SUMMARY:

• Quality Assurance Analyst with over 5+ years of diversified experience with a focus in testing and validating software application for different domains .
• Solid experience in carrying out functional and non - functional testing along with Black-box, Regression and User Acceptance Testing (UAT).
• Proficient in understanding UML modeling, in-depth knowledge of Software Development Lifecycle (SDLC), Software Testing Lifecycle (STLC ), analyzing requirements, defect tracking and strong documentation skills.
• Also experienced in writing documentation and executing test plans, test cases, and test scenarios.
• Possess excellent analytical presentational and communication skills and an ability to work independently and as a member of a team.
• Hands-on experience in Software Quality Assurance, Client facing for complex enterprise applications using the latest technologies.
• Experience in creation and execution of QA and testing processes, test strategies and plans, bug documentation and regression, front-end GUI testing.
• Verification and Validation of Windows and Web-based client/server applications.
• Extensive knowledge of all phases of SDLC and STLC
• Contributed to the team from the initial steps of requirement and use case analysis, test planning, writing test scripts, execution, defect tracking, defect retesting and eventually to full regression.
• Experience in Agile models of SDLC and Waterfall methodologies.
• In-depth knowledge of all QA Phases that include Functional, Regression, Ad-hoc, System, Integration, End-to-End and UAT testing.
• Maintained Requirement Traceably Matrix RTM after developing and updating Test Cases.
• Created, Maintained and Executed Manual Test Scripts in Quality Center.
• Extensive experience in reviewing Business Requirement Documents, Software Requirement Documents and preparing Test Cases, Test scripts, and Execution.
• Very good understanding and experience of different POS platforms.
• Experience in developing POS test cases and test execution.
• Retrieve data from MySQL, writing SQL queries to validate the test data and perform backend testing .
• Proficient in using HP's Test Management Tool Quality Centre and Quick Test Professional for Test Management.
• Experience in importing and exporting Test Scripts to Quality Center from Microsoft Excel.
• Experience in working on functional testing of SOAP and RESTful Web Services.
• Extensively used SoapUI to validate Web services using SOUP/ WSDL.
• Reviewed test cases created by offshore testing teams and provided the feedback.
• Had a daily offshore call to review testing status progress which includes a number of test cases created, VS number of test case executes and defect log.

TECHNICAL SKILLS:

Testing tools: JIRA, Quality Center/ALM 11, SOAP UI, REST API, POSTMAN

Requirements Management Tools: Test Management and Defect Management Rally, HP QC/ ALM, JIRA, TFS

Databases: Oracle10g, MS SQL Server, MS Access, DB2, SQL, MY SQL

Operating Systems: Windows XP/Vista/7/8/10, Linux

Bug Tracking Tools: Quality Center, Rally, Jira.

Languages: HTML, SQL, XML

Others: MS Office, SQL Server Management Studio, MS Visio

EXPERIENCE:

Confidential, Dallas, TX

QA Analyst/Manual Tester

Responsibilities:

• Prepared test case to validate order flow from e-store to backend SAP.
• Participated in E2E testing from the point where order is created through Confidential website until the order reaches the backend SAP system.
• Validated the payload as it passes through different application- Tibco, Siebel, and SAP.
• Prepared test plan, test strategy, scenarios, test cases, framework for manual of Siebel call center, SAP Sales and Distribution modules.
• Proactively identify, document, manage, and track defects, risks, issues and change requests. Ensuring relevant mitigations, corrective actions are in place.
• Working with client project manager regarding QA effort, schedule, deliverable , and resource during each phase, and test each execution iteration.
• Analyzing the defects, generating test execution report, defect reports from JIRA.
• Daily monitoring the defects in the JIRA and making sure the priority defects are fixed, retested, and closed
• Maintain the requirements in JIRA and ensure the change requests are traceable in the updated manual, confirm the coverage is met for all requirements / change requests.
• Ensure the knowledge transfer documents, technical findings, and best practice are followed documented in the knowledge management system.
• Participated in Daily Stand Up, Sprint grooming, Sprint review, and Sprint planning meetings.

