SUMMARY:

• Over 7 years of diversified experience in Software Testing both manual and automation including Functional, Regression, Device testing and Integration Testing of Client/Server, ERP, Web services and Ecommerce Web - based applications. Knowledge of software testing methodologies like Waterfall and Agile (Scrum). Software Testing and Documentation and review of Business Requirements. Expertise in preparing Test Summary Reports, Test Cases and Test Scripts for manual testing based on the User Requirements, System Requirements documents and UAT. Knowledge and experience with the complete Software Development Life Cycle including requirements, design, and development and testing. Worked with Manual testing tools like HP ALM/Quality Center, IBM Clear Quest, Microsoft Visual studio 10.0, Microsoft Test Manager 2010/2011, TFS. Extensive experience with the testing of e-Commerce, Internet, Intranet and mobile applications. Proficient in Functional testing, Smoke testing, Regression testing, Integration testing, System testing, Multiple Interfaces Testing, Front end testing, Back end testing, UAT testing in a multi-tiered environment using Black Box and White-Box testing methods. Worked on keyword driven testing using Automation testing tools like QTP 8.2/9.0/10. Worked on scripting Test Script Language and VB Script. Expertise in Trizetto Products - FACETS, Extensive work experience in HIPAA EDI transactions like 834I, 834O, 837, 835, 820, 270/271, 276/277 and 278, Expertise in working with ICD-10 Implementation Projects. Experience working on testing UI based applications. Ability to lead testing efforts with Business Analysts, Developers, Product owners, Customers and offshore QA testers. Extensive exposure in coordination between onsite-offshore team and defect management. Experiences in Mobile App testing in helping the Mobile QA testing in their efforts. Worked on various devices like Ipad, Mobile Devices, Android, Microsoft surface, Duo 11. Worked in various projects in Agile Methodology

PROFESSIONAL EXPERIENCE:

Confidential - San Jose, CA

Quality Analyst/Mobile Tester

Responsibilities:

• Testing the ecommerce application (UI and database) to meet the business requirements.
• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
• Thorough testing of Content Management System (CMS) and Content Related Service (CSR) which includes applying of any product discounts, promotions, publisher discounts.
• Experience in testing the application on different Mobile Handset on GSM/GPRS/3G/CDMA WAP Applications/ Platform
• Testing for the trail period logic (configured in CMS) applied to every newspaper subscription testing of the various aspects of the ecommerce application like 'Add to Cart' and 'Buy Now' feature, payment details-masking of card details entered, book auto download feature etc.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Assisted Business Analysts to load all requirements into Requirement module of ALM/Quality Center.
• Working on IPad and Android versions of the apps.
• Participated in building the automation framework (keyword and hybrid) for regression test suites through BPT module of ALM/Quality Center using UFT/QTP.
• Performed data driven testing and parameterization using UFT/QTP.
• Used Perfecto Mobile to test applications on multiple real devices
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Writing and Executing Test cases for Android Testing
• Performed functional testing of individual modules of the Application on iOS, Android.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iPhone, iPad and Android.
• Performed backend testing for data validation using SQL Queries.
• Performed negative and positive testing using SQL Queries
• Created various test reports such as Test Execution Status, Defect Status, and Defect Injection Rate through Reports and Graphs feature of ALM/Quality Center and publish them on as needed basis on the SharePoint site.

Environment: iOS, Android OS, Windows OS, Mac, Perfecto mobile, iPhone, iPad, XML, JQuery, Windows, C++, Linux, ALM/Quality Center, UFT/QTP, Sprinter, Java Script, Java, J2EE, Oracle, TOAD, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project.

Confidential, Garland, TX

Sr. Mobile Tester / Test Analyst

Responsibilities:

• Managed the planning, testing and delivery of Aloha Restaurant Applications. The customized client/server and web environments required the ability to strategize and plan major release cycles.
• Tested mobile Android, blackberry curve, Kyocera, LG Optimus, Samsung, iPhone, ipad through IVR (Interactive Voice Response) for activation through different web channels.
• Develop test plan, test cases in TFS
• Execute test cases on DEV, Test, Staging and Production environment; capture test results in TFS; provide feedback to Developers, Project Manager.
• Performed validation testing in various modules like "Shopping cart", "My Account", "Shipping address"
• Tested on POS terminal to run the EOD transaction
• Developed, maintained, and executed test plans, test cases, and test scripts utilizing business requirements, use cases, technical requirements, design documents and functional specific documents.
• Prepared QA testing estimates for business representatives, development, and project management based on project documentation, which includes business requirements and/or functional specifications; provided estimates based on average test script creation and execution times.
• Involve from start the project of Mobile Application, application involved AWS as CLOUD, SQL, iOS and Android, third parties interface are Multi-listing, Facebook, Twitter, Prime as Lead application.
• Tested IVR Handset Activation and Payments Billing processes for Voice and Enabler data of different type of Cards (Debit, Credit).
• All the above projects involved in Sprint planning, Sprint task breakdowns,
• Participated in Web Services testing using SOAP UI and generated XML scripts to validate
• Verified the quality of POS Terminal products to ensure the delivery of high quality solutions that meet or exceed customer expectations; troubleshoot and verified hardware and software issues reported internally and externally from the field.
• Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
• Executed regression tests at each new build in UFT/QTP
• Enhanced UFT/QTP script using recovery scenarios for error handling.
• Performed back-end testing, validated and extracted data for the appropriate enhancements and WITs using SQL Server 2008.
• Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
• Worked on and tested the online reservation website in English; tested the website on mobile devices such as Apple, Android, Windows.
• Solid testing experience in both iOS, Android and Windows Platform.
• Experience in testing in different types of Android Phone, Android Tablet, iPhone and iPad.
• Using Microsoft Test Manager 2010 to write test cases through Team Foundation Server 2010.
• Experience in both Manual and Automated testing using Microsoft Test Manager.
• Experience in testing center and Lab center in Microsoft testing tool.
• Experience in using JIRA as bug Tracking Tool.
• Participated in cross functional reviews of requirement and design documents, design, develop and execute comprehensive test plans and scripts, and adhere to defined policies, procedures and processes.
• Performed Benchmark Testing (hardware) and Volume Testing on four POS Terminals simultaneously with different RAMs and GBs to test the performance of Aloha and Aloha Guest Manager; then verified the results on Windows Spotlight.
• Conducted a team of QA's in Prague; team reported with status reports, task accomplishments, issues; ensured deliverables that is prepared to satisfy the project requirements.
• Executed automated test scripts onto AutoPilot and ensured the tests passed successfully for the appropriate WIT's and enhancements.

Environment: Windows, Microsoft SQL Server, MS Office, MS Visio, Microsoft Test Manager, TFS, Android, iOS, Android SDK, Device anywhere, emulator, ALM/ALM/Quality Center, UFT/QTP, SOAP UI, ETL etc.

Confidential, Parsippany, NJ

Sr. QA Tester/Functional Tester

Responsibilities:

• Responsible for writing and reviewing the Test Strategy and Test Plan for the project based on the Policy of the organization.
• Coordinated with the Project Managers and developers regarding the test documents.
• Involved in Integration Testing, responsible for planning and implementing at the particular timeframe.
• Generated various reports from ALM/Quality Center.
• Responsible for creating test folders and wrote test cases.
• Provided production support for the various projects - data change testing, code change testing.
• Responsible for the test summary for the production issues.
• Responsible for the Mobile device testing, Android & iOS Testing, Web services Testing, Analyzing Test plans, which detailed the testing scope, strategy, test requirements, test report and necessary resources.
• Tested different group protection products and pensions (Life Assurance benefit/Group Income Protection) modules including Underwriting rules for quotations, calculation of free benefit limit, Loadings tables, Policies on Risk.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Conducted Functionality testing during various phases of the application using UFT/QTP.
• Developed data driven test scripts through Automated testing tool.(UFT/QTP)
• Involved in testing both SOAP, REST services using RESTAssured, and tested both XML and JSON formats.
• Writing test scripts to test REST APIs using RESTAssured using feature files and step definitions
• Used SOAP UI and RESTful services for testing Web Services
• Used SOAPUI tool to test SOA based architecture application to test SOAP services and REST API
• Worked with Web methods team to test the flow of physician data end to end and communicated about the defects that are caused due to web methods and can be fixable on web methods side.
• Created the test plans, test reports documentation.
• Responsible for generating the traceability matrix.
• Facilitated defects meeting by providing the defects and overall metrics of the testing.
• Worked with different teams to Perform End to End testing manually.
• Responsible for UAT testing, creating user logins in training environment, assigning the test cases for the users for the testing.
• Responsible in developing Test Cases with ALM/Quality Center using it as a Test Management Tool.
• Performed manual testing to check on major functionality of UI.
• Performed testing on different platforms like Windows, Web and Touch.
• Regression testing for every modification in the application and new builds using UFT/QTP.
• Performed database testing using SQL queries to pull data from different tables.
• Planned and executed Back-End and conversion testing using numerous SQL Queries to verity the dataflow from the Siebel database and responsible for testing the newly created tables.
• Tested the functionality of the Event, Programs, sessions, attendees and Activities and Expenses within the project limitations.
• Performed Regression, System, Front end, back end, negative, positive and User Acceptance Testing.
• Involved in the Unit, integration and regression testing of modifications made to the existing programs.
• Responsible for checking tasks and stories, writing defects in Microsoft visual studio.
• Experience on creating queries for projects, writing test cases, linking stories to test cases and tracking resolved bugs in Microsoft Test Manager (MTM or TFS)
• Experience in writing test scripts using Microsoft Test Professional.
• Performed data driven testing using parameterization and 'record and playback/run'.
• Performed keyword driven testing using functions for regression testing.
• Responsible for writing new test scripts and updating existing test scripts in UFT/QTP.
• Involved in defect review meetings with development and SME teams.
• Used ALM/Quality Center for managing the test cases and test scripts.
• Organized and managed all phases of the software testing process, including planning tests, executing tests and tracking defects.

