Software Qa Engineer Resume
NY
SUMMARY:
- Software/QA Test Analyst/Engineer/Tester with hands - on experience in the QA/Software Testing industry for over 6 years using software testing tools, methodologies, strategies & techniques for Manual, Automated & Mobile Testing. I m currently available for new opportunities as a Software/QA Test Analyst/QA Engineer/Tester.
- Hands-on experience of QA/Software Testing supporting projects throughout the phases of SDLC for web-based, client-server & mobile applications
- Expert in writing and executing Test Plans, Test Cases and Test Scripts from project documentations -Use Cases, Design Documents, Mockups/Wireframes, Technical Documents, etc
- Competent is performing various testing types - Functional, Regression, System, Smoke, Negative, Cross-Browsing, Manual, Automation and User Acceptance Testing (UAT)
- Possess advance skills using HP Quality Center (QC)/ALM & Zephyr creating Manual Test Cases and executing from Test Lab module, and reporting findings to project and dev team
- Ability to understand complex business and technological requirements, and take Manual & Automated Testing approach in improving the quality and Test Coverage
- Competent creating Automated Test for responsive websites and working with mobile optimized web application
- Strong working knowledge of the QA review and testing process, the ability to design test scenarios and test scripts, including understanding various testing techniques
- Ability to work in fast-paced environment and adapt to changes in work assignments and priorities
- Extensive knowledge of high-level languages such as Ruby, Java, JS, VBScripts and SQL against Database
- Strong understanding and practical experience in various software development Methodologies including
- Waterfall, Agile, Scrum, Unified Process and Iterative
- Ambitious self-starter with a get-it-done attitude who strives for results and performs well under pressure
- Ability to comprehend new product requirements for large and complex systems
- Knowledge of the underlying architecture and protocols of a multi-tier browser based application environment - operating systems, servers, networking, databases and browser technology
- Ability to work independently, utilize time management and organizational skills to manage multiple tasks and prioritize while consistently meeting deadlines
- Thorough knowledge of Web 2.0& Browser technologies - IE, Firefox, Safari, Mobile Safari, Chrome
- High degree of efficiency and motivation at work, and adapt to challenging and fast-paced environment
- Posses desire and ability to learn new skills and improve upon current skills
- Strong verbal and written communication skills as well as interpersonal skills, with both technical and non-technical team members and users
TECHNICAL SKILLS:
OS/Language: Windows XP Professional, Windows 7, Windows 8, UNIX, Linux, VBScriptHTML, Ruby, C++, C#, PHP, Java, CSS, .NET
Web Browsers: Internet Explorer 7/8/9/10/11, Firefox 16/20/22/24/35/42/53/60 , Safari 4/5/6, Chrome 26/28/30/42/49/56/63/67
Test/Defect Management: HP Quality Center (QC)/ALM, JIRA, HP Quick Test Professional (QTP)/UFTZephyr, Jing, TestRail, Perfecto Mobile, Browser Stack
Databases: SQL Developer, Oracle, SQL, TOAD, DB2,Microsoft SQL Server
Microsoft &Misc Tools: MS Office Suite, Visio, Projects, Outlook, SharePoint, FileAid, Lync, SnagItGitHub, Jasmine, Jenkins, SoapUI, REST API, TeamCity, Notepad++
PROFESSIONAL EXPERIENCE:
Software QA Engineer
Confidential, NY
- Perform Manual and Automation testing of a Web based & client-server applications.
- Design and develop an automated continuous integration regression test framework for protocol compliance and program stability
- Perform smoke testing, regression testing, Integration testing, UAT testing, test case creation and applying automation testing to improve the delivery of the team
- Participate in Sprint planning, Scrum, Demo and Retrospective meeting and collaborated with Developers, BA and Scrum master
- Worked QA manager & upper management continuing to develop and maintain testing strategies and best practices as well as test scenarios/Test cases/Test scripts.
