OBJECTIVE:

To work in a fast paced, dynamic environment in the field of Software Quality Assurance/Testing, that would enable me to utilize my 6 years of extensive experience in healthcare domain and strong ethics to enhance a company’s quality goals.

SUMMARY:

• 6 years experienced IT Professional with diverse experience in Software Quality Assurance.
• Performed extensive Backend Testing of the applications using SQL Queries.
• Strong in Analyzing Business specification, expertise in developing Test Plan, Test Scripts and Test Cases, Test summary report, defect tracking documents.
• Reviewing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) in creating Test Plans and formulating Test Strategies.
• Experienced in Data Driven Testing, Batch Testing, Functionality Testing GUI Testing, Regression Testing.
• Well versed in using Defect Tracking Tools including HPALM, JIRA.
• Created and executed manual smoke, functional, regression, system, integration and exploratory tests.
• Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC
• Performed Test Automation using Java Client, Appium, Perfecto and Scriptless Automation
• Automate test scenario, test cases and test suites for Regression Testing via Selenium Webdriver
• Tested mobile application software on various IOS and Android mobile devices
• Investigated, reproduced and characterized defects and test failures
• Identified, analyze, and document defects using Jira
• Developed and implemented QA Methodologies for the department. This included but is not limited to development of test case standards, requirements traceability matrix, and testing metrics.
• Acted as liaison between development and business teams - provided visibility and clarity into business requirements to the development teams and provided design and architecture insights to the business teams.
• Participate in bi-weekly SAFE planning (Sprint Panning, Backlog grooming, Story refinement), project status meetings and reviews.
• Performed planning and execution, defect reporting and fix verification using manual and automated techniques to have test plans in place and executed according to our release schedules
• Cross Environment testing and identifying defects in earlier stages so clean version of App goes to production
• Service layer testing for Webservices via Postman and automating services in Postman to investigate and identify service/backend issue
• Strong HIPAA EDI 5010 with ICD 9 and ICD 10, analysis & compliance; experience from, payers, providers and exchanges perspective.
• Experience with health care Systems such as FACETS, QNXT.
• Proficiency using Rational Clear Case for Documentation and used Clear Quest for Defect tracking.
• Exclusively used Security Testing, Usability Testing, Positive Testing, and Negative Testing.
• Highly skilled and experienced in managing SDLC, software testing lifecycle and quality assessment.

TECHNICAL SKILLS:

Testing Tool: Appium, Selenium, Postman, Perfecto, Quick Test Pro, WinSCP, DataStage, Putty, QNXT, FACETS

Test Reporting Tool: JIRA, HP ALM, Quality Center/ALM, Rational Clear Quest, Onbase

Operating System: Mac OS, Windows 98/2000/XP/NT/8/10

Database: MS SQL Server, MS Access, SQL Server Management Studio, Toad for DB2

Programming Language: SQL, JAVA, Objective C

PROFESSIONAL EXPERIENCE:

Confidential, Norfolk, VA

Mobile Tester

Responsibilities:

• Strong in Analyzing Business specification, expertise in developing Test Plan, Test Scripts and Test Cases, Test summary report, defect tracking documents.
• Created and executed manual smoke, functional, regression, system, integration and exploratory tests.
• Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC
• Performed Test Automation using Java Client, Appium, Perfecto and Scriptless Automation
• Automate test scenario, test cases and test suites for Regression Testing via Selenium Webdriver
• Tested mobile application software on various IOS and Android mobile devices
• Identified, analyze, and document defects using Jira
• Developed and implemented QA Methodologies for the department. This included but is not limited to development of test case standards, requirements traceability matrix, and testing metrics.
• Performed planning and execution, defect reporting and fix verification using manual and automated techniques to have test plans in place and executed according to our release schedules
• Cross Environment testing and identifying defects in earlier stages so clean version of App goes to production
• Service layer testing for Webservices via Postman and automating services in Postman to investigate and identify service/backend issue
• Acted as liaison between development and business teams - provided visibility and clarity into business requirements to the development teams and provided design and architecture insights to the business teams.
• Perform re-test after the defect gets fixed by Developer and updating the scenario in the test suites for automation
• Backward compatibility testing to ensure service level testing.
• Participate in bi-weekly SAFE planning (Sprint Panning, Backlog grooming, Story refinement), project status meetings and reviews.
• Preparing video of test execution for each task in JIRA and attaching it to JIRA tickets to get sign off from Product Owner.
• Performing Systems Demo to show all the tasks completed in Sprint to Managers and across all mobile team

