PROFESSIONAL SUMMARY:

• More than 18 years of experience in the IT field
• Broad, in - depth technical skill set
• Professional Experience working with hi-tech companies in the greater Seattle area

PROFESSIONAL EXPERIENCE:

Confidential, Mountlake Terrace, WA

Performance Test Engineer/QA Engineer

• Worked in the Confidential group supporting the Planconexion security role implementation.
• Worked in the Confidential group on the ITS Replatform Project, testing Inter-Plan Reporting, and ITS Control Reports.
• Updated the Blue2 Build Verification Tests in Visual Studio, along with creating automated test scripts for ROSA regression testing.
• Worked in the QA Shared Services Group to bring their current LoadRunner scripts up to date, and create new scripts in support of the company’s Data Center moves.
• Implemented scripts using various LoadRunner protocols, such as Siebel Web, Web Services, HTML/HTTP - Web, ODBC, Citrix, and TruClient.
• Created performance test run reports for project stakeholders and upper Management.
• Instructed and mentored a full-time employee in creating scripts in VuGen, running performance tests, analyzing test results, and creating performance test reports,
• Worked on creating LoadRunner scripts for the Planned Connection project using HTTP/HTML - Web and Citrix protocols.
• Held meetings with project stakeholders and management to explain performance results.
• Worked on a LoadRunner to Visual Studio analysis and script conversion project.
• Work well with Management and co-workers, and helped other team members in my current and other teams as much as possible.

Confidential, Bellevue, WA

Performance Test Engineer/QA Engineer

• Contractor position at Puget Sound Energy to expand their performance test infrastructure, and bring their current Loadrunner script set up to date.
• Created test cases and ran manual tests for the Resource Conservation Management project.
• Ran manual test cases for the PSE Business Objects project, and also created, ran, and analyzed Performance tests for the same project.
• Worked with PSE Management and Developers to plan for performance tests across multiple projects.
• Performed script recordings and modifications in VUGen for HTML, Web Services, and SAP applications.
• Performed manual correlation of scripts and ensured they returned accurate data to ensure proper load simulation.
• Set up tests and performance test criteria in HP Performance Center
• Analyzed test results with PSE Management, allowing them to tune their .Net, Web-Service, and SAP systems.
• Created performance test reports for Confidential
• Performed a large amount of load test runs for various groups at PSE.
• Recommended performance testing strategies to QA managers and leads.
• Worked well with Confidential team members.

Confidential, Bellevue, WA

Performance Test Engineer

• Performed script recording in VuGen 9.5 and 11.
• Utilized HP Performance Center 9.5 and 11.
• Created automated tests in QTP when recording in Loadrunner was not an option.
• Created automated test functions in DLL’s to better effectively maintain clean formatting in the QTP environment.
• Commented functions/parametrized data in order to effectively relate code and test infrastructure definitions to peers.
• Worked with management and peers in order to implement the most effective automated tests with minimal cost.
• Utilized code repositories to store completed test code.
• Ran performance tests against Boeing's internal web infrastructure.
• Analyzed performance results using the Loadrunner Analysis tool.

Confidential, Bellevue, WA

SDET/Performance Test Engineer

Customer Interaction Management Test Team

• As an independent contractor, performed load and performance testing for nGenera’s Customer Interaction Management (CIM) customers using various load test and performance tools such as WANem and HTTP watch.
• Was the subject matter expert for load testing in the Confidential Engineering department.
• Worked with the Confidential Hosting team to troubleshoot and tune the Confidential hosted environment.
• Performed manual testing of the Confidential web front-end and SQL back-end.
• Created automated tests in C# using WatiN and NUnitAsp for nGenera’s Confidential application.
• Created or modified tools as needed to be used for testing Confidential using C# and VB.Net
• Experience using Visual Studio 2005 and 2008 IDE's for development and debugging.
• Have extensive experience in the SCRUM software development cycle, from project start to project end.
• Utilized Microsoft SQL queries to verify database test data.
• Created test cases in HP Quality Center for the Confidential Data Archive feature.
• Utilized VMware VM architecture to build testing platforms.
• Attended test case reviews to gather input from management and development.

