SUMMARY:

• Accomplished, results - oriented Professional with overall 18 years with 13 years in QA of proven success in leading, designing, and implementing sophisticated technical business solutions. Exceptional ability to balance technical and business needs, paired with superior people skills, resulting in effectively meeting requirements, deadlines, and expectations. Excellent leadership and communication skills; easily interacts with senior executive management, users, and staff with additional
• Over 18 years of diverse experience and 13 years of experience as a Software QA Analyst/Lead in Information Technology. Writing and executing test plans and test cases in highly structured/non structured environments and performing all types of testing and managing large groups of testers through Quality Center. Implemented QA metrics, unique ability to be conversant with wide range of people of technical abilities and seniority, root cause analysis.
• Diverse experience in Information Technology with emphasis on Quality Assurance, Manual Testing, Automated Testing using Quick Test Professional, Quality Center, Rational Test Manager, Rational Requisite Pro, Rational Clear Quest
• Experience in software analysis, Quality Assurance (QA) testing of Web, Client/Server, Mainframe, Manual and Automated Testing
• Involved in entire Software Development Life Cycle(SDLC) from Inception, Transformation to Execution, which includes Design, Development, and Implementation.
• Good Understanding in Waterfall, V and RUP methodologies
• Involved in entire QA Life Cycle, which includes Designing and Developing and Execution of the entire QA Process and Documentation of Test Plans, Test Cases, Test Procedures and Test Scripts for Manual and Automated Testing using Mercury Interactive tools
• Proficient in analyzing Business/ System Requirements documents and Use Cases, preparing Test Logs and Summary Reports
• Excellent Knowledge in Black Box and White Box testing
• Proficient in manual and automated testing for client-server as well as mainframe applications
• Expertise in Designing and Developing Test plans, Test Cases, Defect Tracking.
• Experience in performing Integration, System, Stress, Regression, Comparison, Recovery, Performance, Security, Smoke, Failure Point and User Acceptance tests.
• Expertise in GAP analysis and developing Traceability Matrices, and implementation of best of breed QA practices
• Extensively performed Backend Testing to validate the database for the integrity of data, Entity and Referential Integrities by checking the data model for the relationship mapping to make sure that data is stored in the right place i.e. Data type and Data size testing
• Utilized root cause analysis to easily, quickly and efficiently rearrange business ideas and processes into logical groupings
• Highly driven and motivated, Results oriented Sets high, but attainable standards to achieve for self and business, works and manages well, extremely dynamic and engaging personality, ability to work with wide variety of business and technical staff- including offshore development teams and vendors of various abilities and skills.
• Strong ability to understand and document critical data through effective data collection, data analysis and data interpretation
• Good knowledge in SOX compliances

TECHNICAL SKILLS:

Automation tools: Quick Test Pro10.0, WinRunner

Test Reporting Tools: Quality Center, Test Director, Rational Clear Quest,Test Manager

Operating Systems: Windows XP/2000/NT, UNIX, Linux, z/OS

Programming Languages: Java, J2EE, JSP, SQL, ASP, .NET, VB

Scripting Languages: VB Script, Java Script

Front End Tools: DHTML,XML, AJAX, ASP, FrontPage, Java, JSP, Servlets, Cold Fusion,Perl

Testing Methodologies: RUP, Waterfall, Agile, V-Model

Database: DB2, SQL Server 7.0/2000, Sybase, Oracle 9i/10g, MS Access

Application Servers: Weblogic9.x, Websphere6.x

Defect Management Tool: TestDirector 8.0, Quality Center10.0, Clear Quest7.0.

Project Management Tool: Microsoft Project, Clarity, VISIO

Reporting Tools: Business Objects X1, Crystal Reports10.0

Configuration Management Tool: Clear Case, PVCS, CVS, Visual Source Safe, StarTeam10.1

Miscellaneous Tools: Toad, Rational Requisite Pro, Telnet, FTP, SSH,TCP/IP, Ethernet protocol, MS Office suite, Lotus Notes, OWA.

