OBJECTIVE:

Dynamic Techno Functional and QA certified professional in the field of Information Technology wherein the knowledge of QA & Test Management abilities gathered set to attain quality services and solutions. Hands on, goal oriented QA with keen analytical and problem solving skills focusing client needs and business development.

SUMMARY:

• Possess 12+ years of experience in IT industry with expertise in Functional Testing & Test Management and exposure to Automation Testing.
• Subject Matter Expert in IBM Sterling, IBM B2B, Catalog Manager, SAP SuccessFactors, PeopleSoft, Mainframes Testing and POS terminal
• Domain experience in e - Commerce, HR, Airline, Transportation, Banking, Finance and Retail
• Strong knowledge on key QA Processes and Methodologies
• Experienced in leading QA professionals across teams
• Experienced in Agile / Scrum Methodology and Implementation
• Experienced in various Testing Phases - Unit Testing, Integration Testing, Regression Testing, System Testing and User Acceptance Testing
• Strong understanding of SDLC / STLC and its phases
• Excellent experience in writing SQL queries and Database validation
• Experienced in Test Management and Functional Test Tools - Microsoft Test Manager, Visual Studio - Team Foundation Server, HP QC, Team Track and IBM Rational Robot (RRAFS)
• Efficient in coordination between different teams within the project and accountable to key stakeholders
• Ability to work independently or in a team environment and effectively meet project deliverables on time

TECHNICAL SKILLS:

Operating Systems: Windows, Mainframes Z/OS

Test Management Tool: HP QC 10, Team Track, CMIS Web, Microsoft Test Manager 2013, Visual Studio

Ticket Tracking Tool: Maestro, Jira

Languages/Scripts: Visual Basic, J2EE, XML, VBA, UNIX shell scripting

GUI Tools: Forms and Reports 6i

Database: Oracle, SQL

ERP: PeopleSoft 7.5, 8.9, SAP SuccessFactors, Verint

Business Software: Sterling (IBM) 9.2, 9.4 - Console, Application Manager, Business Center, Sterling Call Center, SI B2B, Catalog Manager, BizTalk, Payment Gateway, Cyber Source, Accertify, Vendornet and SOM Client

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr. QA Analyst/ Mobile Tester

Responsibilities:

• Participate in application and technology requirement gathering, performance test design, execution, workload model and functionality reviews and ensure that requirements are testable.
• Developed test cases and tested them based on the Business Requirements, Test Scenarios and analyzed the actual results against the expected results.
• Responsible for System testing, Regression Testing, Adhoc testing, Functionality testing and UAT Testing for POS functionalities
• Extensive experience on the POS back office Report generation, assigning operators with different roles to the Terminals etc.,
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Experience with Retail POS and Mobile POS testing using IOS and Android devices.
• Involved testing in Mobile POS functionalities of Price override, Employee discount, Amount discount, Percentage discount, Returns, Transaction History
• Tested the End to End Functionalities in Xstore of Sale, Promotions, Returns, Promotions etc
• Involved in End to End testing of Transaction Scenarios using Credit card, Debit Card, Gift card, Business card, Business Personal Card, E gift Vouchers, Coupons
• Expert in writing test scripts manually.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Performed Functionality testing during the various phases of the application and analyzed the results using UFT/QTP.
• Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
• Investigated software bugs and interacted with Dev team to resolve bug issues using TFS
• Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using TFS
• Import test cases from excel/word to Microsoft Visual Studio Team Foundation server
• Performed data driven testing and parameterization using UFT/QTP.
• Involved in creating output values using UFT/QTP.
• Experience in user accepting testing and UI testing for Android Mobile applications
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created and executed test cases for Sterling Orders, Returns, and Complete Inventory, Inbound and Outbound modules.
• Created e-commerce orders and shipped using Sterling OMS (9.0).
• Wrote User defined Functions using Vb Scripting for calculating the check Price and verifying Credit Card verification.
• Implemented of an Ecommerce product, Commerce Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
• Created and executed scripts manually for Functionality testing
• Executed test cases through ALM/Quality Center and reported defects in QC.

Environment: .NET, SQL, Agile Methodology, Internet Explorer 8.x, Oracle, Hp ALM /Quality Center 11.00, J2EE, Power Point, MS Project, ALM/ALM/Quality Center, SQL, ATG Dynamo, ATG Commerce, E-commerce, XML, Windows, NICE, UNIX,IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Confidential - TX

Sr. QA

Responsibilities:

• Conduct team meetings to ensure business and IT testing expectations are met, and test deliverables are traceable to business requirements
• Support the effort of creation of Master Test Plan, Detailed Test Plan, Test Cases and other testing deliverables via HP ALM
• Automation and Testing various interfaces - ShAArp HR, Workbrain, Compass, Employee Central, PATS (Performance Attendance Tracking System) for Verint application
• Used HP ALM/Quality Center to move the test cases to test lab from test plan.
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Prepared automated scripts for Maintenance and Regression testing using UFT/QTP.
• Collaborate with developers and business analysts for deployments into the test, stage and production environments for Verint application
• Collaborate with developers and business testers in application testing, such as unit, system, regression, load and acceptance testing methods
• Prepare and analyze test results to aid in problem-solving and facilitate decision making
• Preparation of status reporting on testing metrics
• Log and track all defects identified during testing in HP ALM
• Coordinate release management per Agile processes

Environment: Verint, HP ALM 12.0, Agile

Confidential, Grapevine - TX

Sr. QA

Responsibilities:

• Responsible for periodic updating of Test Plans and Test Cases as per Requirement Specifications and Business rules.
• Responsible for testing all new and existing ETL Data Warehouse components.
• Used HP ALM/Quality Center for defect management
• Developed mappings in Informatica to load the data from various sources into the Data Warehouse
• Responsible for documenting the Automated Test results using SOAP UI.
• Involved in Agile Development Environment. Implemented using TDD and ATDD approach.

