PROFESSIONAL SUMMARY:

• Over 18 years of experience in Requirement Analysis, QA, Design, Development and Quality Assurance testing.
• Effectively manage team, organization, and people, resolution conflict, negotiation, statistical analytics
• Experience working on multiple migration projects simultaneously, performed multi - tasking with offshore and onsite model projects
• New Technology assessment, search and ideation to make the new product in business, project planning, business plan, business model, understand key resources, partners, and cost structure
• Product marketing, product assessments, different marketing campaign
• Market opportunity, market research, segmentation, Branding & positioning, and product strategy
• Expertise in using HP Tools (HP Quality Center/HP ALM).
• Extensive experience in client server and web based application testing including Java API Testing manual and automated software testing techniques, System Testing, Functionality Testing, Stress Testing, Crash recovery testing, Compatibility, boundary, usability, Unit Testing, Integration Testing, Regression Testing, GUI Testing, Black box, White box testing including adhoc testing, Data Driven Testing, Performance Testing, Regression Testing, Six Sigma Skill Set, Back End and Front End Testing and Functionality Testing.
• Expertise in using IBM Tools (Rational Quality Management System/ Clear Quest)
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Experience as Software Engineer for Testing Client-Server Billing Framework for OSS/BSS & IVR
• Ability to test backend applications by writing SQL statements and experience using TOAD & SQL Server
• Ability to work proactively and independently with no instructions on routine tasks
• Strong Quality Analyst experience within Waterfall and Agile Scrum methodologies.
• Strong problem solving and analytical skills

TECHNICAL SKILLS:

PROGRAMMING LANGUAGES: C++, JAVA, VB script, XML, HTML

OPERATING SYSTEM: MVS/OS, MS-DOS, OS2, UNIX, LINUX, Z/OS, Windows 95/98/NT4/2000, MAC OSX

DATABASE: DB2, IMS DB, VSAM, ORACLE & SQL SERVER

SOFTWARE/ANCILLARY: TOAD ZEKE IBM UTILITIES TSO/ISPF, DB2 UTILITIES ENDEVOR SPUFI NDM/FTP, FILEAID Lotus Notes, Microsoft Office Microsoft Salesforce

Test Management Tools: HPQC, HP ALM, HP Tandem Nonstop, Test Director, IBM Rational Quality Management, Req Pro, Clear Quest, JIRA

PROFESSIONAL EXPERIENCE:

Senior Engineer Quality Assurance

Confidential, Rochester, NY

Responsibilities:

• Analyze & forecast/estimate test requirements
• Analyze & forecast/estimate test requirements
• Plan h/w & s/w requirements
• Prepare the Software Test Plan & Test Case
• Review; Develop & Implement Test Plans
• Arrange Test Bed setup
• Ensure execution of Test Cases - assign tasks to all test team members and track daily execution
• Coordinate between development and test teams for iterations, testing and deployment activities
• Interfacing with Client senior managers, SMEs, Business and Client development teams for Requirements gathering, planning and reviews.
• Collecting and Translating requirements to offshore team in detail after discussions with SMEs
• Participate in artifacts Reviews & Walk-through.
• Review/Approve of the offshore deliverables.
• Daily and Weekly Status reporting to Leadership and stake holders.
• Undergone Scrum master and agile transformation process.

Environment: Salesforce - Classic, Trizetto Facets, JIRA/Confluence, HP ALM, SQL server, Postman, Mulesoft and Web applications

QA Lead

Confidential, Rochester, NY

Responsibilities:

• Market research analysis, market share, trend analysis for Product lifecycle Management (PLM)
• Create a data model, data integration to create a market research and marketing intelligence
• Business Case analysis, new marketing campaign, market segmentation, selling product benefits for java base applications
• Work on J2EE technology for releasing applications
• Define requirements for websphere application and its portals
• Release execution planning for pilot and inter lock meetings, beta customer planning
• Working with services and support team to support high volume customers
• Define value proposition for new and existing products that drive targeted customers
• Engage with sales organization to craft and scope SOW, running SQL queries to create report

Environment: Trizetto Facets, TSO/ISPF, JCL, CA7, CA11, ACR, EOS, UNIX, Mainframes, SQL Developer, iFacets, .net, Web applications, HP ALM & IBM Rational Tools

QA Lead

Confidential, Tarrytown, NY

Responsibilities:

• Participated in the review of Functional Specifications, Analyzed gaps in the requirement & proposed solutions.
• Responsible for Estimation & User story grooming with Product Owners.
• Ensured Clear Communication with different groups (business and operational teams, business /systems analysts, technical leads) which resulted in meeting and exceeding client's expectations.
• Effective co-ordination between testing teams located in various geographical locations which resulted in successful implementation of critical projects.
• Conducted Defect Triage Discussions & Addressed Go/No Go Discussions.
• Involved in testing Web services(SOAP and REST) and XML with tool called 'SOAP UI' for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Preparation of Test cases for the functional, regression and system integration testing in ALM
• Testing behavior of IVR systems to assist callers
• Ensured Successful implementation of project using Agile Methodology.
• Security Testing using Missing Function Level Access Control, Invalidated Redirects and Forwards & Security Misconfiguration
• Involved in Defect, Release/Build Management for end-to-end testing process including interacting with other Departments like Production, IT Support and Development.
• Collaboratively worked with different stakeholders in development, QA, UAT, and support
• Responsible for driving E2E Test scenarios efforts and in identifying test data for UAT
• Helped the organization staff in planning data sets for UAT

Environment: Web applications, Agile Methodology, Microsoft Test manager, Share point, XML, .Net, Oracle 10g

QA Lead

Confidential

Responsibilities:

• Manage a new growing project for its startup planning, scheduling, requirement solicitation
• Project planning, features implementation, finding project constrains, business process flow charts
• Technology assessment and market evaluation with S-curve analysis
• Financial analysis and five year projection plan with pro-Forma statement
• Market opportunity for innovative products and its Return on investment

Environment: Net 1.4, Web sphere Commerce Server (WCS), MQC, SQL, Tools 1.5,Windows 07, PuttyCVS, WinSCP3, SOAPUI, HP Quality Center

Quality Lead

Confidential, San Francisco, CA

Responsibilities:

• Participated in system environment planning, test setup, process management, and requirement gathering for test organization for ALM jazz base applications
• Identified applications bottlenecks and provided recommendations that saved upto 15% of future cost.
• Project management and Lead team for system test organization
• Ran scrum meetings for product development group including developments and test teams
• Facilitated and managed team for FVT, SVT and Development teams across different geography
• Actively participated with development teams for technical requirements, planning and implementation
• Deployed j2EE applications and created E2E scenarios to test and verification
• Ran SQL queries to making sure the database updated and alter them as needed
• Make sure all end to end customer base scenarios are cover for jazz base rational applications
• API base applications installed on jazz base products and third party products
• In depth knowledge of install, configuration, setup, integration of IBM jazz base products like Rational Team concert, Quality Manager, and Requirement Composer
• Worked with business partners like Tasktop to integrate with third party software like HP Quality center (HPQC) and writing use cases for third party integration
• Managed Application Lifecycle Management (ALM) product for system and regression testing.

Environment: MVS/OS, JES3, TSO/ISPF, HP Non-Stop/Tandem, TACL, VSAM, DB2, $AVRS, SQL, QTP, PEP+, EDI, EDIFACT, ANS X12, GFF, XML, File Aid, file master, Quality Center 9, Bugzilla

Quality Lead

Confidential

Responsibilities:

• Developed Master Test Plans and Test Scenarios/test cases during the system test and Environment Testing.
• Setting up IOT Lab with BSS solution for pre deployment testing.
• Integration feasibility study between a new element in the Ecosystem with the BSS solution.
• Ran SQL queries on oracle database, install and configure db2, SQL 2008 and oracle 11g
• Created Traceability Matrix between Requirements and Test Cases.
• Telecom BSS Applications: ADC Singl.eView, InterMediate, Clarify (CRM), VMS (Voucher Management System), RMS (Reward Management System), Payment Gateway, ICCM (Integrated Credit Control Management)
• Involved in giving demos to the client and UAT testers before the start of UAT phase to understand the Amdocs system and its integration with the client system.
• Participated in UAT in US as an Amdocs expert clearing doubts and helping UAT testers to understand and execute UAT test cases.
• Creating test data through Vonage front end systems and verifying data passed to various Amdocs systems like Customer relationship manager(CRM) and Order Management System (OMS) and Enabler (CM, Rater and guiding tables).
• Prepared test data using Clearwire Front end systems and Verified data integrity to Amdocs
• Involved in Complete flow from customer creation using Amdocs Customer manager (CRM) Placing orders using Amdocs Order Management system (OMS) and completing orders through Advantex.
• Prepared and analyzed IVR test scripts.
• Designed test plans and test cased according to IVR documents
• Responsible for defect coordination efforts will be from the testing process through resolution to closure.
• Involved in testing Web services(SOAP and REST) and XML with tool called SOAP UI, HP Service Test for the local WSDL / with URL and created Test cases, run them, do load testing, security testing.
• Perform analysis and documented test results and understand the deliverables within SDLC
• Responsible for conducting user Acceptance Testing (UAT).

Environment: Windows NT, Toad and UNIX, BSCS, CRS, POS, MCS,HLR, VLR, MQ Series, Comparex, Mercury Tools, POS Lab, Bugzilla

Quality Analyst

Confidential

Responsibilities:

• Study the business process and perform system test for the given products
• Prepare test plan, test coverage, get the testing done by team and submit test summary reports
• Performed the tasks of testing inter process communication, shared data, and sub systems
• Validated the enhancements to IVR system
• To complete testing to make sure the products work as per the business requirements
• Set up test environments based on identified data matching test scripts
• Conduct periodic meetings to escalate problems and to provide project status updates

Environment: Windows XP, oracle, toad, Kenan Arbor, Windows NT, Toad and UNIX, MCS, HLR, PAT, Hicash, Comverse-Prepaid Billing System, POS Lab, Bugzilla

Quality Analyst

Confidential

Responsibilities:

• Created test plans with end to end traceability matrix, developed, maintained and executed test cases
• Ran SQL queries on oracle database, install and configure db2, SQL 2008 and oracle 11g
• Found bottleneck on db and application side and tuned websphere and db where possible
• Tracked testing and development progress; ensured correct test metrics and test coverage are prepared and available to stakeholders using a process
• Strong understanding of Web 2.0 technology and testing web base applications as they have real time information that update constantly with different protocols
• Participated release engineering planning, master schedule with Brand New Product Manager
• Written automation scripts and manual test cases on various tools like Performance test tools (RPT), and Load Runner.
• Performance analysis for java based application using various tools and techniques
• Collaboratively worked with different stakeholders in development, QA, UAT, and support
• Test architect using different gateways, switches, load balancing, cache and proxy servers, LDAP configuration with websphere server, and java configuration

Environment: Windows NT, Toad and UNIX, CRS, POS, MCS, HLR, VLR Viewer, Mercury Quality Center and QTP, BSCS 5.21, Oracle BRM 7.3 (Portal Infranet), INfinet 2.x & Hot Billing System, POS Lab, Bugzilla