PROFESSIONAL SUMMARY:

• 10+ years of extensive experience in Software Quality Assurance Manual, Automation testing and Leadership supporting Healthcare, Financial, Insurance, Pharmaceutical and Clinical trial industries.
• Extensive experience on Web and Mobile Application testing on different Operating System platforms using Android and IOS.
• Strong Mobile testing experience using physical devices like Kindle Fire, iPad, iPhone, Android.
• Experienced in all phases of the SDLC starting from Requirements gathering, Analysis, Design, Development, Testing and post production support.
• Identified Test Requirements, prepared Test Strategy, Test Plan, Test Scripts and Requirement Traceability Metrics.
• Working knowledge of FDA regulations and compliances for Clinical domain applications.
• Explicit work experience in testing with minimum requirement documents.
• Strong analytical experience in functional specifications, and application rules based on specific: Functional Testing, Regression Testing, System Integration Testing, GUI Testing, Database Testing, Positive - Negative testing.
• Hands on experience using Mainframe database system for banking applications.
• Explicitly working experience with Offshore team and onsite coordination
• Participated in application/document Change Request, Review and Approval process.
• Strong experience in creating Test Plans, converting and documenting requirements into Test Cases.
• Active participant in Retrospectives at the end of each Sprint in Agile environment.
• Ability to produce quality metrics / reports to determine quality levels within a project to senior stakeholders
• Extensive experience in Manual Testing, Automated Testing using Quick Test Pro both on UNIX and Windows Environments. Extensively worked with TFS (Team Foundation Server).
• Experience in testing Desktop, Client Server, Web Applications and Mobile applications.
• Experience in testing database applications of RDBMS in Oracle and SQL Server.
• Experience in writing T-SQL, PL/SQL statements in Oracle and SQL Server databases.
• Proficient in Backend Testing and Data Integrity Testing using Main frame system.
• Experience with Test Automation, Test Management and Tracking tools.
• Experience in Developing Test Plan, Test Scenarios, Test Cases and Test Reports.
• Extensively used ALM 12.20/Quality Center, Team Foundation Server and MS Test Manager for requirements tracking, defect tracking, results and status reporting.
• Hands on Experience in Black Box and Grey Box Testing, Ability to multi-task effectively
• Experience in SDLC and software methodologies including Agile and Waterfall.
• Experienced in providing the knowledge transfer to the fellow team member based on lesson learnt after completion of each project.
• Strong analytical and communication skills combined with the ability to work independently under minimal supervision and also perform as an integral part of a team.

TECHNICAL SKILLS:

• Testing Tools: Quick Test Professional 11.00/9.5/ 9.2/ 8.2 , MS Test Manager Management / Track: ALM 12.20, 11.5, QC 10.0/ 9.2/9.0 , Test Director 7.5, TFS 2013
• Operating Systems: Windows 8.1/7/ Vista/XP, UNIX, DOS
• Languages: Basic C, SQL, Java Script, VB Script, HTML.
• Databases: Mainframe, DB2, Oracle 11g,10g/8i/9i, SQL Server 2012, TOAD.
• Web/App Servers: WebSphere, WebLogic, JBoss
• Software Packages: MS Project, MS Visual Studio, MS-Office- PowerPoint, Word,
• Excel, MS Outlook
• SDLC (Software Development Life Cycle): Hands on experience in following the SDLC methodologies starting from Project Initiation, Analysis & Design, Testing, Post production maintenance
• Project Implementation Methodologies (Waterfall, Agile: Systematic Sprint Planning/Testing)
• Documentation (Test Strategy, Test Plan, Test Scripts, etc.)
• Risk mitigation strategies
• Developed Project Overview Statement (POS), Work Breakdown Structure (WBS), cost and schedule estimates and change control process and risk analysis.
• Presented Microsoft Project in the study program
• Proficiently presented a project on Risk Analysis and mitigation
• Widely exposed to SWOT Analysis- a Strategic planning Tool
• Thorough knowledge of Critical Success factors CSF in Project management
• Scope management, verification and control
• Budget preparation, monitoring, control and forecasting
• Project progress tracking and reporting
• Full SDLC supervision including analysis, design, development and testing, deployment

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

QA & Testing Analyst Lead

Responsibilities:

• Hands on working with Mobile & Texting applications testing using Android and iOS devices for Medicaid and Medicare business.
• Effectively managing and coordinating with onsite and offshore team for successful project deliverables
• Analyzing and reviewing the BRDs and FRDs to understand the business requirements to meet with business deliverables successfully
• Develop and implement Test strategy that ensures appropriate functions, features and scenarios are exercised for each new application/ release
• Scheduling Test strategy walkthroughs with the project stake holders and follow up for Approvals.
• Active participant of requirements walkthrough meetings.
• Driving test development and execution to meet the project objectives for each new application/release
• Develop and/or assist the testers in developing functional test scripts and cases for releases.
• Define, and/or assist the testers in defining of data /system set-up requirements for releases.
• Manage the assigned testing efforts from a project management perspective (prepare status reports, maintain and update metrics, maintain and update the test strategy, assess risk, and implement corrective action to keep the testing effort on track)
• Distribute assignments to a group of assigned testers
• Monitor the status of tester assignments and manage resources accordingly to ensure that project milestones are met
• Review the work product of team members to ensure that appropriate coverage of business cases and to ensure that adequate documentation exists for completed tests.
• Representing QA team and communicating concerns and risks with the project manager in timely manner
• Hands on experience working with HEAT management systems tool for RFC (Request for change) management on daily basis.
• Schedule a QA testing sync up meetings and coordination with impacted channels for various projects
• Preparing the QA estimates and timelines and providing to project teams.
• Proactively following up with project stakeholders Business team, Development team to get requirement clarifications, issues, questions, defects.
• Active participant of daily Defect Triage meetings.
• Hands on working with HP ALM 12.20 for daily testing results and Defect Metrics.
• Effectively communicating with stakeholders by Daily QA status reports and Defect reports for various Mobile projects.
• Co-ordinating with company’s third-party vendors Wildflower, Health crowd and IBC for project deliverables and QA needs.
• To facilitate onsite and offshore QA teams to provide KT, test data set up, Mobile app set up, clarification, questions on the Mobile projects.
• Strongly following and adhering QA standards set by the QA department.
• Performing end to end testing, system testing, regression testing, boundary testing, sanity testing, positive -negative testing to ensure quality of the product.

Environment: HP ALM 12.20, Windows 7, TOAD, Microsoft Visual Studio 2012, MS Outlook, Internet Explorer, Mozilla Firefox, Google Chrome, Microsoft SharePoint.

Confidential Bluebell, PA

Sr. Quality Compliance Specialist

Responsibilities:

• Analyze user and business requirements and prepare Validation Strategy Document and Validation Summary Report for multiple clinical studies/protocols.
• Write test cases and perform Manual Testing like Positive testing and Negative testing, Regression testing, Smoke testing, Ad hock testing, Boundary testing.
• Develop and execute test cases/ test scripts for the application and raise the defects in the TFS.
• Raise Test data request on time prior to Testing Phase.
• Extensive use of Team Foundation Server (TFS) and MS Test Manager (MTM) for entire Application Development Life Cycle (ADLC) process.
• Thorough understanding of Corrective and Preventive Actions (CAPA) process and documentation.
• Involved in developing QA strategy and writing and implementation of the test plan and various test cases.
• Created Test Scenarios based on User requirements and System Design Specifications.
• Validate application based upon Electronic Data Capture Tool documents (DCT) and Edit Specification documents.
• Hands on working with Data Exchange applications.
• Working knowledge of FDA regulations and compliances such as 21 CFR Part 11.
• Running daily smoke test using Quick Test Professional.
• Generate the daily Execution status reports and daily Defect status report from TFS to provide higher management.
• Extensive use of SQL Server to validate database.
• Hands on experience with multi browser testing using different versions of Firefox, IE, Chrome, Safari.
• Assisted with user-acceptance testing and defect tracking for multiple software releases.
• Actively participant of Company’s Standard Operating Procedure Trainings (SOP).
• Execute and Review standard Operational Qualification (OQ) and Performance Qualifications (PQ).
• Provide detailed and systematic paper based testing evidence to follow company’s SOPs.
• Proficiently communicating critical issues and risks of the application to the QA management and Project management.
• Organizing various testing documents to follow the company’s standard procedure systematically.
• Review Application Change Requests, analyze the Entity Relation Diagrams, user cases and develop and execute test cases.
• Categorize the Test cases, and map them with Requirements to ensure proper Requirement Traceability Matrix coverage.
• Working closely with development team to ensure testing issues are resolved.

