SUMMARY:

• Heavily skilled POS Manual Tester with excellent Test Case Creation capabilities in HQ QC/ALM.
• Heavily experienced in dialogues with BAs, Development, QA, SA, Testers, Team Leads, Project Managers and Test Coordinators.
• EMV Credit Card Testing utilizing the Collis EMV Test utility experienced.
• EMV Certification Tester with VeriFone VX 810 Duet & Ingenico iPP 320 PinPad devices.
• EMV Certification Test executions on Visa ADVT, Confidential MTIP. American Express AEIPS and Discover Card DPAS required Test Scripts.
• Thoroughly knowledgeable ref EMV Technology (ISO 7816) Contact Card.
• Positions held - Test Lead/Sr. QA Analyst - BA, Systems Test Analyst/Tech. Certification Analyst. Sr Product Engineer.
• 15 years ITech Testing experience for Airline (GDS) Medical (BCBSSC) EMV, POS Retail, ATM Testing, Banking Debit Cards and Base 24 - ISO 8583 Transaction Message Protocol.
• Testing and push to Production Numerous Large Software Releases in Bank, Large Enterprise Retail and Financial Industries.
• Certification and Switch to the Production environment of approximately Two Dozen Banking Institutions.
• EMV POS Certification (Collis Test Tool experienced) at 3 Top 10 ranked POS Acquirers (First Data, Elavon and Confidential ) - Base 24 ISO 8583 Messaging Protocol.
• Banking - Financial Transactions - Bank Client pre-Production Testing set-up, Testing and switch to Production. Test efforts also includes ATM Enhanced Check Deposit Processing (Check Imaging)
• Big-box Retail - POS Testing - Front End Registers for The Home Depot.
• Healthcare Electronic Forms (CMS1500 & UB04) Blue Cross Blue Shield of South Carolina.
• Airlines Fares and Pricing SME - IATA Resos, Intl AirFare Constructions

TECHNICAL SKILLS:

Test Tool: utilities include 10 yrs of HP Quality Center usage for Test Case Creation and editing. Highly experienced with Paragons Fastest, ATMulator and the Visa Test System utility.

Defect tracking tools: HP Quality Center / ALM and JIRA.

PROFESSIONAL EXPERIENCE:

ATM QA Project Test Manager

Confidential - Buffalo, NY

• Oversee -2- new model Diebold ATM Machines move into the HSBC ATM Fleet.
• Conduct Testing, create Defects in HP/ALM Test utility tool.
• CreatE Test Cases and Scenarios for the Testing efforts and execution.
• Dialogue with the ATM Lab Techs ref Vendor (Diebold and Wincor) software fixes and updates to the OS.
• Dialogue with the Base24 / ISO 8583 Messaging Team ref Technical Issues.
• Converse with Project Managers ref Technical Issues and Test timelines.
• Create and update Test Status and Defect documents for Management.
• Mentor Junior less experienced Resources on Technical Items such as EMV Card Verification processing.
• Recommend Procedures and Timelines in conjuction with Project Testing progress.

Sr. QA Analyst

Confidential - Atlanta, Ga

• Test efforts against the VIPER Rebooking Appliction (JAVA) - (Virtual Internet Passenger Expeditiously Rebooked) Application.
• Daily Smoke Test execution and Defect creation in HP / ALM Test utility
• Regression / System Testing of ths Application in conjuction with TPF enhancements on the Mainframe.
• Test Case Creation and Execution for Defect fixes / corrections.