- Worked with System Analysts, Development and UAT Team to extend testing support during the implementation effort and production verification activities
- Closely worked with Product Manager to determine Acceptance Criteria for new functionalities/features.
- Analyzed project business requirements Use Case & User Stories for Clint Server/ Web-based applications to design Test Artifacts for Manual & Automated Testing
- From Project Plan, Work-Flow Diagrams, Requirements Traceability Matrix, Use Cases, Database Diagrams prepared well written Manual Test Cases & Test Scripts
- Developed and maintained Test Plans, Manual and Automated Test Scripts for user interface, functionality, system and ad-hoc testing for SmartPerf, SmartNoise, Digital-Dashboard & CPC.Net, and actively participated meetings in all phases of SDLC.
- Created robust Test scripts, reusable Test data, Test case automation using HP UFT/QTP for web-based and cross-browser test scenarios - Manage Projects/Manage Categories/Manage Milestones Modules.
- Created and maintained objects in the Shared OR of HP Unified Functional Testing (UFT)
- Supported to offshore team for automating existing test cases and converting them using the required traceability matrix from DRQuest.
- Responsible for setting up test environments for Smoke/SIT/UAT Testing and Bug Regressions
- Led design of automated processes to increase testing efficiency and reliability using HP UFT & VBScript
- Performed Database Testing by writing SQL queries from HP Unified Functional Testing (UFT) by ODBC, Inner/Outer Joins, Unions, and Aggregates using SQL Server
- Performed Regression Testing on defect fixes & selective Test Cases against Builds/Releases
- Performed User Acceptance Testing (UAT) after performing SIT on SmartPerf, SmartNoise& Digital-Dashboard.
- Performed cross platform and cross browser manual testing and system testing using Browser Stackfor Digital-Dashboard.
- Reported Pass/Fail status to Test Execution Report dynamically during run-time from HP UFT. Generated Defects and Results Summary reports for the Business Readiness Plan Deployment throughout
- Bug Life Cycle (BLC) in DRQuest.
- Maintained and reviewed, tracked Test Cases, Test Results and Defect Reports consistently for updates
- Attended Daily Scrum Meetings and gave test execution status and Test Burn-down info to the team
- Participated in Iteration Planning, Sprint Demos, and Retrospectives during Sprints.
- Supported testing activities during off-hours/weekends for Release in very intense Agile/Scrum environments
- Identified risks and issues before they impacted the delivery schedule by Risk Assessment & prior logs
- Reported daily & weekly status report on testing efforts to QA Management and the Engineering App team
Quality Assurance Engineer
Confidential, MFMER, MN
- Analyzed project business requirements Use Case & User Stories for Web-based & Mobile applications to design Test Artifacts for Manual & Automated Testing
- Created and maintained Test Cases & Test Scripts, and actively participated in all phases SDLC
- Created Test Plans in collaboration with team members for MayoACCESS, MayoLINK&RaA
- Creating and maintained Test Scenarios, Test Cases and Test Scripts for MayoACCESS - Add & Ordering Test, Closing Batch, Searching Patient Results, Pre-Auth, UM
- Provided support and feedback to offshore team for automating existing test cases and converting them using the required traceability matrix from HP Quality Center (QC)/ALM
- Documented design decisions and developed test scenarios while adhering to existing process guidelines
- Led design of automated processes to increase testing efficiency and reliability using HP QTP & VBScript
- Documented traceability between user requirements and work products using Requirements Traceability Matrix (RTM) from HP Quality Center/ALM for MayoACCESS and MayoLINK modules
- Created compound Structured Query Language (SQL) queries to retrieve data and validate results for Adding, Managing, Batching Test Orders
- Generated Defects and Results Summary reports for the Business Readiness Plan Deployment
- Assisted team members with issue reporting, resolution and following appropriate communications throughout
- Bug Life Cycle (BLC) in HP Quality Center (QC)/ALM
- Performed mobile testing on Confidential App - Appointments, Messages, Lab Results, Videos & Medications
