PROFESSIONAL SUMMARY:

• Senior Quality Assurance with 9 years of experience in Health Care and Telecommunication Domain.
• Project test management experience for large scale programs
• Experience in managing testing from the planning phase up to post production fall out phases.
• Hands - on QA lead successful in managing large teams both at offshore and onsite
• Proficient in complete software development life cycle with good knowledge of processes like version control, bug tracking
• Good exposure as Quality Assurance lead
• Expertise in using Agile and manual test methodology for Systems, Integration, Business workflow, Regression, Performance, UAT, and End-to-End testing.
• Experienced in developing and executing test plans and test cases based on the business and system requirements.
• Involved in presenting Test Strategy/Test cases walkthrough with customers.
• Experienced in Healthcare applications involving Provider set up, Contract creation, External Claim pricing and Maintenance.
• Experienced in Telecommunication domain involving Salesforce application to create automated Quoting and contract.
• Experienced in writing SQL queries.
• Strong interpersonal and communication skills, ability to work in a team as well as independently with minimal supervision
• Motivated problem solver with strong analytical skills
• A quick learner, punctual and trustworthy
• A capable and resourceful team member who also possesses excellent written and verbal communication skills

SKILL:

Languages: C, C++, PLSQL, COBOL, JCL, Mainframes

Operating Systems: Windows 8/XP

Databases: Oracle, MySQL, DB2

Software/Tools: ISPF for mainframes, File-Aid, HP Quality Center 10, ALM, CA Agile Central, Salesforce

PROFESSIONAL EXPERIENCE:

QA Lead

Confidential, Littleton, CO

Technical platform: Salesforce

Tools: CA Agile Central, MS Project

Responsibilities:

• Participated in Business requirement sessions. Coordinated with Business Analyst and Designers to ensure that all the important scenarios were included in the test set.
• Participated in PSI and Sprint planning, Daily Stand-up and Retrospective meetings as part of Scrum team
• Responsible for reviewing Test Scenarios and Test scripts prepared by offshore team
• Responsible for planning Test Execution activities by assigning tasks on daily basis
• Conducted Evidence walkthrough with Product owner, Designers, Scrum Teams, and Business
• Responsible for Test requirement traceability and defect management
• Responsible for preparing daily dashboard reports/status reports and publishing it to senior management

Project Lead/ QE Lead

Confidential

Technical platform: Mainframe ISPF menu, DB2, IMS-DB, File-Aid

Tools: HP Quality Center, ALM, MS Project, CA Agile Central

Responsibilities:

• Requirement analysis, Project estimation, Resource allocation, Client interaction & Status reporting to management.
• Create and facilitates Project Test Strategy, Test Plan, Test scenarios reviews and secures approvals from client.
• Review System Testing level artifacts (i.e. Application Test Strategy, cycle plan and etc)
• Identify and prepare Test Data Requirements.
• Directs and manages the development of Test Scenarios and test cases minimizing redundancy and optimizing with a goal of reusability/automation in collaboration with the QA team.
• Releases status and issue communications from the onset of test involvement to the project leadership and project team.
• Managed a team of 55 members
• Partners with project team members to identify and implement improvements to tools and processes that are targeted to increase testing efficiency.
• Responsible for test execution/defect coordination and management.
• Attends/Organizes the meeting, lessons learnt, risk reviews and ad-hoc project related meetings.
• Involved in Governance deck/Daily, Weekly, Monthly status Review/Automation deck preparation and presenting it to clients.

Project Test Manager

Confidential, Windsor, CT

Technical platform: Mainframe ISPF menu, DB2, IMS-DB, File-Aid, Oracle

Tools: HP Quality Center, ALM, MS Project, CA Agile Central

Responsibilities:

• Created strategies, managed and organized large scale projects across multiple teams.
• Worked with the leadership team - Enterprise project managers/directors, business leads, delivery leads, lead architects, lead SAs during the planning phases.
• Participated in business requirement sessions, architecture reviews, design reviews and test planning meetings.
• Project management included individually managing all test phases, defining and documenting test strategy.
• Planning meetings with architects, engineers, developers and business analysts
• Defining functional and non-functional test cases, test phases, types of testing and test environments from systems to production acceptance testing
• Initiated Defect management, tracking and war room meetings to discuss major issues/defects.
• Managed, documented and communicated the project statuses, risks and mitigation steps to the sponsor, business, clients and stakeholders across the enterprise through email and project review meetings
• Requirement traceability matrix, test data and execution.
• Estimates
• Program and project test requirements
• Project Test plan
• Logging Financials
• Daily and Weekly status communications to all stake holders and executive leadership team
• Project test strategy and Test scenarios
• Test data requirements
• Defect management
• Test execution plan
• Test director setup (ALM)
• Test result reviews
• Test summary report

QA lead

Confidential, Windsor, CT

Technical platform: Mainframe ISPF menu, DB2, IMS-DB, File-Aid, Oracle

Tools: HP Quality Center, QTP, CA Agile Central

Responsibilities:

• QA Lead in Tata Consultancy Services (TCS) for Confidential Healthcare Professional and Reimbursement IT team, a group setup to mainly handle System, Integrated and Release testing Phases in a business workflow perspective
• Responsible for all phases of testing (System, Integration, Release, Regression) including test automation and data strategies, test plans, test scripts, progress reporting and usage of testing tools
• Participated in PSI and Sprint planning, Daily Stand-up and Retrospective meetings as part of Scrum team
• Accountable for achieving and maintaining appropriate staffing levels and skill sets to support Portfolio, Production, and Strategy
• Responsible for preparing Process related Documents and Test Estimation documents with the Test Schedule.
• Responsible for planning of Test Execution activities by assigning tasks on daily/weekly basis
• Responsible for key deliverables such as Daily/Weekly status Reports, Weekly Metrics, Release Test Summary Reports
• Extensively tested applications for Providers and Contract creation and maintenance.
• Accountable for QA Analyst capabilities, claim business process and application process knowledge
• Participated in requirement gathering sessions and provided subject matter expertise to help business understand the functionality. Coordinated with Systems Analyst and Designers to ensure that all the important scenarios were included in the test set.
• Managed a Team of 15 members
• Conducted conference calls on Daily basis and Team meeting on regular intervals.
• Conducted knowledge transition sessions and s
• Presented Evidence walkthrough to Systems Analysts, Designers, Delivery Teams, and Business Users

QA Tester

Confidential

Technical platform: Mainframe, DB2, IMS-DB, Oracle

Tools: HP Quality Center

Responsibilities:

• Module lead for the assigned projects in a team of 3-4 members
• Documented functional requirements, work flows, test scenarios, and other project related documents
• Collected application requirements, analyzed Use Cases and identified business testing scenarios. Designed and developed Effective Test Cases with the business scenarios Identified
• Performed internal and external Peer Reviews of the test cases to ensure functionality coverage
• Prepared Requirement Traceability matrix and updated changes when required to ensure that all important scenarios were covered
• Prepared Test plan Document for various projects, Change Controls and Service Requests in all the releases.
• Performed data mining based on the requirements for every work item
• Performed system testing, Integrated Testing, Release testing and Regression Testing
• Performed business workflow testing activities for all projects, including testing and communicating with vendors
• Executed test cases, tracked and reviewed bugs using Quality Center 10
• Provided weekly updates through status report using Test Director
• Generated Automated Test Scripts using QTP for Regression Testing
• Tracked, updated and reported, to the onsite team, the status of the defects in the “Defects fix Package" after retesting on daily basis
• Trained entry level staff in process related and testing