QA Test Lead Resume

SUMMARY:

More than 16 years of experience in the Financial Industry field with an impeccable work ethic and strong skills in finding more effective methods of completing challenging tasks. Strong ability to learn new duties quickly with and without supervision while demonstrating effective, collaborative team work while welcoming the challenge to resolve problems.

TECHNICAL SKILLS:

Microsoft Office Suite (Word, Excel, Visio, PowerPoint, Project, Outlook)
Application Lifecycle Management (ALM)
FIS Core Applications (IM, ST, ALS, AM, RM, Shaw)
FiServ
Device Anywhere
QA/UAT Testing Lead
Quick Test Pro (QTP)
Content Manager OnDemand (CMOD)
Produced Test plans and strategies
Data Mapping
VRU/IVR
AFS
3rd party vendor websites (PartnerCare, Compass)
Jira
Internal support and miscellaneous websites (PACS, Planview, CMOD)
InfoLease
Willing and able to handle a wide variety of tasks
Equally effective working independently or as a member of a team
Agile and Waterfall project experience

WORK EXPERIENCE:

Confidential

QA Test Lead

Produced Test Strategy Reports, Test Plans, Test Scripts, and Test Completion Reports
Onboarding and Knowledge Transfer to new resources
Defect tracking in HP Quality Center
Testing of FIS Netview and/or Systematics applications mostly consisting of IMPACS (Demand Deposit, Overdraft Line of Credit, and Money Market Accounts), ST (Savings, Certificate of Deposit, and Individual Retirement Accounts), ALS (Installment Loans and Line of Credit Accounts), CV (Debit Card Accounts), and RM (Customer Demographic Information)

Confidential

Product Owner/Business Analyst

Requirements Gathering
Prioritize User Stories
Working with Development Teams
Bringing in Refunding component in - house
QA Testing

Confidential

Business Systems Analyst

Subject Matter Expert for Mobile Banking, Online Banking and Dotcom
Test Plans included the testing of Online Banking, Mobile Banking and Dot Com, FIS Netview and/or Systematics applications mostly consisting of IMPACS (Demand Deposit, Overdraft Line of Credit, and Money Market Accounts), ST (Savings, Certificate of Deposit, and Individual Retirement Accounts), ALS (Installment Loans and Line of Credit Accounts), CV (Debit Card Accounts), and RM (Customer Demographic Information) reports received by CMOD (Content Manager on Demand) storage application.
Requirements Gathering iOS testing
IBM Content Manager OnDemand (CMOD) version 8.5 Upgrade
Manager On Demand) storage application
Researched new functionality
Made recommendations for utilizing new functionality and enhancements
Produced, edited and executed test scripts
Wrote and edited test plans and test completion reports
Maintained test plans, scripts, and defect tracking in HP Quality Center and HP Application Lifecycle Management
Coordinate Offshore testing team efforts with related Deposit Services teams
POP Money
Prepare Solution Requirements for Business Line, Technical Development
Interpret Business Requirement for Testing Teams
System Integration Testing and support during project lifecycle
Use analytics to create Test Plan strategies that identify key areas key areas to improve consumer experience and improved revenue by 12%
Created and managed test scripts that reduced the amount of defects by 35%
Defect analysis, support, retesting and closure
Test completion report creation, review and management
Onboarding and Knowledge Transfer to new resources
Onshore and Offshore resource management
Collaboration with Business Line, Project/Product owners, development and technical teams
Production support and validation for projects, conversions and divestitures
Conversion of SHAW loan system to AFS
Two time Excellence Award Winner

Confidential

Loan Analyst II

Production processing and funding of new lease contracts
InfoLease System test support and validation
Business Requirement review
Test script creation, management, execution
Defect analysis, support, retesting, closure
Procedure documentation for Audit/Risk
Collaboration with Business Line, Project/Product owners, development and technical teams
Production support and validation for projects, conversions and divestitures
Trained Asset Finance colleagues on InfoLease System

Confidential

Recovery Collector I

Processing of “stop pay” and reissue checks
Research in support of unposted deposits
Preform collection and reconcile on non-positive balances
Research, document and present high balance accounts to Legal and Fraud Departments

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