SUMMARY:

• Professional Experience of 10+ Years in Software Industry with Core competency in Areas of Software Quality Assurance and testing Web based applications.
• Strong knowledge of Software Development Life Cycle and Software Testing Life cycle. Strong experience in developing Test Plans and Test cases using requirements and design documents.
• Expertise in testing assignments ranging from Content validations, UI level validations, mobile validations, DB level validation and SOA.
• Managed multiple testing projects and teams which are spread across different offsite and offshore locations working in different time zones.
• Strongly experience in driving the team to achieve Agile and Digital Transformation.
• Ability to create and execute SQL Queries to validate data.
• Strong Experience in Change Management, Risk Management and Release Management procedures.
• Experience in Defect Management Tracking, Establishing Test Standards, Guidelines, Procedures, Test Execution, Documenting and analyzing Test results.
• Strong Experience in working with business users for User Acceptance Testing and acting as Liaison between the business and Project teams.
• Exceptional communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.

TECHNICAL SKILLS:

Tools: Quality Center, QTP, Soap UI, TFS, Selenium, Jira

Operating System: Windows, Mac, Linux, iOS and Android

Databases & Tools: SQL Server, Oracle

CRM: Salesforce

Cloud: AWS

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

Senior QA Engineer

Responsibilities:

• Complete ownership of Application quality and end - to-end testing.
• Test planning and Management, that includes creating Test Plan, Test Summary Report and Traceability Matrix
• Provide inputs in developing quality assurance standards in regards to manual and automated testing.
• Performed extensive testing on Database/SQL and API level - Web services
• Conducting Root Cause Analysis for defects, implementing strategies to eliminate future occurrences of similar defects and moving quality upstream in the SDLC.
• Drive the team to resolve critical emergency production issues faster by coordinating resources from different teams and work through it till we get it resolved.

Environment: Jira, QA Complete, Putty, Postman

Confidential, Austin, TX

Senior QA Engineer

Responsibilities:

• Test planning and Management, that includes creating Test Plan, Test Summary Report and Traceability Matrix
• Automated web services testing using Soap UI
• Review, analyze and report test results for both manual and automated tests.
• Defect Management including reporting and analyzing the defect data and follow-up with the defects through their lifecycle till closure.
• Created and executed SQL queries for database testing.
• Performed Manual Testing, System Integration Testing, Regression Testing
• Weekly meeting with QA and Dev Managers, Product Owners to discuss Issues / provide weekly status, Demo and plan for the following week.

Environment: Jira, AWS, Soap UI

Confidential, Fort Lauderdale, FL

QA Lead

Responsibilities:

• Direct interaction with the Product Owners about new CRs and the functionality discrepancies.
• Work with the business users for User Acceptance Testing and acting as Liaison between the business and Project teams.
• Performed testing on CRM applications running on Salesforce.com
• Defect Management including reporting and analyzing the defect data and follow-up with the defects through their lifecycle till closure.
• Devise checklist and templates and adopt Quality assurance procedures to meet milestones of high quality
• Performed Manual Testing, System Integration Testing, Regression Testing
• Weekly meeting with QA and Dev Managers, Product Owners to discuss Issues / provide weekly status, Demo and plan for the following week.

Environment: Quality Center, SalesForce

Confidential, Wilmington, DE

Senior QA Analyst

Responsibilities:

• Prepare and execute test cases based on the Functional Specification/Requirement Analysis document.
• Performed testing of Client/Server, Web and mobile applications.
• Created simple to complex SQL queries for Database testing.
• Defect Management including reporting and analyzing the defect data and follow-up with the defects through their lifecycle till closure.
• Devise checklist and templates and adopt Quality assurance procedures to meet milestones of high quality
• Plan, Estimate and oversee the testing progress and communicate critical issues to Management.
• Used Quality Center for Creating test cases and tracking defects.
• Weekly meeting with QA and Dev Managers to discuss Issues / provide weekly status and plan for following week.

Environment: Quality Center, TSYS

Confidential, Wilmington, DE

QA Analyst

Responsibilities:

• Created and executed test cases in HP Quality Center
• Responsible for Functional, Regression, UAT testing, End-to-End testing, Black Box Testing to ensure that the project meets the needs of the following business objectives.
• Responsible for back-end testing/database testing, which was done using SQL queries
• Executed QTP automation testing and reported defects.
• Plan, Estimate and oversee the testing progress and communicate critical issues to Management.
• Performed Manual Testing, System Integration Testing, Regression Testing
• Performed cross browser testing.
• Performed Database testing by creating and executing SQL queries.
• Responsible for generating weekly status report.
• Met the full 100% exit criteria set for the project to enable on time delivery of quality product to the client

Environment: Quality Center, SQL Server, QTP