Environment: Windows 7, Ipad, Iphone, Android, Toad oracle 9.7.2, ALM/ALM/Quality Center, clear quest, Microsoft Visual studio, Microsoft Test Manager, .net,.net, HTML, MTM(Microsoft test manager), Microsoft visual C++ 2008, version one

Confidential, Agoura Hills, CA

QA Tester/ ETL Tester

Responsibilities:

• Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in ALM/Quality Center 9.0
• Involved in developing detailed test plan, test cases and test scripts using ALM/Quality Center for Functional and Regression Testing.
• Performed Black-box testing, White-box testing, System Testing, Data Integrity Testing, Sanity, Regression and end-end testing
• Experience in ETL Data Warehousing, database testing using Ab Initio for ETL process.
• Created test plans and performed unit testing for the Ab Initio graphs
• Worked with ETL group for understanding Ab Initio graphs for dimensions and facts.
• Developed and involved in both Manual Testing and Automation Test scripts based on Use cases developed.
• Performed Web Services testing using Soap UI & Advanced REST Client; validated the API Service Calls against the SQL Database
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Solid testing experience in working with SQL Stored Procedures, triggers, views and worked with performance tuning of complex SQL queries.
• Used T-SQL for Querying the SQL Server database for data validation and data conditioning Experienced in data analysis using SQL, PL/SQL and many other queries based applications.
• Experienced in writing test cases, test scripts, test plans and execution of test cases reporting and documenting the test results using Mercury ALM/Quality Center.
• Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
• Written several complex SQL queries for validating Cognos Reports.
• Tested several stored procedures.
• Tested the ETL process for both before data validation and after data validation process. Tested the messages published by ETL tool and data loaded into various databases
• Experience in creating UNIX scripts for file transfer and file manipulation.
• Worked with Testing Data Extraction, Transformation and Loading (ETL).
• Involved in testing data mapping and conversion in a server based data warehouse.
• Tested Catalog in Impromptu Administrator to create Reports
• Worked with business team to test the reports developed in Cognos
• Reported operations sum and average, intersection, etc.
• Tested whether the reports developed in Cognos are as per company standards.
• Used ALM/Quality Center to track and report system defects
• Involved in testing the XML files and checked whether data is parsed and loaded to staging tables.

Environment: DB2, Java, Cognos, SQL, SQL Server 2000/2005, SVN, Teradata, UNIX, Shell Scripting, WINSQL, Ultra edit, Rumba UNIX Display, ALM/Quality Center 8.2, UFT/QTP, SOAP UI etc.