Confidential, Irving, TX

ETL Tester

Responsibilities:

• Reviewing the Business requirement, Functional Design Documents and Technical Specification documents using JIRA.
• Creating Test Plan, Test Cases, and Test data after analyzing the JIRA user story.
• Using Claim Test Pro to retrieve Institutional and Professional claims by entering CPT/Rev Code and creating Test Batch
• Extensively used SQL Server Management Studio to get the Member data based on Benefit Plan and Network
• Creating input test files as per the requirements in Ultra edit and processing them in batch server to load data to respective tables in database and to generate the output
• Tested various service groups, subcategory codes to see if the corresponding benefit pays
• Actively participated in walk-through, inspection, review and user group meetings for quality assurance
• Validated X12 and XML files for various EDI transactions 837/ 835, 270/271, 276/277
• Enrolled members through online screens and 834 transactions to QNXT and providers can check the member eligibility and claim status
• Imported ETL jobs from IBM Rational Clear Team Explorer Repository when Dev’s check in job
• Using WinSCP/Putty to convert jobs into XML format so it can be imported into IBM InfoSphere DataStage abd Qyality Stage Designer
• Using WinSCP to validate the location, format and data for the target file
• Using WinSCP to encrypt and decrypt the file so it can be used while running the script
• Analyze and trouble shoot the aborted job In Director when the jobs in Datastage aborts or gives error
• Validated all data quality checks and created query for data validation across different schema and table in Toad DB2 for Confidential Members
• Created service now ticket in company intranet do implement the DDL script in PV Environment while the new table was created in PV environment
• Creating Test Data in Toad for DB2 with different test scenario to cover the acceptance criteria of user story
• Logging Defects in IBM Rational ClearQuest when the actual result do not meet the expected result according to Test Case and assigned it to Dev
• Using HP ALM Quality Center 12.50 to Execute Test Cases and record test result and it’s screenshot
• Extensive use of HP ALM Upload Add-in for mapping, validating Test case so it can be loaded into HP ALM
• Planned, documented, evaluated and tracked testing results to ensure system applications are free from defects
• Supported the extraction, transformation and load process (ETL) for a Data Warehouse from their legacy systems using Datastage and provide technical support and hands-on mentoring in the use of Datastage, DB2 for testing.

Confidential, TN

UAT /QNXT Tester

Responsibilities:

• Reviewing the Business requirement, Functional Design Documents and Technical Specification documents using Unity Client Onbase.
• Creating Test Plan, Test Cases, and Test data after analyzing the Onbase CCR.
• Performing Functional testing and adjudication on QNXT for claims.
• Using Claim Test Pro to retrieve Institutional and Professional claims by entering CPT/Rev Code and creating Test Batch
• Extensively used SQL Server Management Studio to get the Member data based on Benefit Plan and Network
• Created and Validated claims with service code to pay Benefit price with no 202 Edits.
• Tested various Diagnosis code ICD 9 and ICD 10 to pay various benefit terms correctly
• Tested Finance or Medical Code with Provider billing service code with allowable price rates
• Tested the changes for the front-end screens in QNXT related to following modules, test the QNXT batches (member load, Billing, Provider, etc)
• Validated different region (Status C Code Arkansas, DC, Kansas, Alabama, Tennessee, Illinois, Florida, etc) to test Fee Schedule amount to test different contract and their codes.
• Validated different terms with different effective date so that service codes pay % correctly
• Created Claims to test various IPA Contracts to pay out correctly based on their Payment Fund
• Used CTP to retrieve various claims for different Benefit based on their Benefit Plan.
• AEP Benefit Testing was performed to test 2017 Benefit Plans and their terms for Health Spring of Alabama, Georgia, Texas, Florida, North Carolina to pay out correctly with their costshare, copay/deductibles matching the PBP grid.
• Tested various service groups, subcategory codes to see if the corresponding benefit pays
• Developed a Test Case to test all 2016 Health Spring Benefit Plans and Benefit Groups with Chiropractic provider and codes to pay out correctly and not hit PCP terms
• Created different Institutional claims with their Bill Type and Rev Code to hit the correct term and contract which pay out correctly for different term type
• Planned, documented, evaluated and tracked testing results to ensure system applications are free from defects