Environment: JIRA, Agile, Tibco, SAP, Oracle, Siebel Application, JAVA

Confidential, San Rafael, CA

QA Analyst/ Manual Tester

Responsibilities:

• Involved considerably in analyzing Business Requirement and Functional Requirement Documents to create test cases and test scripts.
• Experience in troubleshooting POS system and work with POS coordinator to ensure prompt correction of pricing and scanning problems.
• Attended review meetings to ensure that the complete end to end scenario of testing are met.
• Analyzed Test Strategy and Test Plan documents to generate logical Test Scenarios and Test Cases.
• Wrote test cases and executed them manually from HP ALM to test the application for its functionality, system integration, smoke, Regression, Stress testing.
• Involved in creating gap analysis document, clearly identifying the data, business process and workflows of the organization with respect to salesforce.com implementation.
• Experience in creating and testing workflows, Approvals processes, validation rules and sharing & security rules.
• Validated the Point of Sales Applications (POS) for Optimization project.
• Executed test cases manually to verify the actual results against expected results.
• Wrote User Acceptance test cases and performed user acceptance testing to validate the business scenarios.
• Gathered requirements for the integration of POS system with the supply chain system.
• Supported retail business processes and functionalities including POS application and systems.
• Tested on different POS Registers/Terminals and Workstations using various payment methods including EMV/NFC via Swipe, Tap, and Manual Entry.
• Tested EMV transactions for various Bank Card customers.
• Prepared test data for positive and negative test scenarios as documented in the test plan.
• Prepared the data to cover various scenarios and wrote SQL queries to verify the database updates, inserts and deletion of the records.
• Used to report, update and analyze defects during the entire Software Testing Process.
• Generated reports and documented test results and communicated them to the QA Lead.
• Frequently involved in review meetings to make sure testing is done according to QA master plan and the deadlines are fulfilled.
• Participated in User Acceptance Testing to validate and verify the accuracy of successful completion of functionality features.

Environment: HP ALM, In house POS system, SQL

Confidential, Bentonville, AR

Jr. Quality Analyst / Manual Tester

Responsibilities:

• Involved in preparation of Test plans, created test cases and responsible for executing the Test scripts.
• Involved in testing of the Application manually and tested the design and functionality of the Application.
• Created Test Scenarios based on business requirements.
• Participated in Walkthrough of test plans and test cases.
• Used SQL Server to perform backend testing.
• Wrote SQL queries which automatically check backend SQL Server Database tables whether the values entered in the user interface are stored in the database or not.
• Knowledge of Automation Testing process.
• Developing and maintaining test strategies.
• Used HP Quality Center for preparing the Test Plans and manual Test Scripts.
• Executed Test cases using Quality Center.
• Perform Functional testing, User Acceptance Testing, and System Testing.
• Worked with the developers using Quality Center to fix the defects.
• Participate in weekly meeting with the management team and walkthroughs.
• Defect tracking and test results are reported using Quality Center.
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Used Quality Center for writing Test Plan, Test Cases development, test script writing, Test case execution and Defect Tracking.
• Support for UAT team.

Environment: Quality Center 10.0, Java, SOAPUI, Html, White box, JavaScript, XML

Confidential

Jr. QA Tester

Responsibilities:

• Analyzed requirement specifications and discussed ambiguities with business analysts and developers.
• Responsible for testing claims, policy creation; create claim of a policy number and test for claims, charge claim status, payments.
• Wrote test cases based on Business requirements and use cases provided by the business
• Worked simultaneously on applications being developed as part of the portal.
• Participated in technical, status review, and release and production meetings.
• Coordinate with developers to prioritize defects and rectify them.
• Used Quality Center for reporting defects.
• Performed GUI, functional, regression, Integration, system testing.
• Performed back-end testing and manipulate data using SQL queries.
• Involved in maintaining the traceability matrix and Gap analysis.
• Preparation of Weekly/Daily Status report and communicating with the developers.
• Interfaced with developers in resolving the defects investigated in the application during Testing.
• Follow up with reported problems until satisfactory resolution.
• Developed and maintained test status Test Matrix to reflect the test progress.

Environment: HP QC, SQL, REST API.