PROFESSIONAL EXPERIENCE:

Confidential, NJ

QA Lead

Environment: VB, .Net, C#, Oracle 10g, Version1, Salesforce, LMS, Tracker Plus

Responsibilities:

• Coordinated with offshore/onshore team to get the overall status of QA Activities for every sprint releases
• Check and Review Test Cases documents to provide first level approval
• Analyze requirements during the Task planning sessions of the project and gave the estimates for the QA cycle.
• Developed Test Plans to obtain the necessary approvals /signoffs before each release
• Agile(Scrum) Methodology is been implemented using Version1 for all the releases/iterations.
• Prepare Agenda for the meeting and involved in scheduling by dividing the modules to establish start and completion dates.
• Attend regular stake holders meetings to discuss the progress of QA Activities.
• Act as a single point of contact between Development and QA for resolution and deployment activities.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Document and enforce all processes/procedures for testing is established as per standards defined by the organization.
• Organize/Conduct internal training required on various features to the team.
• Initiated the defect resolution meeting to go over the defects on the severity basis for triaging defects for each release

Confidential, NJ

QA Lead

Environment: Java, J2EE, Unix, Oracle 10g, Sharepoint, QC11.0, Rational Req Pro, CVS, SoapUI Pro 4.5, QTP11.0

Responsibilities:

• Coordinated with Onshore/ Offshore team with respect to QA activities
• Planning and managing the release cycles with rest of the team members
• Worked with the offshore team with the analysis of the business requirement document (BRD) of changes implemented and providing solution to test the same by liaising with the team members.
• Involved in creation of Test plan, Estimation, UAT plan and Test Metrics
• Reviewing the Test Cases and providing first-level approval
• Trained team members, analyzed current test processes, proposed and implemented a list of improvements to follow the norms of QA process.
• Managing the testing team by delegate tasks to the team and tracking the same
• Preparing status report and reporting the execution status and escalation of any critical/show stopper to weekly status meetings.
• Closely interacted with product management, business and development teams to assure most effective project execution
• Involved in Preparing High Level Test Scenarios for UAT and coordinated with the Line of Business for obtaining the signoff/approvals of the UAT Test Plan
• Lead System Integration Test activities including creating System Integration Test Plans, UAT Scenarios and project test executions for approvals/signoffs
• Used SoapUI Pro for Web service testing for the Agency interface which involves sending the request and obtaining the appropriate response.
• Continuously reviewing the quality processes followed in the project and identifying the areas of improvement, providing recommendations and step by step procedure towards streamlining the processes.
• Deploying the build in prod environment by liaising with the development team, performed test readiness review of environment, conducted automated test execution of regression test cases in batch, analyzed root cause of failed cases and published analyzed results on SharePoint for ease of access to different teams.
• Involved in coordinating the meeting to review all the outstanding MR’s to triage it based on its severity

Confidential, NJ

QA Lead/Automation

Environment: JAVA, J2EE, Micro-strategy, Teradata, Quality Center11.0, QTP11.0

Responsibilities:

• Developed detailed Test Plan and test criteria reviewing Business Requirements Document (BRD) and Software requirement artifacts.
• Developed Test Scenarios and Test Data using Quality Center
• Responsible for creation and maintenance of Test Matrix and Traceability Matrix.
• Executed manual and automated test cases and verified results with expected results.
• Involved extensively in conducting integration, performance and UAT testing.
• Involved in all phases of the quality testing process that was designed and developed for this project
• Co-ordinated Defect resolution meetings to triage it and to interact with developers for fixing the bugs
• Customization of the test process to determine the feasibility of the standard test process is adequate or not.
• Reporting daily status and publication of reports with requirements coverage for senior management review.
• Performed Positive Testing, Negative Testing, and Security Testing by using the Test data
• Performed test readiness review of environment, conducted automated test execution of regression test cases in batch using QTP and integrated with QC.
• Involved in User Acceptance Testing by providing test data for users.

Confidential, NJ

QA Lead

Environment: AS400, VB, ASP, Quality Center 10.0, QTP10.0

Responsibilities:

• Define the scope of testing. Analysis, Design and Creating Test plan with test cases to meet the functional and business requirements
• Create testing plan, test schedule, and estimate of testing effort while working closely with appropriate project and support resources
• Developed detailed Test Plan and test criteria reviewing Business Requirement Document (BRD) and Software requirement artifacts.
• Responsible for weekly status updates showing the progress of manual and automation testing.
• Involved in the Defect assessment meetings with the developers regarding the bugs found by the QA team during System/Integration Testing.
• Participated in all meetings planned for particular release and obtain necessary technical automation requirement. Such meetings includes, design review, test execution timeline etc.
• Involved in the estimation of project scope from the requirements to the deliverables
• Mentored the offshore team with all the new functionality/projects and involved in key recruitments for new people onshore and offshore.
• Coordinated with manual testers to set up the expectations on what will be handled by automation.
• Used QC to track defects and integrated with QTP to the execute the smoke/regression test suite
• Actively involved in UAT and provided the necessary test artifacts and results which requires signoff and demonstrated the functionality with the stakeholders
• Executed the Automation test suite using QTP 10.0 for the regression test for every new build.

