SUMMARY:

• Poised to leverage testing &technical skills in the field of SOFTWARE TESTING & PROJECT MANAGEMENT towards successful career with a growth - centric organization that seeks an articulate team player committed to supporting organizational objectives
• Dynamic and accomplished professionaloffering 14+years of experience inSoftware Testing and Quality Assurance; presently spearheading functions
• An active contribution in the design, development, testing, troubleshooting & debugging of the process, post-implementation, application maintenance and enhancement support to the client for the product / software application
• Good experience and knowledge in testing the native, hybrid, mobile apps and web applications
• Expertise in Strategic & Operational planning of complex projects, Test Metrics, Key performance indicators (KPI’s), Risk and Issue Management, Release and Change Management, Team Development and Expertise.
• Strengthen Knowledge in Software development life cycle, testing Life Cycle, defect life cycle, various testing methodologies and models like Agile, Waterfall & V-Model.
• Managed the Automation testing (QTP) and designed Data Driven Test automation frameworks.
• Have excellent Project management skills, good decision-making skills, good communication skills, interpersonal skills and a Quality negotiator with the clients.
• Intensive experience in preparing and review of test strategy, test planning, test estimation, test execution and test coordination.
• Major Customers Handled: Confidential , FairPoint, Confidential, Confidential, Confidential Communications,& ICICI.
• Extensive Telecom Industry (Billing and Charging), Finance (BFSI), eCommerce, Retail (Supply Chain Management), Pricing & Banking.
• Knowledge of modern concepts of end-to-end project planning and implementation from scope management, to activity sequencing, effort estimation, risk analysis to quality management in adherence with international guidelines and norms like Scrum.
• Extensive knowledge in Customer Relationship Management (CRM) application& IBM Sterling OEM Applications.
• Engagement Management (EM) Certified.
• Experience in developing Java Selenium WebDriver/GRID test scripts and Test Frameworks.
• Proficiency inManual Testing with usage of test management tools like ALM, Quality Center, Bugzilla, and JIRA.
• Proficiency in Automation Testing with usage of testing tools like Selenium, Keyword Engine (java based).
• Extensive knowledge in Soap UI, Swagger &Postman.
• Good knowledge of testing multi-tiered Web based applications & Client-Server applications including Browser-OS knowledge and functional component testing.
• Experience in Database Testingon Relational Database platforms Oracle SQL/PLSQL& DB2.
• Good knowledge of ETL tools like Informatica.
• Define data requirements and templates for data management and data landscape reference.
• Well versed with Virtualization environment (VMware/HyperV); Installation & configuration of VMWare.
• Conducted various user conferences, training and demos showcasing new functionality and enhancements; Evaluating and gathering specific client expectations on QA.
• Managed various QA phases, Training and Mentoring of team members on processes /test methods.
• Lead UAT testing activities done by the Business Users and securing Sign off on the patches released to UAT.
• Log, track &verify resolution of software and specification defects along with documenting all phases of QA process.
• Extensive experience in Agile methodologies.
• Experience in Rally & Scrum ceremonies (Sprint Planning/Review/Retro/Daily Scrum).
• Coordinate defect review meeting between various stake holders.
• Experience in testing of web services (API Testing with KWE Tool), MQ, JMS, Configuration and troubleshooting Integration Services deployments within large scale distributed organizations. Extensive experience in web technologies.
• Implemented best practices in different projects for smooth delivery as per customer requirements.
• An energetic & self-motivated professional with strong communication and interpersonal skills.

COMPETENCY MATRIX:

• Project Management
• Software Development Life Cycle
• Manual & Automation Testing
• Quality Assurance& Control
• Requirement Gathering & Analysis
• Test Planning & Execution
• Defect Management
• Bug Reporting & Tracking
• Client Interaction
• Issues / Escalations Handling

TECHNICAL PROFICIENCY:

Testing Tools: Mercury Test Director, Quality Center, JIRA.

DB Interface Tools: Toad 9.0/9.5, MYSQL server

RDBMS: Oracle 9i, SQL, PL/SQL, DB2

Languages & Scripting: C, C++, VC++, Java, Oracle, VB, AS400

Operating Systems: UNIX (Sun Solaris), Linux, MSDOS, WINDOWS(NT/ 95/2000/2003/2008/ Vista XP), Macintosh

Defect Tracking Tools: JIRA, Rational Clear Quest, Bugzilla,Quality Center

Configuration MgmtTools: Visual Source Safe, CVS, SVN

PROFESSIONAL EXPERIENCE:

Confidential, Kansas, KS

QA Manager

Tools used: CRM, MYSQL server, Quality Centre, Soap UI, Post Man& Swagger

Responsibilities

• Test application using front hand application using CRM & the same will be testing using API testing with Swagger & Postman for tokens.
• Create Test Plan & Test Stategorie.
• Review the Test cases prepared by the team with the product owners and estimate time line for test preparation thru text execution.
• Conduct the defect triage with the development team and track the defect until closer.
• Identify the Automation test scenaio’s and let the Automation team to prepare the test cases and define the execution time line.
• Followed Agile methodologies, create user stories (Sprint Review/Retro/Planning).
• Coached team in optimal time utilization through concepts of scrum and agile management methodologies
• Participate in all scrum meeting to build the story & break the story in to Task and track them until end of the story completion.
• Create test data for the UAT Team and play a role for data management for smoother execution.
• Create and run Automation test cases using UFT and involved in Performance testing.
• Identify the test scenatios for Performance testing using Jmeter and help the team to buld the test scenarios.
• Created valid estimates for testing efforts, communicated these estimates and met deadlines in a timely manner
• Improved overall QA effort by improving processes and innovating better ways to test
• Interact closely with Developers to understand changes to the feature/product and educate the QA team for test preparation.
• Prepare and present Daily, Weekly and Monthly Status Reports and present to the higher managent.
• Involved in Sanity Testing, Integration, GUI, Functional, Compatibility, Regression, Retesting, System Testing, Production Verifications & UAT

QA Test Manager

Confidential, Atlanta, GA

Tools used: MYSQL server,AS400, Quality Centre

Responsibilities

• Involved in identifying the requirement gaps, project risks, dependencies and proposed the business solutions.
• Conducted brainstorm session of requirements, identification of project risks, dependencies, initiating test case creation, review requirement traceability matrix.
• Key participation in potentially shippable increment (PSI) planning meetings.
• Identified QA process boundaries and developed opportunities to automate processes and functions.
• Monitor the Test lab for execution in HP ALM and generate Test Summary Reports from Dashboard.
• Enact delivery upon completion of projects and ensure that delivery adheres to agile practices maintained by the company
• Validated all the business requirements are developed and tested before the production deployment.
• Involved in Data modification, Data backup and Data management versioning.
• Created Product demo documents and presented to various stakeholders.
• Actively participated in the defect bridges, production hailing bridges, post production support bridges etc.
• Provided post production deployment support and handled issues smartly and ensured quick resolution of the production tickets.
• Oversight of Release close out activities, implement process improvements and standardization across projects.
• Preparation of execution plan, reviewing & publishing daily status reports with trend/statistics.
• Created and maintained the SLA on Test metrics such as Test progress curve, Test coverage, Defect Mean time to repair (MTTR), and Defect Removal Efficiency.
• Coordinate with other team and played a role as an Environment manager/coordinator.

Confidential

QA Lead

Tools used: MYSQL server, Informatica, Mainframe, Quality Centre

Responsibilities

• Test Project planning - Estimation, planning, resourcing, monitoring, tracking, risk management.
• Communication - Interaction with client QA Manager, project development manager, interaction with release teams.
• Mentoring, troubleshooting, and working closely with the team.
• Manage Defect tracking and reporting.
• Data preparation and Data management for smoother execution.
• Create Weekly status reports.
• Review and track the testing deliverables.

Confidential

Tools used: MYSQL server, Informatica, Mainframe,Quality Centre

Responsibilities:

• Involved in Business Requirements and Functional Requirements gathering, reviewing process.
• Understand and analyzed available business requirements and functional requirements specification document.
• Reviewed the proposed model with the Subject Matter Experts from business, Quality Assurance
• Worked closely with Business Analysts and Developers to fill the gaps in the requirements.
• Participated in the bug review meetings, updated requirement document as per business user feedback and change in functionality of the application

Confidential

QA Lead

Tools used: Win2K3, Unix, Windows XO,Vistam,7,8

Responsibilities:

• Perform manual and automated testing of a Mobile-based application
• Interacted with Business Analysts and developers in requirements analysis, design
• Experience in automation testing with tools such as Selenium Web Driver, TestNG, Maven, Jenkins and preparation of Automation Test framework.
• Worked with mobile device Debugging tools like DDMS, ABD, LogCat and Charles Proxy.
• Involved in testing application on different mobile Platform such as iOS and Android devices.

Confidential

Tools used: Java/J2EE web based application, SQL Server, Windows 2007, HP Quality Centre 8.0

Responsibilities:

• Analysed and validated test results to ensure existing functionality and recommended Corrective action
• Prepared test data, defect tracking, status reporting, peer reviews and interaction with dev team and the client
• Played as a Production Support Engineer as an additional role
• Diagnose and Troubleshoot Problems in Client Place.
• Deploying New Releases in Client Place.