Sr. Product Engineer

Confidential - Atlanta, Ga

• Test Environement set-up of Collis EMV Testing utility for POS Transaction Testing.
• Subject Matter Expert of EMV POS Technology - Contact Card Processing.
• Testing of Credit / Debit EMV enhanced POS Transactions on the Verifone VX520 Terminal with the Collis Brand Test Tool.
• Dialogue with Developers and Verifone QA Staff in regards to Test issues such as missing data values on specific Test Case Transactions and failed Transactions.
• Mentor of EMV POS Functionality and Processes to other Team members incl Product Dev. Managers. (Non-Classroom).
• Strong knowledge of Test Case Functionality and Requirements of the Card Brand Test Specifications - VISA ADVT, Confidential M-TIP and Field Interoperability, Discover Card D-PAS and AMEX AEIPS.
• Familiarity with various Manufacturers POS Terminal & Devices.

Confidential - Charlotte, NC

Base 24 Application Support Analyst

• Diagnose an action the Test environment Problems and issues on the Tandem System negatively impacting the Quality Assurance Team members.
• Assist with ATM support with respect to Operating System Loads / Images and restarts on a Continual basis.
• Stop and Start Base 24 Stations and Services in the Tandem Directory for events arising from other Users inadvertently shutting down these Stations and Services.

Confidential, O’Fallon, Mo

Sr. Analyst - Software Testing & Quality Assurance

• Base24 Production Defect Testing for fixes & approval for Production move.
• EMV ‘Chip’ Card Testing - Defect Testing and approval for Production move.
• ATM (Diebold & NCR) Defect fix Testing - various Client / Dev environment Loads.
• Development of Test cases in HP Quality Center/ALM v11.0
• Test efforts included utilizing multiple QA Environment access Points.

Confidential, Melville, NY

Sr. QA Analyst Certification - Test Lead

• EMV POS Transaction Certification for Canadian based Retail Clients.
• Validation of Trace Logs for Credit Card Associations of -

Confidential, Morris Plains, NJ

Operations Analyst

• Move Banking Institutions from the DEV environment to the Production Environment.
• Build / create Software entities (Line Handlers, Interfaces, etc.) for Banks and their ATMs.
• Liaise with Network Engineering/ATM Install Desk ref IP Addresses & Port Nos. for ATMs.
• Run Programs on the Tandem Environment to update Card Holder Information such as Daily Limits (ATM, POS, Cash Advance Withdrawals etc).
• Dialogue with SDO with reference to ATM Device Handlers and Client specific Operating Details.

Confidential - Birmingham, Al

Sr. QA Analyst

• Platform Migration Project move from Fidelity Applications to an Accenture Alnova System.
• Develop Test Cases for support of Design and Development Team
• Usage of the Lexcel Simulator suite of Tools for ATM and POS Transaction Test Execution.
• Test Case creation in the HP Quality Center / ALM Test Case repository.

Confidential, Morris Plains, NJ

Tech Certification Analyst -UAT

• POS / ATM Transaction Testing on a Tandem environment in ISO8583 Message Format utilizing Paragon and Visa Card Test simulators for Banking Institutions.
• Knowledge of Institution Definition Files, Host Definition Files, Card Definition Files, Terminal Definition Files, Network Definition Files.
• Manage the technical aspects of client and network certifications, responsible for all aspects of successful implementation of client to the switch.
• Liaise with Client Customers to establish Network Protocols for TCP/IP addresses, Port Nos. etc.
• Conduct User Acceptance Testing with Client Banks prior to Network switch to the Production Environment.
• Create Software Defect Tickets in FACETS application for Team members for Analysis and Fix by Developers and Programmers.
• Create and edit various Training Documents for instructing other Team members.

Confidential - Atlanta, Ga

QA Analyst

• Point of Sale (POS) Transaction message Testing of Credit / Debit Card message in ISO 8583 Data Element Formats.
• Test Script creation / editing for execution in the Lexcel POS Testing QA environment.(a Stratus Mainframe Processing System).
• TTWin3 Back end Validation utilizing an ‘SSH’ connection Protocol.
• Testing / Validation of Visa K/D message Transactions on Lipman-Nurit POS Terminals for Credit, Debit, Gift Card, EBT and Gift Card Transactions .
• Usage of the Serialtest FTE for Monitoring send/ receive messages with respect to the Data