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Qa Lead Resume

Jefferson City, MissourI


  • A professional team player with over 8 + years of diverse experience in QA Life cycle for PBM, Pharmacy, Auto, Property Insurance and Retail industrial domain.
  • Strong understanding of QA Principles, QA Process and Software Testing Lifecycles and expertise in Analysis, Design, Testing and Quality Assurance of various applications.
  • Strong understanding of all phases of Software Testing Life Cycle (STLC) and excellent understanding of Software Development Life Cycle (SDLC) which includes expertise in Requirements Gathering, Analysis, Design, Development, Testing and Product Maintenance
  • Preparing overall execution strategy, successfully implementing onsite - offshore model ensuring that the project is well managed and executed within the timelines
  • Experience in leading QA phase of multiple projects simultaneously
  • Proficient in UAT, Block Box, System Integration Testing (SIT), Regression, End to End, and User Acceptance testing (UAT).
  • Strong in Analyzing Business Requirements & Develop comprehensive Test plans, Test Strategy to ensure comprehensive Requirement Traceability.
  • Proficient and hands on experience in using Quality Center (Defect, Test Plan, Test Lab modules)
  • Extensive experience in manual Testing of applications on Mainframe, AS400 and UNIX/Linux and JAVA Environment.
  • Strong Knowledge in RXCLAIM adjudication.
  • Experienced in both Batch testing and online Testing(Web).
  • Strong experience in AS400 and MAINFRAME blackened testing.
  • Strong Knowledge on Property Insurance and PBM .
  • Knowledge in XML letter testing.
  • Worked mainly on MEDICARE, MEDICAID and Commercial project.
  • Have worked on Healthcare client like BCBST, BCBSSC,AETNA,CALPERS,MMO, UHC, Excellus
  • Strong Knowledge in EDI 834 file testing
  • Worked on SOAP UI Testing
  • Worked on CMS TRR file processing
  • Good knowledge on EDW/Datawarehouse Testing
  • Adaptable to work on any platform and language with minimal guidance
  • Good track record of being an Hands-on QA Lead.
  • Responsible for mentoring resources technically and training other QA Team Members.
  • Experience with QA Principles, Best Practices and Software Development life Cycle process improvements.
  • Extensive experience in leading complex projects and programs with division or company wide scope.
  • Coordinate test lead activities and experience in leading team of QA Testers.
  • Worked on automated test cases & Regression using QTP
  • Experienced in writing SQL queries to extract and set up test data
  • Fast learner, good time management, mentoring and task prioritization skills.
  • Experience in testing database applications of RDBMS in ORACLE and SQL Server.
  • Experience with Microsoft Development and MS-Office Tools (Word, Excel & MS- Project)
  • Strong Problem analysis and resolution skills
  • Experience working with project team members in remote locations
  • Excellent written and verbal communication skills, leadership qualities, systematic approach and ability to work effectively in a fast paced team environment.
  • Excellent Analytical and Problem solving Skills using the root causes analysis methodology, self-starter with the ability to learn new tools and technologies quickly.


Confidential -Jefferson City, Missouri

QA Lead


  • Coordinating with the Client on the new requirements.
  • Analyzing the system for new enhancements and functionalities.
  • Designing and execution of the test scenarios
  • End to End testing of the application being developed
  • Interface and Unit Testing
  • Integration and System Testing
  • Periodically report to the concerned team on the defects
  • Effective and efficient testing of the application such that the applications are defect free.
  • Co-ordinate the work between offshore and Onsite
  • Supporting testing activities on MEDICARE project.
  • Validating EDI 834 format file.
  • Web Testing and Letter Verification Testing
  • Worked on SOAP UI Testing
  • Worked on Backend Testing

Environment: Mainframe Testing, SOAP UI, SQL, DB2, JAVA, MS Office Suite, HP Mercury Quality Center.