Confidential, Seattle, WA

SDET/Performance Test Engineer

Confidential Development and Test Team

• Created automated Tests in C# using both NUnitAsp and Watin for Confidential ’s ( Confidential ) Confidential ASP.Net application.
• Created performance and user interface tests using AutomatedQA’s TestComplete 6.0.
• Used HP LoadRunner daily to create scripts, test, and analyze data for Confidential .
• Utilized the code-coverage tool NCover extensively.
• Created load and automated test project plans in Microsoft Project.
• Was responsible for researching and recommending our issue tracking database, DevTrack.
• Worked mostly independently as I was the only SDET at Confidential .
• Worked well with Confidential managers and developers concerning current project issues.

Confidential, Seattle, WA

Program Manager/SDET/Tester

Windows Server 2003 “R2” Team

• Responsible for the fielding and testing of all Windows Server 2003 “R2” issues submitted by world-wide “r2” beta testers.
• Created branch office networks used to reproduce and regress all “R2” issues. This involved continuously tearing down and setting up various IP network infrastructures.
• Worked closely with “R2” testers throughout the world and with internal Microsoft management and development teams.
• Created and implemented SQL database automation processes using C#.
• Responsible for the automation of the “R2” Feature-area Excel spreadsheet reports using C#.
• Created weekly reports detailing the status of active and closed “R2” issues.
• Fielded over 2500 “R2” issues and filed fifty percent of them with the appropriate product groups.
• Consistently closed the loop with beta testers and internal product test teams.

Confidential, Redmond, WA

Software Test Engineer

Windows CE Tools Group

• Tested various components of Windows CE Platform Builder.
• Designed, wrote, and implemented the Remote Tools feature test scripts using Visual Test 6.5.
• Tested various Pocket Applications, such as Pocket Word and Pocket Outlook using both manual and automated tests using C#.
• Designed and wrote test code in C++ in order to test the Pocket Outlook Object Model (POOM).
• Designed and wrote test code in C++ that tested the Windows CE VoIP Manager and other VoIP components.
• Designed a test harness and associated test code to automate the Voice/IP (VoIP) User Interface using C# in Visual Studio .Net 2003.
• Wrote in-depth test plans and designed automated and manual test cases.
• Accomplished manual testing for the VoIP user interface, VoIP middle manager APIs, and incoming and outgoing VoIP calls.
• Ran fully automated tests for the VoIP project; using the Integrated Development Environment teams test harness.
• Implemented fully automated tests written in C# which tested the VoIP APIs.
• Designed and built the VoIP network for the VoIP Development and Test teams. This network was used as the VoIP "WAN" to test VoIP in a real world situation.
• Acted as a lead for the VoIP "WAN" by directing and assisting CSG personal in implementing new features and components, maintaining the existing devices, and troubleshooting the network as necessary.

Confidential, Redmond, WA

Windows CE Lab Manager

Windows CE Tools Group

• Maintained and repaired lab test computers.
• Setup, maintained, and upgraded developer boards used in testing Microsoft Windows CE Platform Builder 4.0 (PB 4.0).
• Administrated and maintained the test lab tools servers.
• Organized and maintained lab resources such as network cables, hubs, switches, and other lab resources.
• Designed and wrote lab automation scripts in PERL and Visual Test 6.5.
• Assisted in designing and writing the automated re-imaging process for the Windows CE Test lab computers.
• Used Visual Test 6.5 to automate user setup for the Windows CE Test lab computers.
• Platform Builder 4.0 Testing - Worked in a team environment, assisting in testing various components of Microsoft Windows Platform Builder 4.0, such as Debugger and Remote Tools.
• Wrote automation scripts in Visual Test 6.5 to automate the Daily Functional Testing (DFT) of Remote Tools. Also used internal applications to test the functionality of Remote Tools.
• Continuing the process of learning test/development applications such as Visual Test 6.5 and Visual C++.

