SUMMARY:

• 7+ plus years of diverse experience in Software Quality Assurance with a thorough knowledge of System, Functional, Regression and Performance testing methodologies Capacity to identify problems, analyze test results, and investigating their cause and suggesting remedies.
• Developed Strength in testing of cross - platform Client/Server and Web based applications. Expertise in analyzing and designing automated as well as manual procedures for the verification, validation and implementation of accurate testing strategies for the successful deployment of real-time solutions.
• Extensive experience in reviewing and understanding of Business & Testing requirements and writing detailed Test Plans, Test Cases, and Test Scripts.
• Involved in entire QA Life Cycle (SDLC), which includes Design, Development and Implementation of the entire QA process for the Relational Database, Web and Client/Server, IBM Mainframe Applications.
• Excellent working knowledge of designing and implementation of all QA test strategy plans and automated test solutions for client/server and Web applications with Mercury Interactive Test Suite (LoadRunner, WinRunner, QuickTest Pro and test Director)
• Diverse experience in Banking, Financial Services and Mortgage.
• Experience with HP SiteScope.
• Expertise in planning/executing Black Box Testing for both Client Server and IBM Mainframe applications.
• Performance testing expertise in developing Performance Test plans, Test Strategy, Load Modeling, Performance Metrics and Performance Analysis.
• Executed Automated Test Scripts using Selenium RC, C # and NUnit.
• Knowledge of using automation tools - Win Runner, QTP, Load Runner, Quality Center and Test Director.
• Develop and implement load and stress tests with Mercury LoadRunner, and present performance statistics to application teams, and provide recommendations of how and where performance can be improved
• Used rational Clear Case and Clear Quest for defect management and change tracking.
• Collaborate with project team to understand requirements in order to effectively plan and execute tests.
• Involved in capturing and maintaining business and technical requirements as well as capturing and analyzing process of the DB project, which was developed in Java, J2EE and XML environment.
• Identified Disk Usage, CPU, Memory for Web, APP, TUXEDO, Database servers and how the servers are getting loaded
• Coordinated with websphere administration team for build deployment and build releases.
• Performed validations on the Mainframe using DB2, CICS, TSO, ISPF, File Aid etc.
• Involved in batch processing of mainframe to update policies.
• Involved in configuration of websphere server in test environment.
• Involved in test environment planning and setup.
• Document and communicate environment security requirements to security.
• Involved in data gathering as well as creating and maintaining test data.
• Expérience in rééquipements gathering and documentation, QA and UAT testing, software implementation, and mentoring of junior business analysts.
• Gained experience in implementing LDAP security models.
• Expertise in deploying J2EE applications on IBM Web Sphere application server thru Admin console as well as thru scripts.
• Experienced in creating data sources and setting up connection pools as well as creation of J2C Authentication aliases.
• Integrating enterprise-wide J2EE applications and deploying using Websphere Application Server Application Assembly Tool and managing security policies for different applications.
• Extensive working Experience in using testing methods like Functional, Regression, Integration, System, Security, Initialization, Usability, Database, Smoke/Sanity, End to End and User Acceptance Testing (UAT).
• Experienced in back-end testing using SQL queries, generating reports to ensure Data Integrity and validate business rules.
• Specialized in white box testing like Junit, Nunit, TestNG and Web service testing
• Created and performed data driven tests for checking positive and negative test scenarios using automation tools by using test data provided.
• On-call Production Support (24x7), monitoring and maintaining multiple Applications in Development and QA and Production Environments.
• Ability to handle multiple tasks and work independently as well as in a team, having strong analytical and problem-solving skills.
• A good team player with excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Programming Languages: C, C++, Java, VB.NET, ASP.NET, VB 6.0

Operating Systems: Windows NT 4.0/XP/2000/ME/95/98, UNIX, Linux

RDBMS: SQL Server 2000, MS Access 2000, Http, Oracle 9i, IBM 6000, , MQ Series (IBM and MS)

Servers: IIS 5.0, Web sphere6.0, Windows 2000 Advanced Server, MSSQL Server 2005/2008

Scripting Languages: TSL, 4Test scripts, JavaScript, Perl, Python, PowerShell, VBScript

Networking: TCP/IP, UDP, SOAP

Version Control: Visual Source Safe, PVCS Version Manager

QA Testing / Modeling/Defect Tracking Tools: WinRunner, LoadRunner, Test Director, QTP, Quality Center, Clear Caseand Clear Quest, IBM Mainframes, Powershell, ActiveBatch, Agilepoint Workflow, Nunit 2.5, Selenium

