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Software Qa Engineer, It Resume

ClearwateR

SUMMARY:

  • Around 8 years of experience in Software Testing
  • Excellent knowledge of Software development life cycle (SDLC) and Software test life cycle (STLC).
  • Worked on Agile Methodologies, participated in Requirement Analysis with the development team and the client.
  • Experience in testing retail (E - -commerce B2CWebsite), moving and storage (financials, inventory management, multi-subsidiary), trade management, Confidential and PeopleSoft (ERP) applications.
  • Experience in creating and developing strategic Test plans, Test Cases, Test Scripts and generating Test Reports for both Manual and Automated tests.
  • Experience in Manual Testing using Quality Center and Test Director.
  • Experience in Automated testing using QTP.
  • Performed extensive Manual Testing on Client Server and Web based Applications (websites/Portal).
  • Well versed in Manual testing, White box testing, Black Box testing, Functional Testing, Integration Testing, System Testing, Regression Testing, Cross browser testing, smoke testing, GUI Testing and User Acceptance Testing (UAT).
  • Good knowledge of Mobile App testing,Mobile Web testing,perfecto tool, Web Services (SOAP) Testing, and Web based browser testing.
  • Actively interacted with the development team in resolving Bugs identified from Testing.
  • Experience in designing documenting and executing test plans, test harness, test scenarios / scripts and test cases, test defects, test reports.
  • Experience working in grey box, black box testing and white box testing
  • Good knowledge of defect tracking tools like JIRA, TFS, clearquest, ALM,Test Director.
  • Good knowledge of ICD-9/ICD-10 and HIPAA transaction requirements.
  • Experience in PL/SQL, SQL queries, oracle sql developer and toad
  • Knowledge of CMMI and ISO standards.
  • Experience in automation using the QTP and the data driven framework in QTP.
  • Experience in automation using SELENIUM (IDE and web driver).

TECHNICAL SKILLS:

Testing Tools: QTP 7.x, 8.x; 11, Quality Center 8.x, 9.x; SOAP UI, Test Director 6.x, 7.x, 8.x, UFT, ALM, Clear quest, Perfecto, Jira, TFS

Test Scripting: VB Script

Languages: SQL, C, PL/SQL, HTML, VB Script

Database: MS Access, SQL Server, Oracle

Operating System: Windows 95/98/NT/2000/XP, UNIX, Linux, Windows desktops, Windows servers

Tools: MS Word, Excel, Visio, Power Point, Open Office, UML, Snipping Tool, Oracle Apps, Salesforce CRM, Microsoft OneNote

PROFESSIONAL EXPERIENCE:

Software QA Engineer, IT

Confidential, Clearwater

Responsibilities:

  • Followed agile process as part of Project. Attended daily scrum meetings
  • Tracked User stories, Tasks, writing Test cases, tracking Results and reporting Defects and writing test script and shared steps on TFS.
  • Gathered requiremnets, Prepared Test plan, created RTM (requirement traceability matrix)
  • Created and executed test scripts for functional, conformance testing, retesting, regression, database testing, integration testing, system testing, E2E testing, UI testing.
  • Prepared testing data based on the use cases, created procedures, quality assurance best practices and processes.
  • Verified trace-ability (Requirement trace-ability matrix / RTM) and verified Test Environment (smoke testing on test environment).
  • Compared actual result with expected and reporting discrepancies/ bugs/defects.
  • Involved in Verification and validation of software.
  • Also used test driven development process in Agile.
  • Identified gaps between requirement and software.
  • Did Mobile App testing & mobile web application testing
  • Communication with BA for rectifying and verifying FDDs
  • Training new joiness in team and mentoring them
  • Prepared training material and best practices documentation for new joinees.
  • Taking requirements from Business users
  • Working on Order fulfillment creating order, creating service group(entering origination and destination zip codes),creating product group(type of container:16 foot or 7 foot);creating service detail lines(move legs); checking availability of container/product for requested date(integration to RBMS),creating quote, booking order
  • Logging bugs with clear description, screen shots and reproduction steps.
  • Communication with developers to fix bugs and rectifying TDDs
  • Used UFT to automate booking order process

