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Qa Lead Resume

Philadelphia, PA

SUMMARY:

  • I am a Lead QA Analyst / SME and have over 9+ years of experience with software development lifecycle experience, including designing, developing, and implementing test plans, test cases, and processes. I am competent in applying my broad technical and functional expertise to organize and implement all test efforts and to analyze requirements for software design, development, and validation. I am adept in test strategy implementation, test plan development, test execution and bug tracking. I am skilled in communicating both written and orally, to all levels of management and across different cultural onshore and offshore teams. I am proficient and versed in Agile and Waterfall processes and various QA tools. More than 9 years of experience in IT industry all of which is in Quality Assurance expediting Manual and Automation testing with around 3 years of lead experience. Test execution, Defect Management and support in all facets of Data Warehouse and Automation testing Lifecycle.
  • Professional expertise includes project estimation, Requirement Analysis, Test Strategy/Test Plan preparation, Test design, and Business scenario preparation for data analysis. Test execution, Defect Management and support in all facets of Data Warehouse and Automation testing Lifecycle.
  • Hands on experience in Functional Testing, Integration testing, Regression testing, System testing, end - to-end Testing, Database Testing and User Acceptance testing
  • Domain Knowledge in Credit Risk, Financial Commercial/Retail, Home Mortgage, Financial Crimes (Anti Money Laundering), Small Business Banking, Utilities, Insurance, and Pharmacy.
  • Expertise on Selenium Automation using WebDriver. Programming using Java, JUnit, and TestNG frameworks.
  • In-Depth knowledge of Software Testing Life Cycle
  • Complete understanding of Testing Methodology, Strategy and Testing Process
  • Experience in testing Siebel CRM, UCM/ MDM Implementation integrated with legacy system for loan system and Credit Approval
  • Experience in building automation for Continuous Integration and Continuous Delivery
  • Experience leading teams with minimum 2 members to maximum 14 members.
  • Experience in working for RFPs
  • Experience working as a Testing Lead having Mortgage experience of 2 years and Loan Origination experience of 5 years.
  • Capable of extracting data from an existing database, Web sources or APIs. Experience designing and implementing fast and efficient data acquisition using Big Data processing techniques and tools.
  • Good Expertise in VB Script and Automation Infrastructure Development.
  • Expertise in Using of QTP/UFT Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc.).
  • Experience in Descriptive Programming using QTP/UFT.
  • Proficient in developing Use Case, performing change request and change management.
  • Developed and implemented test plans for complex projects
  • Extensive experience in conducting project meetings including Test and Defect review meetings.
  • Implemented process related activities (SQA) in the projects
  • Experience in Effort estimations using different techniques
  • Proficient in working with Onsite-Offshore Delivery model with direct client interaction.
  • Experience with integration testing of the applications using various sources like flat files, Sybase and oracle databases.
  • Experience in debugging the issues.
  • Proficient in working with UNIX using putty Environment.
  • Experience working with SDLC, Agile (Scrum) and Waterfall methodologies
  • Hands on experience in Agile projects, and hands on experience on Version One Agile tool
  • Expertise in Defect Management tools - ALM, HP Quality Center, IBM Clear Quest, JIRA and MTM(TFS)
  • Educating testing team members on testing industry best practices
  • Efficient in interacting with project stakeholders, business, development and management teams.
  • Strong analytical skills with excellent interpersonal and communication skills.
  • Highly motivated resourceful team player with a positive approach to problem resolution.

TECHNICAL SKILLS:

Operating Systems: Windows 7, Windows XP, UNIX

Database: SQL Server 2008, Oracle 11g/10g, Teradata, Sybase 11.0.

Languages: SQL, PL/SQL, VB Script, C, Java

Database Utilities: TOAD 8.0/7.1, SQL*Plus, SQL Developer, Teradata SQL Assistant.