Confidential, Pittsburgh - PA

Sr QA

Environment: ATG 10.2, Endeca, CSC / OMS, JIRA

Responsibilities:

• Test Planning and Management including creating Test plans and defining the scope of testing
• Preparation of Effort Estimates for Test Design and Test Execution
• Risk Management (Monitoring and Tracking by providing mitigation and contingency plans)
• Co-ordination between Business and leading Onsite - Offshore and Automation Support
• Weekly Status Reports/metrics/dashboard generation to the Top Management
• Timeframe budget and test scenario creations by using Agile Methodology
• Documented and reported defects within established process and tracking systems using MTM.
• Create test cases in VSTS / MTM for each user stories for the sprint
• Test execution in VSTS / MTM, defect reporting in VSTS and defect retesting
• Used Test Lab module of MTM to perform test execution activities by creating various test sets.
• Extensively worked on Infor & Micros, NCR Aloha equipment Points of Sales (POS), Pinpad testing, Self-Check outs.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Experience with Retail POS and Mobile POS testing using IOS and Android devices.
• Experience in user accepting testing and UI testing for Android Mobile applications
• Testing of business logics, web applications, Sterling Console, Call Center, Business Center, Catalog Manager, Sterling Integrator and Oracle DB2
• Validation of End-to-End testing of various touch points - Order origination, Order Fulfillment, Order Settlement and Invoicing, Sales, inventory postings and Migration Testing orders
• Testing with API, XML’s request and response from BizTalk/TIBCO/IBM Sterling Integrator to ensure end to end data flow between different systems is working as expected
• Functional testing on PDP, Quick View, Add to Cart, Checkout, Account Settings, Ship and Bill To address, Billing (Cyber Source and Payment Gateway) and Taxes (Sabrix - 3rd party company)
• Functional Test Execution across multi-browsers and Mobile devices (Android and IPhone)
• Manage Defect triage meetings and assign it to the corresponding teams
• User Acceptance Testing with Business owners and management
• Shipping orders from Warehouse Management System (AS 400) and EDI generator for 3rd party items

Confidential, Richmond - VA

Sr. QA Analyst

Responsibilities:

• Understanding Business Stories and supporting the team
• Creation of Business Assurance Specification
• Involved in discussions with Agile and Business Teams to derive the Acceptance criteria for the sprint
• Preparation of Functional Test Cases and Regression Suite in QC
• Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
• Performed Functional Testing using HP ALM/ QC and also continuous integration testing for web based applications
• Participated to create Test Analysis reports (TAR) and stored them into the HP ALM/ QC
• Performed manual testing for checking the functionality and executed the Test cases in HP ALM/ QC.
• Functional Test Execution across multi-browsers like IE, Firefox, Mac - Safari and Chrome
• Defect Management in QC. Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Involved in Defect Triage Meetings
• Attending Daily QA stand up and Weekly meetings
• Providing continuous process improvement and recommendation to the existing approach

Environment: Java, CSS, HTML, HP QC 10, Agile / Scrum

Confidential

Software Quality Assurance

Responsibilities:

• Leading QA efforts for the project
• Creation of Test Planning and Strategy documents
• Understanding functional requirements and supporting the team
• Preparation of Effort Estimates for Test Design and Test Execution
• Involved in discussions with Creative and Business Teams to derive the functional scope for the project
• Preparation of High Level Test Scenarios and Test Cases
• Creation of Traceability Matrix ensuring 100% test coverage
• Review and sign-off on test cases created by team member
• Functional Test Execution across multi-browsers
• Test Data Management and support for UAT
• Task allocation to the team
• Defect Management in QC
• Coordinating and managing quality efforts between SuccessFactors Dev team and Belk
• Deriving Test and Defect Metrics
• Involved in Defect Triage Meetings
• Weekly status reporting to the key stake holders
• Providing continuous process improvement and recommendation to the existing approach

Environment: SAP SuccessFactors, HP QC 10, Agile / Scrum

Confidential

Sr. Software Engineer

Responsibilities:

• Task allocation to the team
• Effort estimates for test preparation
• Review of test conditions and scenarios prepared by peer
• Execution of Test scenarios
• Test Cases execution in QC.
• Defect logging and Tracking in QC
• Daily Scrums on the progress of the ongoing iteration
• Involved in Retrospective Meetings
• Regular test Payroll execution for Hourly, Salaried, Weekly, Biweekly and Monthly population in different regions using Mainframes and PeopleSoft
• Fixing the test payroll errors

Environment: Mainframes Z/OS 1.8, PeopleSoft 8.9, PeopleSoft 7.5, PeopleSoft 8.0, AQT, Maestro and HP QC 9.2, Agile / Scrum

Confidential

Test Automation

Responsibilities:

• Preparation of Test Scripts for New Functionalities in Test Automation Rational Robot RRAFS and Review of Test Cases
• Preparation of Application Map
• Providing Technical support to the team
• Preparation of Traceability Matrix for effective test coverage
• Review of Test Scripts developed by the Team members
• Preparation of Traceability Matrix for effective test coverage
• Co-ordination between the Testing and Development team
• Consolidating all the Scripts and making it into a single file

Environment: J2EE, Rational Robot, Oracle DB, Windows XP, Agile / Scrum