Qa Analyst Resume
Arlington, VA
PROFESSIONAL SUMMARY:
- An excellent professional resource with 7+ years of extensive IT experience as a QA/Mobile Tester of Web based and Client / Server applications with focus on a wide range of industries including Health Care, Retail, Finance, and Insurance.
- Proficient in Mostly Manual and some Automated Testing Tools.
- Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
- Experienced in testing various software applications including mobile (iOS, Android) applications.
- Extensive testing experience on ANDROID, iOS and REX operating system Mobile Applications using Manual and Automated techniques.
- Proficient in testing ANSI X12 v4010/5010 EDI transactions like 837I/P, 835, 270/271, 276/277, 278
- Good knowledge on CPT/ICD diagnosis codes and Procedure codes. ICD version 9 and 10
- Experience with installation, configuration of the Android SDK and ADT Plug - in for Eclipse IDE and setting up of the Android Framework Test Environment.
- Experienced on testing Mobile apps on iOS3/4 and Android Platform.
- Experience using Android DDMS features such as Log cat, Screen Capture.
- Experience in diverse projects such as Mobile application testing, Backend testing, UI functional testing, POS testing (IBM 4800), Mobile POS (Samsung tablets) and Point of Commerce testing (Toshiba Tablets)
- Experience working with application that involves different securities such as Stocks, Bonds, CD, Money Market
- Strong subject matter understanding in Risk Management, Derivatives, Fixed Income Assets, Mutual Funds, Hedge Funds, Portfolio Analysis and Investment Banking.
- Experienced in developing Test Plans and Test Cases for different types of software testing.
- Good experience in online banking, retail banking, mobile banking, Credit Card, Risk management, Credit Risk/Market Risk
- Solid expertise in mobile testing using variety of Android devices.
- Good working knowledge of validating backend database data and ETL process workflow by writing Confidential -SQL queries in Oracle.
- Good Knowledge of navigational flows for web based and mobile based applications as well as DVR's.
- Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing, Stress Testing, Load Testing and Regression Testing of Stand alone, Web Based Client-Server applications and Mainframe applications.
- Develop test cases (both positive and negative testing, boundary conditions) and use cases based on technical documentation and feature description.
- Experience in working with different modules of ALM/Quality Center such as Requirements, BPT, Test Plan, Test Lab and Defects.
- Experience in working with Business Analysts to understand the business critical functions and workflows define in BPT module of ALM/Quality Center.
- Performed Back End Testing by executing SQL queries.
- Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
- Performed User Acceptance Testing (UAT) manually.
- Participated in design walkthroughs and verified QC Test Scripts and results.
- Tracked and reported on test execution.
- Create new, and modify existing SQL queries for use in the data integrity testing of the data warehouse application's ETL process
TECHNICAL SKILLS:
Testing Tools: UFT, Quick Test Pro, SOAPUI, RFT
Test Mgmt Tools: ALM/Quality Center, TFS, Microsoft Test Manager, VSTS, Microsoft Visual Studio Test Management
Requirement Mgmt Tools: Caliber RM, Test Director, ALM/Quality Center, JIRA, Team Track
Scripting Languages: C, C++, TSL, VB, SQL, PL/SQL
Project Methodologies: SDLC, Agile, Waterfall, Spiral, RUP
Servers: MS IIS, Apache, Web logic
Database: MS SQL Server, MS Access, Oracle
Other Tools: SharePoint, MS Excel, MS Word, MS PowerPoint, MS Visio, MS Project
Platforms: Windows XP/ NT/ 2000/98/2007, UNIX, Mainframe
PROFESSIONAL EXPERIENCE:
Confidential - Arlington, VA
QA Analyst
Responsibilities:
- Working with Agile team and involved from sprint planning to Production Release.
- Analyzing backlogs, user stories, system requirements, functional specification, financial data, use cases, workflow, dataflow and operational transactions.
- Actively participating in all phases of SDLC (Planning to Release) and QA life Cycle.
- Involved with test planning, test designing, estimation, test reporting and defect triaging.
- Involve in defining Test Scope, Gap Analysis, risk, dependency and constraints.
- Creating Test Plans, Test cases, Test Procedures, Test Scripts and created input data values for both positive and negative testing.
- Working with POs, Devs, DBAs, Release Engineers, PMs, and onsite off-shore QA resources.
- Developing data driven tests, Test Scenarios and Test Summary Report in accordance with business/system requirements.
- Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
- Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
- Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
- Tracked defects using ALM/Quality Center.
