PROFESSIONAL SUMMARY:

• Over Seven Years of experience in Manual and Automation testing of different Client/Server and Web applications.
• Experience in Service Delivery (SLA Management, Availability and Resource Capacity Management) and Quality Management including Risk Management, Integration Management and Procurement Management along with B2B and B2C business implementation
• Test Design: Extensive experience in drafting Test Flows, Test Plans, Test Strategies, Test Scenarios, Test Scripts, Test Specifications, Test Summaries, Test Procedures, Test Cases, Use Cases and Test Status Reports.
• Experience in Agile/Scrum, Waterfall methodologies
• Experienced with SOA, Web Services, SOAP, Soap UI, RESTFUL, WSDL technologies.
• Generated UFT/QTP scripts with standard checkpoints, validation Designed Functional Libraries, Functions, Subroutines, Common functions, Regular Expressions and Environmental variables using UFT in VB script
• Experienced in working with Interactive Voice Response (IVR) Testing.
• Experience in Mobile application testing in agile environment (Mobile/Tablets/Mobile Simulator).
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Expert knowledge of FULL Trade Life cycle of Stock brokerage firm
• Understanding of complete Front office, Middle office, Back office, settlements and investment support Trade Flow to create business flow Use Cases.
• Experience in Credit card processing while performing different checkouts on webstore

TECHNICAL EXPERTISE

Testing Tools: UFT/QTP, SOAP UI, ALM

Defect Tracking Tools: ALM, HP Quality Center, IBM Rational ClearQuest, JIRA, TestLink, Bugzilla, RQM.

RDBMS: MySQL, MS-SQL Server, MS Access, Oracle

Databases: Oracle 11g/10g, SQL Server

Operating Systems: Windows, Mac OS, UNIX, LINUX, iOS, Android

PROFESSIONAL EXPERIENCE:

Sr. Quality Analyst

Confidential, Austin, TX

Responsibilities:

• Worked with IT leads, business stakeholders and development teams to define detailed UI requirements for customer profile; My Account, Shopping Cart, Checkout etc.
• Worked on different tools like TFS, JIRA, HP ALM.
• Worked on UI and data requirements with vendors and development team to successfully implement tax calculation, single use coupons, gift cards and payments (Credit Card and PayPal) with third party vendors like DMA, Cashstar, Cardinal Confidential, BAMS, PayPal and Synchrony and to ensure that customer data flowing through the process is PCI compliant.
• Led requirements clarification session with business stakeholders for shipping calculations and shipping charge in order to provide a direction to IT team to move ahead with development of key components of checkout process.
• Documented detailed level requirements in the form of User Stories for various functionality like Promotions, Product Detail Page, Shopping Cart and Checkout.
• Identified the bugs and kept track of the defect report using ALM/Quality Center, and also analyzed the root cause for defects.
• Developed detailed level end to end process flow diagrams for online payment processing, including integrations like PayPal, Synchrony, Cardinal Confidential, Cashstar and TRU payment gateway, BAMS (Bank Of America Merchant Services)
• Used Quality Center for test case management, defect tracking, and defect reporting.
• Created Test scripts in UFT/QTP and integrated those into ALM/Quality Center to run from QC Test Lab.
• Prepared Requirement Traceability Matrix document to map the requirements to test cases.
• Involved in executing the test cases manually and did System, Functional, End-to-End, Regression, Integration, UAT, Black Box, White/Grey Box testing, Ad-hoc testing, Risk based testing, Usability testing and retesting.
• Experience of working in agile methodology. Used Android SDK and set up mobile device emulator to test application and to get log files
• Implemented functional, regression, and usability testing on iOS and Android mobile devices
• Performed browser compatibility and configuration testing on various operating systems such as Android OS, and IOS etc.
• Tested web and mobile (Android, iOS, Windows Phone) of on-demand video service, providing the biggest and best lineup of critically acclaimed dramas, hit comedies and blockbusters
• Creating and modify workflow code and VB Scripting-Generating Cross project reports in HP ALM.
• Involved in defect review, checkpoint and root cause analysis meetings and tracked defects in Quality Center.
• Verified build, release package by logging in to controllers using commands.
• Prepared Logical Process and Data Models that contained set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document Business Data Requirements
• Documented data attributes for create order, update order and cancel order from ATG to Manhattan OMS.
• Assisted development and testing teams by providing clarifications on front end and back end requirements throughout the project.
• Create Folder structure for requirements traceability hierarchy strategy in HP ALM.
• Facilitated meetings to resolve conflicting business and development requirements with different third party vendors providing various retail functionalities.
• Worked with Scrum Masters (Agile), Product Owners, and Scrum team members to ensure success of Programs, Releases and Sprints.
• Reviewed Business requirements documents and prepared Test Strategy, Test Plan and Involved in Static and Dynamic testing.
• Followed the UML based methods using MS Visio to create Use Case Diagrams, State Chart Diagrams and Sequence Diagrams.
• Detailed understanding of business functionality and preparing the Functionality Test Plan
• Responsible to conduct walkthrough sessions to get Business Sign off for the FRD.
• Meetings with Developers, Team Leads to help them understand the requirements.
• Interacted with the Testing and Development team to resolve and follow up on development issues.

