SUMMARY:

• 12+ years of experience within IT and Quality Assurance.
• Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform
• Strong working experience in Insurance, Finance and Banking domains.
• Expertise in validating and testing Windows and Web - Based and Mainframe Applications for both UI and Server side validation with exposure to both Manual and Automated testing tools.
• Created updated and maintained Test Matrix and Traceability Matrix and involved in Gap Analysis.
• Good experience in using Mercury Interactive Automated Testing tools Win Runner, Load Runner, QTP, and Quality Center.
• Performed Black Box Testing, Unit Testing, Regression Testing, Integration Testing, Sanity Testing, Smoke Testing, Performance Testing, Stress Testing and Load Testing of Web-Based applications and Client/Server applications using Mercury Tools.
• Experience with insurance administration systems included Actuarial, Policy Application, Eligibility, Enrollment, Underwriting, Reinsurance, Claims, Billing, and Payments
• Solid understanding of STLC and SDLC
• Good experience in Data Analysis by writing SQL Queries and analysis using MS Excel, Pivot-Table and V-Lookup functions
• Experience testing mobile applications on Windows OS, iOS, Android and BBOS.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Extensive knowledge of SDLC methodologies such as traditional SDLC, Agile, Waterfall etc...
• Performed User Acceptance Testing (UAT) Manually.
• Expertise in:
• Quality Assurance Analyst/Tester
• Involved in all stages of Testing Life Cycle, understanding Business requirements, developing Test Plans, Test Cases and Test Scripts and executing them. Involved in writing Test Summary
• Extensive experience with GUI Interface and Functionality Testing, System testing, Backend testing, Integration testing, Performance, Load and Regression Testing of Web and Client/Server based applications using Manual Testing
• Performed automated testing using tools like SILK, SILK Performer, WinRunner, QTP for regression testing, Performance testing, Data Driven testing, Black Box testing
• Experience in using Bug Reporting and Bug tracking software like Test Director, Rational Clear Quest, Serena Tracker, Quality Center, Team Foundation Server
• Reported and tracked defects through the entire defect life cycle
• Worked closely with the users during the UAT testing and created the UAT scripts
• Executed Smoke test and Regression tests for weekly builds
• Used SharePoint site for uploading and maintaining all the documents
• Attended daily and weekly meetings for status updates
• Provided Production support for weekly releases
• ETL/Data Warehouse Quality Assurance Analyst/Tester
• Tested Commission, Finance, Trading and Marketing Reports for all Broker Dealers
• Tested the conversion of Micro Strategy Reports into SSRS reports
• Extensively used SQL queries to verify the data in all the reports
• Tested and analyzed the data during the ETL process
• Tested Adhoc reports requested by the users
• Coordinated the UAT effort with the users after the completion of QA
• Worked closely with the users in analyzing and resolving UAT and Production issues
• Excellent written and verbal communication, with an outstanding ability to articulate complex problems (& solutions) in simple language.
• Highly motivated, process driven engineer who can learn quickly and adapt to changes rapidly.
• Hands on experience in Agile / Scrum, Waterfall and Iterative Development Methodologies.
• Expertise in validating and testing Windows and Web-Based and Mainframe Applications for both UI and Server side validation with exposure to both Manual and Automated testing tools.

TECHNICAL SKILLS:

Languages: C++, Visual Basic, SQL, HTML, XML

Methodologies: Traditional Software Development Life Cycle (SDLC), Agile/Scrum Methodology, Waterfall etc.

Databases: MS Access, Oracle, SQL server, DB2

Testing Tools: WinRunner, Load Runner, SILK 6.0.2, SILK Performer, Quick Test Professional (QTP), Quality Center (QC), Team Foundation Server (TFS), Test Director

Environment: s: MS DOS, Windows 95/98/2000/XP/Vista/7, Unix

Mobile OS: Android, Blackberry OS, IOS

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

PROFESSIONAL EXPERIENCE:

Confidential - Framingham, MA

Sr. QA Analyst

Responsibilities:

• Involved in the Review of Requirements Specification with functional manager and technical specialists of the application
• Design and execute Test Plans and Test Cases, generate Test Scripts and Test scenarios.
• Prepared Test cases, according to the business specification and wrote test scripts and maintained them.
• Wrote test plan for the newly introduced Hedge Fund trading system module.
• Prepared proper documentation with reference to company policy for the new WebPages designed of the latest release.
• Experienced in testing both domestic and European POS systems.
• Involved in these two major projects from test planning phase to final release and performed end to end testing of the POS application.
• Performing Multiple rounds of Test Execution using SOAP UI across various releases of services
• Huge working experience in SOA testing
• Used SOAP UI for XML based Web Methods testing
• Responsible for creating Use Case specifications for Service Oriented Architecture (SOA) services
• Used SOAP UI for WSDL files validation in Web Services testing
• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using ALM.
• Executed test cases through TFS and reported defects in Microsoft Visual Studio Test Manager
• Developed and executed test cases test Scenarios and followed-up defects using TFS.
• Tested the data load process using the Informatica Power Center ETL tool.
• Tested the universes and reports in Business Objects.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping.
• Tracked defects using TFS
• Interacted with the developers to report and using TFS
• Performed manual testing using SQL Scripts.
• Tested user interface and navigation controls of the application using UFT/QTP.
• Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android and, Dell Streak.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere and Simulators like: Android SDK, IPhone SDK etc.
• Worked closely with engineering management, cloud-services (AWS), user interface designers and product managers to ensure successful and high-quality application software releases
• Performed the Backend integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Database.
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Created UFT Automation scripts for GUI and API Testing, Eggplant for mobile Automation Testing.
• Created automation test suites from scratch to be run on target devices and write test cases based on the requirements using Eggplant automation tool.
• Perfecto, UFT (previously known as QTP), ARD and Eggplant are used as the automation tools.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Writing and Executing Test cases for ios, android, blackberry.
• Performed functional testing of individual modules of the Application on iOS, Android.
• Application on iPhone, iPad and Android
• Developed and executed test cases and test Scenarios and followed-up defects using ALM.
• Performed Integration, Blackbox testing, System testing and Regression testing.
• Enhanced test scripts using various utilities provided in UFT/QTP like verification points, parameterization for testing multiple data input.
• Performed Stress Testing, Load Testing, Volume Testing, and Performance Testing using LoadRunner.
• Used ALM for test documentation management and defect tracking.
• Maintained biweekly and weekly reports Identified resources, tasks and scheduling
• Conducted Bug review meeting to discuss resolution of issues Walkthrough on all of test cases.

Environment: iOS, Android OS, TFS (Team Foundation Server), Microsoft Test Manager, Visual Studio, VSTS, BlackBerry OS, Device Anywhere, UFT/QTP, Load Runner, SQL, POS express, Fujitsu Globalstore application, Service Oriented Architecture (SOA), SOAP UI, MS SQL Server 2005, QC, Silk, XML, Windows

Confidential

Sr QA Analyst

Responsibilities:

• Worked on multiple projects under GC Analytics - Advantage Point, Profit Point, CDAT, Microstrategy
• Performed Functional, System, Security, and Regression & User Interface testing of software applications
• Involved in reviewing and verifying the Business Requirements Documents and Test Plans
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using JIRA
• Created and executed test cases using tools such as HP ALM/Quality Center
• Creating various Test Automation script via UFT or QTP (Unified Functional Test) for BPT new requirement.
• Strong Experience in Automation Web Application Testing by using HP UFT/QTP
• Developed and maintained automated scripts using UFT/QTP for functional automation testing.
• Designed data driven tests in UFT/QTP script to validate with different sets of test data.
• Facilitated defect management meetings and test execution status meetings
• Worked in Agile methodology. Attended daily scrum meetings
• Manually test each and every module of the application and verify against expected results.
• Involved in Teradata SQL Development, Unit Testing and Performance Tuning
• Used SOAP UI tool to test SOA based application to test SOAP services and REST API
• Experience in Maintaining Reference Data Management System and Master Data Management System with Service Oriented Architecture (SOA).
• Integrated SOAP UI automation scripts in continuous integration environment.
• Validated the Web Services (SOAP UI) both Request and Respond Messages.
• Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
• Extraction of test data from tables and loading of data into SQL tables.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
• Documented and maintained all test artifacts like Test cases, Test Plans, Sanity Test cases, Regression Test suite using Confluence. Created Sign-off documents
• Tracked defects using HP ALM/Quality Center.
• Worked with business users, business analysts and SMEs to understand different critical business processes
• Performed Sanity Testing of the application manually after each build
• Performed Backend testing using SQL queries against Netezza database to perform data validation, to check data integrity etc.
• Coordinated and worked closely with the developers on Defects Status on a regular basis

Environment: Windows, SQL Server, Netezza, Oracle, Dojo, Java, JIRA, Quality Center, QTP, MS SharePoint, Etc

Confidential, NY

QA / Test Engineer

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Participated in Software life cycle (SDLC) process like Agile Methodology.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Created Detailed Test Plan, Test Approach, Test Matrix, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Performed Grey Box, Black box testing and User Acceptance Testing.
• Manually test each and every module of the application and verify against expected results.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Performed Functional, GUI, Security, Positive and Negative Testing.
• Performed rigorous manual testing before a release.
• Scripted UI test cases to validate text expansion and shrinkage, Postal Code Format Validation, Telephone Number Internationalization validation, Date Time, Common UI/Controls, Time Zone implementation.
• Worked extensively with the end users team in understanding the business rules and writing requirement specs, technical specs and mapping documents from staging to data mart, cubes and reporting needs to the end user community which includes underwriting, claims, finance, technical accounting, reinsurance and actuarial departments.
• Had thorough knowledge of agile methodology. Attended daily scrums, sprint planning and Sprint Kick off
• Performed Backend testing using SQL queries against Oracle database to perform data validation, to check data integrity etc.
• Involved in the discussions of Defect Tracking Process and Updated Work Progress in Excel Sheets.
• Wrote and maintained test documents; converting documents to soft version maintained by the customer.
• Carried out GUI, Functionality, Integration and Regression testing using Quality Center.
• Performed Data Driven Testing using Quick Test Pro.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Facilitated defect mgmt meetings and test execution status meetings.