Environment: Oracle NetSuite (ERP), TFS, oracle SQL developer, PL/SQL, UFT, Sharepoint,Excel

QA Test Engineer

Confidential, Atlanta

Responsibilities:

  • Followed agile process as part of Project.
  • Tracked User stories, Tasks, writing Test cases, tracking Results and reporting Defects.
  • Automated test cases using Selenium WebDriver.
  • Locating elements in webdriver.
  • Created and executed test scripts for functional, regression testing.
  • Prepared testing data based on the use cases.
  • Verified traceability (RTM) and verified test environment (smoke testing on test environment)
  • Compared actual result with expected and reporting discrepancies.
  • I developed and perform application testing and creates test scripts - UAT
  • Did integration testing of various modules
  • Used SOAP UI web services (middleware/XML) in patient module.

Environment: JAVA, Eclipse, Java Script, HTML, SQL, Selenium, Jira, XML, Firebug

Quality Assurance Analyst (UAT Tester)

Confidential, Tampa

Responsibilities:

  • Analyzed Business Requirements and Functional Specifications and developed Test Plan Detailed Test Scenarios, Test Strategies and Test cases.
  • Created, prepared and conducted quality assurance review meetings, develop test cases, user scenarios, check lists and other QA documentation.
  • Logged the bugs in Defects tab in ClearQuest.
  • Involved in Verification and validation of software.
  • Also used test driven development process in Agile.
  • Identified gaps between requirement and software.
  • Developed Test Cases in test plan, executed in test lab using Quality Center.
  • Experience in assessing project requirements, development and test status, changes, coverage and risks using QC (ALM).
  • Formulate methods to perform Positive and Negative testing against requirements.
  • Executed the test cases in several phases as the developers fixing the bugs.
  • Performed Functional, Regression, Compatibility, System Integration Testing (System shakeout), Security testing, User Acceptance testing, Conformance testing, Web based testing and was responsible for executing all testing scenarios.
  • Participate in product design review meetings utilizing the AGILE process methodology.
  • Responsible for communication with the users and responsible for working with the users closely during UAT and getting the required sign-off's.
  • Extensively used UFT (QTP is old version) integrated environment like Data Table, Actions, and Recovery scenarios.
  • Performed Manual Functional testing with QC and Regression Testing with QTP.
  • Developed Tractability Matrix and Test Coverage reports.
  • Used UFT to record and run test scripts & using data parameterization.
  • Coordinated between the automated testers, manual testers and system administrator for the precise scheduling of the test runs.
  • Interacted with Database Administrator and Network Administrator to resolve application issues.
  • Interacted with developers to explain the software bugs and re-tested the fixed issues.
  • Log, and verify resolution of software, database and specification defects
  • Writing SQL statements to validate data
  • Doing UAT (Conformance testing) for major financial clients.
  • I interact with developers, client, project and release managers
  • I was multi-tasking several testing activities concurrently
  • I developed and perform application testing and creates test scripts - UAT
  • Logging and closing tickets in Salesforce (CRM)

Environment: Quality Center(ALM), UFT (Earlier version QTP), TOAD, MSSQL Server 2005/2008, VB Script, SQL Query Analyzer, Windows XP/2007, Salesforce (CRM), snipping tool.

