PROFESSIONAL SUMMARY:

• Around 6 years of experience in IT Industry with excellent knowledge of the SDLC process and STLC.
• Experience in creating and executing Test Cases, Test Scripts and Test Plans from Business Requirements Document. Participated in testing life cycle from Requirements phase to Implementation phase
• Participated in Testing documentation reviews and walkthroughs, including Test strategies, Test plans, Test cases, Test Summary Reports.
• Expert in commercial Property and Casualty and Personal Lines Insurance experience with national carriers.
• Expert in the Property, Casualty, Annuities, Disability, and Supplemental Insurance policies include administration, sales, customization, claims, pensions and CMS.
• Analyzed system requirements and developed Test Plan, test cases and traceability matrix for various applications.
• Experienced with testing tools such as HP Quality Center, Quick Test Professional (QTP) SOAPUI and SQL Management Studio Tool 2008
• Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility, User Acceptance Testing (UAT), SOA Testing using web services, functionality, Database and regression testing.
• Good Expert on Tools like HP ALM QTP, HP Quality Center.
• Experience in setting up HP - QC custom rules for Test Plan, Test Lab, and Defects
• Worked with Guidewire developers and prod support team to understand various functionalities in Guidewire Policy and Billing Center.
• Estimated work effort for various tasks in the testing process.
• Devised test procedures, bug tracking mechanism, review and analysis of user and business requirements.
• Developed test scripts for automation testing web-based applications.
• Involved in backend testing by writing SQL Queries to validate records in different tables.
• Extensively involved in System, Regression, Unit testing and UAT.
• Experience in Guidewire ClaimCenter, Rational LTS (RUP, RequisitePro, ClearQuest), MS Visio, Quality Center, and various open source tools for Issue Management and Documents Management
• Knowledge of claims Guidewire systems and policy administration system.
• Tracked, analyzed, and documented defects using HP Quality Center.
• Worked closely with the project team in planning, coordination and implementing QA methodology.
• Competent using SoapUI to test Web Services.
• Facilitated UAT(User Acceptance Testing) with the stakeholders and the business user.
• Experience in working in Water flow and Agile Methodologies.
• Experience of working in Client-Server, Web based applications.

TECHNICAL SKILLS:

Automation Testing Tools: JUnit, Selenium, WinRunner, Selenium Web Driver, QuickTest Professional

Bug Tracking Tools: Jira, Quality Center, Bugzilla

Programming Languages: Java

Web Technologies: HTML, CSS, XML, XPATH, .NET

Databases: MySQL, MS Access, Oracle

Development Tools: Eclipse, Maven, Firebug, Adobe Photoshop

Versioning: SVN, CVS, Jenkins and Hudson

PROFESSIONAL EXPERIENCE:

Confidential, Keene, NH

QA Analyst

Responsibilities:

• Gathered Requirement Specification Document and Manuals to understand the system and rating rules with extensive interaction with the business users.
• Provide customer service and support for Property & Casualty risk management needs
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Analysis of business requirements and system requirements of the client and also for Property and casualty modules.
• Translated high level requirements into functional and technical user stories in JIRA.
• Created acceptance criteria for functional and technical user stories in JIRA.
• Explained Property & Casualty terms, Insurance Rules, Workers Compensation, Claims Process to the Dev. team
• Involved in developing Test Plan, Test Scripts and Test Cases.
• Engaged in writing Functionality, GUI, Navigation and Scenario test cases for New Business, Endorsements, Cancellation and Reinstatement.
• Performed Smoke Testing for both Auto and Homeowners Insurance.
• Attended Project Change Request (PCR) meetings and performed PCR testing.
• Assisted in the documentation of requirements for the Guidewire Claim Center claims management system as a business analyst.
• Analyzed the objectives and scope of each stage of testing process from the test plan on Guidewire.
• Integration Testing of Guidewire Policy Center with Claim and Billing Systems.
• Expertise in developing Automation Frameworks for Web Applications using QTP.
• Preparing & updating functional requirement specification document for Guidewire Claim Center configuration on the out of box functionality. Coordinated with QA team in preparing for compatibility testing of Guidewire solution.
• Reviewed client business requirements to identify product gaps in the Guidewire product
• Compared Mainframe Output with Dragon Output for both Homeowner and Auto Insurance.
• Review the automation framework for the Dragon Application.
• Tested Application functionality, business flow and Database Driven Testing using QTP.
• Involved in Parameterization, by replacing fixed values with parameters, check the application performs the same operations with multiple sets of data.
• Experience in using ETL tools like Informatica, Data Stage for Data Integration and tested the Data Migration from source to target using complex SQL queries.
• Developed Test Plans, Test cases using ALM.
• Testing and Regression Testing, Selenium, Cucumber, Calabash, Groovy, EMV, Scripting, Python, Ruby.
• Configured Selenium Web Driver, Ant tool and created selenium automation scripts in java using Junit prior to agile release.
• Experience in ETL Testing/Data warehousing testing /Data Quality testing.