Environment: MS Office Tools, Windows XP, Controller/Store, 4690 IBM Point Of Sale OS, Oracle, Teradata, UNIX, Linux, PuTTY,MS Project, ClearCase, Business Objects, Waterfall, Quality Center, JAVA, Web Services, 50 Key Registers

Confidential, Jacksonville, FL

Sr.QA/Mobile Engineer

Responsibilities:

• Participate in application and technology requirement gathering, performance test design, execution, workload model and functionality reviews and ensure that requirements are testable.
• Developed test cases and tested them based on the Business Requirements, Test Scenarios and analyzed the actual results against the expected results.
• Responsible for System testing, Regression Testing, Adhoc testing, Functionality testing and UAT Testing for POS functionalities
• Extensive experience on the POS back office Report generation, assigning operators with different roles to the Terminals etc.,
• Extensively worked on Infor & Micros, NCR Aloha equipment Points of Sales (POS), Pinpad testing, Self-Check outs.
• Worked on controllers to create & Test various POS scenarios of eWIC benefits (Relating to card, Debit/credit/EMV Card (Euro pay, MasterCard and Visa), gift card /EBT card etc., various discount coupons like store/Manufacturing coupons, Sales Tax calculations and other contents of the receipt etc.) on Micros and Xstoresystem
• Experienced in ATG, Confidential, POS, ATM Credit Debit e- Confidential mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Experience with Retail POS and Mobile POS testing using IOS and Android devices.
• Involved testing in Mobile POS functionalities of Price override, Employee discount, Amount discount, Percentage discount, Returns, Transaction History
• Tested the End to End Functionalities in Xstore of Sale, Promotions, Returns, Promotions etc
• Involved in End to End testing of Transaction Scenarios using Credit card, Debit Card, Gift card, Business card, Business Personal Card, E gift Vouchers, Coupons
• Expert in writing test scripts manually.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Performed Functionality testing during the various phases of the application and analyzed the results using UFT/QTP.
• Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
• Investigated software bugs and interacted with Dev team to resolve bug issues using TFS
• Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using TFS
• Import test cases from excel/word to Microsoft Visual Studio Team Foundation server
• Performed data driven testing and parameterization using UFT/QTP.
• Involved in creating output values using UFT/QTP.
• Experience in user accepting testing and UI testing for Android Mobile applications
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created and executed test cases for Sterling Orders, Returns, and Complete Inventory, Inbound and Outbound modules.
• Created e- Confidential orders and shipped using Sterling OMS (9.0).
• Providing on new Point of Sale functions to production support team.
• Wrote User defined Functions using Vb Scripting for calculating the check Price and verifying Credit Card verification.
• Implemented of an Ecommerce product, Confidential Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
• Created and executed scripts manually for Functionality testing
• Executed test cases through ALM/Quality Center and reported defects in QC.

Environment: .NET, SQL, Agile Methodology, Internet Explorer 8.x, Oracle, Hp ALM /Quality Center 11.00, J2EE, Power Point, MS Project, ALM/ALM/Quality Center, SQL, ATG Dynamo, ATG Confidential, E- Confidential, XML, Windows, NICE, UNIX,IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Confidential, Merrimack, NH

Sr QA/Mobile Tester

Responsibilities:

• Responsible for periodic updating of Test Plans and Test Cases as per Requirement Specifications and Business rules.
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Good Knowledge and experience in testing on AWS Cloud Environment.
• Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the Data warehouse project.
• Responsible for testing all new and existing ETL Data Warehouse components.
• Used HP ALM/Quality Center to move the test cases to test lab from test plan.
• Used HP ALM/Quality Center for defect management
• Developed mappings in Informatica to load the data from various sources into the Data Warehouse
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
• Reviewed Informatica mappings and test cases before delivering to Client.
• Subject matter expertise in Securities and Capital Markets, FX, Risk Management (Market and Credit), Fixed Income and Derivatives, Credit Derivatives Market, Emerging Market, Equity Market, Fixed Income Market and Money Market
• Strong understanding of Equities, Derivatives, FX, Commodities, Mutual Funds and ETFs
• A good knowledge of Interest Rates, Credit and Fixed Income Bond products, Interest rates swaps along with the trade flow for each of the instruments
• Created and maintained test data: different types of accounts for testing ATM transactions
• Created Test cards, both Debit and Credit, for testing purposes.
• Developed Web services component using XML, WSDL, and SOAP with DOM parser to transfer and transform data between applications.
• Responsible for documenting the Automated Test results using SOAP UI.

