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Quality Analyst Resume

Chicago, IL


  • Quality Assurance Analyst with over 10 years of professional IT experience and extensive experience in software testing and issue tracking and debugging
  • Experience in Software Development Life Cycle involving Analysis, Design, Development and Testing.
  • Extensive qualifications in all facets of information systems methodology from conceptual design through documentation and implementation.
  • Experience in working with analysts, developers and business users for projects during the various project implementations.
  • Experienced in testing mobile applications, mobile web applications, data validation and web applications, web services, E - commerce.
  • Proficient in multiple frameworks such as Keyword-Driven, Data Driven.
  • Experience in Agile and Waterfall SDLC.
  • Experienced in Manual and Automation testing using testing tools such as QTP
  • Experience in Mobile App testing based on various platforms (IOS, Android & Windows)
  • Experienced in Gray and Black box testing and coordinating whitebox testing
  • Microsoft Visual Studio Test Professional 2010.
  • Worked in important phases of Testing Life Cycle like Smoke, Integration, Regression, System, Performance, Functionality and Web services testing.
  • Extensively conducted Manual Testing of both Mobile and Web-Based applications with expertise in HP Quick Test Professional on Windows, and UNIX and multiple browsers including Firefox, Internet Explorer, Chrome, and Safari
  • Knowledge in QTP automation tool in creating a test automation framework.
  • Wrote complex SQL join queries to extract data from various databases for testing purposes.
  • Experience in performing end to end E-commerce website testing
  • Experienced in database testing for data validation, transaction verification and good knowledge in SQL query writing.
  • Extensively involved in managing defect tracking system like Quality Center and Bugzilla, JIRA.
  • Closely operating with business analyst to develop UAT test scenarios, test cases and test data.
  • Experience in tracking test coverage, status, bugs and provide metrics.



Quality Analyst

  • Integration testing on third party software and content testing.
  • Responsible for testing modules and component parts of the application to ensure that it functions properly with company data.
  • Integration of products on e-commerce platforms.


Quality Analyst

  • Overseen QA practices and deliverables implemented for New & Ongoing projects and through the various phases of development lifecycle
  • Facilitated project team in establishing comprehensive Testing Strategies and Approach for every project and identified test conditions and environment and provided testing estimates to the project stakeholders
  • Facilitated vendor development and testing and coordinated test results
  • Facilitated and performed various forms of testing including UI, UAT, Functional, Batch, Data Testing, Load, Stress and Performance Testing and defect management for all internal and external applications, Mobile APPS and Legacy systems and applications
  • Performed System Integration Testing (SIT) and End to End testing on applications based on Sitecore CMS platform, My SQL database, .net, HTML, and CSS.
  • Performed admin activities pertaining to system access, grants, permission and troubleshoot and resolve login, Single Sign On, and Security Issues
  • Responsible for planning strategic QA implementations, Requirements Analysis, Metrics evaluation, End to End Systems testing of all CHEST applications, Integrations, external hosting providers supporting CHEST platforms such as, but not limited to, Content Management System (CMS), Learning Management System (LMS) and Association Management System (AMS), Ecommerce platforms , Web and Mobile Apps .
  • Performed defect management and bug tracking


Quality Analyst

  • Writing and executing test scripts in Selenium IDE
  • Recorded and plays back test in Fire fox using Selenium IDE
  • Created Automation test framework using Selenium
  • Used Firebug Tool to identify the Object's id, Name, XPath, link in the application
  • Tested various mobile devices with a various platform (iOS, Android
  • Executed Browser Compatibility Testing (IE, Firefox, Chrome, Safari) of a Web based application in web based tool (Browserstack)
  • Review functional or business requirement documents and use cases. Translation of requirements into test plan and test cases
  • Uploaded applications to handsets using Mac mini- configuration utility for Native. App can be accessed on Mobile, Mobile browser and web browser.
  • Manual testing of web services REST calls using PostMan, Soup UI
  • Performed comprehensive analysis of any error using the logs and json. Defect tracking and documentation and review of defects with business users as well as technical team.
  • Responsible for database testing using SQL queries.

Confidential, Chicago, IL

Business Consultant/Quality Analyst

  • Elicited and documented requirements from key users for company’s Web based application and ensured quality and compliance was incorporated
  • Authored comprehensive business requirements documents (BRD) that included design documents, use cases, user stories and followed through with the requirements until the final deliverables
  • Participated in walkthrough meetings to provide project status, discuss impediments, make amendments to the BRD, review requirements and discuss deadlines
  • Provided QA support to the IT team and worked in collaboration with the Developers, Project management team, stakeholders and Offshore team in an Agile based environment and also facilitated JAD sessions
  • Developed/executed test cases and scenarios based on the business requirement documents
  • Identified defects while performing testing and created bug reports to follow up, review and re-test
  • Performed Regression and UAT testing in the final phase of the application before deployment

Confidential, San Francisco, CA

Quality Analyst

  • Elicited business requirements and translated into comprehensive BRDs, user stories and technical specifications
  • Served as a liaison between business users, stakeholders and project team
  • Contributed to the company’s in-house web based and Mobile customer coupon application
  • Facilitated requirements review sessions and daily stand-ups to identify impediments and project status
  • Facilitated, coordinated and scheduled UAT testing and data testing before each deployment
  • Identified and coordinated defects with the development team and the QA team and ensured a timely resolution
  • Facilitated and coordinated open issues/tickets with the application team
  • Facilitated and coordinated change and release management
  • Created design specifications, Prototypes and Mock-ups for application GUI
  • Participated in walkthrough meetings to provide project status, discuss impediments, make amendments to the BRD, review requirements and discuss deadlines
  • Performed Regression and UAT testing in the final phase of the application before deployment

Confidential, IL

Quality Analyst (Consultant)

  • Performed system, unit, acceptance, regression, load and functional/performance testing on dozens of applications using both automated and manual testing methods
  • Handle the tasks of documenting test findings and test methodologies for future reference, Write, review, revise, and verify quality standards and test procedures
  • Gather business functional requirements from internal and external users.
  • Write user stories and execute test case's, then executing
  • Wrote and executed mobile app test cases on Android and Iphone technologies
  • Identify software defects or errors and write Bug's using Visual Studio 2010; communicate defect status and updates with developers
  • Worked closely with the BA, Testers, and development team in an Agile based environment
  • Participate in daily stand-up meetings to discuss project deadlines.

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