SUMMARY:

• Over Seven years of experience as a QA team lead/Analyst/Tester performing Performance, and Manual testing of applications in the Client Server and Internet/Intranet (Web base) environment for Hi - Tech, Financial, Utility, Insurance industry and Retail (ecommerce).
• Eighteen years in IT experience all together
• Review test cases of different part of Ecommerce Application Like: Product Detail, Search and Payments.
• Both Positive and Negative testing Ecommerce Application
• Setup meeting with SME, Understanding the application and critical scenarios
• Troubleshooting the script and help tuning the application
• Backend Testing, Using HOGAN Mainframe, Mobius Mainframe Reports and ETL Mapped Raw Data
• Creating data by adding Activities, Created performance test script and tested Primavera P6
• Maintain Automation script for QC (Application Lifecycle Management)12
• Excellent understanding of Software Development Life Cycle (SDLC). Worked in software methodologies including Agile and Waterfall
• Write SQL queries and validate data
• Experience using Test Management Tools including Quality Center for Defect reporting
• Excellent understanding of developing all QA Deliverables such as Test Strategy, Test Plan, Test scenarios, Test Scripts and providing QA Status Reports
• Mobile Functionality Testing on iOS, Android for company’s email and application
• Understanding of the Network, Operating Systems, Mainframe and Database
• Used Splunk and Impala for Data testing
• Quick learner and has the ability to adapt to changing priorities
• Self-driven and self-motivated person with great presentation analytical skills
• Team player and possess good organizational, written and verbal communication skills

TECHNICAL SKILLS:

Testing Tools: HP QTP 10, QC 10, ALM and 11, Load Runner 11.0, 11.50, 11.52

Silk Performer: 9.5, Soup UI 3.5, Splunk, Impala

Bug/Defect track tools: Quality Center, ALM, MS Excel, Jira.

Other tools: Hogan, Mobius Reports, Task Scheduler, Blue Strip(Fact Finder)MS office, SharePoint, ESB

Database: SQL, My SQL, Hadoop, MS-Access

Mobile Devices: iOS, Android Mobile

IP Phone: Avaya IP Agent R6.0

Technical environment: The Programming languages applications are develop with Java, .NetXML, VB, SQL, SOAP and Excel Micro under Windows platform).

Intranet Environment: Internet Explorer, Firefox, Google Chrome.

PROFESSIONAL EXPERIENCE:

Confidential

QA Test Lead

Responsibilities:

• Used Jira for defect tricking and task assigning.
• Involved in different phases of software data Testing.
• Defect Reporting and setup meeting for defects
• Information gathers for testing and business requirement.
• Schedule and run QA Team meeting with Developers.
• Testing data through SQL, My SQL servers, Web API and Couch base tool.
• Used task scheduler for job run.

Confidential

QA Lead

Responsibilities:

• Involved in different phases of software Testing.
• Involved in review manual testing Scripts.
• Created Test plan.
• Created Defect and tracking in Jira.
• Defect Reporting and setup meeting for defects.
• Gather Test Requirement.
• Setup and run QA Team meeting with BA.
• Schedule and run QA offshore every day status meeting.
• Testing Raw data against ETL(Talend) and landing folder
• Use Big data for Image files
• Testing data file on ESB and maintain on Share drive.

Confidential

QA Test Lead

Responsibilities:

• Involved in different phases of software Testing.
• Create, review and Maintain manual testing Scripts.
• Use Jira for Defect logging and assigning.
• Defects Reporting and tracking.
• Requirements gathering for testing and Understanding the business requirement.
• Identify workflow for the business critical scenarios.
• Run QA Team meeting with BA.
• Schedule and run every day QA Team status meeting.
• Used HOGAN as back end mainframe interface and Mobius as back end mainframe reports.
• Back end Data testing using mainframe.
• Testing Raw data against ETL(Talend) and HOGAN Mainframe.
• Both Positive and Negative testing.
• Tested and review test cases for customer information and services which includes customer information, credit card and TSYS
• Review test cases of different part of Application.

Confidential

QA Lead.