WORK EXPERINCE:

Confidential, Mansfield, OH

Mobile Tester/QA Analyst

Responsibilities:

• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Prepared tests related documents including Test Plan, Test procedures, Test Scenarios, and Test Cases.
• Performed manual testing for the entire application.
• Tested for usability by ensuring that all the elements of the screen like form fields, button are consistent throughout the application, and are visible within the screen at various resolution.
• Responsible for meshing of traditional telephony concepts with IP/ATM technology.
• Created and Reviewed Requirements, Test Plan, Test Cases specific for Mobile
• Responsible for defect login and management using Jira.
• Created cross- device test cases that could be across multiple platforms as well as devices
• Tested web services operations using SoapUI, importing WSDL for each web service request.
• Actively participated in requirement reviews, planning, estimating, writing and executing test cases, reporting, proficient in implementing QA processes/procedures and have proven expertise in manual testing.
• Installing the software releases on individual Desktops and ATM.
• Helped team in creating detailed test scripts for different mobile OS
• Executed test cases on iOS and Android according to Business Requirement Document(BRD)
• Testing Type Involved: Device testing, User Acceptance Testing, System Integration Testing, Functional Testing, Regression Testing, Security Testing
• Used mobile cloud from Device Anywhere, to test applications on multiple real devices.
• Verified the app could be installed or uninstalled across the devices.
• Work closely with R&D and Client Support in software development and debugging

Environment: VB .Net, ASP.Net 2.0, VB Script, IBM Mainframe, Selenium, TRUMP, Java, J2EE, Weblogicv9.x, Java Script, C+, Agile, Oracle, DB2, TOAD 8.x, IBM, SQL, PL/SQL, SQL Server 2000, SOAP, HTML, XML, IIS, Quality Center 9.x, QTP 8.X, Mercury, Load Runner 8.1, Windows XP

Confidential, Pheonix

QA Analyst/ QA Tester

Responsibilities:

• Developing Test Plan with a Test Strategy for the System testing. Instrumental in creating design and frame work for automation.
• Analyzed the business and functional requirements of the application and also helped in developing detailed test plan and test cases.
• Build test profiles and schedule remote or face to face UAT/Certification testing for clients.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Helping development team in defining the scope for Unit testing. Although Unit testing is not in the scope of QA efforts but QA team helped delivery team in putting a process in place for Unit testing activities.
• Involved in the day-to-day implementation of the Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities.
• Senior Manager responsible for running Business Analysis/QA in the Development and UAT for Merrill Lynch's Fixed Income electronic trading systems product group.
• Backend testing of the DB by writing PL/SQL queries to test the integrity of the application.
• Involved in testing various New Policies, Amendments, Renewals, and Cancellations etc.
• Involved in end to end testing from Quick Quote to the policy activation in both frond end application and in the mainframe.
• Utilized Agile Unified Process (AUP) to configure and develop process, standards, and procedures.
• Excellent working knowledge of designing and implementation of all QA test strategy plans and automated test solutions for client/server and Web applications with Mercury Interactive Test Suite (LoadRunner, WinRunner, QuickTest Pro and test Director)
• SME and lead QA/UAT tester for 3+ year system design project
• Involved in creating entity and attribute definitions and created physical data model using Erwin.
• Worked with logical, physical, conceptual, star, snow flake schema data model.
• Research in design methods to create scenarios for adequate test coverage.
• Worked on documenting Master QA Strategy (a new template per ESDM guidelines). Defining the QA tasks for Java and data intensive projects. Customizing the scope of various QA activities based on nature of projects.
• Extensively involved in the automation of Regression Test Cases by scripting.
• Worked on ‘Segmentation Rule Analysis’ document, which will be made as a QA artifact and will be used as a KS tool (Knowledge Session) tool for any new team member.
• Worked on creating a document on putting a process in place for incorporating Sarbanes - Oxley act to mock up real production data in case of volume testing.
• Actively involved in Source Driven Testing, Target Driven Testing, Business Cycle Testing, Business Scenario Testing and Data Integration Testing.
• Worked on different database like Oracle to check the data consistency.
• Involved in the Production Validation for each Release Project and also took part in post-production support.
• Hand on experience on different SQL tools like QueryMan was used to test the complex queries.