Environment: TFS 2013, MS Visual Studio 2010, Windows 7, XML, Microsoft Visual Studio 2012, MS Outlook, Internet Explorer, Mozilla Firefox, Google Chrome, Microsoft SharePoint. 2012, MS Test Manager

Confidential, MT Laurel, NJ

Test Lead

Responsibilities:

• Coordinating strongly with offshore and onsite teams to ensure the project deliverables on time.
• Representing team and communicating concerns and risks with the project manager.
• Converted user requirements from functional requirement specifications.
• Analyzed user and business requirements and prepared Test Strategy and Test Plan.
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing, Regression testing, Smoke testing.
• Developed test cases/ test scripts for the application, executed the Application and raised the defects in the Quality Center.
• To raise a Test data request on time to provide the team prior to Testing Phase.
• Involved in understanding of functionality and design of different applications basing upon the Requirement Specification document.
• Working on Mobile application testing using Android and iOS devices.
• Recorded and Created Data Driven automation script using QTP 11.00.
• Involved in developing QA strategy and in writing and implementation of the test plan and various test cases.
• Involved in testing of the application manually and tested the design and functionality of the application (total flow from Loan Request Application, Scoring and To book the Loan, Lock the Application).
• Created Test Scenarios based on business requirements.
• Loading the Test Cases into Quality Center.
• Generated the daily execution status reports and daily defect status report from Quality Center to review in the meeting.
• Schedule testing sync up meetings and coordination with impacted channels for the project
• Prepare Test Strategy and Test Plan and schedule a walkthroughs and follow up for Approvals.
• Logged the defects and coordinated efforts with the development team to resolve the problems using Quality Center.
• Actively participating in daily Triage meetings.

Environment: Quality Center 10, Windows 7, XML, MS Outlook, Internet Explorer, Mozilla Firefox, Google Chrome, Java, iOS, Android

Confidential, Cincinnati, OH

Sr.QA Analyst

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications.
• Working with different applications on different Mobile Operating System
• Coordinating issues with Citi team as well as Citi’s third party vendors Google, Kony and First Data Corporation.
• Actively involved with full end to end testing in Google Wallet application project using Android Nexus phone device.
• Conducting the Functional, System, Integration and Regression testing for Functionality of the web application and native Mobile applications.
• Validating Web and Mobile Application testing on different Operating System platforms using Android and iOS devices.
• Validated Mobile applications using physical devices like Android Kindle Fire, iPad, iPhone, Android.
• Coordinating strongly with offshore team and onsite teams to provide the project deliverables on time.
• Converted user requirements from functional requirement specifications.
• Analyzed user and business requirements and prepared Test Plan.
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing.
• Developed test cases/ test scripts for the application, executed the Application and raised the defects in the Quality Center.
• Experience with test estimation for large complex application projects
• Extensively worked with the Quality Center 10.0 for bug tracking. Prepared and loaded test scripts in the Test Plan and executed them in the Test Lab.
• Responsible in functionality testing of the Mobile applications.
• Testing of application at module level and system level for quality of the software.
• Perform Web based and Client/Server Black and Grey box testing in a Windows and UNIX Environment.
• Representing team and communicating concerns with the project team.
• Developed test scenarios and test procedures based on the test requirements.
• Generated the daily execution status reports and daily defect status report in Quality Center to review in the meeting.
• Extensively worked on Waterfall and AGILE Methodology for short interval of builds and releases.
• Worked on back end testing using IBM Mainframe for Credit card test data maintenance as well as Bank Accounts.
• Participated in daily Scrum meetings with Business and Developers to develop test scripts.
• Participated in the review meetings, walk throughs with SME’s and business.
• Created and executed complex SQL queries to the Oracle Database to validate and test data using TOAD.
• Worked closely with the developers to get the immediate resolution to the defects.

Environment: Microsoft .Net Application(C#.Net, ASP.Net),Oracle 10g, Quality Center 10.0, IBM Mainframe, Windows XP, UNIX, HTML, Java Script, Android, iOS.

Confidential , Newark, DE

QA Analyst

Responsibilities:

• Involved in developing Performance QA strategy and in writing and implementation of the test plan and various test cases.
• Involved in testing of the application manually and tested the design and functionality of the application (total flow from ordering, billing, provisioning systems).
• Created Test Scenarios based on business requirements.
• Wrote System Integration test cases and functional test cases using Quality Center.
• Developed detailed UAT test cases from technical system requirements documents to meet deadlines and verify system functionality as per the requirements.
• Conducted the Functional, System, Integration and Regression testing for Functionality of the web application.
• Performed Database testing, writing SQL statements and validating the data.
• Converted user requirements from functional requirements specifications.
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing.
• Developed test cases/ test scripts for the application, executed the Application and raised the defects with the help of Quality Center.
• Responsible in functionality testing of the application.
• Testing of application at module level and system level for quality of the software.
• Developed test scenarios and test procedures based on the test requirements.
• Generated the daily execution status reports and daily defect status report in Quality Center to review in the meeting.
• Participated in daily Scrum meetings with Business and Developers to develop test scripts.
• Participated in the review meetings, walk throughs with SME’s and business.
• Extensively worked on AGILE Methodology for short interval of builds and releases.

Environment: Microsoft .Net Application(C#.Net, ASP.Net),Oracle 10g, Quality Center 9.2, TOAD and Windows XP, UNIX, HTML, Java Script.