Environment: HTML, CSS, SOAP UI, Enterprise Data Warehouse, ETL, Microstrategy, SSRS, Informatica ( workflow manager, workflow monitor), Cognos, XML, JIRA, LINUX, Android, Linux, AWS.

ConfidentialM Houston, TX

Sr QA Engineer

Responsibilities:

• Responsible for designing, building and delivering software testing, systems assurance, and production environments for consistent delivery of high performance, high availability predictable systems an ongoing basis
• Responsible for coordinating the manual QC and automation QTP to end-to-end and UAT testing efforts for new release testing.
• Responsible for compliance to standards and tools for unit, component and system integration level test results, defect management, and test status reporting.
• Report and maintain product release statistics
• Validated various transactions like Issue, Cancel, Rewrite, Adjustments, Renewals, ReIssues, Move etc. in Legacy and Web applications.
• Defect tracking Microsoft Visual Studio (TFS)
• Documented and reported defects within established process and tracking systems using MTM.
• Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
• Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
• Conducted Functionality testing during various phases of the application using UFT/QTP
• Create tasks for each user story in VSTS
• Create test cases in VSTS / MTM for each user stories for the sprint
• Test execution in VSTS / MTM, defect reporting in VSTS and defect retesting
• Used Test Lab module of MTM to perform test execution activities by creating various test sets.
• Establish regression execution patterns and schedule.
• Works with offshore team and provides effective solutions to work with offshore teams to enable multiple shifts for regression testing.
• Create effective solutions for regression Test artifact reviews
• Plans, manages strategic and tactical aspects of regression and manages multiple Releases effectively.
• Worked with developers to resolve Issues and Production Incidents using TFS
• Facilitate team status/checkpoint meetings as necessary
• Assist Test Manager and Planner with resource forecasts and estimates
• Assist in early life support of the Releases.
• Used SoapUI to test in-house and external Web Services.
• Performed Mobile Testing using ANDROID, iPhone and iPad.
• Performed Mobile Testing using Perfecto Mobile.
• Worked closely with development and business team to understand requirements and business process and defined issue resolution with functional and technical teams.
• Involved in scheduling and participation of weekly status, requirement analysis, functional specification (functional and technical teams) reviews meetings.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Involved in peer review and group reviews of the test scripts developed by test team as per the Coding standards to test asset quality. Decisions within defined to do policies and practices.
• Ensured on time test deliverables as per schedule by generating defect Status reports test status reports at the end of each Functional, System and Integration test phases.
• Created and maintained System and Automation Test plans. Performed Functional Negative, Regression, System Integration testing.
• Involved in Coordinating testing team at offshore and onsite for test design, construct test scenarios, and execute tests to plan accordingly.
• Used TFS for designed and developed test plans, scripts, and tools using the detailed business requirements document provided by the work streams.

Environment: SQL, Agile Methodology, Internet Explorer 8.x, Oracle, J2EE, Power Point, MS Project, VSTS, .Net, TFS, MTM, Visual Studio, QTP,SQL and E- Confidential .

Confidential, Columbus, OH

Sr QA

Responsibilities:

• Created Test Cases according to the business requirements and conducted test case review meetings.
• Created 5010 companion guides to the state by using the X-walks, Mapping Documents.
• Exposed to using ICD 09/ICD 10 coding standards in Medicare and Medicaid domains of the healthcare systems.
• Processed 837P, 837I & 837D transactions, verified those 837 transactions converted correctly to XML file format & XC keyword file format and verified the claims data loaded to Facets & QNXT for further processing.
• Involved web Portal service testing using MMIS.
• Performed tests for EDI transactions (824, 834, 837, 835, 270, 271,276 and 277) Various Inbound and outbound file.
• Used HP ALM/Quality Center to feed the requirements
• Enrolled members through online screens and 834 transactions to Facets.
• Tested the portal application to make sure the claims, members are loading to Facets and Providers can check the member eligibility and claim status.
• Used HP ALM/Quality Center to move the test cases to test lab from test plan.
• Used HP ALM/Quality Center for defect management
• Experience with EDI transactions such as EDI 834 (Benefit Enrollment and Maintenance), 277/275(Health Care Claim Request for Additional Information and Response), 276/277 (Health Care Claim Status Request and Response), 835 (Health Care Claim Payment/Advice), 837P (Health Care Claim: Professional), ICD9, CPT and NDC Codes
• Tested 4010/5010 conversion EDI transactions, 834, 837, 835, 270/271, etc.
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Performed Analysis of ICD 9 Procedure and Diagnosis Codes in accordance with ICD 10 CM and ICD 10 PCS Conversion Compliances
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
• Conducted Functionality testing during various phases of the application using UFT/QTP
• Created automation test scripts by using UFT and ALM/Quality Center and used GUI, Bitmap and Text checkpoints in UFT script for validations
• Verified and maintained Data Quality, Integrity, data completeness, ETL rules, business logic.
• Thoroughly reviewed and tested each new release/enhancement and analyzing data conversion needs
• Created monthly/weekly status reports to update the project schedules & deliverable plan.
• Executed ETL scripts to populate all the Priced Claim information from Backend i.e. HP9000 systems to the Frontend database SQL Server.
• Worked on different EDI transactions like 837 for submitting claims, 835 for payments, 834 for benefit enrollment, and 820 for premium payments to insurance products, 270/271 for Eligibility inquiry, and 276/277 for claims status.
• Created Test Files and Test Cases for the migration project.
• Worked closely with the Development teams to resolve major issues during testing and production phases of the project and helped Trading Partners and Service Centers in resolving issues with submission of their EDI transactions.
• Executed ETL scripts to populate all the Priced Claim information from Backend i.e. HP9000 systems to the Frontend database SQL Server.
• Performed and assisted various phases of testing which include: System Testing, Smoke Testing, UAT, Parallel Testing to ensure that both 4010 and 5010 EDI files are processing as per the Business requirements and no existing functionality has been disturbed.
• Tracked the defects in ALM/Quality Center and Clear Quest and participated in defect meetings and team meetings.