- Interacted with the developers to report and using ALM/Quality Center.
- Manually executing test cases and reporting results to development teams.
- Performing Black box testing, functional testing, UI testing, integration, end-to-end testing, Regression Testing, cross browser testing, and performing build acceptance (smoke) testing after each build and Conducting User Acceptance testing.
- Verified and analyzed Clients Data in internal external business systems.
- Writing SQL queries and statements for Back-End/database Testing.
- Performing API/Web Service Testing using POSTMAN and utilizing XML/JSON
- Using HP ALM/QC for storing requirements/test cases, executing test cases, defect reporting, and tracking.
- Investigating and properly handling production issues which were reported by end-users.
- Collaborating with internal clients to clarify requirements and use cases.
- Verified and Validated functionalities and features on different Mobile platforms Android/iPhone/iPad smart phones/tablets (iOS, Android)
- Performing regression and functional testing on builds using HP UFT (QTP).
- Performing Data Driven test using test data from excel files.
- Interacting with Developers and Business analyst regarding changes in the requirements, test scenarios, defects and maintenance or major releases.
- Participating in weekly meeting and discussed modification request with management team.
- Participated in sprint planning meeting, daily scrum meeting, and demos
- Sending daily status report, bug report to the team and getting status from developers.
Environment: JIRA, HP Quality Center/ALM, HP UFT, Oracle, DB2, SQL, PHP, Apache, Java, .net, VBScript, HTML, HTTP/HTTPS, Postman, API, Web Service, XML, JSON, TCP/IP, Notepad++, Skype, Wiki
Confidential - New York, NY
QA Systems Tester
Responsibilities:
- Used Functional Requirements Documents (FRD) and uses cases to developed Test Scripts and Test Cases for both Manual and Automation Testing.
- Performed extensive Smoke test, functional test (negative, positive), regression test, integration test, Security, and UI testing.
- Ran manual test cases and automated test scripts to verify and validate existing and new functionality of the application.
- Executed Test Cases to test certain business transactions.
- Worked with onsite and off-shore team
- Gave demo and mentored other QA members regarding how to perform regression testing and functional testing using Scripts created in HP QTP.
- Responsible for identifying the functional test cases for Regression Testing and automated these scripts using HP QTP/UFT and maintained previously automated testing scripts.
- Developed Descriptive Programming, used Custom Functions, regular expression and maintained Object Repository in UFT/QTP.
- Used UFT/QTP to conduct Data Driven Testing by pulling multiple sets of data from a table.
- Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests.
- Interacted with project managers, developers, customer care, and help desk specialists to resolve software and testing issues.
- Using JIRA for maintenance release bug tracking and reporting.
- Prepared Traceability Matrix for Test Coverage and review.
- Performed Back End Testing using SQL Queries.
- Involved in Data Integrity Testing using SQL Queries.
- Performed Back-end testing using SQL Developer
- Documented and reported the defects with evidence using HP Quality Center.
- Used MS Outlook for communicating with the developers and other team members.
- Participated in weekly meeting and discussed modification request with management team.
- Prepare regular Status Reports to communicate quality assurance activities to manager
Environment: SQL, HP ALM, HP QTP, Oracle, Windows Server, VBScript, XML, Java, HTML, AJAX, UNIX, SQL, Web Logic.
Confidential, Charlotte, NC
Sr. QA Analyst
Responsibilities:
- Created and maintained operational certification test plan, test scripts and test sets.
- Established testing strategy and plans.
- Coordinated the creation of test scripts and test sets for all phases of testing.
- Ensured test cases are traceable and cover all requirements.
- Responsible for full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing and processing of Medicaid Claims.
- Created test scenarios and tested HIPAA Transactions and Code Sets Standards such as EDI 837/834/835, 270/271, 276/277.
- Testing claims or enrollment processing for medical/Pharmacy
- Responsible for GAP analysis of ICD9-ICD10.
- Entering Claims and Customer Service Tasks into the FACETS.
- Oversee the execution of all testing, providing direction to all participants.
- Conducted Functional, Regression, System integration, Back End, System testing, Cross browser and Web Service/Web Methods testing.
- Installed the UFT/QTP for automating test cases and developed user defined functions to support Automated Scripts, used Data Driven Testing and Data Base accessing techniques to support the Scripts
- Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
- Create Test cases for Provider, Claim processing, Subscriber or Family modules of Facets.
- Analyzed HIPAA 5010 related to 837, 834, and 835 transactions and performed gap analysis between the 4010 and 5010.
