PROFESSIONAL SUMMARY:

• Software QA Analyst / Business Analyst with 6+ years of the entertainment industry experience in both testing of client/server in the mobile/entertainment Industry and IT support.
• Good understanding of the Software Development Life - Cycle (SDLC), STLC, Bug Life Cycle and software development methodologies, including Waterfall, Agile/Scrum (Grooming sessions, daily stand-up meetings, retro and demo)
• Reviewed Business Requirements Document and Design Specifications in detail.
• Created Use Cases to determine business objectives in SQA
• Manual Tester including Black Box/Functional Tester and Grey Box Testing
• Experienced in creation of Test Cases, Plans Bug/Defect Tracking, Test execution, logging the defects
• Create Update database in Terminal Mac OS X and Windows Command MYSQL Server
• Experience in Confidential testing and troubleshooting for multiple environments business and residential HR-44 HR-54 and HS-17.
• Execute Analytic testing with Charles Proxy (Omniture testing)
• Good experience with Defect or Bug Tracking tool with JIRA
• Used HP Quality Center to write requirements/Test Cases
• Used Qmetry to write requirements/Test Cases
• Experienced in testing types such as System testing, Integration testing, Functional testing, Sanity testing/Smoke testing, Regression testing, System compatibility testing and Ad-hoc testing on web applications and mobile with Video Player and Confidential Testing.
• Proficient in MS Office

EXPERIENCE:

Confidential, Burbank, CA

Video Tester

Responsibilities:

• Write Test Cases to reflect new platforms from requirements
• Utilitize Charles Proxy and Wireshark to obtain video logs
• Tested with various OTT on the TV platforms including Roku, Apple TV tvos and android fire TV
• Assisted in Bug tracking in JIRA database
• Utilitize Jenkins for Android SDK download and Xcode for iOS SDK downloads
• Obtained Crash Logs from Xcode for iOS and Android Studio for Android Platforms
• Involved in Smoke, Regression and System integration testing
• Involved in Agile Methodology including stand-up, planning, grooming, demo and retro
• Execute Test cases and ensure defects are written and updated in JIRA
• Involved in UAT testing before the app is pushed to the app store/google play store
• Used basic SQL to update and pull data from movie contents
• Teested various platforms in iOS and Android and report to QA lead for any major blockers
• Ensure a sweep and regression is done daily to meet the standards of the CBSi App

Confidential, EL SEGUNDO, CALIFORNIA

Senior Quality Tester

Responsibilities:

• Generate Confidential log for errors related.
• Used Charles Proxy and Wireshark for Backend Video Streaming Playback testing
• Used XCode, Android Studio to pull crash
• Generate LogCat from ADB Logical on terminal Mac OS X
• Create Update database in Terminal Mac OS X and Windows Command MYSQL Server
• Lead in managing Android Tablet and Android Phone Teams for creating test case test suites in Qmetry and Create new bugs/defects/tasks in JIRA
• Create, Maintain and update new Test cases / scripts in Qmetry.
• Execute Test cases/scripts functional and performance stress testing
• Worked with off-shore to coordinate bugs written in JIRA for Mobile applications in Confidential . iOS and Android Application for Confidential testing in black box/functional Testing (Purchasing Pay-Per-View and other Movies/TV Shows and Stream recording content from a DVR)
• Tested with various entertainment platforms in Apple TV and Roku
• Generated the Test Approach, Test Plan and Functional Test Acceptance Criteria as per the project milestones for each mobile app testing
• Maintained multiple Confidential while manually testing mobile devices connected to a Confidential (Business environment)
• Assisted in QA - UAT with testing application before it is published in the app store.
• Used Agile Methodology daily for scrum meetings. (Grooming sessions, stand-up meetings, retro and demo on each Sprint)
• Verified and Validated applications before being published in the app store and android market.
• Performed Regression testing to ensure the function is developed correctly on each of the mobile platforms.
• Conducted VOD testing and Confidential testing per requirements in accordance to Confidential application and Confidential .

Confidential, Fremont, CA

Business Analyst

Responsibilities:

• Tested various mobile applications iOS, and android for financial feature
• Communication with development team, test team to ensure product delivery.
• Verified and Validated applications before being published in the app store and android market.
• Created Business and Functional Requirements managed through HP Quality Center.
• Conduct change requirements if needed on the Business Analyst Level after meeting with product owners.
• Create Use-cases and flow chart diagrams on a product to meet the requirements level
• Performed traceability matrix to ensure the updated test cases matches requirements.
• Defining functional/system specs
• Navigated through various mobile apps from iOS, and android.
• Built test cases to ensure that the system conforms to the requirements.
• Performed Positive, Negative, Smoke testing within the functionalities of the requirements.
• Perform Web app testing and API testing.
• Performed Regression testing to ensure the function is developed correctly on each of the mobile platforms.
• Involved in testing and meetings to identify project with Go or No Go submission to the client in the App Stores.

Confidential, LAWNDALE, CALIFORNIA

IT Support Specialist

Responsibilities:

• Oversee the daily performance of computer systems of Tier 1/2/3 support.
• Set up equipment for employee use, performing or ensuring proper installation of cables and network and personal printers, operating systems Windows XP and Windows 7, and software such as Lotus Notes Email.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications for around + clients onsite and offsite.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation. Tested Desktops to ensure quality performance
• Using Excel, Power - point and word spreadsheets in 2007 and 2010 versions.
• Refer major hardware such as monitor or printer issues or software problems such as installation failures or defective products to vendors or technicians for service.