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Release Manager Resume

San Ramon, CA

CAREER OVERVIEW:

A seasoned technology leader with vast experience on software quality management. Builder & enabler of high - performance testing & release team with emphasis on delivery & excellence, cross functional relation and continual Improvement.

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SUMMARY:

  • Contributed to saving of $ 80K / year due to test automation initiatives
  • Managed diverse customer projects remotely & On-site, experience in business process blueprinting & test strategy with industry best practices
  • Established Mobility Confidential with implementation and standardization of solution accelerators & tools for digitization projects
  • Implemented tools contributing to SDLC process improvement such as Jira, Azur Dev-Ops for Agile project management and issue tracking, Kanban boards for project efficiency, Jenkins for continuous build & deployment, and various open source tools for automated functional & performance testing
  • Managed data analytics projects for implementation of dashboard using POWER BI
  • Spearheaded the development & implementation of release process to achieve 40% reduction in time to market
  • Managed about 18-24 members team (multi-vendor) distributed across the India, Manila, Singapore & US
  • Played vital role in the development, implementation & execution of robust testing strategies for leading Confidential clients from diverse industries such as Banking, Insurance, Retail, Energy & Petrochemical, Media & Entertainment
  • Expertise in defining QA processes & Quality Gates that suits business needs and ensure the defined processes and procedures are deployed
  • Exceptional collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner
  • Under my leadership, this project won “CEO’s Best Managed Project ” in on basis of excellent operational parameters.

SKILL HIGHLIGHTS:

  • Program & Project Management
  • Mobile & Cloud base Application Testing
  • Strong Analytical Skills
  • Quality Process Design & Best Practices
  • Test/Automation Governance, Confidential Implementation
  • Excellent Problem Solving
  • Release Management
  • Nonfunctional testing (Data Migration, Security & Performance)
  • Leading Manual & Automation Team

SKILL:

Continuous Integration: Jenkins, Robot (CI tools)

Cloud: Azure, VMware, Salesforce

Scripting: Python, VB, SQL

Test Management Tools: Jira, Azur Dev-Ops (VSTS), HP-ALM, Test Central, TMS

Tools: Collis, HP-UFT, Selenium, Power BI, Test Quest Pro, Monkey Talk, Silk Mobile, Neo Load, LR, Jmeter, client proprietary tools, Perfecto, Device anywhere

Test Framework: TestNG/JUNIT

Operating Systems: Unix, Linux, Windows

WORK EXPERIENCE:

Confidential, San Ramon, CA

Release Manager

Responsibilities:

  • Analyze financial and operational needs of the business to improve current point of sale (POS) operational processes & request product enhancements
  • Conduct feasibility studies to determine the optimum business solution for different business needs/goals in retail POS and payment card authorization area.
  • Provide influence and authoritative advice to the development team during the design and build phases to ensure quality deliverables
  • Ensures that systems meet functional and technical requirements of chevron business
  • Plans, schedules, and manages the installation of s/w release & patches using change management and release management processes
  • Initiate and organize communication,, and support for Program and Product launches

Confidential, Huston, TX

Sr Software Quality Assurance Manager

Responsibilities:

  • Responsible for handling end to end testing projects.
  • The delivery model involved multi-geographical teams, 3rd party interactions and co-ordination and dealt with latest and greatest mobile technologies.
  • Played a vital role in the establishment of Confidential and managed automation & functional testing
  • Lead & Managed team of 22 QA associates as part of QA organization
  • Spearheaded all quality assurance efforts within group including development & implementation of quality assurance programs, QA strategy & process, best practices.
  • Provide daily program status report to executive management with RAG status, KPI’s/ metrics, likely triggered risk & mitigation plan
  • Track & manage QA budgets for group

Confidential

Solution Architect

Responsibilities:

  • Defining Mobile testing practice strategy, process framework, and road map creation. Simultaneously overlooking delivery of multiple projects for different customers providing delivery excellence through innovative solutions.
  • Within 2 years achieved 150% of growth in resources and tenfold of revenue.
  • Initiated market trend analysis, to understand mobility market needs, competitor analysis, where-we-stand analysis in terms of our offerings.
  • BD collaterals creation and single handedly managing customer presentations and call from business and technical perspective.
  • Worked on Competency building, initiated basic and advanced level program for mobility testing. Introduced internal matching market standard.
  • Managed profitability, productivity and other operational parameters like effort and schedule variance, for executed projects, to make then effective
  • Oversee development of software release involved multi-geographical teams, 3rd party interactions and co-ordination and dealt with latest and greatest technologies.
  • Provided risk analysis on major implementations and "pushed back" when risk levels were exceeded.
  • Collaborated with support and development teams to create and author "Production Readiness" process and documentation decreasing implementation issues / errors, reducing application and system downtime, and increasing resolution capability
  • Made pre-sales technical presentations/demos to potential customers and partners during RFP presentation or initial engagement
  • Liaised between diverse internal and external business partners to oversee data integrity, as well as the design, planning and seamless implementation of release.
  • Developed entire test suite, which included test Strategy, test plans, test scenarios and test cases for Functional, UI and Backend testing of more complex modules
  • Instrumental in developing a solution & product enhancement in coordination with SME, solution architect, cross function teams & vendor
  • Manages the functional, system integration, performance, automation and user acceptance testing for the applications, and coordinates remediation activities
  • Played an integral part in the proposal writing, estimation, requirement review process, use case identification and use case creation.
  • Proactively evaluated the risks and provided impact analysis along with alternate solutions to mitigate risks to influence go / no go decisions

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