- Involved in Project Planning, Requirement Review, Defect Triage and Swing Calls.
- Created and maintained Cross browser library for Cross browser testing.
- Generated Automation Scripts from Scratch for UFT/QTP.
- Perform Device Testing on Various Cellular and Tablet device for IOS, android, and Blackberry.
- Conducted Smart Phone validation (Android, iPhone, iPad and Black Berry)
- Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android, and Dell Streak
- Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like perfecto mobile and Simulators like: Android SDK, IPhone SDK.
- Executed test cases through ALM/Quality Center and reported defects in ALM/Quality Center.
- Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
- Tracked defects using ALM/Quality Center.
- Interacted with the developers to report and using ALM/Quality Center.
- Communicated status to Program Manager for multiple projects.
- Participated in the identifying and reporting of risks and mitigation plans.
- Create final test report for the operational certification.
- Hands on experience as QC Admin both server and client side.
- Ensured QA methodologies are followed for all phases.
- Ensured all requirements are met, through population of a trace matrix.
- Ran test execution war room calls, which includes monitoring of the test execution progress, defect resolution, issue management.
- Create status reports showing test execution progress, defect metrics.
- Train and Mentor users/testers on process and tools.
- Few moths of hands on experience in creating site watch monitors using Site Scope (HP/Mercury Product).
Environment: s: HP ALM/Quality Center, SOAP UI, UFT/QTP, RFT, Clear Quest, Toad, SQL Navigator, MS Suite, SOAP Client, In house application to test Web services, Windows 95/98/2000/NT/XP/MAC, UNIX, Linux and MS-DOS, HTML, Emulator, perfecto mobile, MS Excel, VB Script, ALM/Quality Center, iOS, Android, Apple, Blackberry
Confidential, Montvale, NJ
Sr. QA Analyst
Responsibilities:
- Involved in the Review of Requirements Specification with functional manager and technical specialists of the application
- Design and execute Test Plans and Test Cases, generate Test Scripts and Test scenarios.
- Prepared Test cases, according to the business specification and wrote test scripts and maintained them.
- Validated database(AS400 and ORACLE)
- Validated application in mobile devices (iPod, iphone, droid phone, Samsung galaxy)
- Performed Smoke, Ad- Hoc and Functional, Regression and Integration testing on POS, Mobile POS and TCx Gravity Tablets (Point of Commerce).
- Developed test cases to validate the POS transactions (coupons, deals, returns), including process and data flow, reports, and interfaces to stores system
- Performed testing on Store Inventory functionalities and its integration with POS.
- Prepared proper documentation with reference to company policy for the new WebPages designed of the latest release.
- Experienced in testing both domestic and European POS systems.
- Involved in these two major projects from test planning phase to final release and performed end to end testing of the POS application.
- Performing Multiple rounds of Test Execution using SOAP UI across various releases of services
- Huge working experience in SOA testing
- Used SOAP UI for XML based Web Methods testing
- Responsible for creating Use Case specifications for Service Oriented Architecture (SOA) services
- Used SOAP UI for WSDL files validation in Web Services testing
- Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
- Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using Test Director.
- Executed test cases through TFS and reported defects in Microsoft Visual Studio Test Manager
- Developed and executed test cases test Scenarios and followed-up defects using TFS.
- Tracked defects using TFS
- Interacted with the developers to report and using TFS
- Performed manual testing using SQL Scripts.
- Tested user interface and navigation controls of the application using WinRunner.
- Installed and used "Emulator" to perform mobile test execution for Iphone, HTC droid, Samsung android and, Dell Streak.
- Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere and Simulators like: Android SDK, IPhone SDK etc.
- Performed the Backend integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Database.
- Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
- Writing and Executing Test cases for ios, android, blackberry.
- Performed functional testing of individual modules of the Application on iOS, Android.
- Application on iPhone, iPad and Android
- Developed and executed test cases and test Scenarios and followed-up defects using Test Director.
- Performed Integration, Blackbox testing, System testing and Regression testing.
- Enhanced test scripts using various utilities provided in WinRunner like verification points, parameterization for testing multiple data input.
- Performed Stress Testing, Load Testing, Volume Testing, and Performance Testing using LoadRunner.
- Used Test Director for test documentation management and defect tracking.
