SUMMARY:

• Sr QA / Testing professional with total of 20+ years U.S. experience, of which 10+ years’ experience as Federal contractor, in all phases of Software Development Life Cycle including QA/Test Management (10 years), S/W Design/Development (5 years) and IT Project Management - Waterfall/Iterative/Agile (5 years).
• Experienced in all phases of SDLC.
• Worked in Waterfall, Iterative, and Agile environments.
• Worked as QA Lead / Manual Tester / Senior Test Engineer / Software QA Specialist / Test Manager at various corporations, managing and leading IT systems QA / Testing.
• IT QA Specialist who performed testing for various IT applications, client/server, web-based apps, SOA (Service Oriented Architecture) apps, cloud based and mobile apps in various industries.
• Currently working in Agile Delivery Center utilizing cutting edge technologies like Swagger, POM, YAML, GIT and Java RESTful APIs.
• Excellent in triage process, defect tracking, root cause analysis and issues resolution. Used VA-approved tools like CA, Rational Jazz, Rational Clear Quest and Service Now.
• In-depth knowledge on Quality Assurance, Software Testing, Process Improvements, Federal Compliance, 508 Compliance, and IT Audits. Used tools like JIRA, Selenium, and Bugzilla.
• Excellent background in Business Analysis, Systems Architecture, and Object-Oriented Design & Analysis. Expert in UML, Data Management and Reporting.
• Extensive background in Software Design and Development using C / C++ / Java and Scripting.
• Familiar with continuous integration, incremental builds and automated testing in releases. Worked as Release Manager using DevOps concepts.
• Expert in Test Planning, Test Execution, Test Reporting, Defect Tracking, and Test Management. Expert in IBM Rational and HP Mercury QA/Testing tools.
• Performed manual testing, functional testing, smoke testing, regression testing, systems integration testing, white & black box testing, performance testing, exploratory testing and UA Testing.
• Worked in cross-functional teams and in Agile/SCRUM/XP/Lean environments.
• Worked in diverse industries like Telecommunications, Banking, Trading, Insurance, Finance, and Govt.
• Ability to manage activities on multiple projects at same time, with changing requirements and adopting to changes as per Agile / SCRUM methodologies.
• Provided technical support and documentation as well as release management support. Used VA-approved tools like VIP, SharePoint, Wiki, and IBM tools.
• Worked in very traditional waterfall models, as well in iterative processes and agile project environments. Helped in transitioning from Waterfall to Agile/Scrum.
• Followed strict guidelines on deliverables as per VA contracts. Uploaded contractor deliverables and reports on VA Share point regularly on weekly / monthly basis.
• Provide contractor deliverables, charts and briefing to VA Program management.
• Excellent oral and written communications with very professional aptitude.
• Mentored and guided junior team members on Systems, IT, Developments, QA, Testing, process improvements, deployments, documentation, support.

WORK HISTORY:

Confidential

SQA Lead

Responsibilities:

• Working at Agile Delivery Center in Clearwater, using cutting edge technologies in supporting the enhancements and improvements of the VA Confidential Project (Office of Connected Care) and NextGen Mobile Framework (VAMF) through delivery of a Software Quality Assurance platform.
• Reviewing the Java Components at RESTful API level for various Mobile Apps and achieving maximum value for the customer (Dept of VA) by recommending advanced web technologies to perform automated unit, integration, functional, and non-functional testing.
• Participate in all agile ceremonies including Scrum, Sprint, Planning and Retrospectives. Participate in team activities involving scrum methodologies for Agile Delivery. Focus on reviewing Documentation, Code, and Test.
• Implement agile software development best practices by utilizing cutting edge technologies like Maven Build, Jenkins Pipelines, Bitbucket repository, GIT version control, SonarQube for Static Code Analysis, Fortify Scanning, Swagger, POM, YAML, Java, Java Scripts, Continuous Integration, and Continuous Delivery.
• Hold s in PMP, PMI-ACP (Agile), CSM (Scrum Master) and TOGAF.

IT Operations Manager

Confidential

Responsibilities:

• Performed extensive and in-depth test planning; captured requirements, created Master Test Plans and other Test Plans, developed test cases, use cases and wrote test scripts for full functional testing of various VA Applications.
• Designed tests for user interface, databases and regression testing.
• Created test data. Used VA-approved testing tools for Test Management. Used IBM Rational tools.
• Developed and documented test plans and test cases based on user stories, and technical specifications.
• Worked on user stories & estimation and provided burn down / up graphs adapting Agile methodologies.
• Performed manual and automated testing to verify functionality, data integrity, security, and overall usability.
• Tested web-based applications and mobile apps. Created test metrics after execution.
• Uploaded metrics on VA Share point. Used Dashboards for reporting.
• Used automated testing tools, automated majority of test cases into automated scripts. Performed automated regression testing. Evaluated various automation tools and mentored on automation.
• Performed full functional testing, GUI testing, regression testing, performance testing, and end-to-end testing. Participated actively in UAT (User Acceptance Testing). Captured test results and created metrics / reports.
• Recommended tools and techniques to improve quality practices. Suggested process improvements based on industry standards like IEEE, CMMI, Six Sigma, KANBAN, Lean etc.
• Provided Tier III systems support in accordance with the SLA SOARD (Service Oriented Architecture R & D) on IBM’s Asset allocation system of Maximo This involves Triage, Root cause analysis, Issues Resolution, technical support, defect tracking, defect testing and documentation.
• Used tools for tracking defects till closed, including triage process. Discovered issues at early stages of testing and resolved. Used Clear Quest and JIRA.
• Used dashboard tools for creating test reports and metrics. Provided feedback on products and processes based on test results. Used tools for Agile adaptation.
• Excellent Team player, getting along with diverse teams and contributing in technical / requirements / / documentation meetings. For few months also worked as SCRUM Master.
• Provided excellent communication among Client Services, BA, Developers, Testers & End Users as well as multiple VA-approved vendors.
• Ensured test data and environment is setup and testing performed per client process. Tested in Dev, QA and Production environments.
• Managed team of Testers and QA Analysts using Project Management principles. Coordinated the work between BA, QA and Developers.
• Demonstrated strong project planning and execution skills. Use Agile and Scrum methodologies in managing projects. Also use XP techniques like TDD and ATDD.
• Excellent team player with great oral & written communications skills.

Project Manager & Agile/Scrum Coach

Confidential

Responsibilities:

• Worked on 2+ years project in Confidential ’s Healthcare division in developing and migrating from web-based application (Java, XML, SOA, Oracle) to mobile apps.
• As a Scrum Master, throughout Agile transitions, created environment of collaboration and continuous improvements by using best practices like TDD, ATDD, KANBAN, Six Sigma and Lean.
• As an Agile coach, ensured the teams live by values and practices of Scrum. Managed agile teams consisting of Architects, BA, Developers, QA and Testers.
• Performed Scrum daily stand-up meetings, Sprint Planning / Review / Retrospective meetings and follow-ups. Created Sprint releases and sprint release schedule / calendars. Performed backlog grooming & refinement. Created User Stories. Estimated duration, resources and velocity. Developed Storyboards and wireframes.

Sr. Systems Security Analyst

Confidential

Responsibilities:

• As a Security Analyst, participated actively in the change management process.
• As a Confidential member, evaluated all change requests (code and defects) from perspectives of security, standards, ease of use, interfaces, documentation, deployment and risk management.
• Accept or reject requests based on compliance and security and value-based prioritization.
• After performing the smoke testing and systems interface testing, and performing systems due diligence check lists, approved the modules and software products to deployment. Accomplished User Acceptance and final sign-off.

Confidential, Vernon Hills, IL

IT SQA Project Manager

Responsibilities:

• Managed complete testing process from start to finish using SDLC and Iterative methodologies.
• Performed all necessary and required QA activities on multiple projects at different stages, converting business requirements into test requirements, reviewing detail designs for more test coverage, test planning, test execution, and defect tracking.
• Managed and coordinated local and remote teams of testers.
• Responsible for managing variety of cross-functional on-site and off-shore test resources to accomplish systems integration testing, unit testing, user acceptance testing, and user / documentation and quality metrics.
• Managed entire app testing by taking full QA responsibility of a major prestigious project to migrate Home Loan Servicing system over multiple platforms.

Confidential, Elk Grove Village, IL

Lead IT Analyst

Responsibilities:

• Major: Managed the entire software testing / QA responsibilities of a huge project to migrate Citi-Sears millions of cardholder accounts from TSYS to FDR, for 2 major systems involving FICO Scores and BI Analytics.
• Resource Management: Managed 2 teams of 4 testers at on-site and 4 developers/testers off-shore locations - Coordination of all testing activities of Credit Card Risk Management System developed in C, DOD, Shell Scripts, SAS, and Teradata on Unix Servers, IBM mainframes and windows environment.
• Complete responsibility and ownership from Requirements to High Level & Low-Level Design Documents to Development to Unit Testing to Systems Integration Testing to Deployment to Configuration Management and Support.
• Lead role in following company policies, procedures and legal and financial compliance, auditing with internal and external agencies for SOX, CMMI etc.

Confidential, Chicago, IL

Systems Integration Coordinator

Responsibilities:

• Mainly responsible for Object Oriented Software Test tool development in production environment using Java and CORBA compliant components with Java Eclipse development environment in designing, developing, testing, and implementing white box testing of electronic trading system.
• Performed Web Services Portal and XML schema testing on real time Unix servers.
• Created QA tasks, used MS Project, assigned resources to QA tasks, monitored task progress and coordinated with Project Managers regarding IT Systems integration status.
• Dealt with risks and Quality Metrics.
• Managed full implementation of Test Automation using Segue and Mercury Interactive tools.
• Used Load Runner for performance testing.