- Conducted cross platform and cross browser manual testing and system testing using BrowserStack
- Responsible for setting up test environments for Smoke/SIT/UAT Testing and Bug Regressions
- Prepared well written Manual Test Cases & Test Scripts from Project Plan, Work-Flow Diagrams, Requirements Traceability Matrix, Use Cases, Database Diagrams
- Supported testing activities during off-hours/weekends for Release in very intense Agile/Scrum environments
- Performed User Acceptance Testing (UAT) after performing SIT on Patients, Orders & Results modules
- Identified risks and issues before they impacted the delivery schedule by Risk Assessment & prior logs
Software Test Analyst
Confidential, ME
- Created and executed Manual Test Cases and Test Scripts in testing features and functionalities of WEX Fuel Management/Telepoint, WEX Connect & rapid PayCard
- Performed UAT Testing along with multiple Web portal & Mobile - rapid Access projects with Business and Development Teams in alpha environment rapid PayCard - Transfer funds, locate ATM, Current Balance etc
- Intensively used HP Quality Center (QC)/ALM to write Test Cases, execute Manual & Automated tests and log & verifying defect fixes for concurrent projects
- Performed API Testing for rapid Access mobile app - Allpoint and MONEYPASS integrations
- Designed, developed, implemented and maintained automated and manual test plans to address areas in
- Functional, Regression, Negative, Integration and Usability testing
- Developed Test Cases off of Sprint Backlog and supported Sprint activities by performing Manual Testing and logging and tracking Defect in HP Quality Center/ALM
- Implemented and published quality metrics, reports and Requirements Traceability Matrix (RTM) from ALM
- Tracked and reviewed Test Cases, Test Results and Defect Reports consistently for updates
- Performed Regression Testing on defect fixes & selective Test Cases against Builds/Releases
- Reported software issues and bugs in HP QC/ALM for review with appropriate background information to assist Dev team in resolving bugs and for better understanding the issues
- Created new scenarios in Test Framework on SmartReplenish, SmartBuy, SmartReconcile&SmartSchedule projects using Actions, Functions and VBScript methods
- Validated the business transactions of fuel management of WEX Telepoint by writing complex SQL queries
- Performed Database Testing by writing SQL queries from HP Quick Test Professional (QTP) by ODBC
- Verified front-end functional behavior and User Acceptance Testing (UAT) with various browsers such as IE, Firefox, Chrome, Safari using BrowserStack
- Formulated test approach/strategy and data setup and backend validation by SQL queries
- Participated in Daily Standups, Iteration Planning, Sprint Demos, and Retrospectives during Sprints
- Reported Pass/Fail status to Test Execution Report dynamically during run-time from HP QTP/UFT
QA Analyst
Confidential, CT
- Reviewed software & technical specifications to understand functional and technical requirements
- Developed and maintained Test Plans, Manual and Automated Test Scripts for user interface, functionality, system and ad-hoc testing for Express Deals and TAP (Travel Affiliate Programs) modules
- Created robust test scripts, reusable test data, test case automation using HP Quick Test Professional(QTP) for web-based and cross-browser test scenarios online booking & Express Deals
- Responsible for manual & automated testing activities for multi-tier e-commerce and client-server applications
- Interacted closely with development teams to identify, isolate, and fix software defects
- Worked QA manager & upper management continuing to develop and maintain testing strategies and best practices as well as test scenarios and test scripts
- Converted existing manual Test Cases in Quality Center (QC) to automated test scripts in Quick Test Pro-fessional (QTP) to add to Automation Framework online banking and account management
- Provided detailed Defect reports exported from HP Quality Center (QC) containing all information required by the development team to reproduce and diagnose problem
- Analyzed data models, business Use Case diagrams, environment and data to testing deliverables in creating Test Case in HP Quality Center (QC) for Individual Retirement Account and Retire Smart modules