QA Engineer

Confidential

Roles and Responsibilities

  • Testing the training guides using QTP (latest version is UFT) which has activities for the students before going to release.
  • Detected defects, reported defects and tracked with the team.
  • Involved in Functional testing and Regression testing
  • Leading 2 people in my team
  • Testing included new features, upgrades, enhancements and production fixes.
  • Training guides includes FSCM, HCM and CRM product lines of PeopleSoft Technology.
  • Executed manual testing of GUI and functionality of the application.
  • Manual Testing of People tools which cannot be included in automatic testing.
  • Involved in analysis of Business requirement and Functional specification documents to prepare Test cases.
  • Prepared detailed Test Plans and performed web-based functionality testing and web GUI testing.
  • Developed Test Scripts for positive and negative testing to validate business requirements and product specifications.
  • Writing SQL queries to pull data from database.
  • Designed and developed automation test scripts using Quick Test Professional
  • Modified and Executed automated and manual test scripts for different modules using QTP.
  • Involved in maintaining and uploading the QTP Scripts to Quality Center.
  • Designed and executed manual and automated test cases through QC by integrating QTP.
  • Performed System Testing, Functional Testing, Sanity Testing, Regression Testing and Usability Testing.
  • Revising the QTP Scripts against the coding standards.
  • Executed in QA and UAT environments to test the Application requirements.
  • Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
  • Document QA processes and provide training material / training on tools used.
  • Wrote numerous test scripts in QTP, using VB scripting language to automate testing process and aid in regression testing.

Tools /Environment: QTP, Manual testing, SQL, Mercury Quality center, Web applications, Windows XP/2000, SQL, XML, HTTP, MS-Project, MS-Office Suite, MS Visio, QTP, Win Runner, Quality Center, Test Director (Mercury Interactive), VB Script, Java, Oracle, Oracle 10G.

Confidential

QA Engineer

Responsibilities:

  • Analyzed Business Requirements and Functional Specifications and developed Test Plan Detailed Test Scenarios, Test Strategies and Test cases.
  • Involved in creating Test Plan according to the business requirements.
  • Created, prepared and conducted quality assurance review meetings, develop test plans, test cases, user scenarios, check lists and other QA documentation.
  • Logged the bugs in Defects tab in Quality center.
  • Developed Test Cases in test plan, executed in test lab using Quality Center.
  • Experience in assessing project requirements, development and test status, changes, coverage and risks using QC.
  • Formulate methods to perform Positive and Negative testing against requirements.
  • Executed the test cases in several phases as the developers fixing the bugs.
  • Performed Functional, Regression, Compatibility, System Integration Testing, Security testing, User Acceptance testing (UAT), Web testing and was responsible for executing all testing scenarios.
  • Used SQL commands to insert, update, delete and modify the data.
  • Changed / Incident Management using HPQC.
  • Participate in product design review meetings utilizing the AGILE process methodology.
  • Responsible for communication with the users and responsible for working with the users closely during UAT and getting the required sign-off's.
  • Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements on SQL Database.
  • Extensively used QTP integrated environment like Data Table, Actions, and Recovery scenarios.
  • Performed Manual Functional testing with QC and Regression Testing with QTP.
  • Developed Tractability Matrix and Test Coverage reports.
  • Responsible for data migration testing and validation.
  • Retrieved files using SQL statements and UNIX commands.
  • Good knowledge of ICD-9 and HIPAA 4010 transaction requirements.
  • Coordinated between the automated testers, manual testers and system administrator for the precise scheduling of the test runs.
  • Interacted with Database Administrator and Network Administrator to resolve application issues.
  • Interacted with developers to explain the software bugs and re-tested the fixed issues.
  • Log, and verify resolution of software, database and specification defects

Environment: XML, Oracle 10G, TOAD, MSSQL Server 2005/2008, MS-Project, SQL Query Analyzer

IT Consultant

Confidential

Roles and Responsibilities

  • Involved in complete QA Life Cycle.
  • Involved in creating test cases and execution of test cases
  • Used Quality Center for creating, executing test cases and for reporting issues
  • Prepared testing data based on the use cases.
  • Used SQL during testing
  • Tested the functionality of a site when the traffic goes up very high.
  • Cross-browser testing. Sites are opened in multiple browsers like Internet Explorer, Chrome, Firefox, etc and tested
  • Ensuring ensure that billing of products is done correctly. Automated processes like generation of invoice and emails etc. that are integral to the billing process.

Tools /Environment: MQC and manual testing, J2EE, HTML, ORACLE, SQL.UNIX

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