PROFESSIONAL SUMMARY:

• 10 years of experience in the field of Software Quality Assurance and Testing Client Server, Windows, Web Based, UNIX, CRM applications and Mobile Apps Testing.
• QA Analyst/Tester with experience in analysis, design, development and testing of Client/Server, Web Based Applications, and Mobile Apps.
• Excellent understanding of Software Development Life Cycle and Testing Methodologies from project definition to post - deployment documentation.
• Involved in Manual and Automation Testing of applications.
• Expertise in designing and developing strategic Test plans, Test Cases, Test Scenarios, Test Reports for manual tests.
• Very good understanding of the Mobile Networking Technology, GSM, GPRS, EDGE, 3G, 4G, Mobile Global Positioning System (GPS) technology and Machine 2 Machine(M2M) technology.
• Extensive experience in Integration, Functional, Regression, System and User Acceptance Testing.
• Manually performed Back-End testing by writing SQL queries.
• Extensive experience in project administration and bug tracking utilizing tools such as Quality Center and JIRA.
• Inclined towards building a strong team/work environment, and have the ability to acclimatize to new technologies and situations with ease.
• Worked closely with developers, customer support, and product management to ensure high quality software and timeline deliverance of projects.
• Excellent analytical, problem solving, and communication skills.

TECHNICAL SKILLS:

Operating Systems: Win 98/ NT/2K/XP, MS DOS, UNIX

Languages: C, C++, Java, SQL.

Web Development: HTML, XML, .NET

MSSuite: MS-Word, MS Excel, MS-Project, MS Visio, MS Outlook

Data Bases: Oracle, MS-SQL Server, DB2 and Squirrel.

Mobile Platforms: Android, iOS, Windows and BlackBerry OS

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Mobile QA Consultant

Responsibilities:

• Mobile QA Consultant for iOS and Android.
• Involved in creation of test cases in Quality Center by reviewing user stories and requirements.
• Involved in creating and revising mulitple scenarios for mobile apps testing.
• Involved in integration, regression, user-acceptance, ad-hoc and system testing for mobile application.
• Involved in security testing of Confidential ’s mobile Application for different roles within company
• Defects are found and logged in JIRA and involved in retesting the defects.
• Worked with product managers, business analysts and developers in resolving issues.
• Created test cases for UI and functionality validation.
• Testing estimates are provided to team lead as required.
• Attended stand-up, storytime and sprint planning meetings with the team to discuss issues and provide status.

Confidential, Chicago, IL

QA Consultant

Responsibilities:

• Acted as QA analyst for Salesforce and Oracle CRM applications.
• Designed test cases by reviewing required documents and communicating with business project managers.
• Involved in integration, system, user acceptance, regression and end to end testing of BMO Private Bank’s Salesforce.
• Involved in Salesforce feature enhancement testing for Private Bank users.
• Involved in data migration and validation testing of Oracle CRM and Salesforce using data mapping and transformation rules.
• Involved in security testing of Salesforce application for different roles within organization through visibility matrix.
• Identified, documented and assisted in resolving all defects related to test execution.
• Located defects and logged them into HP Quality Center. Involved in retesting defects.
• Communicated and worked extensively with business project managers, developers and senior technology officers to clarify high-level requirements, resolve issues and address defects.
• Participated in all test status and stand up meetings to discuss open issues and provide updates.
• Cross-referenced unit test cases with business user requirements through an ALM tool.
• Assisted in Performance testing of BMO instance of SFDC before final release into prod.

Confidential, Chicago, IL

QA Consultant

Responsibilities:

• Acted as a QA for iOS, Android mobile app, iPad and Web-Based launch of the new Zarda website.
• Involved in creation of test cases by reviewing requirement documents.
• Involved in creating scenarios for generating policy kits for different distribution channels.
• Involved in integration and system testing Zarda’s web-based portal and mobile application.
• Involved in security testing of Zarda’s web-based portal and mobile Application for different roles within company
• Involved in testing reports by writing SQL queries to the database.
• Defects are found and logged in Quality Center and involved in retesting the defects.
• Worked with business analysts and developers in resolving the issues.
• Created test cases for UI and functionality validation of distribution management programs.
• Testing estimates are provided to team lead as required.
• Attended meetings with the team to discuss issues and provide status.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Acted as a QA for iOS, Android mobile app, iPad and Web-Based launch of the new DBA website.
• Involved in creation of manual test cases by reviewing requirement documents.
• Involved in creating scenarios for generating policy kits for different Ad programs.
• Involved in integration and system testing of Salesforce Application.
• Involved in security testing of Salesforce application for different roles within company
• Involved in testing reports by writing SQL queries to the database.
• Defects are found and logged in Quality Center and involved in retesting the defects.
• Worked with business analysts and developers in resolving the issues.
• Created test cases for UI and functionality validation of content management programs.
• Testing estimates are provided to team lead as required.
• Attended meetings with the team to discuss issues and provide status.