Environment: VB .Net, ASP.Net 2.0, VB Script, IBM Mainframe, TRUMP, Java, J2EE, Weblogicv9.x, Java Script, C+, IBM, Agile, Oracle, DB2, TOAD 8.x, Http, SQL, PL/SQL, SQL Server 2000, SOAP, HTML, XML, IIS, Quality Center 9.x, QTP 8.X, Mercury, Load Runner 8.1, Windows XP.

Confidential, Washington, DC

Sr. QA Analyst/ QA Tester

Responsibilities:

• Drive the completion and complete alignment of system design from business requirements and architectural design.
• Track, drive and coordinate program development activities, per requirements and design, with Business owners, IT PMO, and IT Development teams across US and EMEA.
• Document and analyze business requirements, functional requirements, system capabilities, and detailed design.
• Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835)
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Ensure consistent and effective communication among all parties.
• Proactively identify and resolve issues by working with all portfolio teams
• Create and publish periodic executive reports.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Created the SQL scripts for demonstrating the prototypes and for verifying the result sets
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
• Written smoke test cases in Quality Center and modified them when they are automated.
• Prepared and executed test cases for Navigational test, Functionality testing and GUI testing using Test Director.
• Utilized corporation developed Agile SDLC methodology. Used ScrumWork Pro and Microsoft Office software to perform required job functions.
• Provide UAT testing status information to the quality assurance lead, project manager, and various business stakeholders
• Created requirements analysis and design phase artifacts using, Rational Software Modeler and MS Visio to create DFDs, ER diagrams, Use Case, Activity/State chart, Sequence, Collaboration and Deployment Diagrams.
• Managed Scope and change throughout the SDLC process of the product.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• SME and lead QA/UAT tester for 3+ year system design project
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Tested security test and audit test for this particular system. Performed Black Box, functional testing, end to end testing for world points system
• Involved in creating logical and physical model of the database using MS Visio, MS SQL Server 2008.
• Manually tested the whole application before going for the automated testing.
• Involved in testing the conversion of the application into web application using XML web services.
• UAT testing performed along with call center managers to make sure that application meets their requirements.

Environment: Java, Business Object, Quick Test Pro 8.2, Mercury Quality Center, Http, J2EE, UNIX, XML, Sybase, SQL, PL/SQL, Oracle9i, MS Vision. MS Office, Quality Center 9.0, QTP, Crystal Report, Quick Test.

Confidential, Baltimore, MD

QA Analyst/ QA Tester

Responsibilities:

• Involved in analyzing the business process through Use Cases, Work Flows and Functional specifications.
• Analyzed the business and functional requirements of the application and developed detailed test plans, test cases in Test Director.
• Defined the test criteria and project schedules, and baseline the Test Plan with the help of project meetings, walkthroughs.
• Memory leaks, Network bottlenecks, Response time for each scenario was monitored.
• Involved in the documentation of the complete testing process.
• Performed User Acceptance Testing.
• Interacting with the development and testing teams to improve overall quality of the software.
• Involved in creating periodic status reports.
• Ensure the execution of UAT test cases and documentation of test results, including Entry Control, Test Strategy and Exit Control documents
• Developed the test harness and automated regression tests in WinRunner for functional and regression testing.
• Data modeling and design of data warehouse and data marts in star schema methodology with confirmed and granular dimensions and FACT tables.
• Created Logical and Physical models for Staging, Transition and Production Warehouses using Erwin.
• Created GUI, Bitmap, Database and Synchronization Checkpoints to compare the behavior of a new version of the application with the previous version
• Developed Test Strategy, prepared Track Sheets to keep track of the tasks assigned to the Jr. Testers, and resolved issues.
• Used Controller component in LoadRunner to create both manual as well as goal oriented scenarios and running the scenarios.
• Created in-depth reports and graphs in LoadRunner to check where performance delay occurred: network, client, server delays, CPU performance, I/O delays, database locking.
• Actively participated in BUG meetings to resolve the defects in efficient and timely manner.
• Assured that all QA Artifacts are in compliance with corporate QA Policies and guidelines.
• Used Test Director to detect defects, communicate to the developers and tracking the defects.
• Coordinated and communicated the whole QA effort by effectively working with different teams.

Environment: LoadRunner, Test Director, QTP, Quality Center, VBScript, MS Excel, DAP, TOAD UNIX, Web Logic, XML, Windows XP, Http, Oracle 9i.