- Maintained biweekly and weekly reports
- Identified resources, tasks and scheduling
- Conducted Bug review meeting to discuss resolution of issues
- Walkthrough on all of test cases
Environment: iOS, Android OS, TFS (Team Foundation Server), Microsoft Test Manager, Visual Studio, VSTS, BlackBerry OS, Device Anywhere, WinRunner, Load Runner, SQL, POS express, Fujitsu Globalstore application, Service Oriented Architecture (SOA), SOAP UI, MS SQL Server 2005, QC, Silk, XML, Windows
Confidential, New York, NY
Sr. QA
Responsibilities:
- Extensively involved in preparing the Test Plan.
- Developed / Reviewed the Test Cases document using the Behavioral model.
- Involved in testing Functionality to gather Applicants information through Smart Phones and Androids.
- Involved in testing the compatibility of this application with Smart phones and Androids.
- Tested a variety of Mobile apps - Native, Web-based and Hybrid apps in various testing environments - Emulators, Actual Devices.
- Performed installation, configuration of the Android SDK and ADT Plug-in for Eclipse IDE and setting up of the Android Framework Test Environment.
- Tested all modules on Android OS 2.2 and 2.3 on devices like Motorola Droid1 and 2, HTC Eris.
- Tested the application on IOS3, IOS4 on devices like iPhone 3G, 3GS, 4, iPod Touch, iPad.
- Performed data integrity testing to confirm ETL process.
- Tested the ETL mappings and other ETL Processes (Data Warehouse Testing)
- Used TOAD, DB Visualizer tools to connect to Oracle Database to validate data that was populated by ETL applications
- Executed the feature test cases with Mobile Device/Prius Car. And prepare the test result.
- Collaborated Product Status and Project Hygiene Reports (Daily, Weekly etc.).
- Involved in Setting up the test environment and test bench for monkey test and execution for the required seeds.
- Reported difference when confirmed as issues in Quality Center from SME’s.
- Performed backend testing using SQL queries to validate data.
- Detected, reported and tracked defects using Quality Center.
- Conducted the defect report in Quality Center.
- Interacted with the developers to report and using Quality Center.
- Tracked and reported activities, including test results, test case coverage, required resources, defect discovered, performance baselines, etc.
- Log the Project related defects in the Salesforce.com bug tracking tool.
- Involved in the error management actives triaging, analysis, moving to correct stake holder.
Environment: s: Android (SDK V 2.2, 2.3.4), Quality Center, iPhone 4 and iPhone 4S, Prius Car, HP Test Service, SQL, Oracle, SQL Server, Mainframe, CICS, DB2, ETL, Data Warehouse, Monkey Testing, Cygwin.
Confidential, CA
QA Analyst
Responsibilities:
- Created accounts for MEDICIAD and IAP Plans.
- Involved in testing Employer plans, Employee plans, Broker plans and Eligibility.
- Tested application under the agile, scrum and sprint development and process.
- Responsible for testing all new and existing ETL data warehouse components.
- Responsible for full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing and processing of Medicaid Claims.
- Prepared Test Scenarios on HIPAA Compliant Electronic Data Interchange (EDI) with an emphasis on HIPAA X12 formats and transaction sets such as 270, 271, 276, 277, 835, 834 & 837.
- Participated in test plan and test cases review meetings.
- Used EDIFEC for Analyzing the HIPPA 5010 EDI File format created for 837I/P transactions along with ICD-9 and ICD-10 codes, and validated the HIPAA Syntax.
- Created test scenarios and tested HIPAA Transactions and Code Sets Standards such as EDI 837/834/835, 270/271, 276/277.
- Testing claims or enrollment processing for medical/Pharmacy
- Entering Claims and Customer Service Tasks into the FACETS.
- Responsible for GAP analysis of ICD9-ICD10
- Understanding the Business requirement and Functional requirements.
- Preparing the Test Plan and Test Scenarios.
- Interacting real Business user and SME.
- Developed mappings in Informatica to load the data from various sources into the Data Warehouse
- Performed various types of testing such as Functional, Regression, SIT, UAT, Backend etc..
- Created Test Plans and Scenario which describes the features and functions to be tested.
- Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
- Assigned test cases to responsible testers through by creating various Test Sets in Test Lab module.
- Produced various test reports such as Test Execution Status, Test Execution Summary/Progress, Defect Status, Defect Summary, Defect Inject Rate on daily and weekly basis and submitted
- Generating Cognos report and validate the data using SQL queries in Teradata and Oracle data bases
- Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
- Prepared Test Cases based on Business Requirements and required documents.
- Actively participated in the weekly Project Status Meetings.
- Performed Grey Box, Black box testing and User Acceptance Testing.