Confidential, PA

QA Lead

Environment: M57(Node), M58(Node), Windows 2000 (Server), QC10.0, QTP10.0

Responsibilities:

• Conducted all types of independent inspections and investigations with minor or no supervisory guidance. The knowledge and experience to conduct all types of inspections and investigations meeting the HIPAA compliance with Regulatory standards and with FDA requirements . These inspections included complex, unusual and intricate manufacturing processes, dealing with firm managers and personnel.
• Configured the Node for the image Capture and the Server to install the EndoWorks application with the latest Knowledge Base updates (KB Updates)
• Used Technical Bulletin(TB) as reference for setting up the image capture nodes and configuring the server with latest KB upgrades conforming to the Regulatory standards.
• Executed the Test Protocol in the Node machines and validated the results in the Server with the latest Patch and the KB
• Used the various aspect in the EndoWorks application to create the simulated version which is used in real life to create the facility, associate a physicians and scheduling exams and so on.
• Used QC as test management tool to create the traceability of requirements to defect creation and integrated with QTP to run the regression scripts for the subsequent build.
• Attended the weekly meetings with the Project Manager, Business Analyst of the different Applications which all are impacted and providing the status of testing activities
• Performing peer review of test protocol to ensure the adherence of standards and for test protocol completeness
• Involved in Defect Assessment meetings to triage the defect tracking process using Quality Center

Confidential, DE

Automation Engineer

Environment: HP Quality Center10.0, QTP10.0, Oracle 10g, Rational ReqPro, TOAD, VBScript

Responsibilities:

• Developed Test Plan, Test Cases, Test Data and Test Summary Reports and followed the Waterfall methodology.
• Analyzed business needs, user requirement and specifications, formulating changes and identified various test scenarios to make sure that the application is adhering to business standards
• Documented test cases corresponding to business rules and other operating conditions and generated the Daily Test reports about Testing status and Defects summary
• Involved in the Analysis & Design Phase for a Loan Certifying Process and created test requirements and traceability (forward and backward) to test cases and functional requirements using Quality Center
• Performing peer review of test cases to ensure the adherence of standards and for test case completeness
• Involved in Defect Assessment meetings to triage the defect tracking process using Quality Center
• Developed SQL Queries using Oracle PL/SQL to query the database to test the back end process of the Loan Application.
• Involved in the creation of the architecture of Automation Data Driven framework for the modular approach undertaken for automation using QTP
• Used Descriptive Programming using VBScript to define the framework which consists of reusable components
• Participated in all meetings planned for particular release and obtain necessary technical automation requirement. Such meetings includes, design review, test execution timeline etc.
• Identify, prioritized document all important information on release changes
• Coordinated with manual testers to set up the expectations on what will be handled by automation.

Confidential, PA

QA Lead

Environment: HP Quality Center10.0, QTP10.0, Oracle 10g, Mainframe Emulator, HP- Unix

Responsibilities:

• Developed detailed Test Plan and test criteria reviewing User Requirements Document (URD) and Software Requirement Artifacts.
• Developed Test Scenarios and Test Data in Quality Center
• Responsible for creation and maintenance of Test Matrix and Traceability Matrix.
• Involved in Descriptive programming using QTP9.2 for automating all the regression test suites
• Extensively used QTP9.2 for automating the smoke tests and used Regular Expressions for the dynamically varying values
• Integrated with Quality Center to run all the regression scripts using QTP
• Executed the batch scripts using Test Batch Runner in QTP and used Recovery Scenarios in QTP for recovering unexpected run time errors dynamically
• Extensively used VBScript using the Data Driven Framework using QTP9.2 for developing the set of reusable components, function libraries, custom log files for setting the framework
• Involved extensively in conducting integration, performance and UAT testing.
• Involved in all phases of the quality testing process that was designed and developed for this project
• Participated actively in team meetings with developers for fixing the bugs
• Written User-Defined Scripts for data verification and validation
• Extensively used Unix to validate all the events produced in Staging
• Performed Data Driven Tests for the Database Testing
• Used SQL queries to validate the values for the Work Order Events and status generated with the system
• Performed Positive Testing, Negative Testing, and Security Testing by using the Test data
• Extensively involved in Regression Testing on various builds of the application and reported the defects to the developers using Quality Center for defect tracking.
• Prepared test environment, provided logistics & migration of test subjects from development environment.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL statements on Oracle10g Database.