Confidential, New York, NY

QA Manual Tester

Responsibilities:

• Participated in setting up testing environment.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Manually tested each and every module of the application and verified against expected results.
• Written Test Plans and Test Cases to meet the business requirements and the user requirement
• Wrote Test Cases for user-interface, which usually consisted of the screens and the various GUI objects following functional specification and User Test Cases.
• Ensured that all bugs are logged with adequate information into JIRA to assist developers in reducing the problem.
• Proven skills in software development projects, preferably within Scrum/Agile experience.
• With a background in an Agile/Scrum environment will need some experience working with technical resources.
• Experience with acceptance testing in an Agile/Scrum environment.
• Worked on Guidewire Policy center and Billing Center to test functionality related to Policies and Billing Cycle.
• Created and maintained automated smoke test scripts for Guidewire Policy Center using LISA.
• Performed Sanity and Smoke testing of the application manually after each build.
• Performed end-to-end testing of all business processes, workflows, and output.
• Performed UAT, Security, Positive and Negative Testing.
• Conducted User Acceptance Testing (UAT).
• Uphold the principles of agile/scrum within the technical development team to maximize business value.
• Followed the Scrum team Agile Manifesto and practices.
• Organized Joint Application developments (JAD), Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions
• Performed rigorous Manual Testing before release.
• Conducted JAD sessions with CRM SMEs, system architects, technical teams and other stakeholders for open and pending issues.
• Manually tested Reviewed Business Requirements with Project Manager and Lead Developer to learn the functionality of the application the application for IE and Netscape browsers.
• Manually performed Back-End Testing Manually.
• Manually performed UAT by writing numerous SQL test cases and executing them to validate the results.
• Performed Back-End Testing by extensively using SQL queries to verify the Integrity of the database.
• Modified previously existing Test Cases that were driven by the manual testing effort so that they are more appropriate for future automation testing.
• Conducted Result Analysis and interacted with developers to resolve bugs.
• Expert in developing transactional enterprise data models that strictly meet normalization rules, as well as Enterprise Data Warehouses using Kimball and Inmon Data Warehouse methodologies
• Excellent experience in troubleshooting test scripts, SQL queries, ETL jobs, data warehouse/data mart/data store models.
• Preparing, reviewing and updating business requirement documents and user acceptance test plans.
• Participating throughout the design and development process, analyzing features to point out weaknesses or inconsistencies.
• Helping to coordinate interface testing efforts across various integration points. Coordination with third party vendors.

Confidential, PA

QA Analyst

Responsibilities:

• Worked with team members in development of Test Plan and Test Cases based on Business Requirements and Required Documents.
• Tested Different Billing transactions such as Disbursements, Transfers, Bill Payments and Commissions
• Did advance clock movements to test Delinquencies and Lapsed Renewals.
• Auto Path renewal Invoice Generations and Manual Disbursements were tested.
• Worked with Business user to Define roles and permissions for different users on Guidewire and tested their authentication on LDAP server and verified the permissions thru regression test suite.
• Attended requirements gathering sessions with the customer based on user feedback and new enhancements, which were entered into JIRA and tracked for future releases.
• Tested different Activities created for different users.
• Worked closely with Credit Card Validations. Validated the Installments for Agency Bill and Direct Bills.
• Validated the Payments and Taxes and surcharges for all the 9 Active states. Maintained QA lab standards, documentation review and assisted in establishing and maintaining best practices for QA.
• Analyzed requirements and critical areas of the application to set up and execute Baseline Tests.
• Created test cases from assigned User Stories and defined an acceptance criteria for the same.
• Performed Clock Advancement to test various Scenarios in GW billing center as to Invoice generation, Invoice Due dates, Commission Payments.
• Performed Manual Testing on GW Billing Center to determine ease of usability of the customized application.
• Created different Policies in PennPlus Application and checked their integration with GW billing center.
• Worked on TFS to burndown hours based on the tasks assigned in the Solutions Explorer
• Generated and implemented templates for Test Plan, Test Cases, Test Scripts, Gap Analysis, Test Defect Log, Test Case Checklist etc.
• Conducted Functionality Testing and Regression Testing during various phases of the development.
• Involved in UAT for different lines of Commercial Business like Business owners property, Workers Compensation, Commercial Auto & CPP
• Involved in Daily Stand up meetings worked on AGILE.
• Validate the Accord UI forms and applications.
• Verify the translation of documents into Image Right Application.
• Worked on the Mainframe Policy Management System to verify the Decks after the Nightly Cycle.
• Tried to retrieve the policy XML’s from PHOENIX and PORTAL and Compared for the changes involved.
• Worked on all the environments from Systems Test, Integration Test, Model Office, Production Support, Production both internal and external environments
• Worked on the bridging application and server side edits