Responsibilities:

• Daily stand-up meetings and other scrum related meetings
• Used Agile methodology to ensure the new features meet the customer requirements.
• Involved in different phases of software Testing projects.
• Created Test plan
• Create Defect in ALM Quality Center
• Use Jira for task assigning
• Crated Defect and Maintain Status Reports
• Created, Maintain and Run Script for TXD (Transaction Tracking Dashboard) Application
• Used Splunk and Impala for Big Data
• Understand the business requirement and used in test cases
• Gather Test Requirements and Identify workflow for the business critical scenarios
• Worked on a variety of projects and have acquired strong interpersonal & analytical skills

Confidential

Performance Tester.

Responsibilities:

• Involved in different phases of software Performance Testing.
• Create Defect in ALM Quality Center.
• Create, Maintain and Run Script on LoadRunner
• Create and Test Web Service scripts using LoadRunner
• Create and Test the script for Primavera P6(Oracle) using LoadRunner.
• Test and verify the data of P6 and Asset suits
• Used Performance Center for scripts execution.
• Involved in setup for Site Scope(Made script for Site Scope team)
• Involved in writing Performance Test Plan and weekly Status Reports.
• Created End to End POC (Prove of concept) for P6.
• Gather Performance Test Requirements.
• Setup meeting with SME, Understanding the application and critical scenario
• Understand the business requirement and non-functional requirements.
• Identify workload for the business critical scenarios.
• Worked on a variety of projects and have acquired strong interpersonal & analytical skills.

Confidential

QA Analyst/Performance Tester

Responsibilities:

• Involved in different phases of software Automation projects.
• Responsible to maintain automate Quality Center’s Reports.
• Agile Sprint daily stand-up meetings and other scrum related meetings.
• Used Agile methodology to ensure the new features meet the customer requirements.
• Maintain and Executed QTP Script
• Create, Maintain and Run Script on Silk Performer.
• Create, Maintain and Run Script on LoadRunner
• Create Web Service scripts using LoadRunner
• Tested EBS server through Web Service scripts using LoadRunner
• Used Blue Strip(Fact Finder) for Analyze Result and Result Reporting for Performance testing
• Create, Maintain and run Web Servicer test using soupUI 3.5
• Maintain Claim Center’s Financial Feed DB scheduler and execute performance test for Guide Wire Claim Center.
• Smoke and Validation testing for Application Maintenance.

Confidential, Downers Grove, IL

QA Analyst

Responsibilities:

• Logging and tracking of defects in QC.
• Design & development of test cases. Ensuring all the functionality aspects are covered for an application and different test sets are created.
• Execute test scripts, test results, co-ordinate multiple phases of testing and report defects as directed.
• Created and maintained test case for assigned project and validated test results as per requirements.
• Write SQL query and validate data against result returned from the application.
• QTP for Regression testing.
• Reporting the status to team lead on test progress.
• Worked on a variety of projects and have acquired strong interpersonal & analytical skills.
• Evaluated the quality of the software product being developed in functionality, usability and compatibility.
• Participated in scrum and sprint meetings.
• Using internal SharePoint site for task.
• Functionality Testing Mobile phone for company’s email.

Tools: QC 10, QTP, Microsoft office.

Service Desk Specialist

Responsibilities:

• Remedy Administrator.
• Use Remedy as ticketing system to create, track and escalate ticket to appropriate teams.
• Support Kronos application at user level.
• Utilize software updates, drivers, knowledge bases and resources on the internet/Intranet to better aid in problem resolution.
• Create/Delete Domain account, Exchange account, distribution lists and modify them as per requested, using Active Directory and Netware.
• Responsible for account administration which includes all password and account issues for Mainframe(TSO), SAP, AS400, Unix, Domain and Applications accounts for internal users, as well as clients.
• Installation and troubleshooting of MS Office, Lotus Notes, Group Wise, IP Agents.
• Support and troubleshooting Citrix, VNC, WebEx and Avaya Conference bridge application.
• Avaya IP Agent R6.0 and Agent One-X installing and troubleshooting.
• Support and troubleshooting Remote connection applications like, VPN, Shiva, Checkpoint, and FirePass.