Confidential, Richmond, VA

QA Tester/ Facets Tester

Responsibilities:

• Assisted in writing and reviewing Test Management Plan for HIPAA 5010 Front End Edits Project
• Helped EDI Business to update Test Requirements and Test Logic for Medicare/Medicaid Claim Edits (837I & P) in System Integration Test (SIT), as needed.
• Provided guidance on writing Test Cases, preparing Test Data, and executing Test Cases for Smoke Test, System Integration Test, Regression Test, and User Acceptance Test (UAT)
• Created approx 400 Test Cases for 50 Medicare/Medicaid Edits for End-to-End testing.
• Tested Edit logics through iLink Blue web portal, and verified in Test Harness Tool.
• Converted CCF files to XML as necessary to test the Edits Logic.
• Validate System Test Results in FACETS front end and backend Sybase Database with extensive use of SQL queries
• Provide FACETS test extracts to both internal and external vendors through FTP
• Created daily and weekly Defect and Testing Status Reports from HP QC 10.0 and reported to Project Manager, and to Business (as needed)
• Helped Developers troubleshoot and fix the defects as needed.
• Performed "Rate Quote" check according to Medicaid Policy and verified if the system prompts proper response for the customers who are not qualified for Medicaid program.
• Facilitated defect resolution meetings between Test Analysts and Developers, and communicated message across the team.
• Helped business to write UAT Test Cases for 837 (I & P) Regular and Crossover Scenarios.
• Imported UAT Test Cases to HP QC 10.0 and helped business to execute Test Cases.
• Ensured EDI P/I transaction files with ICD-9 codes must be loaded to the applicable claims system
• Ensured current EDI 278 business validation rules applicable to ICD-9 codes
• Coordinated with the offshore team to convert 4010 claims to 5010 using Felix tool.
• Coordinated claims dropping and loading to Test Environment in FACETS 4.71.
• Provided support and Executed UAT Test Cases in FACETS 4.71 for 837 Crossover and Regular (I & P) claims.
• Checked claims status in EDIFECS (Transaction Management) and assisted business with error reports (as needed)
• Helped to organize and update diverse project related documents in Microsoft's enterprise content management system 'Sharepoint'

Environment: Facets, HP QC, EDIFECS, 5010 Test Harness, UltraEdit, XML MS Office (Project, Visio, Outlook)

Confidential, Chicago, IL

QA / Test Analyst

Responsibilities:

• Actively Participated in reviewing use case, Business Rules Documents and the Technical Specification.
• Conducted the Functional, System, Integration, Regression, performance, UAT and Smoke Tests of the Web application. Escalation of critical problem/issues during testing and reporting them in Clear quest.
• Setting up Lab environment for the Testing team by installing the Automation tools, setting up the Application on the different machines for UAT Testing. Training the users in the Lab Environment for Testing the Application.
• Experienced in setting up the Disaster recovery Testing Environment and developed the Test Planning for the Disaster recovery.
• Varies faces of Application has been tested manually (Black Box Testing).
• Actively participated in designing test plans, test cases and test scripts.
• Involved in tracking the defects and analyzing there severity.
• Performing smoke test for all the releases and verifying the fixes and closing them.
• Actively participated with the users during user acceptance testing.
• Involved in creating Test Reports throughout all the faces of test effort.
• Detailed test plans and test cases have been designed to verify all the client transactions from front end to back end.
• Involved in Estimating Time Efforts based on test plans and business requirements.

Environment: Windows NT/XP, VB.NET and Test Director 8.0, Quick Test Professional (UFT/QTP), C++, Java, Mainframes, Oracle, HTML, XML, Web Sphere, WASD, Java script, VB

TECHNICAL SKILLS

Methodologies: Agile, Waterfall Model

Testing Tools: Microsoft Test Manager, TFS, Visual Studio, UFT/QTP, Quality Center

Bug Reporting Tools: ALM, Quality Center, JIRA, Bugzero, Bugzilla and MS Excel

Other Tools: MS Visio, MS Office, MS Project, Outlook

Mobile OS: Windows Mobile OS, Android, Blackberry OS, IOS

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Languages: Java, SQL, HTML

Databases: Oracle, MS Access, MS SQL Server 2005 and DB2.

Database Tools: TOAD, SQL DBX

Version Control: Visual SourceSafe, Clear Case.

Operating System: Windows 2000/XP/2003/2007, UNIX, DOS, Android, iOS

Browsers: Internet Explorer, Netscape Navigator, Mozilla Firefox