Environment: Oracle 10G, Java, Asp.net, ALM/Quality Center, Quick Test Pro, HTML, UNIX, Web logic

Confidential, Beaverton, OR

Test Engineer/UAT Tester

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Created Detailed Test Plan, Test Approach, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Hands on Experience on POS functionalities such as Sale, Returns, EMV, Coupons, Promotions, and Discounts etc. Experienced in ATG, Confidential, POS, ATM Credit Debit e- Confidential mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Extensively worked on Infor & Micros, NCR Aloha equipment Points of Sales (POS), Pinpad testing, Self-Check outs. Involved testing in Mobile POS functionalities of Price override, Employee discount, Amount discount, Percentage discount, Returns, Transaction History Involved Testing the Promotions, Deals, Door busters in XStore, MPOS and validating the promotions with other deals and discounts
• Created Test data for Coupons, Offers and Promotions in ACE and IBM sterling systems.
• Performed Sanity, Ad- Hoc, Functional and Regression testing on POS system throughout the project cycle.
• Utilized Defect module of Quality Center for Defect Management.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Performed Backend testing using SQL queries against Oracle database to perform data validation, to check data integrity etc.
• Involved in the discussions of Defect Tracking Process and Updated Work Progress in Excel Sheets.
• Wrote and maintained test documents; converting documents to soft version maintained by the customer
• Worked on various CICS screens to perform testing in the effective way
• Performed Back End Testing for added features and updates in AS400 using SQL Queries.
• Assigned responsibilities of planning test strategies and executing test cases in mainframe environment
• Carried out GUI, Functionality, Integration and Regression testing using Quality Center.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed Data Driven Testing using Quick Test Pro.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Facilitated defect mgmt. meetings and test execution status meetings.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Extensively utilized Requirements, Test Plan, Test Lab and Defects Modules of Quality Center during STLC.
• Coordinated with the developers on Defects Status on a regular basis.
• Participate in various meeting and discussed Enhancement and Modification request.

Environment: Windows, Quality Center, SQL, QTP, Web logic, UNIX, Oracle

Confidential, Webster, MA

Test Engineer

Responsibilities:

• Participate in Scrum activities like daily standups, sprint grooming, sprint planning and sprint retrospective.
• Responsible for coordinating the manual end-to-end, backend and UAT testing efforts for new release testing in quality center.
• Documented and tracked test scripts, test results, test analysis, and reported the defects using Quality Center and assisted the higher levels of management in analysis of risks and issues in project releases.
• Create Test scenarios, Test Plans and Test cases.
• Prepared the Test Status Reports on daily and weekly basis.
• Performed different tests like Function, System, Regression and backend Database testing.
• Maintained good communication with the Onsite and Offshore team members.
• Run the SQL queries to fetch test data and backend (database) testing to validate the data using TOAD tool
• Maintaining Traceability Matrix between the functional requirements and the test scripts developed, application theories, and new concepts.
• Report the defects to development team and re-verify the defects when it's fixed, also need to update the status in HP Quality Center.
• Performed Test Case Review, Execution and walk troughs.
• Interacted with the business users, prepared test plans, including testing overview, testing approach, testing strategy, roles, and responsibilities and Monitoring and reporting the performance and effectiveness of QA Activities, writing and reviewing and closing defects

Environment: TOAD, Windows XP, HP Quality Center, QTP, XML, Html, Java Script, SQL