Data Warehouse Tools: Informatica, Ab Initio

Reporting/Dashboard Tools: OBIEE/BIP

Defect Management tools: HP Quality Center/ALM, IBM Clear Quest, JIRA, TFS

Testing Tools: QTP/UFT, Selenium IDE, Selenium RC, Selenium Remote Control, Jmeter, Junit, Selenium Web Driver 2.0, Junit, Test NG, Jenkins, Maven, GIT, GITHUB, Selenium GRID, Cucumber

Other tools: Version ONE, WinScp, Putty, MS Office, MS Visio, SOAP UI, Loadrunner

Methodologies: Agile, Scrum, SDLC, Waterfall

ERP: SAP, SAP-TAO, Siebel CRM, SAP CRM

Architecture: SOA

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead

Responsibilities:

  • Design test plans and test cases for our world-class, next generation SaaS offering
  • Plan and implement automated test cases using our keyword and data-driven automated test framework
  • Execute both manual and automation tests
  • Create automated test cases from keyword driven framework.
  • Participate in test case reviews
  • Report bugs in a clear and concise manner into our bug tracking system.
  • Work as member of scrum team verifying user story acceptance criteria
  • Develop strong expertise in one or more modules of the product
  • Effectively communicate status, metrics, and issues on a regular basis
  • Working knowledge of Linux/Solaris environments, including installing and maintaining web applications
  • Compiling Project documentations, Meeting minutes, Stage Reports and Project briefs.
  • Performed testing on AWS integration.
  • Working closely with Dev/OPS team for the updates on environments.
  • Update and Pull Requests from GitHub Repositories for our Content Updates.
  • Demonstrated ability to script procedures in a scripting language (shell, JavaScript, python, groovy
  • Hands-on Experience of C prompt and Bash.
  • Stakeholder engagement for Report outs and QA statuses biweekly.
  • Extensive knowledge of scripting shells and using terminals for scripting.
  • Experience working in an Agile/Scrum development environment
  • Worked seamlessly as part of a multi-site, multicultural engineering team
  • Performed extensive GAP analysis in the project as there were numerous 'As-Is' and 'To-Be' conditions.
  • Involved in creating database objects like tables, views, procedures, triggers, and functions using T-SQL to provide definition, structure and to maintain data efficiently.
  • Building, publishing customized interactive reports and dashboards, report scheduling using Tableau server.
  • Developed test scripts and have hand-on experience with test tools Selenium, JUnit, JMeter and REST Assured.
  • Develop test data, perform test data analysis, and prepare reports of test results
  • Develop new testing techniques/methods; provide process improvement recommendations
  • Conduct problem reviews and maintain non-conformance metrics
  • Hands on experience on API testing integration of EC2 and S3 Buckets with Metadata.
  • Stakeholder Release-planning meetups representing QA team.
  • Stakeholder demo/sizing of user stories.
  • Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
  • Restricted data for particular users using Row level security and User filters.
  • Good Experience on Selenium IDE and creating Scripts in selenium -RC by using Java.
  • Used Selenium IDE for Open source web testing
  • Experienced in Black Box Testing. Checked the Process and made Up & Down when it’s needed.
  • Work closely with the QA Organization in leading the development of Regression and Functional Test Cases to meet release and project deliverables
  • Lead the creation of Manual and Automated Test Scripts (as transactional activity matures and stabilizes using Quick Test Pro and HP/Mercury Quality Center and Jira.)

Windows - 7, Oracle10g/11g, SQL Server 4.0.3.16, SQL, XML, HTML, QC/ALM 11.0, MS Word, Excel, Business Objects (BO Universe), EDW, PowerPoint, Outlook, MS Visio, MS Project, SharePoint, Jenkins, Maven, Selenium WebDriver, Selenium GRID

Confidential

QA Lead /UAT Coordinator

Responsibilities:

  • Effective thought leadership with the ability to proactively influence others
  • UAT testing for the applications for all devices.
  • Provide test solutions for Application Components and Application Functionality and Regression
  • Remained in constant communication with engineering, production, art, and all other project stakeholders as to the state of the project.
  • Analyze changes that span application test team and functional processes to ensure all impacts have been identified for testing
  • Conduct test team meetings to ensure business and IT testing expectations are met, and test deliverables are traceable to business requirements
  • Partner with QA support teams, Business Areas, and IT to ensure testing goals, objectives, and expectations are effectively met across organizations
  • Support the effort of creation of Master Test Plan, Detailed Test Plan, Test Cases and other testing deliverables in accordance with SDLC guidelines via manual and automated toolsets
  • Created trading partner agreements and trading partner’s party set up for both 4010 and 5010 in BizTalk06 and BizTalk10.
  • Developed web services automated scripts from API document to verify RESTful web service calls using XML and JSON format.
  • Employed debugging tools Fiddler2 and Firefox to identify system errors associated with defects.
  • Performed integration testing between Web Client application and Android HTC/ iPhone devices.
  • Investigated issues uncovered by UAT cycles.
  • Created functional and regression test cases for new and existing features from User Stories in Agile development environment.
  • Generated management defect and test execution progress reports for multiple testing cycles.
  • Done performance testing of the web services using Jmeter scripts.
  • Hands on experience on API testing integration of Salesforce with Metadata.
  • Did the 4010/5010 gap analysis for all EDI transactions such as 837, 835, and 999.
  • Work closely with the QA Organization in leading the development of Regression and Functional Test Cases to meet release and project deliverables
  • Lead the creation of Manual and Automated Test Scripts (as transactional activity matures and stabilizes using Quick Test Pro and HP/Mercury Quality Center tools)
  • Review and ensure all applicable changes are documented appropriately through Change Control Process; assess the impact across deliverables within a release and to in-flight and/ or upcoming deliverables
  • Understand clinical and operational workflow- nursing, provider, other health care providers
  • Effectively represented Client QA to Stakeholders in project planning, testing efforts estimations, and various cross functional status meetings.
  • Understand key clinical terms, legal requirements for a medical record
  • Understand some documentation requirements related to nursing, provider, etc.
  • Detailed oriented related to documentation of requirements that will be used for testing purposes
  • Update and Pull Requests from GitHub Repositories for our Content Updates
  • Hands-on Experience of C prompt and Bash.
  • Extensive knowledge of scripting shells and using terminals for scripting.
  • Have hands on Experience with all or some of the following: Sunrise Clinical Manager™ - 5.0, 5.5, 6.1, 15.1
  • Have hands on experience on Cerner INVISION and SOARIAN registration and scheduling systems, Cerner SOARIAN Financials ADT functions, HL7 integration, charging and worklists
  • Hands on experience with daily claim processing and uploading 837 files into database.
  • Conducted user interviews, gathered requirements, and analyzed the requirements for the new health insurance product.
  • Worked with Monument people on conversion and loading of files into database.
  • Exposure to Epic clinical related module and MIIS (Massachusetts Immunization Information System)
  • Participate as Project Team Member from Inception through Completion for projects not requiring QA Test Manager level designation
  • Utilized Jira issue tracking software to log and track all defects identified during testing
  • Collaborated with software/systems personnel in application testing, such as unit, system, regression, load and acceptance testing methods

Windows - 7, Oracle10g/11g, SQL Developer 4.0.3.16, SQL, XML, HTML, QC/ALM 11.0, TFS, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project, SharePoint, Jenkins, Maven, Selenium WebDriver, Selenium GRID.

Confidential

QA Lead/UAT Coordinator

Responsibilities:

  • Involved with complete SDLC of the project.
  • Daily status report, defect triage calls, coordinating with the team and guide them through the daily testing process updating the client and PM on status biweekly.
  • Prepared test sets, executed and validated functional test cases in JAMA Contour.
  • Developed Test Scenarios and Test Cases Based on Requirements and Design Documents.
  • Utilize JIRA for Test Planning, Test Execution, Defect Tracking and Reporting
  • Involved in querying and updating records and Validate Database Records as Expected.
  • Worked with user to define user acceptance test cases. Involved in UAT testing (User Acceptance Testing) and Implementation.
  • Created LoadRunner scenarios and scheduled the Virtual Users to generate realistic load on the server using LoadRunner (Load generator machine)
  • Gathering the Test Input data. Test Input data includes Pre-condition, Test Input, Test Result, Test Regression data.
  • Planning of Test Strategy on how to automate the testing. Selecting the Test Cases for Regression testing and automating the Test Cases using WinRunner.
  • Creating GUI, Bitmap, Database and Synchronization verification points in WinRunner.
  • Developed basic SQL scripts to pull the data from the existing database based on the business rules
  • Transactions focused on were 270,271, 834, 835, and 837.
  • Worked Extensively with Inbound 837 I and 837 P, 835s(Out bounds) claims processing systems
  • Prepared and Created Test Cases /Test Data according to 5010 Business requirements.
  • Tested all HIPAA transactions for multi version support (4010 and 5010) and validating the database to file elements.
  • Modifying JCL\'s accordingly to run the required tests submitting the batch jobs
  • Actively involved in building data-keyword driven framework.
  • Cross browser testing for functional modules part of frontend tests.
  • Built Smoke test suite for System Integration Testing build. Involved code review with peers.
  • Executed test cases using automated test tool Wrote automated and manual test cases
  • Reviewed other Scrum team members test cases, Reviewed automated test results
  • Helped to build test cases for complex scenarios based on different input parameters e.g. determining a person's eligibility etc.
  • Wrote SQL queries to retrieve data from the database.
  • Also, worked on building test scenario for third party integration tests, which require test scripts that cover entire application flow from end to end under different circumstances.
  • Performed functional and Regression testing using JAMA Contour
  • Performed database integrity testing using SQL queries ensures the data consistency.
  • Managed Test Cases, Test Scenarios, Test Inputs and Test Suites in JAMA
  • Defects was locked in JIRA and re-tested until the issue was closed.
  • Involved in Defect Tracking, Analysis and Reporting of Test results using JIRA
  • Documented all the Development work submitted to the client in a report format.
  • Daily interaction with Developers and Requirements team to resolve the issues and defects quickly.
  • Remained in constant communication with engineering, production, art, and all other project stakeholders as to the state of the project.
  • Arranged daily/weekly issue meeting with testing staff to ensure all issues gets appropriate attention.
  • Participated in the design of the 276/277 Claims Status transaction, create EDI map(s), and added some project leadership thru-out the project by working closely with the Business Analysts and Project Manager.
  • Analyzing and Testing the 837 (Institutional/Professional - Inbound/Outbound), 834 Inbound, 835 Outbound, 997 Acknowledgement Inbound and Outbound EDI Transactions.
  • Created mapping documents and technical analysis on Paper Claims, Medicaid Claims like UB04, UB92, and HCFA.
  • Co-ordinate with offsite team and take status on daily basis.
  • Being the active team member of the testing, involved in creation of the Test Plan, schedule, Test cases and the reviews.
  • Interacted with developers, Stakeholders and End Users.
  • Interacted with programmers to identify and resolve technical issues.
  • Participated in Walkthrough and defect report meetings periodically.
  • Developed detailed Test Plans and Test Cases in Application Life Cycle management and executed them.
  • Good Experience on Selenium IDE and creating Scripts in selenium -RC by using Java.
  • Used Selenium IDE for Open source web testing
  • Experienced in Black Box Testing. Checked the Process and made Up & Down when it’s needed.

Windows - 7, Oracle10g/11g, SQL Developer 4.0.3.16, SQL, Informatica, QC/ALM 11.0, TFS, JIRA, QTP/UFT, XML, HTML, SSRS, QC/ALM 11.0, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project, SharePoint, Selenium WebDriver, Selenium GRID, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project.

