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Project Qa Lead Resume

Bloomington, MN


  • 10+ years quality assurance on mainframe and midrange systems and 10+ years software development on mainframe systems.
  • Masters degree in Computer Information Management.
  • Experienced in developing business requirements, writing project proposals, test plans, test scripts, test cases, test tools, test lead, analysis, design, computer programming, SDLC, change control, software maintenance, oncall/help desk support, leading offshore teams, application transitions, database conversions, outsourcing.


Industries: PBM (11), Retail (4), bank/finance (4), Airlines (1) insurance(3)

Hardware: IBM mainframe/OS/390 (12), PC (7), Tandem (2), ISeries (6)

Development Tools: TSO/ISPF (15), QMF (7), SPUFI (3), Fileaid/IMS/DB2 (6), File Manager/DB2 (3), Xpediter (8), Datavantage (3), AbendAid (6), Platinum (2), Smartest (1), CA7 (3), Zeke (1), Softech (2), MQ Series(1), Ultra Edit (2), Putty (2), SPSS Query (6)

Test Tools: Quality Center (12)

Office Tools: Outlook (6), Word (8), Excel (8), Visio (1), Powerpoint (1), VPMI (3), Lotus Notes (6)


Confidential, Bloomington, MN

Project QA Lead, QA Planning Analyst,Functional Business Consultant Associate

  • Government Programs Claims Research & Analysis team.
  • Performed User Acceptance Testing on quarterly Release projects.
  • Provided requirements for Medicare projects. Developed SQL queries.
  • Developed Test Plans and Test Scenarios in Quality Center and performed testing with clients. Several years QA lead.
  • Responsible for several process improvements within the team.

Environment: IBM ISeries, Rxclaims, Quality Center, SQL, EXCEL, WORD.

Confidential, Bloomington, MN

Senior Quality Assurance Analyst

  • Claim Services team.
  • Developed test plans, test cases and conducted System testing.
  • Test lead on several projects.
  • Duties included assigning work to team members and resolving testing issues, SIT, UAT.
  • Developed QA Sharepoint sites and was Sharepoint Administrator of nationwide QA departments.

Environment: IBM Mainframe, midrange servers, Quality Center, MVS, COBOLII, DB2 v9, SQL, JCL, File Manager, Sharepoint, Unix, EXCEL, WORD, Outlook.

Confidential, Minneapolis, MN

Mainframe Lead

  • Consultant for Confidential.
  • Designed High Level and Low Level design specs for Data Warehouse project to rate Vendor performance.

Confidential, Eagan, MN

Senior Programmer Analyst

  • Developed specs for COBOL2/DB2/CICS programs for confidential's system that performed final adjudication of claims.

Confidential, St Paul, MN

Senior Programmer Analyst

  • Transitioned support of asset management, human resources, and reporting systems from Hartford, CT to St Paul, MN due to the merger of St Paul Co. with Travelers.

Confidential, MN

Senior Programmer/Analyst

  • Modified the Business Checking software and designed processing of Voyager credit card system.


Senior Programmer/Analyst

  • Provided on - call and intranet tools helpdesk support.

Confidential, MN

Senior Programmer/Analyst

  • Designed and executed a plan to transfer the Agent Management software system and support from the WI branch to MN.

Confidential, MN


  • Developed computer programs with embedded SQL to improve forecasting in passenger revenue accounting system.

Confidential, MN


  • Designed, developed, unit/system tested and installed the company Cycle Physical Inventory consisting of a new DB2 server system using embedded SQL.

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