Environment: Windows, SQL, Server, Quality Center, SOAP UI, SOA, XML, Java, SQL, QTP, Web logic, UNIX, Oracle

Confidential, Portsmouth, NH

Sr QA / Mobile Tester

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Worked in Agile testing methodology
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Created Detailed Test Plan, Test Approach, Test Matrix, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Utilized Defect module of Quality Center for Defect Management.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes and practices for efficient test and defect management.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Performed Grey Box, Black box testing and User Acceptance Testing.
• Manually test each and every module of the application and verify against expected results.
• Performed Backend testing using SQL queries against Oracle database to perform data validation, to check data integrity etc.
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Worked with java based applications and C++ simultaneously: iOS, Blackberry and Android
• Prepared test scenarios designed for iOS, Blackberry and Android according to each OS
• Performed functional testing of individual modules of the Application on iOS, Android, Blackberry OS, Windows OS operating systems
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and Currency conversions were displaying as required
• Involved in the discussions of Defect Tracking Process and Updated Work Progress in Excel Sheets.
• Wrote and maintained test documents; converting documents to soft version maintained by the customer.
• Carried out GUI, Functionality, Integration and Regression testing using Quality Center.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Unit testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed Data Driven Testing using Quick Test Pro.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Facilitated defect mgmt. meetings and test execution status meetings.

Environment: Windows, SQL, Server, Quality Center, SOA, XML, Java, SQL, QTP, Web logic, UNIX, Oracle, Mobile Devices for IOS, Android OS and Windows mobile OS, Blackberry OS

Confidential, VA

QA Tester

Responsibilities:

• Responsible for workload assessment, resource allocation, scheduling and coordinating testing team activities.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Preparation of Requirements Document, AGILE Storycards, etc
• Involved in reviewing and verifying the Business Requirements Documents and Test Plans
• Acted as the automation SME and provided support to both on-shore and off-shore teams
• Developed Test cases and Test Scripts to fully validate the functionality, and ensured that the application meets all the security requirements
• Expected and Actual results were maintained in a live Test Matrix throughout the Testing life cycle
• Responsible for creating User Acceptance Testing (UAT) scenarios
• Responsible for System, Integration, and Regression testing
• Performed backend testing using SQL queries to ensure that the data is being sent correctly and the files are being generated correctly.
• Responsible for reporting software defects, validating the fix, and closing the defects
• Executed Smoke test and Regression tests on weekly builds
• Developed detailed security testing requirements for the application
• Worked closely with testers and developers to develop comprehensive test documentation
• Analyze and help resolving user support issues
• Develop process efficiencies for project testing phases through revising test documents to match requirement documents
• Create and follow through to completion issues found within the application
• Participate in weekly stand up team lead meetings, provided test status, and updated the test team members with the status on the project.
• Responsible for training and mentoring new employees.

Environment: Java, HTML, Windows XP, Mercury Quality Center, QTP, SQL Server

Confidential, Washington DC

Sr. Software Systems engineer

Responsibilities:

• Involved in the full Testing Life-Cycle from analyzing Business Requirements to developing Test Plans, Test Case, their execution and eventual deployment of Product.
• Wrote Test Cases using MS Excel.
• Performed data driven testing by data driver wizard and parameterization.
• Creating and updating test cases based on new and/or /updated functional or interface requirements
• Extract data from an Oracle System and create MS Excel and MS Access reports
• Design simple databases and queries to support reporting and analysis using MS Access.
• Involved in detailed testing of the interfaces between CRIS and Claims3 and Claims4 applications.
• Created test scripts for User Acceptance Testing (UAT).
• Performed backend testing by executing SQL statements to verify if data is being sent correctly.
• Involved in detailed testing of EABM (Enforcement Apprehension Booking module).
• Developed detailed test plans and test cases using Mercury Quality Center.
• Responsible for presentation/review/updates of Test Plan.
• Responsible for conducting the TRR (Test Readiness Review) and the RRR (Release readiness Review).
• Performed Functional, Regression, System, Negative and Positive testing.
• Identifying, reporting, validating and tracking the bugs was done using Serena Tracker.
• Created daily status reports.

Environment: Java, J2EE, XML, Windows 2000, Oracle as backend.