Confidential, Bellevue, WA

Network Technical Writer

Internet Operations and Engineering Team

• Documented the Entomb Hosted and Corporate networks. Documentation consisted of designing and writing network guides for internal use. The guides are as follows:
• Entomo Network Design and Implementation Guide - Describes the network design of the Hosted and Internal networks used for the Entomo E-commerce SmartHub application. This document describes the implementation, installation, and configuration of network devices such as Cisco routers, Cisco switches, Cisco content servers, Cisco PIX firewalls, Apache and WebLogic web servers, and Oracle database servers. Explains Entomo specific installation and configuration procedures for Windows 2000 Active Directory and DNS, DHCP, WINS, FSMO, and Global Catalog services. This document also describes the installation and configuration procedures for the Entomo corporate Microsoft Exchange and IIS servers. This guide contains Visio diagrams that depict the physical equipment layout of network devices in the Hosted and Internal networks.
• Entomo Network Troubleshooting Guide - Describes troubleshooting methods for rapidly repairing the Entomo e-commerce network. Explains troubleshooting tools and utilities used for specific Cisco network devices and UNIX servers and applications. Describes methods using network specific scenarios as guides to assist network engineers in expediting repairs and minimizing network downtime.

Confidential, Bellevue, WA

Network Technical Writer

ART Technical Documentation and Network Operations Online Group

• Documented ART Radio Ring network material for the Engineering, and Operations/Engineering Groups. Documentation consisted of ART specific network related material such as:
• Cisco IOS software commands
• ART Network Architecture documentation
• Cisco Router and Switch operation documentation
• Documented Network Management material such as network process flows and network device installation/operation procedures.
• Documented and organized Operations/Engineering (OE) network procedures in Windows Help format using RoboHelp 2000. The Online Help is then inserted onto CD-ROM's, which would be distributed to OE, the Network Management Center (NMC), and Field Technicians.
• Graphically represented the ART Network Architecture and the ART Management Network by designing two large-sized diagrams. These diagrams were put to use in ART Field Technician and used to demonstrate the ART networks to potential clients.
• Prided myself on being a self-starter, requiring minimal assistance from Project Leads.

Confidential, Redmond, WA

Network Technical Writer

• Participated in writing the "Windows 2000 Planning for Deployment Guide" by writing three of the networking chapters in a restricted five-month time frame.
• Participated in supporting the Deployment Guide group by being a subject matter expert and supplying individuals with technical matter to assist them in writing their chapters.
• Researched and learned whatever was needed to get the job accomplished.

Confidential, Redmond

System Analyst 3

Windows 2000 Resource Kit

• Worked with the Interoperability Lab lead to design the major portion of the Windows 2000 Resource Kit Networking Diagram. This diagram will be displayed in the Windows 2000 Resource Kit, and are the basis the networking scenarios for the Resource Kit will be based on.
• Met with networking and Active Directory program management on a continuous basis as the Interoperability Lab worked toward getting technical sign-off for the diagram.
• Worked with the rest of the lab team in building the Windows 2000 Interoperability Lab for the Windows 2000 Resource Kit. This consisted of setting up Compaq Enterprise servers within sites and connecting them together via wide-area links.
• Primarily in charge of configuring the networking equipment such as the Cisco 7513 Enterprise Router, the Cisco 5500M router, and all of the switches in the Interoperability Lab.
• Worked with the rest of the lab team to assist developers in configuring the lab equipment to test their products on.
• Worked with the Interoperability Lab lead to set up and configure Unix Bind to interoperate with Windows 2000 DNS.
• Assisted the group in hall support functions when required.
• Researched and learned material the lab needed to propel it to a Windows 2000 Enterprise level.
• Learned Windows 2000 advanced features such as Active Directory, Windows 2000 DNS, and the new features of Windows 2000 Networking.