Confidential, Waltham, MA

QA/BA

  • Develop Maintain, Execute and report (Massachusetts State Health Care Benefit Exchange Program) test cases, test results by functional, system, performance, manual and automation testing procedures.
  • Developing test cases and test data for Multiple household scenarios and other special cases (Mental Impairment, Disabilities, HIV)
  • Develop and maintain automated build for Medicaid and Medicare Patients Aid Categories/ test scripts using integration model.
  • Collaborate with BA analysts and software developers (internal and external) to insure the quality of the program and it will be appropriate in accordance with Obama Health Care Reform and HIPPA 5010 Rules and Regulations
  • Interaction with the business and the stakeholders for the requirements analysis and review
  • Monitored Quality Center to close the bugs/cases as and when developers fix the bugs.
  • Tested new developments of X12 837 claims, 835 payment files and ensured timely and quality delivery of Revenue Cycle product releases.
  • Performed quality assurance and testing on National Provider ID project. Ensured valid segments were generated for providers sending NPI and/or legacy numbers. Tested NPI for billing, attending, referring, operating and other physician types as well as group provider for 837I & 837P.
  • Checked files in Electronic Data Interchange (EDI) transaction support tool and reporting tool and modified the files based upon the errors and also checked them if they were loaded successfully in CIS.
  • Have hands on Experience with all or some of the following: Sunrise Clinical Manager™ - 5.0, 5.5, 6.1, 15.1
  • Have hands on experience on Cerner INVISION and SOARIAN registration and scheduling systems, Cerner SOARIAN Financials ADT functions, HL7 integration, charging and worklists
  • Exposure to Epic clinical related module and MIIS (Massachusetts Immunization Information System)

Windows - 7, Oracle10g/11g, SQL Developer 4.0.3.16, SQL, Informatica, QC/ALM 11.0, TFS, JIRA, QTP/UFT, XML, HTML, SSRS, QC/ALM 11.0, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project, SharePoint, Selenium WebDriver, Selenium GRID, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project.

Confidential, Philadelphia, PA

QA/BA

Responsibilities:

  • Documented test cases corresponding to Health Care Obama Care Reform and other operating condition.
  • Performed reviews of the test scripts written by others team members against the requirements and suggested any enhancements required.
  • Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
  • Interaction with the business and the stakeholders for the requirements analysis and review
  • Ran SQL queries and wrote procedures to verify data integrity in the tables.
  • Checked for navigational flow and broken links and reported bugs using Quality Center.
  • Analyzed the performance by generating transaction response time graphs and reports..
  • Reviewed ADA compliance documents and has provided the feedback and estimate for updating the code.
  • Monitored Quality Center to close the bugs/cases as and when developers fix the bugs.
  • Tested new developments of X12 837 claims, 835 payment files and ensured timely and quality delivery of Revenue Cycle product releases.
  • Good Experience on Selenium IDE and creating Scripts in selenium -RC by using Java.
  • Used Selenium IDE for Open source web testing
  • Experienced in Black Box Testing. Checked the Process and made Up & Down when it’s needed.
  • Performed quality assurance and testing on National Provider ID project. Ensured valid segments were generated for providers sending NPI and/or legacy numbers. Tested NPI for billing, attending, referring, operating and other physician types as well as group provider for 837I & 837P.
  • Checked files in Electronic Data Interchange (EDI) transaction support tool and reporting tool and modified the files based upon the errors and also checked them if they were loaded successfully in CIS

Windows - 7, Oracle10g/11g, SQL Developer 4.0.3.16, SQL, Informatica, QC/ALM 11.0, TFS, JIRA, QTP/UFT, XML, HTML, SSRS, QC/ALM 11.0, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project, SharePoint, Selenium WebDriver, Selenium GRID, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project.

Research System Analyst/BA

Confidential

Responsibilities:

  • To supervise and monitor all field work activities of on-going research project.
  • To check, edit, enter and supervise data entry of social research projects.
  • To ensure validity of data collected from field.
  • Review Functional and design specifications to ensure full understanding of individual deliverables.
  • Develop, document and maintain functional test cases and other test artifacts like the test data, data validation and automated scripts.
  • To assist social scientist to carry out day to day work of social sciences section.
  • To perform all other duties assigned from time to time by the principal investigators in connection with the research projects implemented by the Department of Pediatrics.
  • To develop research instruments for new project according to their objectives.

Quality Assurance Analyst /BA

Confidential

Responsibilities:-

  • To manage & improve tracking systems;
  • To Document procedures and Test Plans data, implementation and analysis.
  • To conduct employee orientation, development, training logistics & recordkeeping;
  • To do company-wide committee facilitation, participation & employee communication;
  • To compensate recruiting, staffing, logistics & benefits
  • To take care of employee safety, welfare, wellness, and health reporting issues.

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