Confidential, Englewood, CO

Mobile App Tester

Responsibilities:

• Involved in initial Requirement Analysis phase and understanding user stories defined in Jira
• Responsibilities include creation of test suites, creation of test cases, test case execution, defect logging, defect retesting, regression testing, staging testing and production testing.
• Regression testing in multiple environments such as Dev, Staging, Pre-prod and Prod Environment across multiple IOS and Android devices.
• Followed the Agile Development process and completed the testing within the scheduled release date.
• Initiated Triage meetings with client regularly to discuss about defects and prioritize them.
• Handling client enquiries and acting as the face of the business.
• Dealing with and resolving problems and issues which arise.
• Arranging & chairing weekly scrum calls, focusing on targets & s
• Extensively tested Functional, Regression and End-to-end testing for the Application
• Continuously streamlined and improved the testing life cycle to ensure that test planning, execution, and reporting are effective, agile, and coordinated.
• Conducted UAT (User Acceptance Testing) for multiple iterations by writing Test Cases and signed off the same after approval
• Executed extensive SQL Queries with multi-table joins and nested queries for back end testing.
• Retrieved records from multiple tables from Oracle Database by using joins such as Inner Joins, Outer Joins, and Self Joins.
• Wrote extensive SQL queries for data validation, analysis and manipulation, to check the integrity of the database.
• Escalated issues to developers and verified fixes.
• Used Quality Center for tracking and reporting defects found during the functional and regression testing and followed up on the bug life cycle
• Worked closely with development team to verify the bug solution and bug status.

Confidential, Charlottesville, VA

Software Quality Assurance Engineer

Responsibilities:

• Developed and Execute automated and manual test plans and scripts via Selenium
• Involved in analyzing business requirements and writing Test Plans and Test Cases as per the specifications
• Consistently made efforts to streamline the testing process and increase the productivity of the testing team.
• Created and Executed Test Scenarios.
• Support day-to-day Quality Center activities such as maintain QC users' access, customizing QC entities etc.
• Performed Integration testing, GUI testing and system testing.
• Assisted QA Specialists in resolving issues that arose during the project.
• Ensure that traceability matrix is developed kept up to date.
• Interacted with business analysts, users and developers to prioritize user functionality issues.
• Querying various databases for data validation by executing SQL queries.
• Tested the custom point of sales program and interface to handle the windows stations including, file serving, database, security, user account management, sales, logon authorization and web services.
• Performed Regression testing to ensure that bugs where fixed and enhanced builds.
• Involved in performing Negative and Positive testing by executing various test cases.
• Conducted Data Driven Testing to test the application with different sets of data.
• Performed the Back-End testing to ensure data consistency on front-end.
• Customize and administer multiple Quality Center projects, using workflow where necessary.
• Responsible for updating the QA manager with weekly status updates for the progress of testing efforts and open issues to be resolved.
• Attended Inspection and walk through with management to assess the progress of testing efforts.
• Participated in various meetings to discuss Enhancement and Modification Request issues.
• Assisted Team Lead, Communicated and collaborated information flow between QA Team and Developers.
• Involved in documentation as to how to maintain and run scripts for future enhancements.
• Kept a log of any issues faced by the users and worked with the development team to resolve them in effective manner
• Prepared a Test Plans, developed and written Test Cases based on the business requirement.
• Collected and analyzed the BRDs, SRDs, and RFCs to cover all the test scenarios efficiently.
• Performed Smoke, Integration, Positive, Negative, and Security Testing manually.
• Performed Regression testing using Quick Test Pro.
• Executed the test cases, determined repair priorities, performed regression testing, interacted with the developers to resolve the issues and updated status of the test cases in HP Quality Center.
• Generated test summary reports, got sign off, and uploaded valid documents in the share point platform
• Extensively worked on Browser Compatibility testing with Internet Explorer, Mozilla Firefox, Google Chrome, Netscape and Safari.
• Used Quality Center for managing test cases, tracking defects, and assessing the real status of the bugs.