joint Application Development) sessions with functional Architects & business analysts
- Participated in analyzing class diagrams and sequence diagrams and delivered functional test scenarios
- Design SOA automation test solution using HP Service Test to test web services hosted on BEA WebLogic server
- Responsible for Test strategy document, Test Driven Development Compliance document, Test Closure document, Resource Planning, Test Estimation, QA dashboard, QA checklist.
- Managed shake out testing, Schema compliance testing, Functional Regression testing, System Integration testing
Confidential
Sr. Test Lead
Responsibilities:
- Responsible for test management and test planning for various clients, such as Confidential, Confidential and Confidential .
- Responsible for test effort estimation, test scheduling and tracking of testing activities, defect management & risk analysis.
- Lead the team in major test phases - Functional, Regression, Usability, Integration & User Acceptance Test
- Create and execute test plans and scripts to validate business requirements and system goals
- Test Report formulation showing defect density, test case coverage and traceability matrix
- Cultivate and disseminate knowledge of quality assurance best practices.
Confidential
QA Lead
Responsibilities:
- Responsible for test management and test planning - leading a 2-4 members’ QA team with varied expertise.
- Participate in reviews of Functional Requirement Specification walkthrough, Technical Design documents and related artifacts
- Study Business Requirement and System Requirement specification documents to develop test strategy and test scenarios
- Develop Test Automation solution using HP automation testing tool
- Responsible for Test Data Management and Test Environment management and coordination.
- Responsible for Software Configuration Management and Version Control of QA artifacts
- Coordinate with onsite test team across multiple project phases
- Project coordination to track important milestones and project goals
Confidential
Software Engineer
Responsibilities:
- Support full lifecycle application design and development of software programs
- Responsible for High Level Design and Low-level design of software applications
- Participate in unit testing, integration testing, and performance optimization of software applications
- Responsible for Software testing and defect tracking
- Document software requirements specification documents, software release document and other technical artifacts