- Created ETL test data for all ETL mapping rules to test the functionality of the Informatica Mapping
- Worked with the components of Data Warehousing like components model, ETL tools.
- Gathered business requirements from users and created designs for enhancements and to remedy defects.
- Performed Data Validation of the data flow from the front-end to the back-end by executing SQL scripts.
- Performed Data Profiling of current state of data in the Data Warehouse by doing Data Analysis using advanced SQL Queries and Microsoft Excel, finding Gaps in Data and formulating solutions for the same
- Arranged meetings with the Project Teams to discuss the test approach used for the Data Conversion and ETL modules
- Generating Cognos report and validate the data using SQL queries in Teradata and Oracle data bases
- Tested whether the reports developed in Cognos are as per company standards.
- Detected, reported and tracked defects using Quality Center.
- Conducted the defect report in Quality Center.
- Developed the reports using Quality Center.
- Conducted Bug Review meetings by reviewing and discussing all defects by their business severity and worked actively development and business team to perform the root cause analysis in order to find the resolution.
Environment: Java, J2EE, .NET, C#, Cognos, Oracle, Enterprise Data Warehouse, ETL, SSRS, Informatica, SQL Server, PL/SQL, XML, Quality Center, QTP, Etc.
Confidential, San Jose, CA
QA Engineer
Responsibilities:
- Working on Confidential highest priority projects for WMS to the Device Life Cycle (DLC) Order Track system that meet Confidential Mobility's IT architecture standards in support of the DSL project. In order to support this, a new Logistics Integrator (LI) event developed / triggered to extract this information from the WMS during these events in the WMS operation and verified data into an Oracle staging table for DLC Order Track, Purchase Order (PO) to process.
- Working on Confidential Pre-paid Go Phone's pin less Activation project, this implemented an automated process that will apply an initial credit (without a starter pin).
- Retail orders fulfilled in warehouse management system and created invoice in Oracle
- Performed Functional Testing, Database Testing, Regression Testing, and Performance
- Extensively executed SQL queries on SQL server tables in order to view successful transactions of data.
- Worked on Mainframe Database DB2
- Developed mappings to extract data from SQL Server, Oracle, Flat files and load into DataMart using the PowerCenter.
- Develops and execute SQL queries on Oracle database using TOAD to validate test results.
- The WMS software facility processed DF orders, adjust parts, allocated picked & sipped
- Work on the WMS production rollout and update in the Quality Center (QC)
- Mercury Quality Center is used for creating planning, defects, reporting the results and to organize all test cases.
- Involved in component testing, functional testing, integration testing and regression testing manually for every new build and release.
- Coordinate and test monthly Production Maintenance Release to improve the users' satisfaction with internal and external systems for test environments. Performed testing code corrections and production fixes. Responsible for tracking and reporting on all bug fixes for production releases.
- Accept and apply service, deposit, and transaction payments to accounts.
- Performed physical counts of inventory and adjusted the cost of inventory items in Compass.
- Test cases using Quality Center and executed the test cases manually.
- Provided 7x24 hours on call support as needed.
Technologies: Agile, Java 2, Oracle, SQL Server 05/08, ASP.NET, XML, Web services, Quality Center, QTP, Clear Quest, Windows NT, AS400, TOAD and Software Testing Methodologies.
Confidential, Parsippany, NJ
Test Analyst
Responsibilities:
- Gathered and analyzed requirements for Smart Card applications
- Wrote and edited procedure manuals for Smart Card applications
- Created test plans and test scripts for Smart Card applications
- Installed and tested software on client PCs and MS CA servers for Smart Card (personal identification card with microchip) project
- Modified and executed test scripts for testing Smart Card applications developed for Shell Inc. Applications include Card Management System and Smart Login
- Responsible for back-end testing/database testing, which was done using SQL queries.
- Involved in preparing the Automation Design document and framework with the automation team through BPT module of Quality Center
- Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
- Performed Functional/Regression testing during the various phases of the application and analyzed the results using QTP.
- Debugged and analyzed the (hexadecimal) communications between modems and microprocessor hardware
- Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
- Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration
- Performed Database testing using SQL queries
- Performed Positive and Negative testing and End User Testing.
- Generated automated test scripts for regression and stress testing in Windows platform.
- Responsible for generating weekly status report.
- Performed validation tests to ensure that the developed functionality meets the
- Specifications Prior to UAT testing.
- Developed test procedures for the role based validations.
Environment: HTML/DHTML, VB, MS Office, Sybase, SQL, Linux, Visual Basic, Quality Center, etc.