Confidential, NJ

Sr. QA Analyst

Environment: Fidelity Mainframe Systems (CICS), Fraud Guard, Quality Centre9.2, QTP9.2, .NET, VBScript, ASP, Oracle 10g

Responsibilities:

• Coordinate with Business Stakeholder to understand Testing Scope and Requirements.
• Define the scope of testing. Analysis, Design and Creating Test Plan with test cases to meet the functional and business requirements
• Responsible for Developing Traceability Matrix(RTM) and prioritizing test cases /scenarios
• Agile /Scrum was implemented for one of the release of project which was delivered with tight timelines.
• Developed Quality Gates to define Entrance and Exit Criteria for every phase of SDLC
• Extensively used QTP for automating the regression test suite using Data Driven Framework
• Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to evaluate the current behavior of the application using Quick Test Pro (QTP).
• Created objects and assigned object properties using descriptive programming in QTP.
• Identified the objects which are not recognized by QTP and created new objects with descriptive programming.
• Created function libraries in QTP using VB Script and used them several times in the application testing.
• Extensively used VBScript in Exception Handling to debug and to store the results in the log file.
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table upon each iteration - Performed Data-driven testing using QTP
• Developed Base line scripts for testing the future releases of the application using QTP.
• Created test scripts using QTP and performed functionality, and regression testing on new builds of the application. Implemented checkpoints and synchronization, Data Driven tests, Parameterization.
• Test Management in Quality Centre, which includes:-
• Creating Requirements in Quality Centre
• Creating Test Cases in Quality Centre.
• Managing Test Execution in Test Lab
• Reporting.
• Defect Management.
• Address gaps in the existing defect management process and implemented new procedures.
• Coordinated the planning and execution of the full software development life cycle, including development and implementation of test infrastructure and Test plans
• Perform a thorough analysis of business requirements, functional requirements and technical requirements to develop robust end-to-end test conditions, cases and scenarios employing techniques of black box and white box.
• Conduct peer reviews and structured walkthroughs of test plan, test scripts and other testing materials.

Confidential, OH

QA Analyst/Automation Engineer

Environment: Windows XP, DB2, Java/J2EE, VBScript, .NET, JSP, Web Sphere6.0, webMethods, Clear Quest 7.0, QTP 9.0, Requisite Pro, Oracle 10g,Toad.

Responsibilities:

• Designed and developed Test Plan to document the overall process of all testing phases and also addressed the risk and mitigation strategy involved to set up the metrics
• Coordinated the planning and execution of the full software development life cycle, including development and implementation of test infrastructure and Test plans and followed AGILE Methodology
• Wrote test cases and test scripts for validating the UI functionality, designed data logic test scenarios
• Outlined test automation strategy in QTP using VBScript, defined core test automation scenarios for search, smoke and fee related tests using Data Driven Framework
• Involved in testing the application Confidential unit level, module level and system level for quality of the software
• Performed integration and regression test suites for the application/system stability
• Managed Requirements Traceability Matrix(RTM) and prioritization of test cases /scenarios.
• Wrote and manually executed test scripts based on process control and service charge types
• Leveraging the QTP tool to automate search, smoke and fee related features in the application
• Involved in automating the Regression Test Suites using QTP in VBScript for the existing functionality
• Tested the properties of the tables using table checkpoints using Quick Test Pro.
• Parameterized the regression scripts by creating a data table where in run time the scripts fetch data from the data table in Quick Test Pro.
• Effectively Managed, Coordinated, got Approved & Signed Off on the FMEA (Failure Mode Effects Analysis) / Failure Point Testing within a short duration and QA Team helped the Network Team to Setup Monitors and Alerts as part of our FMEA findings.
• Managing and Coordinating test in LST (Legacy System Testing), EIT (Enterprise Integration Testing) and in QP (Quiet Production).
• Validated the referential and transactional integrity of the database using complex SQL queries
• Created the test data for interpreting positive/negative results during functional testing.
• Defect status and test management using Rational Clear Quest
• Coordinated defect status meetings with project stakeholders
• Participated in various meetings and discussed Enhancement and Change Request issues
• Used MS Project and Clarity to monitor QA Schedule.

Confidential, NJ

QA Analyst

Environment: J2EE, JSP, Java Script, QTP, XML Oracle, Windows NT, UNIX and Test Director

Responsibilities:

• Responsible for coordinating and performing functional and data-related testing.
• Responsible for review and evaluate project deliverables to ensure they conform to quality standards.
• Developed, executed and documented highly complex test plans and test cases for business-related application running on multi-tiered platforms.
• Partnered with clients and project team to define project specifications and performed testing initiatives to meet accelerated timelines.
• Planned, coordinated, and monitored project levels of performance and activities to ensure project completion before or On-Schedule.
• Established Defect Management, Test Management, Test Plan, Test Environment and Reporting Standards to ensure consistent management and reporting across ESG using TestManager.
• Designed Test documentation (Test Plan, Test Case Specifications, Test Scenarios, and Procedures) for functionality testing.
• Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful perform the required testing effort
• Validated the database integrity by executing SQL statements.
• Used Test Director to track, analyze and document defects.