Confidential, Richardson, Texas

QA Lead


  • Interacting with the SMEs (Subject Matter Experts) to define specifications and implement the customization of the product with the performance and functional specifications
  • Preparing Scenario Matrix based on Business Requirements and Traceability Matrix for requirements from the completed test cases.
  • Prepare Quality Test Plan (QTP) based on Scenario Matrix and uploading them to HP Mercury Quality Center.
  • Prepare Test Data Setup for manual testing.
  • Design and develop complex performance test cases as per user-defined functional and non-functional requirements to meet or exceed the required business defined standards.
  • Executing each Test Cases through HP Quality Center through Manual Testing and document the test results and also Prepare Test Results Document through Quality Center and deliver it for Client Approvals.
  • Log and track defects using HP Mercury Quality Center.
  • Managing Offshore QA Team and guiding them in each phase of the project.
  • Review each and every task given to offshore team and driving the project maintaining quality of deliverables.
  • Proficient in Manual testing for AS400 RxClaim System for Member Eligibility Processes, Adjudication, Payables, Standard Business Object testing, and Claims Extract Tape Testing and AS400 backend testing.
  • Strong experience in Business testing and Benefit Plan set up in Production.
  • Strong knowledge in Benefit set up process using Query, Tools and Macros.
  • Strong Knowledge on CLAIM Adjudication and different pharmacy like specialty Pharmacy.
  • Worked mainly on MEDICARE, MEDICAID and Commercial project.
  • Have worked on Healthcare client like BCBST, BCBSSC,AETNA,CALPERS,MMO,Excellus
  • Accountable to load client Eligibility files like Member file, Diagnosis File, Lab Results files, Co-ordination of Benefits Files, etc.
  • Responsible for End to End testing with ECS and Peoplesafe System for Standard Business Objects which includes create Members and Data setup as per Client Requirement.
  • Generate Eligibility Reject Trend Report for member error data files an CET report.
  • Extensively involved in testing different QL Feeds which needs to be sent to client.
  • Conduct daily status meetings with the testing team to resolve the issues/problems in various builds and get a status of the daily activities of the individuals.
  • Extract Data from different source systems like Production, Structured files and Flat files.
  • Responsible for maintaining Daily Project Tracker sheet and deliver it to QA Lead.
  • Deliver weekly status updates showing the progress of the entire testing cycle.
  • Work closely with Developers on de-bugging issues.
  • Preparation of Integrated Test Plan, Test Scenarios and Test Cases during the Test Design Phase and get the approval from BA/Client
  • Updating, Modifying and Executing Test cases in Quality center
  • Responsible for Functional and System Testing using AS400
  • Running Batch Jobs, QL Eligibility files and Fast link processes.
  • Resolving Production Issues in RxClaim
  • Involved in Test Execution, Results Analyzing and Defect Reporting in QC
  • Preparation of Test status and Test summary reports
  • Held daily and weekly meeting with the project and QA manager.
  • Prepared Traceability Matrix for the application.
  • Involved in UAT and production validation support

Environment: SQL, DB2, MS Office Suite, HP Mercury Quality Center, Manual Testing AS400 RXCLAIM.


Senior Software Engineer


  • ABEND analysis to support the production batch jobs.
  • Requirement gathering and design document preparation.
  • Coding, testing and support during release activity.
  • Code review and defect fixing.
  • Unit Testing and Functional testing
  • High Level estimation of projects requested by the business, performing system analysis and preparing high level design document.
  • Supporting release activities by tracking code migration to production and also support post release activities such as recovery and abend monitoring in production environment.
  • Production Support, Handling Severity 1 & 2 type Incidents
  • Tracking and Status Update to Client on all Wipro PLA Property/Score Incidents
  • Quality Assurance of Severity 3, 4 and 5 Incidents worked by Offshore
  • Point of Contact for production Incident and Enhancement worked upon by offshore team .Interact with customer and personal Line Interface teams to provide clarifications on the Specific incidents and enhancements.
  • Recovery Coordination / Post Implementation Support
  • Involved in Test Execution, Results Analyzing and Defect Reporting in QC
  • Preparation of Test status and Test summary reports
  • Held daily and weekly meeting with the project and QA manager.
  • Prepared Traceability Matrix for the application.
  • Involved in UAT and production validation support

Environment: Mainframe- IBM-MVS, SQL, Cobol,JCL,DB2,IMS and CICS and JAVA

Tools: - HP, MFE, Revolve


Project Engineer


  • Planning and coordinating overall testing for the project
  • Provide testing task estimates and schedules
  • Developing test plans
  • Assuring products delivered meet specified business requirements
  • Coordination with the test team for testing deliverables
  • Setting up the testing environment
  • Resolution of testing issues
  • Monitor and control the test execution and defect resolution
  • Functional Requirement Analysis with the development team
  • Query resolution of the offshore team and coordination with the onsite team for deliverables
  • Preparing release notes
  • Generating Metrics
  • Participation in the bottleneck analysis of the application

Environment: /Tool: Windows, QNX Neutrinos, Linux, UNIX, Clear quest, Clear Case

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